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Primus Grand Hotel

Pot v toplice 9, Ptuj 2251, Slovenia
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Primus Grand Hotel
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Ranked #3 of 3 Hotels in Ptuj
A recent review
4 of 5 stars Reviewed May 17, 2015
Ali3nz Naples, Italy
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115 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Naples, Italy
Level Contributor
86 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed May 17, 2015

I have been here as working in the nearby. Hotel Structure is very nice: renovated, surrounded of nature. It have a very nice pool open tll late where you can enjoy swimming pool, jacuzzi. Room is as well clean and confy with all what you need inside. Breakfast is quite aboundant with variety. Only think I did not like was... More 

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SavaHotelsResorts, Manager at Primus Grand Hotel, responded to this review

Dear Guest, We were pleased to read your positive opinion and compliments about your recent stay at our hotel. The classification of our accommodation facilities does not provide for admission to saunas being included in the price. However, as our guests have expressed a wish to have saunas included in the accommodation packages, we have prepared a series of wellness... More 

Ljubljana, Slovenia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 12, 2015

We had an excellent time in May. Hotel, food, sauna ... The hotel is nice decorated, all personal is friendly, the hotel pool is small but really quiet, I have to say we like it. Also I took the treatment for body reshaping Med Contour... If you ask me, this is one of best hotels for weekend relaxation in Slovenia.

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Level Contributor
2 reviews
5 of 5 stars Reviewed May 4, 2015

I spent a weekend in Ptuj, in Grand Hotel Primus, and it was too short to use all of its wellness and spa possibilities. Nice swimming pool, outdoor swimming pool with warm termal water, a lot of different massages, facials and body treatments It is also a great antiage programme, with Med Contour and Visage Contour radiofrekvency treatments. The rooms... More 

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Pitesti, Romania
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 30, 2015

We arrived in Ptuj quite late, the service at the front desk was surprisingly friendly and effective. The room was clean, with a nice view from the balcony. A highlight for the bathroom, the bathtub is provided also with thermal water. Some of the furniture would need repairs, not that tragic, in fact the whole building would need some renovation... More 

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SavaHotelsResorts, Manager at Primus Grand Hotel, responded to this review

Dear Guest, We were pleased to read your feedback and thank you for your constructive comments. We are also aware of the fact that some of our facilities do need a little bit of updating and will hopefully soon be able to include it in our renovation plans. The hotel facilities, however, are quite new and I believe you would... More 

Ptuj, Slovenia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 15, 2015

GOOD LOCATION Grand hotel Primus ahs very good location and a lot of parking space . I attended business meeting about Social enterprise, organised by Municipality of Ptuj, Bistra and Social democrats . Conference room was too small and not enough fresh air ... Managers of the hotel should think about more collorful and appealing collors of the fasade (Caribic... More 

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SavaHotelsResorts, Manager at Primus Grand Hotel, responded to this review

Dear Guest, Many thanks for recent visit and your review. Guest experience is really important for us. We want to make the time they spend here unforgettable and especially we like to make them feel "at home". The hotel had a famous architect whose goal was to create a sense of warmth, comfort, and home, including when it comes to... More 

Zagreb, Croatia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 23, 2015

I have visited this hotel several times. The staff of the hotel is really excellent, always very friendly. It's like a five star hotel. Excellent food and very nice wellness centre. I always enjoy my vacation in this hotel. I would like to recommend this hotel, and for sure I will return again. The hotel is excellent if you wish... More 

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Ljubljana
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 12, 2015

I only stayed overnight but I was really disappointed in reception staff. Actually the whole reception area is a bit odd. You actually need to seat down as the reception is basically as an office desk. The lady that checked me in was correct but cold and impersonal - totally inappropriate person to deal with guests on arrival, not to... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 12, 2014

we stayed there for two days during the week and we were content with the hotel service. it is located in attractive and peacful environmet out of the city and still so close, so you can walk there (the city of Ptuj is small and we didn't find anything iteresting). the staff was friendly, we got some discount cupon for... More 

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Maribor, Slovenia
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 15, 2014

We were searching for a nice place for our wedding. And this hotel was perfect. The wedding planner Mr. Humski is a real professional, everithing was as discused, the food was just great, the cake beautiful, the service excellent. The SPA is also nice (good massage) and the make-up artist was friendly and did a good job. The hotel offers... More 

Was this review helpful? Yes 1
SavaHotelsResorts, Manager at Primus Grand Hotel, responded to this review

Dear Guest, Please accept our warmest congratulations on your wedding. We are delighted that you chose the Grand Hotel Primus as the venue for this special milestone in your life, allowing us to share these beautiful moments with you. I was extremely pleased to read that you were satisfied with every single detail of the preparations and of the big... More 

Wels, Austria
Level Contributor
159 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed June 16, 2014

we stayed in the bungalows just aside the hotel bcs. it was overbooked. the bungalows where not in a very good shape - actually we were disappointed - it requires urgent renovation bathroom as well as bedroom. 2 min walk to the hotel had a very friendly and helpful reception at the hotel (check in for the bungalows too) i... More 

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SavaHotelsResorts, Manager at Primus Grand Hotel, responded to this review

Dear Madam, Thank you for your review on Tripadvisor. We were pleased to receive your positive opinion and compliments about your stay at our hotel. Your impressions and opinions help us form our tourist offer, as well as to improve and implement our services. All the employees of Terme Ptuj are committed to enhancing our guests’ well-being. We are also... More 

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