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The Chancellor Hotel

Certificate of Excellence
70 North East Avenue, Fayetteville, AR 72701 (Formerly Cosmopolitan Hotel)
Hotel amenities
The Chancellor Hotel
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Ranked #5 of 23 Hotels in Fayetteville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Michael S Littel Rock, United States
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170 reviews from our community

Traveler rating
    93
    46
    16
    13
    2
See reviews for
46
34
3
49
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Littel Rock, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The best location for your trip to Fayetteville. Situated in the heart of the town square and Dickson St. Staff is professional, kind and seek to provide comfort. The experience at the front desk and the bar is extensive. views from all guest rooms are perfect for perspective of Fayetteville and the University of Arkansas.

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Fort Smith, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

We stay at the Chancellor Hotel about once a month during the spring and summer months! It is conveniently located to the Farmer's Market, local restaurants, the bike trails and night life. We have shared our love for the hotel with many others and have sent them your way, as well! We WILL be back soon!

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memphis
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hotel is very accomodating. Expo is at this hotel and packet pick up. Extra early breakfast day of race. Free to-go coffee in lobby. Inroom coffee also. Checkout is extended for marathoners. Close to start and finish lines. Free parking.

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Fayetteville, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

The stay once we arrived was great. The rooms were excellent. The food and beverage staff was great to work with and took care of all of our needs. The food service was good. My only complaint is the staff being noisy while meetings are going on. They must not realize the door is next to the meeting room. The... More 

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Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank you for your review. Your feedback is essential in our effort to improve our service standards. I thank you for the compliments on your stay and the service you received. I will certainly share your feedback on the sales team. My apologies if there has been any inconvenience to you. We do have surveys we send out to our... More 

Copperas Cove, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

My family came up for a tour of the University and The Chancellor was by far the best hotel because of the look, feel, location, and the friendliness of the staff. The rooms were immaculate and looked very classy. Top notch service! The #1 pro was the location to the university.

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Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank you for your review. Yes the location is perfect for visiting the University or experiencing downtown Fayetteville. I am very pleased to know you enjoyed your stay with us. I do hope we have the honor you you staying with us again soon. More 

Wyncote, PA, United States
1 review
5 of 5 stars Reviewed 1 week ago

I would unhesitatingly recommend The Chancellor to anyone considering a stay in Fayetteville. This upscale facility boasts large, clean rooms, unfailingly pleasant and helpful staff and convenience. It's perfect for business visitors.

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Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank you for your review and choosing the Chancellor hotel. I will share your comments with our staff as they love to hear guest reviews come in. I hope we will see you soon on your next stay in Fayetteville. Have a wonderful day! More 

Celina, United States
1 review
5 of 5 stars Reviewed 1 week ago

The mattresses are the best! We were exhausted after touring the U of A campus all day, so coming back to a friendly staffed hotel and comfortable beds was awesome!! The restaurant was always accommodating (we were always in a hurry) and the food was great!

Review collected in partnership with this hotel

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Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank you for choosing to stay with us while touring the University. I will share your mention on the food to our chef. I hope you will have the chance to stay with us again. If so stop by the front desk and pick up our detailed campus map and other great information about Fayetteville. The front desk is always... More 

Fayetteville, United States
1 review
5 of 5 stars Reviewed 1 week ago

My company had an event at this hotel so my wife and I decided to book a room for the night. The room was incredible (and so was the view on the 15th floor). Front desk staff was exceptionally helpful and courteous.

Review collected in partnership with this hotel

Was this review helpful? Yes
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank you for choosing the Chancellor for your stay. I will share your wonderful compliments with our staff. Great tip on mentioning the views from the higher floors. Higher floors can be requested and we do our best to accommodate our guest requests if possible. I hope we will have the honor of you and your wife staying with us... More 

Wichita, KS
Top Contributor
99 reviews 99 reviews
41 hotel reviews
148 helpful votes 148 helpful votes
3 of 5 stars Reviewed 1 week ago

A one night stay here. Front desk staff was competent, Room was clean and in very good condition. Pass on the restaurant. I did lunch here and breakfast. Both were substandard and the service was poor. Evidently everyone else knew because there were almost no customers there. McDonalds has a better breakfast. The hotel was chosen for me by someone... More 

Was this review helpful? Yes
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank you for your review and feedback I apologize about your restaurant experience.I will certainly share this with the restaurant manager as this is not a typical guest experience.I hope we will have the honor of you staying with us again. Please feel free to contact me directly and it will be my pleasure to make your next stay a... More 

Joplin, Missouri
1 review
1 of 5 stars Reviewed 2 weeks ago

I was treated with complete disrespect. I had made a reservation for the Alumni Suite, but it was then cancelled without my knowledge after I was told the reservation would be honored. Then when I confronted the two individuals that were involved with the reservation about how they had said they would honor the reservation, they told me they had... More 

Was this review helpful? Yes
Kendra_Chancellor, Front Office Manager at The Chancellor Hotel, responded to this review

Thank you for your review. Your feedback is essential in our effort to improve our service standards. I apologize for the issues you experienced with your room reservation. I did in detail look into what happen with your reservation. After reviewing all the system logs and phone calls. It appears that when you made the reservation about 20 min later... More 

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