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Playa Real Resort

4.0 of 5 Avenida Moscu 111, 38660 Adeje, Tenerife, Spain (Formerly Ocean Palace Resort)
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Playa Real Resort
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896 reviews from our community

Traveler rating
    201
    313
    188
    100
    94
See reviews for
413
206
5
4
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
4 of 5 stars Reviewed 3 days ago NEW

Thank you to the staff who all made our stay pleasant. We had one week as a couple. This was our first experience of all inclusive. The hotel room we stayed in was on the 2nd floor with access by lift or stairs. Clean and spacious we have no complaints about the room. Of the bars the service was, on... More 

Was this review helpful? Yes 2
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here in January for a week, I was pleasantly surprised by the heated pool. This was a major thing for me as it wasn't warm enough weather for an heated pool. The room was spacious and cleaned every day. The food was good and so were the bars. All inclusive package definitely worth it. The entertainment was good... More 

Was this review helpful? Yes 3
Hotel H, Director General at Playa Real Resort, responded to this review

Dear Guest, Thank you very much for your good review and we are very happy that you enjoyed the saty with us. One of our pools is always in the Winter time heated, with aprox. 25 degree C, which is very comfortable for all our guests. And as you said correctly, the weather conditions this year in January have been... More 

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

We as a family of four stayed in this hotel all inclusive from 12th to the 17th feb 2015. We were disappointed by choosing this hotel I really should have read the reviews before choosing this hotel as then I would have chose another. We found the staff to be miserable only "one " member of staff was nice the... More 

Was this review helpful? Yes 4
Hotel H, Director General at Playa Real Resort, responded to this review

Dear Mr. Sangha, Thank you for your review written here. It is a pity despite of the conversation you had with management and the apologies given to you uppn one staff behaving not correctly, you general talk that all staff is miserable. We do not understand nor accept this kind of judgement as it is unfair and surely there have... More 

Ellesmere Port, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

went as a group of 5 adults 3 children all had good time here only thing that was a bit of a let down was night entertainment during the day the reps work great but at night few shows ok rest bit boring ended up sitting outside playing pool and talking with other people who felt the same would defo... More 

Was this review helpful? Yes 1
Hotel H, Director General at Playa Real Resort, responded to this review

Dear Mr. Kevin, Thank yu very much for your good review and the comments transmitted. We feel happy that you enjoyed the stay and the overall services offered. The recomendation about the night time entertainment program we will be discussing with our animation team. In fact we have foreseen to do some changes in the program so that it will... More 

Billingham, England, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We arrived at this hotel on 7th of February 2015 for a one week stay. We checked in and were given the key card for room number 1, when I asked where room 1 was, we were told, here, there was no help or directions. When we finally found room 1 I was very disappointed with the shabby decor and... More 

Was this review helpful? Yes 1
Hotel H, Director General at Playa Real Resort, responded to this review

Dear Mrs. Lyn, Thank you very much for your review. We feel sorry that we could not match your expectations and that you stay was not at your comfort. Normaly our reception is very helpfull and indicates at once where is the room of the guests. In your case, it was right behind the reception, 001, next to the a... More 

Sheffield, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I'm here now I'm 2 days into this week long holiday and tommorrow hopefully the rep will get us out of here. Into another hotel called panoramica heights and we are going down to bed and breakfast from all 8nclusive just to get out of this disgustingly bad hotel. Shabby. Nothing works. TV pointless 5 fuzzy Spanish chanel. Beds are... More 

Was this review helpful? Yes 5
Hotel H, Director General at Playa Real Resort, responded to this review

Dear Sir, Thank you for your review, even so this one is more then unfair to us as you did not even give us any chance to solve or analyze your particular situation. Upon information to reception for the necessary small repairs at your room, these have been done and solved the same day: one lock which was not properly... More 

Aldershot, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed in November i was put in this hotel after my hotel was fully booked this hotel is about average in ratings let start with the room we were put into the back part of the hotel by the secondary swimming pool and bar the room had kitchen with a proper fridge microwave toaster all your othe bits and... More 

Was this review helpful? Yes 3
Hotel H, Director General at Playa Real Resort, responded to this review

Dear Guest, Thank you very much for your opinión sent to us about your stay at our hotel. Even so our hotel was not the choosen one by you, we are happy to read that you enjoyed the stay and that the animation team and the installations satisfied you with your holidays. We would appreciate very much in case you... More 

Worcestershire, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Me and my boyfriend stayed at this hotel, it was amazing! the staff were so friendly and the welcome was lovely. it's not too far from the beach as well which is a plus. The rooms are lovely as well, it was cleaned everyday as stated to a great standard. Had a problem with the fridge at first but the... More 

Was this review helpful? Yes 6
Hotel H, Director General at Playa Real Resort, responded to this review

Dear Guest, Thank you very much for your opinión and stay written to us. We are very happy, that you enjoyed the holidays at our hotel and hopefully we can welcome you son again for any new holiday you esteem to pass at Tenerife island. All the best and kind regards. The Management More 

1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 28, 2015

Myself my husband and a friend stayed here for two weeks in jan 2015. Have to say what a lovely hotel get what you pay for the staff went above and beyond and they are so friendly couldn't fault them . I would go back again we really enjoyed our stay had no problems

Was this review helpful? Yes 7
Hotel H, Director General at Playa Real Resort, responded to this review

Dear Mrs. Sarah, Thank you very much for your review written and sent to us concerning your stay at our hotel. We are very happy to read that you enjoyed the holidays totally and would love to welcome you again as our guests at the Playa Real Resort. All the besta dn kind regards, The Management More 

Edinburgh, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 28, 2015

My wife and I (both in our early sixties) decided to go on the recommendation of a friend to our first all-inclusive holiday. What a treat we had in store at this hotel for the first two weeks in January 2015. The food was fresh and varied, the bedrooms were first class, the variety of drinks available was immense, the... More 

Was this review helpful? Yes 5
Hotel H, Director General at Playa Real Resort, responded to this review

Dear Guest, We are very happy to read your good review about your stay at our hoel and that you enjoyed overall the superb all inclusive offer we do at the resort. Also we are planing in future to have a direct bus as Access to the beach nearby, so that the stay for all our guests will be more... More 

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Additional Information about Playa Real Resort

Address: Avenida Moscu 111, 38660 Adeje, Tenerife, Spain (Formerly Ocean Palace Resort)
Location: Spain > Canary Islands > Tenerife > Adeje
Price Range (Based on Average Rates): $
Hotel Class:4 star — Playa Real Resort 4*
Number of rooms: 183
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Also Known As:
Playa Real Hotel Adeje
Ocean Palace Hotel
Playa Real Resort Tenerife/Adeje
Hotel Style:
#6 Top resorts Hotel in Adeje
#8 Luxury Hotel in Adeje
#9 On the Beach Hotel in Adeje

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