Overall fantastic holiday, myself and two friends from work decided we needed a quiet and relaxed holiday but with the option of a mad night out if we wanted it. This was exactly what we got! The Taxi fare from the Airport to the hotel was under 30 Euros, which I felt was reasonable given the distance and the fact... more

The Accommodation was toofar out of town for comfortable walking athough a free daytime bus service was provided and Taxis were reasonably priced tired lounge Furniture about to fall apart!! very clean bed comfortable Tv should not be charged for given the rental paid. it was a rip offf more

The apartment we stayed in was on the ground floor. bit out of the way which didnt make us feel safe. Like the other person said yes you can here EVERYTHING that is going on outside or next door. It was very dated inside, we found a dead cockroach in the kitchen cupboard. The patio doors were not safe, you... more

We booked this holiday as a budget of under £300 and a weeks get away in the sun. We all thought we had that and had a real good week. Having read the previous review about the cockroaches and the ants, the cats making noises, I can honestly say we never experienced any of that. What we did experience was... more

Me and my boyfriend are back from staying in Neptuno apartments. The apartments were fine and liveable for a week what do people expect when they go and book a cheap hol they all knew it was going to be a 3 key the food was ok i loved the pool the really only down fall was we had to... more

My wife and I needed a break in the sun... at fairly short notice. As we hadn't ever been to Tenerife, we booked a week through a well known Irish travel agent. Everything went fine until we arrived at the hotel. There was just one staff member at reception to process about forty or more guests..far far too slow and... more

Tipp Tourist Having read all the reviews here before we booked we had a fair idea what to expect.We were the only ones booking in at the time we arrived so no probs here.Initial impressions of the apt was very spacious, large balcony with lovely sea view.No cockroaches but plenty of ants, though they had left a can of ant... more

Arrived at the neptuno and within 5 minutes we were in our rooms, which was fantastic with having a 2yr old with us. what a surprise to find a fanatastic clean masssive apartment when we had only paid 430 pounds for 12 nights which included xmas and new year. very clean, infact never saw 1 roach throughout our whole stay.... more

Me and my husband stayed in the Neptuno for 1 week from the 23rd of Dec, we had been recommended this place to stay and considering we were never in Tenerife before we just went ahead and booked it, we ended up paying double the normal price as it was christmas week which was so not worth it!!!!!! The staff... more