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All 4 Ballinasloe hotels

Carlton Shearwater Hotel

4.0 of 5 Hotel   |   Marina Point, Ballinasloe, Ireland
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Carlton Shearwater Hotel
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Ranked #3 of 4 Hotels in Ballinasloe
A recent review
3 of 5 stars reviewed yesterday
oriordannoelle Kilkenny, Ireland
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388 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kilkenny, Ireland
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12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

stayed here with my husband and 2 kids. got a great deal. the hotel is nice. rooms comfortable. the pool is lovely and the children's pool was great. the staff are lovely. really friendly and helpful. the food unfortunately is not great certainly not 4 star level. buffet breakfast had cold sausages.the toast got burnt the first morning & undercooked... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed at the carlton on friday the 17th of October for business as i often deal with training in the hospital near by, but this was my first stay at the hotel, i had such a wonderful experience i had to share! My greeting at reception was friendly and caring i cant remember the ladies name but she was... More

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1 review
5 of 5 stars Reviewed 1 week ago

We were visiting a member of my family in the local hospital recently and went for lunch in this hotel and i have to say we had first class service the food was perfect and the staff at the bar were very friendly, the lady that served us was called Anna and could not have been anymore caring or friendly... More

Was this review helpful? Yes
CarltonACHGM, General Manager at Carlton Shearwater Hotel, responded to this review

Dear Guest, Thank you for your very positive review and great to learn that you enjoyed your experience with us. I will be sure to pass on your comments on our food offering to Head Chef Gary and his team and also your positive feedback with regards to Anne. Be sure to return for a relaxing spa Pamper day... Kind... More

Limerick, Ireland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here recently as my sister had baby in local hospital, booked on line for 2 nights and got great rate i decided to take my young son at the last minute with my mother and myself. I was checked in by a rude lady in late 40s who looked down her noise at me, she had funny name.... More

Was this review helpful? Yes 1
CarltonACHGM, General Manager at Carlton Shearwater Hotel, responded to this review

Dear Guest, Thank you for taking the time to forward on your valuable feedback. It is deeply concerning to learn of the very poor guest care that you experienced throughout your stay. I would be most grateful if you could contact me directly at the below email address so I can gain further insight. You can be assured that I... More

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Steak on a lava plate at the Carlton in Ballinasloe in the county of Galway Ireland on the Shannon ... you cook it yourself at the table. Sizzling! It was lovely and great value to boot! Great aroma and flavours. Up Ballinasloe! Yum yum. 🍷🍴🏊 service was friendly and professional too.

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CarltonACHGM, General Manager at Carlton Shearwater Hotel, responded to this review

Dear Guest, Thank you for your feedback. Our "hotrock" steaks are proving a big hit with both hotel and local guests, with a choice of sirloin or fillet steaks served on a hot lava rock and served to the table. Great flavour from this cooking method...with full flavours coming from the locally sourced steak and light seasoning only. Our new... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Highly recommend this hotel. Lovely clean spacious room. Comfortably slept family of 4 with teenage children. Food was delicious both the evening meal and the buffet breakfast, plenty to chose from. Staff were very helpful and extremely courteous. The leisure centre facilities were wonderful and again the staff were great. Looking forward to another stay here in the future!

Was this review helpful? Yes
CarltonACHGM, General Manager at Carlton Shearwater Hotel, responded to this review

Dear Guest, Many thanks for sharing your feedback and delighted you enjoyed your experience with us. Your feedback will act as a great source of motivation for the team; all of whom work extremely hard to ensure each guest enjoys their stay with us. We look forward to welcoming you back in the near future. Kind regards, Garrett McGuinness General... More

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Attention to detail and customer service faultless.10 out of 10.an amazing staff atmosphere. I don't normally review on trip advisor ,but I had to share my good experience. There on business and I was very impressed with the customer care.Food in the restaurant was delicious and again the staff were extremely pleasant and professional. I would absolutely stay here again.

Was this review helpful? Yes 4
CarltonACHGM, General Manager at Carlton Shearwater Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at the Carlton Shearwater hotel and as always it is great to get positive feedback from our guests. Great focus is placed by our Head Chef and his team into providing tasty, well presented dishes, that have a strong emphasis on local ingredients: all of which add up to a great dining... More

County Meath, Ireland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed there for the first time yesterday (27th of September 2014) in room 130, even though we only stayed that one night cannot find one thing to fault. The food was excellent! All staff we encountered were lovely, friendly and very helpful people. The people in the bar were especially lovely. The room was very clean, comfortable, all round up... More

Was this review helpful? Yes 2
CarltonACHGM, General Manager at Carlton Shearwater Hotel, responded to this review

Dear Guest, It is wonderful to be described as "brilliant" and great to learn of your very positive overall guest experience with us. Every department within the hotel works extremely hard to provide a memorable stay for each of our guests. I will ensure that your feedback is passed on directly to all of our team via our guest feedback... More

Dublin, Ireland
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I recently attended a wedding in the hotel . The wedding was great the food was lovely, My only complaint was bad customer service . The receptionist Liz was nothing but rude. I noted her name as her attitude was appaling to say she was rude was an understatement . She was not helpful she was rude and abrupt .... More

Was this review helpful? Yes 5
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We stayed for a wedding September 21st. Booked a family room which cost €153. When you book a Carlton hotel you expect good quality and cleanliness. This wasnt the case for our stay. We stayed in room 136, walls dented and grubby, carpet filthy and stained, kids bed broken and lopsided and way too hot and couldn't control the system.... More

Was this review helpful? Yes 3
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Additional Information about Carlton Shearwater Hotel

Address: Marina Point, Ballinasloe, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Galway > Ballinasloe
Price Range (Based on Average Rates): $
Hotel Class:4 star — Carlton Shearwater Hotel 4*
Number of rooms: 104
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Also Known As:
Carlton Shearwater Ballinasloe
Hotel Carlton Shearwater

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