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Hotel Riu Arecas

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Urbanizacion La Herradura | Adeje - Tenerife, 38670 Adeje, Tenerife, Spain
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1 room 1 guest
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702 Reviews from our TripAdvisor Community

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Traveler rating
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5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (702)
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    (185)
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Germany
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel was OK even when was scheduled already the renovation. Negative point: It can be a beautiful hotel but when the personnel is not friendly you loose points. I don't have any good memories from the employees of the hotel, starting from the reception, Bar, Dinning room staff, the management of the hotel should send the staff for a... More 

Was this review helpful? Yes 2
Bucharest, Romania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 20, 2015

The cleaning lady is looking thru your stuff and they are steeling. My wife had 50 euro in her purse and the cleaning lady open the purse and took the money. I had 180 euro in my wallet and she took another 50 euro from there. The Hotel manager said that they will do nothing and they are not to... More 

Was this review helpful? Yes 3
Wyke, United Kingdom
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 19, 2015

To start the hotel has No air con in the public areas unlike the palace which is located opposite. The location was good,but the steps to the beach were lethal falling apart,we told the hotel but theory were not concerned,said its not there problem. The room was very big on a corner with a large patio/balcony food was nice and... More 

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Southampton, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 10, 2015

After booking this hotel & then reading the negative reviews, we came on holiday with reservations! we booked for 11 nights & so glad we did. The hotel staff go out of their way to ensure your holiday is relaxed, enjoyable & made to feel you are not just a number! There is construction work going on from the sister... More 

Was this review helpful? Yes 2
St. Petersburg, Russia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 9, 2015

It was the second time for my staying there. As we had booked ahead for about 10 months , there were some problems, such as the change of the fight time, etc.But I am still happy that I had booked this hotel. The reception was so hospitable, they managed to settle all the problems with additional night just at once!... More 

Was this review helpful? Yes 2
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 21, 2015

Due to unfortunate problems with an outbound flight from Manchester. The majority of passengers were put in The RIU Arecas overnight.First impressions of the hotel from outside were excellent.Thomson laid on a cold buffet, on arrival which was very poor, both in presentation and content, but maybe it was done hastily. Bedroom 0082 ground floor was like going back in... More 

Was this review helpful? Yes 6
Fareham, United Kingdom
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed May 31, 2015

I choose the Riu because they usually deliver a good standard hotel and food. Having stayed at this hotel 3 times before I chose it because of the peaceful atmosphere that we had encounter round the pool before. OH WHAT A MISTAKE THAT WAS. The noise from the refurb or should I say reconstruction of their sister hotel the Palace... More 

Was this review helpful? Yes 12
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Arecas, responded to this review

Dear guest, Thank you for taking the time to give us such an honest and detailed feedback. We fully understand your disappointment about the noise during specific times at the hotel next door. We will raise this issue with those responsible and actions would be taken to address all your concerns. We regret that your stay at our hotel did... More 

Edinburgh
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 25, 2015

I visited the Riu Arecas on the 13th May staying for a week. On arrival our check in was very smooth the staff were very friendly and i was given a room on the 5th floor as requested. Our room was standard, i hear the hotel is getting a refurb which will make it alot more modern as the rooms... More 

Was this review helpful? Yes 4
upholland
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 16, 2015

We have stayed at this Hotel on a number of occasions and with this chain in a number of countries and have been pleased with their service. However on arrival what was described as refurbishment of its sister hotel RIU Princess can only be described as a part re-build. The noise of pneumatic drilling was incessant and many people were... More 

Was this review helpful? Yes 11
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Arecas, responded to this review

Dear guest, First of all, we would like to thank you for your loyalty to RIU Hotels and Resorts and for taking the time to give us your constructive and valued feedback. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 13, 2015

Stayed at the hotel for a week leaving 12th may. Food very good and plentiful with good choices. Pool area very good public areas lovely. The overriding benefit of the whole experience is the staff who were without exception brilliant they even managed to put us in touch with other guests who we wished to contact after we had arrived... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Pool area(10)
  • Very good(6)
  • Half board(4)
  • Evening meals(4)
  • Dining room(4)
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Double Suite (29)
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Suite Ocean View (27)
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