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The Chancellor Hotel

Certificate of Excellence
70 North East Avenue, Fayetteville, AR 72701 (Formerly Cosmopolitan Hotel)
Hotel amenities
The Chancellor Hotel
Best prices for: 1 room 1 guest
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Ranked #5 of 23 Hotels in Fayetteville
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 25, 2014
Melissa_-W_78 Fayetteville, Arkansas
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198 reviews from our community

Traveler rating
    107
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    19
    13
    2
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49
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4
58
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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There are newer reviews for The Chancellor Hotel
See the most recent reviews
Fayetteville, Arkansas
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 25, 2014

We stayed here in June 2013 the night of our wedding. The room we stayed in was large and comfortable. Our photographer also took pictures of my bridesmaids and I getting ready in the room. With the room's modern and simple decor, the pictures turned out beautiful. This hotel was the perfect place to stay at for a wedding in... More 

Was this review helpful? Yes
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank you Melissa for the review and sharing your experience here at the hotel. I am so very happy you enjoyed the room you were in and was able to have photos taken and memories made.Weddings are such a special time, we love to hear when everything comes together!! We hope you will get the chance to visit us here... More 

Becker, Minnesota, United States
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 24, 2014

This hotel was remodeled in the last 2 years and is a great place to stay. The rooms are large and comfortable and beds are comfy. It's about 2 blocks from Dickson Street which is in the heart of the University of Arkansas campus, great college pubs and an excellent variety of food...Italian, steak joints, burger joints, etc. The food... More 

Was this review helpful? Yes 1
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank you for your review of the Chancellor Hotel and taking time to write about the area as well. We look forward to all of our guest comments and input as they not only help us improve and compliment our staff but also gives future guests tips and information.Thank you for your tip as in room location, we love to... More 

Midwest
Top Contributor
171 reviews 171 reviews
28 hotel reviews
295 helpful votes 295 helpful votes
4 of 5 stars Reviewed March 24, 2014

I had the opportunity to spend some time with some friends in Fayetteville, and decided to stay at The Chancellor Hotel just off of Dickson Street. From the exterior of the hotel, it doesn't appear to be very special. However, upon entering the hotel, I was surprised by the modern vibe of the interior, stretching from the lobby, lobby bar,... More 

Was this review helpful? Yes 2
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

It is wonderful to know you enjoyed the hotel! Thank you for reviewing us on trip advisor so we are able to hear your experience and also your view of the Chancellor Hotel. We like to think we are one of a kind here in Fayetteville From our Guest service to the amenities our guest love. We would love for... More 

Little Rock, Arkansas
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 20, 2014

Beautiful place. Second time to stay here for work. My coworkers and I stayed there for a Monday night into Tuesday. We didn't get to be there long but I enjoy the workout room and think happy hour has some potential if I can get there next time.

Was this review helpful? Yes
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

We are very happy you had the chance to stay with us again! Thank you for taking your time to write a review about your stay. I am glad you had the chance to enjoy the workout room and most defiantly check out happy hour the next time you are able to stay with us. We look forward to seeing... More 

Tulsa, Oklahoma
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2014

I stayed here one night while traveling on business. It was recommended to me by someone who lives in the area. The room was spacious and clean. The bar area downstairs was comfortable and It was a good environment for visiting with a client. I drove into town and was able to park my car for free in a covered... More 

Was this review helpful? Yes 1
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank You Meg for the great review and taking the time to post here on trip advisor. I am glad we were able to provide a comfortable environment for you and your client along with spacious and clean rooms. We are very proud and satisfied when we know our guests enjoyed their time with us. We hope to see you... More 

Branch, Arkansas
Contributor
20 reviews 20 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 16, 2014 via mobile

We choose to stay here base on it's proximity to Dickson. We were very pleased with the hotel. It is very nice and extremely clean. We were on the top floor on the end, and I believe that this may have been the reason that we did not encounter the noise issues that other reviewers have discussed. We only heard... More 

Was this review helpful? Yes
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank you for your review here on trip advisor! We love when our guest can share the experience they had staying with us. I am sorry to hear about your husbands experience with the bed frame and do hope his leg is better. I am pleased you found the room great and extremely clean. We take pride in our service... More 

Memphis, Tennessee
Contributor
14 reviews 14 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 16, 2014

It is in a Nice location and has good and clean rooms. Helpful staff. Room service could be better. Took them 30 mins to get soap which was missing!!! Nice places to eat nearby and most things are in walking distance. .

Was this review helpful? Yes
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank you for taking the time to review us on trip advisor, we very much appreciate your feedback of your stay. I am very pleased to know you found our staff helpful, we strive to provide a wonderful experience for our guests. I do apologize for the time it took for your soap to arrive to your room and appreciate... More 

Little Rock, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 9, 2014

I stayed in The Chancellor while visiting Fayetteville for the weekend. This is my third time to stay here. I guess I was just lucky with room location/neighbors on previous visits but not so much on this one. The rooms are very lovely and the beds are comfortable. The location is perfect. However, I could hear EVERY word of EVERY... More 

Was this review helpful? Yes
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank you for choosing us again for your 3rd stay here in Fayetteville! We always love when we have our return guests staying with us! I want you to know I have let the housekeeping department know of your experience. Thank you for bringing this to my attention. Your tip of a room away from elevator for future guests is... More 

Fayetteville, Arkansas
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 7, 2014 via mobile

No hot water, no soap in shower, no glass drinking glasses in room,rough wooden benches under beds and restaurant service very poor. Just not what you would expect. Have stayed here in the past and had a good experience but would not stay here again.

Was this review helpful? Yes
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Good Evening, thank you for taking the time to review your stay. I do apologize your stay this last time with us was not a good experience as before. I have forwarded your review to the restaurant manager along to our Executive Housekeeper. We depend on our guests review to help us better improve, again thank you for letting us... More 

North Kansas City, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 3, 2014 via mobile

Got snowed/iced in and couldn't get back to Kansas City and needed a hotel. So glad we chose this hotel. It was amazing and by far one of my favorite hotels I've ever stayed in! Love the rooms and decor. The beds and pillows were to die for! Loved the view! Everyone was very friendly and helpful. Perfect place to... More 

Was this review helpful? Yes
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

We are very pleased you enjoyed your stay with us! While the weather did change many of our guests plans we are happy we could make your extended stay with us a great one! We hope you will make us your home away from home again in the future. Hopefully without a snow storm, although it was very nice getting... More 

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