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All 4 Ballinasloe hotels

Carlton Shearwater Hotel

4.0 of 5 Hotel   |   Marina Point, Ballinasloe, Ireland
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Carlton Shearwater Hotel
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67%
Ranked #3 of 4 hotels in Ballinasloe
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
emily2010Roscommon roscommon
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312 people have reviewed this hotel

Traveler rating
    120
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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English first
roscommon
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

stayed overnight at this hotel. the room was very nice. modern and comfortable. food is really lovely in this hotel and the staff are friendly. the spa is great as is the leisure centre and swimming pools. theres a small child pool and the main pool is all the one depth the whole length. both are lovely and warm and... More

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

When we approached the hotel I thought it was a carcass of the Celtic tiger era, surrounded by unfinished development and never opened retail outlets. Once you're inside though, it is a beautiful, well appointed friendly hotel that's terrific value for money. The rooms are spacious and clean (albeit with the worst tv system ever). The lobby, bar and restaurant... More

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Belv
Contributor
15 reviews 15 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Really an enjoyable stay, room was spacious and clean although the view wasn't very good we didn't spend much time in the room.breakfast was really good with a good variety of food, staff were helpful, except for the manageress, all she seemed to want to do was wrap the knifes and forks up for the dinner time, and this was... More

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Galway, Ireland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I attended a wedding here in December 2012 and it was nothing short of amazing! The sweet cart and mulled wine during the reception was perfect. The large Christmas tree and sleigh made photo taking easy, they were just so beautiful and added a magical touch to the whole day. The hotel did take long to call people in for... More

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Belfast, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We ate in the main ‘fancy’ restaurant on the Friday night and had a delicious meal. We had 3 courses each with a bottle of house wine and coffee & it cost a brilliant 64euro in total. Again the staff were great and added to the experience. Re: booking we were able to book a table @ 8:30 on arrival... More

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Carrickmacross, Ireland
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Me and my partner went away for two nights for some rest and relaxation. We booked online but On arrival the reception did not have our booking in the system. It's took the unpleasant receptionist 15 minutes to get us sorted. We ate in the marine lounge that night and the restaurant was nice. The food was good and I... More

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CarltonACHGM, General Manager at Carlton Shearwater Hotel, responded to this review

Dear Guest, Thank you for your feedback and it is very concerning that one of the main let downs throughout your experience was various interactions with our team. We generally provide a genuinely warm and professional level of guest care, but very evidently this was not the case throughout your visit. I will be addressing the details of your feedback... More

Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Stayed here for a romantic couples weekend with friends. While our first impressions were good , there was a number of disappointing factors. Firstly we were told when checking in at reception that our rooms were beside each other. Unfortunately this was not the case. You can imagine our surprise to find the rooms were on completely different sides of... More

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CarltonACHGM, General Manager at Carlton Shearwater Hotel, responded to this review

Dear Guest, Thank you for your very insightful feedback and is disappointing that we were failed to deliver consistently high standards across all aspects of your stay. Both the management team and I have reviewed in detail the areas where we fell down and we are reviewing all processes and procedures to ensure we correct all areas which fell well... More

Ireland
Top Contributor
88 reviews 88 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is nice. The room wasn't available when we arrived - we had to wait 30 minutes - even at 3pm. The staff were friendly. The leisure center was nice but the steam room was poor. We had dinner in the main dinning room. It is very poorly lit and impossible to see in - I had to use... More

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CarltonACHGM, General Manager at Carlton Shearwater Hotel, responded to this review

Dear Guest, Thank you for both your positive and constructive feedback all of which has being used to further improve the property. I note your comments relating to the poor level of steam in our steam room and have now addressed this with our Leisure centre manager. Disappointing that we did provide the required level of efficient restaurant service, but... More

Top Contributor
56 reviews 56 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here on the way to the West and found a lovely fresh bright addition to the Carlton Hotel Group.The rooms were up to standard and had all the amenities for the weary traveler.Food was was well served and there was music in the bar .Overall a pleasant surprise in the horse famous town Ballinsloe.

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CarltonACHGM, General Manager at Carlton Shearwater Hotel, responded to this review

Dear Guest, Delighted you enjoyed both our high standards of food offering and warm welcome from all the team. The property is perfectly located to stop off and take a break from long journeys while travelling on the M6 and is the first port of call when entering "The Gateway to the West." I hope we get the opportunity to... More

Dublin
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just after returning from 2 nights in the Carlton Shearwater. We (2 adults and 3 kids) thoroughly enjoyed ourselves. Food was top class... rooms were spacious and clean. Staff couldn't do enough to make our stay enjoyable. Would highly recommend it.

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CarltonACHGM, General Manager at Carlton Shearwater Hotel, responded to this review

Dear Guest, Thank you for your very positive feedback, all of which acts as a great source of motivation for all the team. Looking forward to welcoming you back in the near future. Kind regards, Garrett McGuinness General Manager More

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Additional Information about Carlton Shearwater Hotel

Also Known As:
Carlton Shearwater Ballinasloe
Hotel Carlton Shearwater
Carlton Shearwater
Address: Marina Point, Ballinasloe, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Galway > Ballinasloe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #3 of 4 hotels in Ballinasloe
Price Range (Based on Average Rates): $
Hotel Class:4 star — Carlton Shearwater Hotel 4*
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