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All 12 Chaves hotels

Hotel Casino Chaves

4.0 of 5 Hotel   |   Lugar do Extremo - Valdanta, Chaves 5400-581, Portugal
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Ranked #1 of 12 hotels in Chaves
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed December 15, 2013
Pedro P Setubal, Portugal
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71 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Setubal, Portugal
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 15, 2013

The hotel is very good but there are some very basic details are not at the level expected for a hotel in a casino. SPA and Health Area is excellent and helps you relaxing specially if it's cold outside. Staff is ok. I would expect a very simple and basic, "good evening" or "good night" from the person at the... More

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Senior Contributor
43 reviews 43 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed August 20, 2013

We tried to make a reservation on this hotel using a special packaged announced in their website: stay 1 to 3 nights and have a free dinner. The package had no restrictions whatsoever announced. After enquiring the reservations department and the director, we were informed that the special package was not available for those dates, even though they had free... More

Was this review helpful? Yes 4
Porto, Portugal
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 7, 2013

Staied there for one night in March 2013. - The room was big (king size) and modern, with a very confortable bed and access to a balcony. The room that I staied was near the elevator, I thought that in the morning I was going to wake up with noises of people getting the elevator, but it was really peaceful!... More

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Porto, Portugal
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 6, 2013

We stayed in the presidential suite.. wonderful huge and comfortable, Staff very friendly, Food excellent. Clean and the welcoming gifts on the bed were wonderful. The ambiance was wonderful, and we dined while watching a concert of Norah Jones... A very pleasant stay indeed.

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Top Contributor
78 reviews 78 reviews
42 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 11, 2013

The rooms are spacious and very nice. The TV has a few channels and protection of the bath should be improved because it leaves out a lot of water during baths. The breakfast is good, but for a 4 * hotel could be better. For example there isn´t a coffee machine and could have more variety of things. The pool... More

Was this review helpful? Yes 2
Top Contributor
89 reviews 89 reviews
20 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed August 20, 2012

Fantastic hotel with great design both indoors and outdoors. Fantastic decor throughout the hotel. Great pools, (the outdoor pool is in an amazing cenario) and a casino if you like to gamble (not my case). Very good bedroom and breakfast with pool view. I asked for an extra bed for my 9 year old daughter and was not charged. Excellent... More

Was this review helpful? Yes 1
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 23, 2012

We were 7 staying for a short family break. The hotel is excellent: very good facilities, including an excellent indoor swimming-pool. All rooms are new, spacious and clean. The staff is helpful and the breakfast is also very good. We have not used the restaurant, because Chaves has very good regional (and less expensive) alternatives. I totally recommend for a... More

Was this review helpful? Yes 1
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 22, 2011

I like the hotel....the bedrooms are big, light and airy and all have balconies. I have stayed at the hotel several times on business between 2008-2010 and the main problem is getting a simple evening meal. Other than using room service (which I tended to do), for most of the year the only option seems to be to eat in... More

Was this review helpful? Yes 1
Copenhagen, Denmark
Top Contributor
121 reviews 121 reviews
41 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed July 25, 2011 via mobile

Quiet hotel. The casino is separate, so no need to worry about that. Nice breakfast and good facilities.

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Top Contributor
60 reviews 60 reviews
18 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed May 30, 2010

This hotel is a considerable way out of Chaves itself and is expensive. When we stayed the hotel restaurant was closed and the staff seemed surprised that we might be more interested in food rather than a floor show. The room service was poor with the omelettes we had asked for being cold on the point of delivery. The atmosphere... More

Was this review helpful? Yes 3

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Additional Information about Hotel Casino Chaves

Address: Lugar do Extremo - Valdanta, Chaves 5400-581, Portugal
Location: Portugal > Northern Portugal > Vila Real District > Chaves
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 hotels in Chaves
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Casino Chaves 4*
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