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All 23 Adeje hotels

Sheraton La Caleta Resort & Spa

5.0 of 5 Resort   |   Calle La Enramada, 9 | La Caleta, 38670 Adeje, Tenerife, Spain
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Sheraton La Caleta Resort & Spa
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87%
Ranked #6 of 23 hotels in Adeje
Certificate of Excellence 2013
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1,020 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

5*****Sheraton hotel Costa Adeje. A personal opinion based on the quality of our everyday life at home in England, hopefully it will allow you to make an informed choice. We stayed half board, but recommend only B&B, the food we found profoundly repetitive and boring, volume over quality.The self service aspect and no back ground music left us feeling like... More

Was this review helpful? Yes 2
ventaslacaleta, Director of Sales at Sheraton La Caleta Resort & Spa, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. We regret to know that your experience at the Sheraton la Caleta Resort was not all what you expected, and we wish to apologize.We take into account carefully all the comments and suggestions with the aim of improving the services to our customers' tastes and needs. In relation to the... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Ok, so Tenerife hasn't got the 'racy' image of Dubai but if you want to pay sensible money, have a 4 hour flight from the UK you really can't get any better then The Sheraton La Caleta. This was our 6th stay here (but our first for 5 years). We have two children aged 9 and 6 who are very... More

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dublin
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on a recent trip to Tenerife and decide to hotel hop. Stayed here for 2 nights. Overall it was good value for money. Location was pretty good. Pools looked nice and rooms were very nice and spacious. Modern and clean with excellent bathroom layout and facilities. Was one of the best value rooms we bought that week. Would... More

Was this review helpful? Yes 1
ventaslacaleta, Director of Sales at Sheraton La Caleta Resort & Spa, responded to this review

Dear guest, Thank you very much for choosing Hotel Sheraton La Caleta and for sharing your experience. It is a great pleasure to read your comments. This will encourage all of us to continue working with the aim of making all our customers' experiences pleasant and unforgetables. We will pass your comments to the whole team. We would be delighted... More

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I Arrived yesterday evening after having to manoeuvre my heavy suitcase from the taxi to the front desk wondering to myself if I was really walking into a five star hotel as it resembled a deserted "paradise" with no door or concierge staff . I was politely ignored at the front desk for at least twenty minuets until I was... More

Was this review helpful? Yes 4
ventaslacaleta, Director of Sales at Sheraton La Caleta Resort & Spa, responded to this review

Dear Client, In the first place, thank you for choosing us and providing us with your comments. We take into account carefully all the comments, complains and suggestions, since thanks to these we can adapt our facilities and services to our customers' tastes and needs. Regarding the Internet, please accept our apologise for this. We have inmediately contacted our IT... More

Northern Ireland
Contributor
12 reviews 12 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We returned to the Sheraton La Caleta 2 years after our previous stay. The hotel is still as good as then. Without doubt there are things that could have been done differently by the hotel - but that happens in every hotel we have ever used. The staff are very helpful and pleasant and responded quickly to every request. Some... More

Was this review helpful? Yes 1
Stratford-upon-Avon, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Arriving at the hotel you can tell its 5 star standard and cut above normal Tenerife hotels, very good lobby and nice welcoming staff on arrival. The hotel is in an ideal location next to the sea and is spacious with lovely pools and bar/restaurant areas. Hotel well maintained and still looks fresh. We stayed on B&B basis. Breakfast selections... More

Was this review helpful? Yes 2
LieDem, Sales Specialist at Sheraton La Caleta Resort & Spa, responded to this review

Dear guest, Thank you very much for posting your review on Tripadvisor. We are glad to hear you found our staff excellent. We will definitely forward your kind words to our entire team. It is also a pleasure to read your positive comments concerning the breakfast, the hotel’s location and grounds. We’re sorry that you weren’t completely satisfied with your... More

Edinburgh
Top Contributor
79 reviews 79 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just back from a relaxing 7 night break at this hotel in Tenerife. This was my first trip to Tenerife, so was not sure what to expect, but was very pleasantly surprised at the beauty, cleanliness and facilities in this area of the island. On arrival at the hotel, the check in was very efficient and included a lovely glass... More

Was this review helpful? Yes
LieDem, Sales Specialist at Sheraton La Caleta Resort & Spa, responded to this review

Dear Guest, Thank you very much for choosing our resort to spend your holiday and for sharing your experience on Tripadvisor. We are extremely glad to hear that you enjoyed your stay with us. We are very pleased to know that you liked and enjoyed the hotel, the rooms, the restaurants and especially the service of our staff. Be sure... More

West Sussex
Contributor
13 reviews 13 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was our third visit, so we knew what was there on offer before. The first thing we noticed was the fridge had been removed. There is an electronic fridge where drinks are stocked, but a small notice saying if you need more space please contact reception. We were told that a fridge was available at €5 per day extra!... More

Was this review helpful? Yes 2
LieDem, Sales Specialist at Sheraton La Caleta Resort & Spa, responded to this review

Dear guest, First of all we want to thank you for your loyalty to the Sheraton La Caleta Resort & Spa and for posting your review on Tripadvisor. We are sorry to hear you didn’t enjoy your stay that much as much as your previous stays. We will forward all your comments about the fridge, the food and the WIFI... More

Wales
Top Contributor
148 reviews 148 reviews
55 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel after a week in the north of Tenerife. We had a very good time sunbathing, eating, walking, etc. I was surprised to find out that most of the staff are Latin American or Italian; (where are the Spaniards). The hotel is expensive but the quality is first class. The room and bathroom were spacious and... More

Was this review helpful? Yes 3
LieDem, Sales Specialist at Sheraton La Caleta Resort & Spa, responded to this review

Dear guest, First of all, thank you for choosing Sheraton La Caleta Resort & Spa and for providing us with your feedback. We are very pleased to know you had a very good time during your stay in our hotel. We will definitely take into account all your comments and suggestions. We just would like to comment on some of... More

Halifax, United Kingdom
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have just returned from our third visit to the Sheraton La Caleta and some things have changed since our last two visits. On the plus side there are now lovely soft towelling covers on the the sun loungers. On the negative the service seems to be a little brusque now and not nearly as friendly. Last time we were... More

Was this review helpful? Yes 2
LieDem, Sales Specialist at Sheraton La Caleta Resort & Spa, responded to this review

Dear guest, Thank you very much for visiting Sheraton La Caleta for a third time. Although we are disappointed that we did not entirely meet your expectations this time. We have taken note of the inconveniences you had and we will inform the concerning departments, so that our guest service can be improved. We are pleased to know you are... More

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Additional Information about Sheraton La Caleta Resort & Spa

Also Known As:
Sheraton La Caleta Resort And Spa
Sheraton La Caleta Hotel Adeje
Sheraton La Caleta Resort
Sheraton La Caleta Hotel
Sheraton Adeje
Sheraton La Caleta
La Caleta Tenerife
Adeje Sheraton
Sheraton Tenerife
Sheraton La Caleta Resort & Spa Tenerife/Adeje
Address: Calle La Enramada, 9 | La Caleta, 38670 Adeje, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Adeje
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Adeje
#4 Luxury Hotel in Adeje
#8 Family Hotel in Adeje
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton La Caleta Resort & Spa 5*
Official Description (provided by the hotel):
The Sheraton La Caleta Resort & Spa, a new standard in 5 Star holiday destinations in Europe, with a sea front location, enjoy the sun in it's 284 rooms, Also enjoy the 3 outdoor swimming pools, mini golf and a beautiful subtropical garden. Gather with friends or family to satisfy your appetite at any of our 5 restaurants or lounges. Explore the Spa Eutonos a true relax getaway, cabin treatments, sauna, igloo and solarium. ... more   less 
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