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Playa Real Resort

Avenida Moscu 6 | Costa Adeje, 38670 Adeje, Tenerife, Spain
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Playa Real Resort
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1,007 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Alfreton, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

We arrived on 8th August for 2 weeks and stayed in the apartments at the back of the main hotel. The apartments are very spacious and have a large balcony with table, chairs, parasol and 2 sunbeds. The reception staff were all very friendly and helpful especially Gabrielle, the bar and restaurant staff were mostly friendly (Victor was brilliant) but... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We arrived here on 15th August with my 6 & 9 year olds. We hadn't realised there were apartments and a hotel, we had booked the apartments, but never mind, they were clean and tidy. The pool area was great for the kids, kept them entertained all day! The food is good, plenty assortment, fish, chicken, pork & beef. Outside... More 

Was this review helpful? Yes 4
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear Mr. Richard, Thank you for choosing Playa Real Resort for your holiday over Tenerife. We are glad to read that our reception staff has been able to meet all your expectations and we thank you for mentioning the convenience of our location (with a large variety of options for leisure and very close to a shopping centre and the... More 

Wednesbury, England, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed here with my husband and 2 children for 11 nights all inclusive. On arrival the entrance to the hotel is impressive as is the reception area. We were booked in quite quickly and told where to find our apartment. We were in the annexe which, from what I gather, was the hotel next door which is now part... More 

Was this review helpful? Yes 2
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear Mrs. Mandy, Thank you for taking the time to write a review about playa Real Resort on TripAdvisor. We thank you for your comments regarding the service provided by our entertainment staff. Indeed, they are doing an outstanding job and positive feedback from guests is their best reward. We appreciate the comments about the spaciousness of our rooms, our... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I'm not one for writing reviews but felt like I had to after reading the negativity. I went with my boyfriend (both of us 18) without children and had a great time even though it is a family hotel. Food was varied, never struggled for anything to choose from whatsoever. Apartment was huge for two of us, we stayed in... More 

Was this review helpful? Yes 6
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear guest, We are very thankful that you have taken the time to share your feedback about your recent stay in Playa Real Resort on TripAdvisor. From your review, we learn about the key aspects that contributed to your overall satisfaction with your stay, mentioning the variety of the food, the spaciousness of the apartments and the hard work of... More 

Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Just got back from an 11 night stay in this hotel with a group of 6 of us. This hotel could be fantastic, however it needs a major overhaul. It looks tired and dated. We stopped in the apartments over the back, they were clean and tidy (again tired & in need of a bit of money spending on them).... More 

Was this review helpful? Yes 3
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear Mrs. Paula, Thank you for taking the time to share your experience on TripAdvisor. We value our customer’s feedback and we thank you for highlighting the inconvenience of the fridge while you were staying with us since it allowed us to take actions immediately. We apologize again for the inconveniences you have found during your stay, please be assured... More 

Middlesbrough, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Myself, my partner & our 2 children aged 10 & 3 stayed at the Playa Real Resort for a week from 9th August. Having had a nightmare flight which included being diverting to Las Palmas Gran Canaria due to bad weather overnight. However once we arrived at4am in the morning we were checked in very quickly & efficiently by a... More 

Was this review helpful? Yes 7
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear Mr. Tony, First of all we would like to thank you for sharing and posting a glowing review on TripAdvisor. We feel honoured to see that our property became your favourite 4* hotel in Tenerife and we thank you for that. It is a pleasure to read that you were more satisfied with service and hospitality as well at... More 

Beek en Donk, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel for families with little children. Nice pool, good entertainment. All-in formula workshop great. We were here two years ago in may. It was less crowdy then. It seemed as if there was as much staff this year as two years ago. Personnel had sometimes a hard time to keep up at the bars. Also the cleaning of the... More 

Was this review helpful? Yes 3
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear Mr. Bart, Thank you for posting your lovely and sincere review on TripAdvisor and for choosing to stay in Playa Real Resort. We are delighted to read your wonderful comments and we really appreciate your valuable feedback on our service and features. Moreover thank you for mentioning all the details you have found, as we really believe that there... More 

Crewe
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We went to this hotel for the second time in June 2015 for 8 x nights. The time before we stayed for 10 x nights with a family of 6. Myself and my partner are IN LOVE with this place. It's has everything you need. People complaining about this hotel must be used to staying in 5* hotel regularly... It... More 

Was this review helpful? Yes 6
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear client, Thank you for choosing to stay with Playa Real Resort. We really appreciate you taking a moment to share your review and happy to read you enjoyed the experience and services. Thank you for being so detailed and for this glowing 5* review. There is nothing more delightful than reading very positive comments, our team will be amazed... More 

St. Neots, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

This is the 1st time i have ever felt the need to leave a really negative review of a resort. And especially as i still have 3 nights left here. I have tried to contact 'On The Beach' to raise a complaint about all below whilst here, but no on site reps and the 'ask us online 24/7 never works!... More 

Was this review helpful? Yes 4

Travelers are raving about these Adeje hotels

2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We loved our stay at this hotel. Food was the best we have had on an all inclusive. Hotel was clean as were rooms and pool area. My only complaint would be the evening entertainment was a bit poor and finished too early. Also i can imagine it would get rather cramped and hot in the bar during peak season,bringing... More 

Was this review helpful? Yes 3
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear guest, Thank you so much for taking the time to share your thoughtful review on TripAdvisor. It is wonderful to read that we were able to provide you a great holiday on your recent visit. We frequently hear from our guests that our hotel is spotless, and it was a treat to see that this held true in your... More 

Hotel Review Summarization

What travelers say

  • Junior suite(5)
  • Very friendly(4)
  • Air conditioning(3)
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