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All 21 Fayetteville hotels

Magnuson Grand Hotel of Fayetteville

2.5 of 5 Hotel   |   1255 S. Shiloh Dr., Fayetteville, AR 72701-7800 (Formerly Clarion)
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Magnuson Grand Hotel of Fayetteville
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Ranked #18 of 21 hotels in Fayetteville
A recent review
5 of 5 stars Reviewed June 4, 2014
Holly G West Fork, Arkansas
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65 people have reviewed this hotel

Traveler rating
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    10
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    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Russellville, Arkansas
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 24, 2014

This is a disaster. Air conditioner issues that have been going on for over a year, dirty, rude management, pool issues both nights. I have never in my life been treated so rudely. It's amazing how people do not have customer service skills in this kind of business.

Was this review helpful? Yes 2
Fayetteville, Arkansas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 23, 2014

This is the Guesthouse Inn & Suites now and it was a terrible experience for my parents who came to visit. The only positive about this hotel is easy access to the interstate but there are many other choices so I would recommend passing this one by. Booked a room for two nights and arrived to find out the computer... More

Was this review helpful? Yes 2
West Fork, Arkansas
1 review
5 of 5 stars Reviewed June 4, 2014

I had stayed recently and found that the hotel is under renovations, with all that the quality was exceptional and staff amazing...they really go above and beyond to make you feel welcome and comfortable. I would recommend if you stay there try talking and letting someone know so they can address issues to the ones who commented badly. They cannot... More

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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 20, 2014

I wouldn't stay at Guesthouse if it was the last place open. The first night we were short one wash cloth, no big deal, but then when we got back to the room at midnight and very thirsty we discovered that there were no cups in the room. Oddly there was a coffee maker with packs of coffee but no... More

Was this review helpful? Yes 2
Guest_House_Inn_2014, Guest Relations Manager at Magnuson Grand Hotel of Fayetteville, responded to this review

Hello Daisyartpggy, My name is Forest Evans, I am a representative of Magnuson Grand Hotel. I sincerely apologize for your grievances during your stay. I would love to make it up to you in any way possible. You can reach me anytime via phone at (479) 313-2323 or email at forestevans@hotmail.com. I look forward to hearing from you. More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 7, 2014 via mobile

Beds were not changed just remade, bathroom not cleaned, trash not removed from room, used towels removed and only one set left. Entire room shabby, grounds ill kept and personnel inadequate. Never will stay again!!

Was this review helpful? Yes 1
Guest_House_Inn_2014, Guest Relations Manager at Magnuson Grand Hotel of Fayetteville, responded to this review

Hello GordanDianne, My name is Forest Evans and I am a representative of Magnuson Grand Hotel. I want to offer my sincerest apologies for any inconveniences you had during your stay with us. We are a very customer focused business and I would love to make up for your bad experience in any way possible. Please contact me via cell... More

Arkansas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 21, 2013

The hotel was understaffed, front desk employee upon check-in was dressed in a flannel shirt untucked, I wasn't sure if he was an employee or not. Rooms were not very clean, hair on the floor, countertop and in the tub. The air vent in the bathroom was covered in lint/dirt. The white bedspread had a large yellow stain. On our... More

Was this review helpful? Yes 1
Fort Worth, Texas
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 6, 2013

The hotel check in was fast and easy. They had a guest social the Friday we arrived. We stopped in and though it was very nice...beers, wines, cheese, crackers....lots of fun. We were in from out of town for a football game in AR. The hotel is dated. I don't think it's been updated since the 70's. That being said,... More

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Branson, Missouri
2 reviews
5 of 5 stars Reviewed September 23, 2013

I wasn't sure what to expect after reading the reviews but it was very nice. Room was super clean, very helpful staff and great pool area. I will be returning for future stays when I'm in the area. Didn't try the breakfast ourselves because we got up too late but our friends said it was really good.

Was this review helpful? Yes
Garfield, Arkansas, United States
1 review
4 of 5 stars Reviewed September 4, 2013

This motel, has had it's problems and had been let run down before the new owners took it over. From what I can see they are making improvements all the time. I have stayed at this motel several times when I go to an event in F'ville. I first went there in 2006 and it was ok... Latter I was... More

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Eufaula, Oklahoma, United States
1 review
5 of 5 stars Reviewed September 4, 2013

Tom and I found this to be a great hotel, very clean and the employees went above and beyond their duties to help us out. They were great. We are looking forward to our next stay at this establishment. We were there in Jun3 2013, Health problems has prevented our traveling since then, but thing will get back to normal... More

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Additional Information about Magnuson Grand Hotel of Fayetteville

Address: 1255 S. Shiloh Dr., Fayetteville, AR 72701-7800 (Formerly Clarion)
Location: United States > Arkansas > Fayetteville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Magnuson Grand Hotel of Fayetteville 2.5*
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Also Known As:
Clarion Hotel Fayetteville
Clarion Fayetteville
Fayetteville Clarion

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Magnuson Grand of Fayetteville invites you to enjoy four-star service at three-star rates. A hotel where our service allows guests to work, relax and enjoy the conveniences and added values of Fayetteville's elite, full-service hotel. Our style and service set us apart. We are conveniently located just off of I-540 at exit 62 approximately one mile from the University of Arkansas. ... more   less 
Number of rooms
197

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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