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Shearwater Hotel

Certificate of Excellence
Marina Point, Ballinasloe, Ireland
Hotel amenities
Shearwater Hotel
Best prices for: 1 room 1 guest
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Ranked #3 of 4 Hotels in Ballinasloe
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Noor T
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450 reviews from our community

Traveler rating
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    66
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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1 review
5 of 5 stars Reviewed 1 week ago

This has definitely got to be the best hotel in town as I've tried all of them. I run a local indian restaurant and was closed for around 3 weeks for a complete Renovation. I stayed in hotels for the 3 weeks period. I've stayed in gullanes which was nice and hardens which was terrible and the shearwater which was... More 

Was this review helpful? Yes
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Noor T, Thank you for your feedback and for choosing to stay with us at the Shearwater hotel. The hotel boasts fantastic facilities, some of which you got to enjoy. Should you be staying with us in the future, be sure to treat yourself to one of the treatments on offer in our Heather and Earth Spa, where Catriona... More 

Dun Laoghaire, Ireland
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed recently for a friends engagement party in the town. The hotel is located within walking distance however a taxi from the train station is a must. The hotel was extremely busy with communions, conformations etc. which makes it difficult to give a fair review as there was kids running riot at no fault of the hotel. The room had... More 

Was this review helpful? Yes
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear dkav, Always great to learn that the team extended their warm and genuine level of guest care, and Connie will be especially delighted to receive individual recognition. Our guest care standards are consistently addressed and reviewed in all departments, from our chef team to our front desk team and no less our housekeeping team: who take real pleasure in... More 

Worcester, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We were very impressed with this hotel. The room was large, well equipped and spotlessly clean. Although the breakfast was a buffet, the food was lovely and there was a good variety. We ate in the restaurant one evening and were again very impressed with the food. The pool area is large, clean and well worth a visit having a... More 

Was this review helpful? Yes 1
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Douglas186464 Thank you for taking the time to forward your feedback and I note your points in relation to our children guests. Families, like all guests, are a strong part of our return clientele, but it is important that no guest impacts negatively on another guests stay. For that purpose, I will meeting with both the management team and... More 

Loughrea, Ireland
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

Having been a guest at a wedding in the hotel before we have got to say it's an excellent place in a small town. Garrett, liam and all the staff did their utmost to ensure the run up to and the day of our sisters wedding was so special and stress free! From the drinks reception on arrival to the... More 

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ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear SarahjDuffy, Great to receive such positive feedback and all of team will be delighted to receive such recognition. Weddings play a hugely important role in the hotel, whereby all of team take great pride in providing a high level of guest care and attention to detail, in all aspects of the day. Looking forward to welcoming you back in... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked a last minute Spa Break here last weekend, cannot fault the hotel at all. Great food, lovely staff, great value . I knew there isn't too much to do in Ballinasloe so we were happy to relax at the pool , jacuzzi and spa where we had full body massages. Fantastic! Dinner in the bar both nights was very... More 

Was this review helpful? Yes 1
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Jackie O, Great you had a relaxing & rejuvenating break with us at the Shearwater Hotel. Our Heather & Earth Spa team will be delighted to receive the great feedback, as will Elaine and the leisure centre team. Make sure to return soon, when in the coming weeks we are introducing a new Canal Bar Bistro menu, which will... More 

Dublin
Contributor
16 reviews 16 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Started off the stay with dinner and drinks in the bar. The food was lovely and they had a band on as it was a Friday night. After the bar closed we sat in the lobby beside the fire and had a nightcap or two. We had breakfast in bed the next morning but they forgot the toast which was... More 

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ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Erinn M, Many thanks for the feedback and great you had an enjoyable dining experience in our Canal Bar. Our breakfast is generally a source of great positive feedback, so it is concerning to learn that the food offering was not to the usual high standards. To ensure that toast is easily available to all guests; toast is self... More 

Galway, Ireland
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I went here for a lunch on 27th April, 2015. Parking is in a large 'free' underground car park beneath the hotel. From there take the lift up to the restaurant/bar areas within the hotel. Lunch was in a very large cafe/restaurant area (the size of a ballroom) which had a nice atmosphere. They had a self service carvery on... More 

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ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Kevin W, Many thanks for the great feedback in relation to your carvery lunch in the Village Kitchen restaurant. Julio our carvery chef will be delighted with the recognition, as will all of our service team. Great effort is placed into creating fresh, appealing lunch time dishes, with a special emphasis on home produced offering, such as the introduction... More 

Ireland
Top Contributor
84 reviews 84 reviews
34 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had one day and night in the Shearwater Hotel and we really enjoyed our stay. We went there to celebrate a 90th birthday and lunch was in the carvery. It was a nice meal from the carvery at very reasonable prices. the waiting staff were very attentive. Our room was also very nice and comfortable and very quiet at... More 

Was this review helpful? Yes
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear VALEDIreland, It is always especially pleasing to host a family occasion, such as that of your family member's 90th birthday celebrations. The team take great pride in extending a warm and friendly service to all of our guests, but always go the extra mile to mark any special celebrations. Many thanks for the feedback. Kind regards, Garrett McGuinness General... More 

Dublin
Contributor
17 reviews 17 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was absolutely fine for a stay over. I was travelling with work and whilst there I saw a wedding party have a great time. I couldn't get wifi (was made more complicated than it needed to be) and some of the TV stations just wouldn't work (meaning I couldn't catch the rugby), but it was clean and the... More 

Was this review helpful? Yes
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Dublin-Geneva, Many thanks for the very constructive feedback, which is being used to address the areas of shortfall during your stay. Our complimentary Wi-Fi service as provided by Bitbuzz, does have a registration process, but once completed, users remain registered infinitely. All of your service issues have been reviewed at our weekly Food & Beverage meeting, with corrective action... More 

Lucan, Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I initially booked cavan crystal hotel and last minute decided we'd try out the shearwater, myself and partner both late twenties, early thirties travelling from Dublin its only a stones throw away under 90 minutes. We got the room for €99 for one night b&b which I thought decent! We headed down Saturday morning, arrived after a short spin around... More 

Was this review helpful? Yes
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear MacGafraidh, Many thanks for sharing you feedback and delighted that the team extended their customary warm welcome and attentive guest care. Disappointing however that we fell short on some important areas of detail and I will be addressing this with the team. Hope to welcome you back in the near future. Yours sincerely, Garrett McGuinness More 

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