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Sheraton La Caleta Resort & Spa

#16 of 80 Hotels in Adeje
Certificate of Excellence
Calle La Enramada, 9 | La Caleta, 38670 Adeje, Tenerife, Spain
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Sheraton La Caleta Resort & Spa
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1,397 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (264)
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Ongar, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I've just returned from a 10 night stay at The Sheraton. From the moment we got there it was fantastic! Its the little touches that count, like when checking in you'll be given a tropical drink to sip away whilst the paperwork is being arrange, smiles on the staffs faces, free bottles of water left in your room on a... More 

Was this review helpful? Yes
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Once again hasn't disappointed. Family of four - 2 children aged 6 and 8. Having stayed many times previously when the children were younger and after a disappointing holiday a couple of years ago in Majorca, we were back. And glad we were! From the moment we arrived to a superb welcome, great adjoining club/spg rooms and beautiful weather. The... More 

Was this review helpful? Yes 4
San Francisco
Level Contributor
65 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I can't say enough good things about this hotel. We're from the U.S. And, having lived in Europe we know how difficult it can be to find a good family Summer resort. Well, this is the place. First and foremost, I was upgraded as a Platinum guest to a nice suite. As a platinum guest you get free breakfast and... More 

Was this review helpful? Yes 4
UK
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Rooms are clean but dated and there is no water on arrival in the room or in the mini bar which is extremely poor considering you are arriving in 30 degrees heat. The so called mini bar offers a beer, a coke and a juice if you manage to get any of them out of the tight locked plastic containers.... More 

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I had high hopes do this place at first seemed great! But as the fortnight went on it got worse the cleaners are not great dust under the bed is quite disgusting! But the drinks around the pool are way overpriced! They might as well wear a mask as they are robbed me would not stay here again much disappointed... More 

Was this review helpful? Yes 1
ventaslacaleta, Director of Sales at Sheraton La Caleta Resort & Spa, responded to this review

Dear guest, Thanks for sharing your experience on tripadvisor. We are disappointed to note that you considered our F&B pricing to be high. We are very conscientious about what we charge and we do consider our prices to be in line with similar other venues in Costa Adeje. Your comments regarding the service were concerning. Please rest assure that we... More 

Scotland
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely relaxing hotel for 5 night short break. Staff welcoming and helpful. We preferred the pool (salt water) nearer the sea - it was quieter and seemed to have more space. Most days there were ample loungers and sun shades, although at the weekend these were in more short supply. Staff were very good about finding loungers and shades, but... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed at the hotel three times and each time we have had an amazing holiday. The staff are the most helpful and courteous we have encountered. The hotel bar is a real social hub and the children's entertainment is great. The drinks may be expensive but the measures are large. The breakfast choice is superb and there is... More 

Was this review helpful? Yes 1
ventaslacaleta, Director of Sales at Sheraton La Caleta Resort & Spa, responded to this review

Dear Guest, Thank you for posting your review on Tripadvisor.com. It is great to see that you appreciated all our entertainment efforts to please all our guests. We feel rewarded to know you enjoyed your stay and nothing could please us more to welcome you back at any time of the year. Kind regards, Hotel Managament More 

Bradford on Avon
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Last time we were in Tenerife was over 30 years ago why had we left it so long? The Sheraton was excellent. Room views beds staff breakfast pools spa etc.etc.amazing. Ok the hotel next door was being rebuilt!! Also there were several people in the hotel enjoying a staff do mkl something from the UK. the firework display they had... More 

Was this review helpful? Yes
ventaslacaleta, Director of Sales at Sheraton La Caleta Resort & Spa, responded to this review

Dear Guest, Thank you for writing your detailed comment on this site. We would like to thank you for choosing us to spend your holiday. We highly appreciate that you enjoyed the entertainment offered and our japanese Kamakura restaurant. Please accept our apologizes for any inconvenience caused by the building works of the hotel next to us. We can confirm... More 

cheshire
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Absolutely top class Hotel,very understated and relaxing Service is impeccable without being OTT which I really dont like Spotless,cant fault it and the beds are awesome! breakfast is really lovely with the restaurant being poolside,nice low key entertainment at night that all adds the relaxed feel Just go,you will love it

Was this review helpful? Yes 1
ventaslacaleta, Director of Sales at Sheraton La Caleta Resort & Spa, responded to this review

Dear Guest, Thank you for your review on Tripadvisor.com and for coming back to visit us. It is great for us to know you enjoyed your vacations and that each time you come, we are exceeding your expectations. Our loyal guests are a reward for our team members. We are really looking forward to welcome you again Kind Regards, Hotel... More 

London, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Sheraton for a week in June. The location I felt was great. About a 20 minute walk into town and about 10 minutes to the Del Duque beach area. If you don't like to walk that far there are a selection of bar's and restaurants opposite the hotel. I would recommend Jade Stone restaurant. 15 minutes... More 

Was this review helpful? Yes 4
ventaslacaleta, Director of Sales at Sheraton La Caleta Resort & Spa, responded to this review

Dear guest, Thank you for your confidence choosing Hotel Sheraton La Caleta and for taking the time to share your feedback in TripAdvisor. It has been a pleasure for us to have you here and we are glad to know you enjoyed your stay with us. We really appreciate all your feeback and we want to apologise for the inconveniencies... More 

Hotel Review Summarization

What travelers say

  • Pool area(13)
  • Very good(5)
  • Club room(5)
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