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Shearwater Hotel

Certificate of Excellence
Marina Point, Ballinasloe, Ireland
Hotel amenities
Shearwater Hotel
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Ranked #3 of 4 Hotels in Ballinasloe
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
09guby55 kildare
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463 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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  • All months
    (463)
  • Mar-May only
    (146)
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    (110)
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kildare
Contributor
13 reviews 13 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for a Saturday night with a friend. Rooms are lovely, good standard & nicely decorated. Had a bite to eat off the set menu in the bar, was good value food. Used gym, nice set up serviced it purpose. Only small gripe music was advertised for the bar that evening & it didn't appear.

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Galway, Ireland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Went here for a meal on Saturday night. They have a new menu and the food is fantastic. all the taste and flavour in the food is top class. I recommend the duck spring rolls for starters, the corn fed chicken for main and you get a big desert portion, the presentation is very creative. My boyfriend got fish on... More 

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Really enjoyed a prolonged stay at the Shearwater.Really nice hotel,good food and facilities and great staff.Lisa was a fantastic help in the morning at breakfast.Siobhan and Melissa at dinner time,John and Paul at the bar and the ladies at the front desk were always helpful and friendly.Chef Gary deserves a big mention too.Would highly recommend and I'll definitely go back.

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ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Dave M, Great to see so many of the team mentioned in your great feedback, all of which will be passed onto the team. All of the team place huge emphasis on a genuine level of guest care and love to see return guests coming back to us. Gary and the kitchen team will be delighted also with the... More 

Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed in the shearwater for two periods for four days each. I wish all my hotel experiences were so good. From the attention of the staff each morning, thanks Lisa, to Des personally greeting you in the evenings, I really felt looked after. Well done guys and thank you. Hope to see you all again in August.

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ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Sinead M, Thank you for choosing to stay with us at the Shearwater hotel and also for sharing your very positive feedback. Both Des and Lisa will be delighted to receive the special mentions, as they both take great pride in their work, delivering great guest care with professionalism and personality. Looking forward to welcoming you back with us... More 

County Louth, Ireland
1 review
2 of 5 stars Reviewed 2 weeks ago

We are celebrating our special anniversary but we're very disappointed with hotel room.house keeping leaves a lot to be desired.large cobwebs on the ceiling: horrible stains on the carpet.I won't go barefoot on those carpets.horrible smell on corridors.we won't be staying again.wish we had stayed somewhere special on our anniversary.

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ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Kathleen m Thank you for your feedback and it is very concerning that your guest bedroom was far from our usual high standards, resulting in your anniversary occasion being let down. I have met with all relevant personnel and I can assure you that collectively we are taking all corrective action. I will be trying to make contact with... More 

Dublin, Ireland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I had an extended stay in the hotel for a period of months and I have to say the staff are second to none. From Lisa in the mornings, to Siobhan, john, Paul and Melissa in the evenings each one done their upmost to look after you. I would recommend the hotel to anyone visiting ballinasloe great facilities and even... More 

Was this review helpful? Yes 2
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Aidanamurphy, Great to learn of your positive experience with us and that again it was the team who had the greatest impact on this. I will ensure all of your feedback is passed onto the team and we look forward to seeing you in the Shearwater hotel sometime soon. Best regards, Garrett McGuinness More 

Ballinasloe, Ireland
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Hi, had a family meal here recently. Food was gorgeous, but the night was made by the friendly staff especially the young man delivering food to our table-Stephen. Friendly and chatty and made us feel welcome checking food was ok before he left the table.

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ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear QueenBee1505, Thank you for your positive feedback and special mention of Stephen who will be delighted with the special recognition. We are very fortunate to have a team who are all committed to providing a genuine warm and professional level of guest care to all of our guests. Hope to welcome you back with us in the near future.... More 

Luton
Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I checked in on the 3rd of June and checked out on the 8th of june 2015, we used the swimming pool, sauna and jaccuz. We even booked breakfast to be brought to our room, we cannot fault our stay at the Shearwater. The staff are fantastic, friendly and always smiling, an actual friendly, not forced, smile... More 

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ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Stephnelson, Many thanks for your very positive feedback and great to learn that you got to enjoy all of the Shearwater hotel facilities. Your super feedback will act as a great source of motivation for all of the team, as each of us are delighted with all positive feedback received. I note the issue with your air conditioning and... More 

Senior Contributor
21 reviews 21 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Modern, comfortable, spacious reception, bar, dining room for carvery, large function rooms, dance bands venue on Sunday nights. Spacious underground parking. Sunday lunch carvery had a good selection on the menu, salad bar, soup, 6 main courses, selection of deserts. I had beef €12 approx. service on the carvery counter was excellent, very friendly, gracious gentleman. Very helpful girl helped... More 

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ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear MPBG2011, Many thanks for the great feedback regarding your Sunday lunch with us. All of the team will be delighted with the feedback, no more than Liam for the special and well deserved recognition received. Looking forward to welcoming you back. Kind regards, Garrett McGuinness More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Just home from a fantastic stay at the sherwater ballinasloe. Booked at the last minute. Got a great deal. Great value for money. The leisure centre was lovely. Food was fantastic. Great choice for adults and children. Very friendly helpful staff. Accomodation excellent and hotel was spotless. Could not fault this hotel. Thanks for a great weekend. I would definitely... More 

Was this review helpful? Yes
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Kay M, As always, great to receive such positive feedback, which provides a great source of both recognition and motivation for all of the team's hard work. Strong focus is placed on guest experience through guest care, food offering and overall property cleanliness; so great to learn that we consistently delivered on all fronts. Hope to see you back... More 

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