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Sheraton La Caleta Resort & Spa

5.0 of 5 Calle La Enramada, 9 | La Caleta, 38670 Adeje, Tenerife, Spain
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Certificate of Excellence 2014
Sheraton La Caleta Resort & Spa
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Sheraton La Caleta Resort & Spa
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1,131 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bangor, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I am in this hotel at the moment we received email before we left saying shorts on men would not be tolerated in dining room. Have just left dining room were at least 4 males were in shorts when went to reception was told this was acceptable in hot weather (25○) difinitely not 5* couldn't care less, uncomfortable sun beds,... More

Was this review helpful? Yes 3
ventaslacaleta, Director of Sales at Sheraton La Caleta Resort & Spa, responded to this review

Dear client, Thanks for your comments on Tripadvisor. We do apologise that some points of your stay were not to your liking. Please rest sure all your comments will be passed to the team with the aim of improving. Please do not hesitate to contact us directly if you need further information Your sincerely Gloria Dib Sales Director More

london,england
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for three nights as a group of 19 golfers we eat the first night in the hotel after a long afternoon flight. The hotel looked after us very well , friendly staff ,great large bedrooms and as a group free wifi and to top it all BBC1 on the tv to catch up with all the news. Tenerife... More

Was this review helpful? Yes 1
ventaslacaleta, Director of Sales at Sheraton La Caleta Resort & Spa, responded to this review

Dear client, Thank you for sharing your comments of your recent stay in Sheraton la Caleta. We are glad to hear that you enjoyed your stay with us. We are really looking forward to welcome you in a near future Warm Regards Gloria DIb Sales Director More

Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Sheraton for 10 nights late September/early October 2014. Same time last year we had a five star holiday in Rhodes which stacked up pretty well, so we were a bit dubious as to what we'd find this time round. I'm thrilled to say the Sheraton far exceeded our expectations in every way. The hotel is very... More

Was this review helpful? Yes 4
ventaslacaleta, Director of Sales at Sheraton La Caleta Resort & Spa, responded to this review

Dear Guest, Thank you for your comments about the Sheraton La Caleta. We are really happy to hear that we met above and beyond your expectations. This is our main goal and we fell very proud when we receive such positive comments Again thank you and we hope to welcome you back in the near future. Warm Regards, Gloria Dib... More

Nashville, Tennessee
Top Contributor
336 reviews 336 reviews
36 hotel reviews
174 helpful votes 174 helpful votes
4 of 5 stars Reviewed 1 week ago

-This property is more private than many in this area(very congested and touristy just a very short distance away) -Even with sign on door they entered room- I phoned to complain, was told someone would call me and no one did. -breakfast buffet was set up to look nice however they used some of the same items repeatedly, meaning beware,... More

Was this review helpful? Yes 2
ventaslacaleta, Director of Sales at Sheraton La Caleta Resort & Spa, responded to this review

Dear Guest, Thank you for your comment about the Sheraton La Caleta. We are happy to hear that the upgrade of your room made a difference in your stay and we are also glad that you enjoyed the surroundings inside as well as outside of the hotel. We do regret that some aspects of your stay were not at all... More

Manchester, United Kingdom
Top Contributor
59 reviews 59 reviews
10 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back from a week at this lovely hotel. Without count Adeje is a lovely area especially compared to places you pass by en route from the airport. The hotel is brick red which is not a pleasing colour but the amenities and staff make up for any shortcomings in its exterior paintwork. Our first room was on the outside... More

Was this review helpful? Yes 3
ventaslacaleta, Director of Sales at Sheraton La Caleta Resort & Spa, responded to this review

Dear Guest, First of all thank you for your comment on trip advisor about the Sheraton La Caleta. We are happy to hear you enjoyed your stay here and we are glad that you felt comfortable and relaxed. Regarding your comment about the entertainment, we apologise if this was not at all to your liking, we do change the music,... More

Esher, Surrey
Top Contributor
76 reviews 76 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel. Check-in was simple, rooms large, clean and well looked after. The pools were very nice, crazy golf good fun. The staff were very helpful. Good choice of restaurants - the Teppanyaki was the best. Now for the bad things: Unfortunately, the fresh water pool was closed for the first few days of our visit.... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel, very smart and best of all, the best pina coladas by the pool with an awesome great recipe by barman Geovanni. For kids, a vanilla milkshakes is a must in the evenings to end a perfect day... 5 stars no doubt!!!

Was this review helpful? Yes 2
ventaslacaleta, Director Comercial at Sheraton La Caleta Resort & Spa, responded to this review

Dear Guest, Thank you for your kind words about the Sheraton La Caleta. Your comments will be passed onto our entire team with a special attention to the person you mentioned. We hope to welcome you back soon. Best Wishes, Gloria Dib Sales Director More

Angers, Pays de la Loire, France
Contributor
15 reviews 15 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent a week in Tenerife (september 2014 - week 38). We choose the hotel Sheraton La Caleta (south of Tenerife). Perfect. All is clear, The staff are lovely (Desk, Maid, Restaurant, Spa, Swimming pool, ...). It's close to the beach (playa del Duque) and to the small village of "La Caletta". It's sufficiently far from the fair and the... More

Was this review helpful? Yes 5
LieDem, Sales Specialist at Sheraton La Caleta Resort & Spa, responded to this review

Dear Guest, Thank you for your comment on Tripadvisor about the Sheraton La Caleta. We are glad to hear you enjoyed your stay here with us, and that our facilities met your expectations. We do want to apologise for the fresh water pool being out of use during some days of your holiday, but it’s good to hear that this... More

Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Love to visit this hotel, great location, amazing staff and the food is top class. My only one gripe is perhaps there is just too much food! I seem to gain a 5kg after I visit for my annual holidays but I'll keep going back. Kids love it too which helps my holiday no end.

Was this review helpful? Yes 1
LieDem, Sales Specialist at Sheraton La Caleta Resort & Spa, responded to this review

Dear Guest, First of all we would like to thank you for choosing again the Sheraton La Caleta Resort & Spa holidays in Tenerife, and for posting your review on Tripadvisor. We are very happy to hear that you had a fantastic stay, and that you enjoyed the food so much. We will definitely pass on your kind words about... More

Llandudno, United Kingdom
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned home from this lovely hotel, not only were the staff very very polite and professional but they were always pleased to see you, although all the staff were fabulous and I cannot mention all, a special mention must go to Fernando front reception desk who could not do enough for us and was again very professional at all... More

Was this review helpful? Yes 4
LieDem, Sales Specialist at Sheraton La Caleta Resort & Spa, responded to this review

Dear Guest, Thank you very much for choosing our resort to spend your holiday and for sharing your experience on Tripadvisor. We are very pleased to know that you enjoyed the hotel, like the room you stayed in, the pool, the gardens, the food, but specially the service of our staff. Be sure that we will share your comments with... More

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Additional Information about Sheraton La Caleta Resort & Spa

Address: Calle La Enramada, 9 | La Caleta, 38670 Adeje, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Adeje
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton La Caleta Resort & Spa 5*
Number of rooms: 284
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Also Known As:
Sheraton La Caleta Hotel Adeje
Sheraton La Caleta Resort And Spa
Sheraton Adeje
La Caleta Tenerife
Adeje Sheraton
Sheraton Tenerife
Sheraton La Caleta Resort & Spa Tenerife/Adeje

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