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Primus Grand Hotel

Pot v toplice 9, Ptuj 2251, Slovenia
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Primus Grand Hotel
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Ranked #3 of 3 Hotels in Ptuj
A recent review
3 of 5 stars reviewed 1 week ago
BUDDHA_DHARMA_11 Ptuj, Slovenia
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108 reviews from our community

Traveler rating
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    58
    21
    8
    4
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24
45
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16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ptuj, Slovenia
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

GOOD LOCATION Grand hotel Primus ahs very good location and a lot of parking space . I attended business meeting about Social enterprise, organised by Municipality of Ptuj, Bistra and Social democrats . Conference room was too small and not enough fresh air ... Managers of the hotel should think about more collorful and appealing collors of the fasade (Caribic... More 

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Zagreb, Croatia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have visited this hotel several times. The staff of the hotel is really excellent, always very friendly. It's like a five star hotel. Excellent food and very nice wellness centre. I always enjoy my vacation in this hotel. I would like to recommend this hotel, and for sure I will return again. The hotel is excellent if you wish... More 

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Ljubljana
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 12, 2015

I only stayed overnight but I was really disappointed in reception staff. Actually the whole reception area is a bit odd. You actually need to seat down as the reception is basically as an office desk. The lady that checked me in was correct but cold and impersonal - totally inappropriate person to deal with guests on arrival, not to... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 12, 2014

we stayed there for two days during the week and we were content with the hotel service. it is located in attractive and peacful environmet out of the city and still so close, so you can walk there (the city of Ptuj is small and we didn't find anything iteresting). the staff was friendly, we got some discount cupon for... More 

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Maribor, Slovenia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 15, 2014

We were searching for a nice place for our wedding. And this hotel was perfect. The wedding planner Mr. Humski is a real professional, everithing was as discused, the food was just great, the cake beautiful, the service excellent. The SPA is also nice (good massage) and the make-up artist was friendly and did a good job. The hotel offers... More 

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SavaHotelsResorts, Manager at Primus Grand Hotel, responded to this review

Dear Guest, Please accept our warmest congratulations on your wedding. We are delighted that you chose the Grand Hotel Primus as the venue for this special milestone in your life, allowing us to share these beautiful moments with you. I was extremely pleased to read that you were satisfied with every single detail of the preparations and of the big... More 

Wels, Austria
Top Contributor
149 reviews 149 reviews
64 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed June 16, 2014

we stayed in the bungalows just aside the hotel bcs. it was overbooked. the bungalows where not in a very good shape - actually we were disappointed - it requires urgent renovation bathroom as well as bedroom. 2 min walk to the hotel had a very friendly and helpful reception at the hotel (check in for the bungalows too) i... More 

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SavaHotelsResorts, Manager at Primus Grand Hotel, responded to this review

Dear Madam, Thank you for your review on Tripadvisor. We were pleased to receive your positive opinion and compliments about your stay at our hotel. Your impressions and opinions help us form our tourist offer, as well as to improve and implement our services. All the employees of Terme Ptuj are committed to enhancing our guests’ well-being. We are also... More 

Ljubljana, Slovenia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 6, 2014

Very good pecefull hotel with big rooms with balcons. The food is very good, includes various meals, There is a big swiming pool with warm wather. Price includes 2x dailly visit of the Ptujske terme, but we prefered to swim in the pool.

Was this review helpful? Yes 2
Zagreb
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 3, 2014

My wife and myself came for a little rest and runaway from everydays work at weekend. In the beginning hotel was not so easy to find, but from check-in on, experience was great. Probably it is always better when on trip to enjoy, then when on business, but surely a staff is very helpful and polite, hotel very clean, and... More 

Was this review helpful? Yes 1
SavaHotelsResorts, General Manager at Primus Grand Hotel, responded to this review

Dear Sir or Madam, We were pleased to receive your positive opinion and compliments about your stay at our hotel. Your impressions and opinions help us form our tourist offer, as well as to improve and implement our services. All the employees of Terme Ptuj are committed to enhancing our guests’ well-being. Special attention is devoted to the continuous increase... More 

Bielefeld, Germany
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 1, 2014

Should visit this location in summer time, not during icy winter period covered with snow. Inside is quite a warm athmosphere, reception area is wide, however, service was personal. Buffet in the restaurant was of good quality for hungry travellers in the snow. Good to have sauna and spa for relax.

Was this review helpful? Yes 2
Berlin, Germany
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 15, 2014

I think that the sauna should be included in the Hotel price. We paid extra for the sauna. Helpful staff, excellent, clean pool area and nice spa services. Internet works well. Food is reasonable. Like I said the only problem was the air conditioning and the sauna to pay!

Was this review helpful? Yes 1
SavaHotelsResorts, General Manager at Primus Grand Hotel, responded to this review

Dear Sir or Madam, Thank you for your visit and your review on Tripadvisor. We are very grateful for the many positive comments; they help steer us in the right direction when it comes to providing services to suit and please our guests. We do have some issues with the air conditioning units in the hotel. Since they are centrally... More 

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