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Sheraton La Caleta Resort & Spa

#17 of 82 Hotels in Adeje
Certificate of Excellence
Hotel website
Calle La Enramada, 9 | La Caleta, 38670 Adeje, Tenerife, Spain
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1 room 1 guest
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Sheraton La Caleta Resort & Spa
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1,428 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (272)
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Aberdeen, United Kingdom
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I stayed from 9-23 August 2015 as a lone traveller in a double delux room, single occupancy. This was my first experience of a Sheraton Hotel and I hope their other hotels match up to my first experience. I have stayed in quite a few five star hotels in Tenerife but mostly in Playa and this was my first stay... More 

Was this review helpful? Yes 1
London
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Sheraton the things I like was Helpful Staff, drink at check in and toy bear for children, clean and tidy rooms, good vegetarian food, nice swimming pools and good medium size kids club and disco and movie night for kids. My 4 year old had a fantastic time. We used the salted pool. A different experience and good one. The... More 

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oxfordshire
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have just come back from a lovely week at the Sheraton hotel. First impressions were wonderful! Huge marble lobby area, giant hanging chandelier and a lovely welcome drink on arrival! (Nice touch after a 1 hr transfer to the hotel that we just had!)...Oh!...and a complimentary little Sheraton Bear for my daughter which she was very happy to receive!... More 

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2 reviews
1 of 5 stars Reviewed 2 days ago NEW

For those of you traveling with children and thinking of staying here, please don't. There is loud music every evening until 10:30 and keeps the children up. I realise in Spain, the tendency is to stay up late into the evening but a 9 and 7 year old struggle with that. Between the steel drum band and the terrible electric... More 

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Westside
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good hotel over all. ROOM: Nice room, good size really for us and our three-year-old, nice bath tub. Separate shower. Provided an extra bed for our child for a charge. .A bit gloomy because our room faced away from the sun. I was using SPG points so cannot complain. Some work still continuing in neighboring building, but not loud enough... More 

Was this review helpful? Yes 2
london
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here on and off during the last week of August. We had booked into the Mediterranean palace which was also meant to be 5* but certainly was not. LA Caleta is lovely with beautiful restaurants all covered in fairy lights. The Sheraton is lovely - the rooms are spacious and the comfort and decor beautiful and fresh. The... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The faciliy is beautiful. The service was 5 star and the food was delicious. We loved the salt water pool and the staff there could not have been nicer, helping to move chairs and umbrellas for us. We enjoyed the evening cocktails in the SPG Club and the private poolside restaurant for SPG breakfast was so peaceful. The service was... More 

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London, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

When we arrived we were told it was 60% full, however during our stay it got increasingly busy. There was a pleasant variety of nationalities in the hotel (UK, French, German, Spanish, Eastern European) Our room (which was poolside) was very quiet and private. The room was large and clean. Housekeeping varied (bottles of water not always replaced, then two... More 

Was this review helpful? Yes 3
Manchester, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just returned from a wonderful week at Sheraton La Caleta. I was a solo traveller this time round and never felt bothered or uncomfortable being alone. Other guests were courteous. Hotel room was spotlessly clean, spacious and comfortable. I was on a B&B basis and found the breakfast buffet to be excellent in terms of choice and quality of breakfast... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
Level Contributor
96 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
1 of 5 stars Reviewed 1 week ago

This is not a 5* hotel and like others have suggested I also feel it's trading on the Sheraton name. The staff are the main downfall at this hotel. I had a meeting with their operations manager and this is a direct quote from him "Concerning the Building works from RIU Hotel, there are no noises, the final process of... More 

Was this review helpful? Yes 4
ventaslacaleta, Director of Sales at Sheraton La Caleta Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to post your comments on Tripadvisor. We do regret to learn that we were not able to meet your expectations and we feel sorry to read that all actions taken were not enough. Please don,t hesitate to contact us directly if you wish to discuss this matter further. Kind Regards Hotel Managament More 

Hotel Review Summarization

What travelers say

  • Pool area(13)
  • Very good(5)
  • Club room(5)
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