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All 23 Fayetteville hotels

The Chancellor Hotel

3.5 of 5 Hotel   |   70 North East Avenue, Fayetteville, AR 72701 (Formerly Cosmopolitan Hotel)
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The Chancellor Hotel
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Ranked #5 of 23 Hotels in Fayetteville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Howard L Minneapolis, Minnesota
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138 reviews from our community

Traveler rating
    75
    38
    13
    11
    1
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36
29
3
38
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Minneapolis, Minnesota
Top Contributor
56 reviews 56 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I'd like to give this hotel an outstanding (or even good) review. The staff here is (mostly) very nice and professional, the location is ideal, my suite was quite large and my view was as good as it could be. Now for the bad stuff: The mattress was way too soft and made sleeping almost unbearable; the foam rubber pillows... More 

Was this review helpful? Yes
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank you for your review of your stay. We love feedback so we may learn from our guests. I am glad you enjoyed the location and view from your room. Fayetteville has some wonderful views. We hope you will be able to stay with us again when in this area. If we do have the pleasure next time around please... More 

Senior Contributor
29 reviews 29 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel staff were unfailingly friendly but not too casual; they were professionals and behaved that way. NICE! The room (and the rest of the hotel) was decorated in a modern style but wasn't too far out. The bed was super comfortable, the pillows less so. We had the same experience that another reviewer had, which was one of the... More 

Was this review helpful? Yes
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank you so much for sharing your stay with us. We take great pride in our guest service and the great experience our guests have while they are staying with us. I will forward on your compliments to our housekeeping staff as they love to hear when a guest recognizes how hard they work to make the rooms look pristine.... More 

Houston, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Chancellor has been remodeled and they did a wonderful job. We were there to visit friends and wanted to stay near the square. You could walk to so many nice restaurants, and the farmers market on the weekend was fun!! Room was spacious, very clean and great sleeping! Would recommend for any sort of traveler.

Was this review helpful? Yes
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank you for posting a review! I am glad you had the chance to check out the farmers market a real local favorite around here. It is wonderful to hear you enjoyed many more details of the hotel and we hope to see again soon! Again thank you for your review. More 

Tulsa, Oklahoma
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I love this hotel from the location to the decor and especially " my Charlie" , It is like a second home while my son is in school at the UofA and of course BBB!! Great restaurants and shopping close by, short walk to Dickson

Was this review helpful? Yes
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank you for your review! We love to hear our guests enjoy not only the hotel but all the downtown area has to offer. We look forward to seeing you on your next visit to Fayetteville Ar! More 

Laramie, Wyoming
Top Contributor
73 reviews 73 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 2, 2014

Though this place is expensive generally, we got a great deal on a conference rate. The entire hotel was very nice. My double room was very big and quiet. The beds were some of the comfiest I've ever been in. The pillows were nice. Generally I need two but I only needed one. The whole place has a European feel... More 

Was this review helpful? Yes
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank you for the great review. We love to hear our guests have had a wonderful stay and enjoyed the hotel and our staff! The shuttle is a recent addition for our guests so I am glad you had the chance to use this new service. I will extend your compliment of the staff on to them. They love to... More 

1 review
2 of 5 stars Reviewed October 23, 2014

We stayed here for a business conference and you can tell that it's a newer hotel but obviously whomever designed the lighting for the bathroom expect women to basically put their makeup on in a half-lit space. I also agree with a previous reviewer about the beds being too soft. However, if it has too be too hard or soft,... More 

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New Rochelle, New York
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 21, 2014

I was traveling for a wedding and we stayed at the Chancellor Hotel. I was surprised how nice the room looked but was disappointed with a few lacking features as a traveler that travels a lot it did not have a in room safe, not enough draw space. Benefits it is in the heart of Fayetteville in the college town... More 

Was this review helpful? Yes
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank you for your review here on trip advisor. I am glad you had the chance to experience downtown Fayetteville as it has many great entertainment and local shops. Next time your in this area we would love to have you stay with us again. Our rooms do not have the in room safe but if in the future you... More 

Sioux City, Iowa
1 review
5 of 5 stars Reviewed October 17, 2014

Stayed four nights in September, Great room, Staff was superb , food was very good. Was a really nice stay. In town for a wedding, Hotel was centrally located. Would definitely recommend this Hotel to everyone !!!!!

Was this review helpful? Yes
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank you for your review of your stay! I will pass along the compliments on our staff as they love to hear another guest pleased with all aspects of their stay. We would love to have you come stay with us again so please let us know if there is anything we can do to make your next stay another... More 

Athens, GA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 30, 2014

Normally I love the Chancellor. I've stayed here about 8 times in the past. But this time, I don't even know what's going on...the first morning of a 3 night stay, I go to take a shower and the water pressure is nonexistent. It was difficult to even get my hair wet. I am running late for my business meeting,... More 

Was this review helpful? Yes
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank you for taking the time to write a review. I would like to apologize that your last stay was not a great one or comparable to your other stays with us. I do thank you for your feedback as we love to know if there is an area that needs to be addressed or improved upon. We love having... More 

Schertz, Texas
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 17, 2014

Attending a conference here and the stay was awesome. The former Hilton-Radisson-Cosmopolitan Hotel got a much-needed $7M facelift several years ago and a new moniker. Boy did they get it right. A boutique-style hotel, it is well-located in the heart of downtown with close proximity to the action on Dickson and College streets. The front desk staff is helpful and... More 

Was this review helpful? Yes 1
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank you so much for the details and helpful hints in your review! We are very proud we just hit our two year anniversary this September 14th and look to have many more thanks to our wonderful guests such as yourself! I will extend your compliments on the staff as they love to hear our guest reviews. We look forward... More 

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Additional Information about The Chancellor Hotel

Address: 70 North East Avenue, Fayetteville, AR 72701 (Formerly Cosmopolitan Hotel)
Location: United States > Arkansas > Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Chancellor Hotel 3.5*
Number of rooms: 207
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Also Known As:
Cosmopolitan Hotel Fayetteville
Hotel Style:
#1 Romantic Hotel in Fayetteville
#5 Business Hotel in Fayetteville
#6 Family Hotel in Fayetteville

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