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Shearwater Hotel

Certificate of Excellence
Marina Point, Ballinasloe, Ireland
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Shearwater Hotel
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483 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Polish first
  • Any
English first
  • All months
    (483)
  • Mar-May only
    (146)
  • Jun-Aug only
    (130)
  • Sep-Nov only
    (110)
  • Dec-Feb only
    (97)
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Ballyduff, Ireland
2 reviews
5 of 5 stars Reviewed yesterday NEW

Spent 2 nights at this hotel under the Kids Club package, and couldn't have been more impressed! Kids club was brilliant, our 5 and 4 year olds had a ball, which left us plenty of time for a peaceful dinner in th Canal Bistro! The food was fabulous, compliments to the chef! We had a ball in the leisure centre,... More 

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Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Family group of 5 for lunch. We arrived early. Huge selection of fresh, flavoursome food. Choice of a cold salad bar, soup and bread, or 5 main courses, and a desert counter. Water, ice, squash area. Great seating area. With large tables and comfortable chairs, high chairs available. Large selection of clean toilets beside the restaurant. Lots of seating in... More 

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ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear MBPG2011, Many thanks for the great feedback relating to our Village Kitchen carvery lunch. Our passionate team of chefs take great pride in producing real tasty and varied daily carvery dishes, with great selection for all. We have found that our recently revised gourmet salad bar and sandwich deli, has been a great success, so great to get feedback... More 

1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

I dont usually write reviews but always check them on places I am going to stay in...I have to say I stayed two nights in this hotel the 1st&2nd August even though the hotel was busy with a wedding private parties tours the staff acknowledged you...we ate in the bar food was tasty staff friendly...it was abit noisy the Saturday... More 

Was this review helpful? Yes
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear markkelly 1 Thank you for choosing to stay with us at the Shearwater hotel and also for taking the time to pass on your much valued feedback. We are enjoying a very postive summer season, with all of the team working extremely hard to ensure each guest enjoys a postive experience with us. Sam will be delighted to receive... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

Having stayed at this hotel numerous times before I have to say I cannot fault the place. As we arrived we were greeted by the reception staff who were very pleasant. In our stay this time we opted for a 2 night break away with breakfast both mornings & 1 evening meal at a good reasonable price. Breakfast in the... More 

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ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Guest, Many thanks for the feedback and also for returning time and again to the Shearwater hotel. Delighted that you are enjoying the many food offerings in the property and also Liam's customary warm, genuine welcome that ensures many of our "first time" guests are converted into "return guests." Many thanks, Garrett McGuinness More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I came here last month on a Sunday night with my boyfriend. The price was wonderful only 69e which was fantastic for a double room with bnb.The swimming pool was lovely n sauna and steam room were so clean. We went for a meal that night, we were waiting a little while for it, The manager came over to Us... More 

Was this review helpful? Yes
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Lorraine M, Thank you for your feedback, but naturally disappointing that we could not deliver our usual standard of offering and service on the first occasion. I will be reviewing in detail to understand clearly the causes of your delays and ensure required actions are taken. Yours sincerely, Garrett McGuinness More 

Galway, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Over the past few years myself and other family members and friends have been regular customers at the Shearwater hotel. Every time we visit we are made feel very welcome by Siobhan, Liam and all the barstaff. We've been there for birthday parties, weddings and funerals and have always received the best of food with attentive and efficient service. When... More 

Was this review helpful? Yes 1
Dublin, Ireland
1 review
5 of 5 stars Reviewed 5 days ago NEW

Visited the restaurant for the first time in a few months, was pleasantly surprised to see the usual friendly staff and a new appetising menu. My wife is a very picky eater but when the waitress described a few of the dishes she went for the salmon dish which was a little different. (I was completely shocked by this) the... More 

Was this review helpful? Yes 1
Dublin, Ireland
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

no seats available in the bar on a mid week night, sat in the barn-like lobby on seats that sagged badly in the middle - no service as we were outside the bar area, but a pleasant enough evening. mixed crowd. Parking a bit of a nightmare, got into the hotel car park eventually but had to do the complete... More 

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2 reviews
1 of 5 stars Reviewed 1 week ago

To whom it may concern, this evening whilst meeting a friend for dinner in the shearwater hotel, we had what could only be described as a sub-standard experience. Firstly we waited for approx 10 Mins before I was forced to get menus for us, after another 20 min wait we were finally approached by a staff member who enquired what... More 

Was this review helpful? Yes 3
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Micheal K, Thank you for you feedback and due to the very serious nature of your feedback I will be trying to make contact with you direclty, Should you get the opportunity I would be most grateful if you could contact me at the below email address. Yours sincerely, Garrett McGuinness gmcguinness@shearwaterhotel.com More 

1 review
3 of 5 stars Reviewed 1 week ago

We stayed here for my daughters communion.We had the full celebration at the hotel so we were here for the full day and stayed the night in a junior suite. The hotel itself is very nice, beautiful entrance, clean toilets and friendly staff, however it is clear that the air conditioning is broken in all areas of the hotel and... More 

Was this review helpful? Yes
ShearwaterGM, General Manager at Shearwater Hotel, responded to this review

Dear Ruth S, Many thanks for your feedback and concerning to learn of the poor guest care you experienced. You can be assured that this is being dealth with to ensure we maintain our consistent high standards. Should you be staying with us in the future, please contact me directly when making the booking. Yours sincerely, Garrett McGuinness gmcguinness@shearwaterhotel.com More 

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