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Playa Real Resort

Avenida Moscu 6 | Costa Adeje, 38670 Adeje, Tenerife, Spain (Formerly Ocean Palace Resort)
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Playa Real Resort
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988 Reviews from our TripAdvisor Community

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Traveler rating
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464
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
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Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

Positives - friendly, helpful reception staff, in the main bar staff also friendly and welcoming, although there were a few "dour" faces! Negatives - Reading some of the previous reviews, I feel we stayed in a different hotel - and maybe we did! Two sides to this hotel, one on the main side, overlooking the pool and pool bar, restaurant,... More 

Was this review helpful? Yes
Bury, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Arrived 14th July for 2 weeks. Wasn't sure what to expect as had read some poor reviews, needn't have worried! Food was lovely, always found something nice to eat, drinks were good and the animation team worked hard to keep everyone entertained. All the staff were friendly and helpful. Wouldn't hesitate to go back.

Was this review helpful? Yes 3
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear guest, Thank you for sharing your impressions on Tripadvisor. We are very glad that you loved your experience at Playa Real Resort. It is really important for us to receive comments like yours. Naming your feedback ‘A great family holiday’ is for us something to be proud of, our guests enjoying every aspect of our hotel is always our... More 

Kettering, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed in June, lovely and hot, great family hotel, food brilliant, lots of snacks between meals including ice cream. Good entertainment and great pool. Hotel on a hill but near to amenities and beach. Very friendly, rooms are a good size with plenty of facilities, good for the price. The only downside was the beds were horrible and hard.

Was this review helpful? Yes 4
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear guest, Thank you so much for taking the time to post such a glowing review on Tripadvisor about your recent stay in Playa Real Resort. We are truly delighted to know that you had a great stay. These kinds of reviews give us always a new inspiration to do all of our bests for our guests. Your review has... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was nervous looking at reviews before I went but I have to say I was pleasantly surprised. We were staying in the main building (upgraded rooms) and the room was clean and comfortable, sheets, pillows and towels were clean and not thread bare at all. Bathroom was huge with 2 sinks, bidet and a Jacuzzi bath in although we... More 

Was this review helpful? Yes 5
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear Mrs. Lisa, Thank you for your feedback posted on TripAdvisor regarding your stay at Playa Real Resort. We are happy to read that you enjoyed your stay and were pleasantly surprised with our facilities and services. Also we are pleased to read that our cleanliness and food met your expectations, as you said our fresh bread rolls delights our... More 

March, United Kingdom
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just wanting to see if this hotel supplies cots for the rooms for baby's ? I'm looking to come next year and will have 2 1 year old baby's with us ..... Plus are there shops to go look in close by ? ....

Was this review helpful? Yes 4
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear Mrs. Emma, Thank you for taking the time to wrtitte your questions on Tripadvisor. We kindly inform you that, yes we provide baby cots / beds, made of wood, and we can put as well 2 in one room (APP or JS). Please when you do your reservation let u know about your requirements, as we will be for... More 

Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just returned after a 12 night stay. Really cannot fault the hotel in any way. The staff were all excellent, friendly, helpful and really couldn't do enough for us. Food was what you'd expect at an ai hotel, plenty of it and available all day. Entertainment again what you'd expect in a Spanish hotel we went out a few nights... More 

Was this review helpful? Yes 14
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear guest, Thank you for posting a great review regarding your recent stay at Playa Real Resort, in Tenerife. There are no more lovelier words for us than ‘fantastic stay’. We are delighted to read that you have found all our staff ‘excellent, friendly and helpful’. Our staff is our best asset and reading these such a nice words, make... More 

Bournemouth, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Went with boyfriend. A beautiful hotel, exactly like it was in the photographs. Perfect for couples, and children a like. Wide variety of good with friendly and helpful staff. Highly recommend, especially to families with young children!

Was this review helpful? Yes 3
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear Miss. Carina, Thank you so much for your short but very positive review on TripAdvisor. We deeply appreciate you have taken the time to write this fantastic opinion about us. For us it is a pleasure to read that you have found our hotel beautiful and we are so happy because it has met all your expectations. Your recommendation... More 

common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

First of all like to mention that I couldn't fault any of the staff. The entertainment team were fantastic as were the reception and bar/restaurant staff. The entertainment was on every night and often had an entertainer brought in which were generally quite good. The team of four entertainment staff did a brilliant job also doing shows on other nights.... More 

Was this review helpful? Yes 3
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear client, First of all we would like to thank you for posting on TripAdvisor your very positive review about your recent stay at Playa Real Resort. It is so pleasant to read that you have found our staff, reception and bar/restaurant fantastic. We take note of that detail about the food and we would like you to be sure... More 

Portglenone, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Having booked this resort before I read the reviews I was worried as they were a mixed bag. Alot of people complaining about the food, the lack of choice, no seats, the 'hill' the hotel was built on etc, etc. All i can say is I dont know what people expect. The food was good with a large selection, the... More 

Was this review helpful? Yes 8
AbigailMandujano, Guest Relations Manager at Playa Real Resort, responded to this review

Dear guest, Thank you for your excellent review of Playa Real Resort; we are happy to read that you had an enjoyable holiday experience among us. We are also grateful for your highlight on the efforts of our entertainment staff, our food selection and rooms. All of us are happy to know that our team have managed to meet your... More 

South Yorkshire, United Kingdom
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived 7/7/15. on arrival we were greeted with a lovley receptionist who put us in a apartment around the back of the main hotel. we arrived in the middle of a heat wave and were told by our reps to be very careful in the heat and the sun. we were allocated room N116 around tea time. on arrival we... More 

Was this review helpful? Yes 3

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Hotel Review Summarization

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  • Junior suite(5)
  • Very friendly(4)
  • Air conditioning(3)
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