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Parador de Jaen

#1 of 18 Hotels in Jaen
Certificate of Excellence
Castillo De Santa Catalina, 23001 Jaen, Spain
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Parador de Jaen
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Parador de Jaen
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361 reviews from our community

Traveler rating
    162
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    44
    13
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort William, United Kingdom
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stunning location above the town of Jaen. Some comments have been made about the loss of original features in the renovation of this parador but i think its been sympathically and effectively done. Had room 44 which was large and comfortable with a big balcony overlooking the hills. Like Granada bars in Jaen serve tapas with drinks but take a... More 

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Montreal, Canada
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

The Parador de Turismo de Jaén is truly impressive.You circle the Santa Catalina hill, you think it will never end,and as you get closer to this majestic Alcazaba, you realize that Spain is no ordinary country. Views from the balconies ( we had room 28) are dramatic as sun, mountain and skies are truly talking to you ...The interior is... More 

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Jorge C, Director de Recepción at Parador de Jaen, responded to this review

Dear customer, Hope everything was for your pleasantness Thanks you for your comments, we are always grateful with your opinions. Best regards, More 

1 review
1 of 5 stars Reviewed 4 weeks ago

Nice gimmick if you are too far from town to access another restaurant. After four weeks in Spain and visits to other Paradores this one was a complete mess. The meal was overpriced crap and simply not that good. The staff was incapable of getting an order correct and my wife was served 45 minutes after myself. While the hotel... More 

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Jorge C, Director de Recepción at Parador de Jaen, responded to this review

Dear Brian G, We apologise any inconvenience you could have during your stay in our Parador. We cannot explain ourselves what happened in the restaurant, but we will demand an explanation to the head waiter. We hope that this trouble wont be repeted in your futures stays in Paradores. Best wishes More 

Holten, The Netherlands
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 12, 2015 via mobile

the hotel is beautifully located at the mountin side with spectacular views on both sides. Some rooms - the lower numbered ones - enjoy a balcony. Advisable!! The rooms are spacious, but show signs of wear and tear. Specially the bathroom could do with some detailled modernization. The rooms are decorated according to Spannish style, much dark wood and old... More 

Was this review helpful? Yes 1
Jorge C, Director General at Parador de Jaen, responded to this review
Google Translation

Estimado cliente: Le agradecemos sus comentarios y su opinión nos ayudará a mejorar para futuras estancias Gracias More 

Alhaurin de la Torre, Spain
Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 31, 2014

What a treat, our first xmas in a hotel in Spain, it could not have been better, the food, the ambience, the staff and not least the fantastic views from our room. they can only be described as fantastic, even on a cold and frosty morning.. The special menu for Christmas Eve,(nochebuena) was a feast of feasts. the food was... More 

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Jorge C, Director de Recepción at Parador de Jaen, responded to this review

Dear Jeff, We thank you for yours congratulations left during your stay in our Parador and we are pleased that your stay whit us was satisfactory. Thank you and best regards, More 

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 10, 2014

The former castle above the city is worth the trip. The views are wonderful and hotel well designed and remodeled. Unfortunately, there is a bed bug infestation. We stayed two nights and were eaten alive. We reported it to the front desk and were totally ignored so I doubt the problem has been resolved. I've read other stories and even... More 

Was this review helpful? Yes 3
Valencia, Spain
Top Contributor
58 reviews 58 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed December 9, 2014

Jaen's Parador has a spectacular setting but unfortunately our window overlooked the car park. Our room was small, though comfortable, and did not have a balcony, which I understand many rooms do. I always wonder why in low season Paradors do not allocate better rooms to loyal Amigos. The bathroom was somewhat shabby, the bath took forever to fill, and... More 

Was this review helpful? Yes 1
Jorge C, Director de Recepción at Parador de Jaen, responded to this review

Dear IreneSM, The Parador of Jaén appreciate your comment, we regret that your stay had not been as you expected to be. Not all our estandar rooms have balcony thatt's why we cannot guarantise them. Otherwise all the superiors do, therefore, next time you would like to assure the balcony you will better book one of this type. If we... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2014

We spent a week-end (2 nights) the whole family. The experience was great: location with splendid views over the city and mountains. Visit to the castle nearby is highly recommended (short about 1 hour), good for kids (no danger and audiovisual materials), also the cross worth a visit (5 min walk) to have great views over the city. Nice stay... More 

Was this review helpful? Yes 1
Jorge C, Director de Recepción at Parador de Jaen, responded to this review
Google Translation

Estimado Cliente Le agradecemos sus comentarios, los cuales nos ayudan a mejorar.Con respecto al wifi en las habitaciones, indicarle que... More 

Marbella, Spain
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 3, 2014

This hotel has it charm on its own, an old castle on top of mountain viewing the city of Jaén. A visit to he castle is a must, service is very good and if you get a room facing north you will not regret your visit.

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Jorge C, Director de Recepción at Parador de Jaen, responded to this review
Google Translation

Estimados clientes, Desde el parador de Jaen le agradecemos la confianza depositada en nosotros asi como su comentario respecto a... More 

Leominster, United Kingdom
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 19, 2014

Third visit and still a stunning place and location. Re-arranged internally but not for the better unfortunately. Usual good service and excellent buffet breakfast. Room very good with splendid views over the peaks to the rear. Dinner was good/average. Would recommend for the experience of staying in a place that feels like a mediaeval castle - even if it is... More 

Was this review helpful? Yes 1
Jorge C, Director de Recepción at Parador de Jaen, responded to this review

Dear, We thank you for yours congratulations left during your stay in our Parador and we are pleased that your stay whit us was satisfactory. Thank you and best regards, More 

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