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All 4 Ballinasloe hotels

Carlton Shearwater Hotel

4.0 of 5 Hotel   |   Marina Point, Ballinasloe, Ireland
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Carlton Shearwater Hotel
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Ranked #3 of 4 Hotels in Ballinasloe
A recent review
3 of 5 stars reviewed 1 week ago
klawv West Virginia
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411 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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West Virginia
Contributor
20 reviews 20 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for two nights in July 2014. We were traveling with a large group, and this was my first trip abroad. We were so exhausted from our flight, we collapsed the first night. I had great hopes to be able to use the pool - this was the only hotel during our stay in Ireland with a pool.... More 

Was this review helpful? Yes 2
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent 2 nights in the Shearwater recently and was pleasantly surprised with everything about this hotel . The room rate was very reasonable bearing in mind it involved a Saturday and Sunday night . The bedroom was spacious with an en-suite , TV and tea-making facilities . The Hotel itself was clean and comfortable and has Spa and swimming facilities... More 

Was this review helpful? Yes 1
Dublin, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Very disappointed with this hotel, stayed there over the xmas period. There were no towels in the room on arrival, window was wide open which is ok in summer but not when temperautires outside were -2 at the time! All TV's in the Hotel broke down at 7.45pm and we were told an engineer would call the next day!. It... More 

Was this review helpful? Yes 1
CarltonACHGM, General Manager at Carlton Shearwater Hotel, responded to this review

Dear Magzerwest, It is very concerning to learn of your poor overall experience with us and I would like to assure you that this is far from our generally high standards and also apologise for the shortcomings in guest experience. I have reviewed your housekeeping issues with our Accommodation team, and while operations were very busy during your visit, there... More 

Dublin, Ireland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

stayed here between Christmas and new year with family, average stay. arrived to check in rooms were not ready some off us had to wait till nearly 5pm for rooms but to be fair i didn't complain as the girls on reception were very nice and were great during our stay hats off to serene and lizz. lady on check... More 

Was this review helpful? Yes 1
CarltonACHGM, General Manager at Carlton Shearwater Hotel, responded to this review

Dear 301Kiddo, Very disappointing that we fell short in many areas of your overall experience with us. Most concerning is the lack of consistency with our guest care standards. I will be addressing all points of your feedback, but due to the seriousness of your issues, I would very much welcome the opportunity to speak with you directly. If you... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

We're just home from a two night stay with two small children. Hotel is spotless, swimming pool is so warm we spent two hours at a time which u can't do with a small baby if the water is cold. Hot towels given at pool. Staff couldn't do enough asked Liz at reception for a fridge and a spare bed... More 

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CarltonACHGM, General Manager at Carlton Shearwater Hotel, responded to this review

Dear Rubenalex Thank you for choosing to stay at the Shearwater Hotel and that all of the team provided you with a very enjoyable experience. Our leisure centre is very popular with all guests, with full 20 metre swimming, Jacuzzi, sauna, steam room and full gym; available for all to use. Delighted that both Liz & Lorraine attended to your... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Ok so I'm slightly biased because we got married here in April 2013 but came back for a night away and dinner and found it all as good as when we got married. Lovely hotel, really nice rooms, excellent facilities with a bar for drinks and snacks, restaurant with great food for dinner and a gym with pool. Breakfast was... More 

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CarltonACHGM, General Manager at Carlton Shearwater Hotel, responded to this review

Dear Andrew D, Many thanks for the very positive feedback and delighted to have previous Bride & Groom's return to us...and relive some of the wedding day memories. I will ensure all of your feedback is passed onto the team here at the Shearwater Hotel. Looking forward to welcoming you back in the near future. Warm regards, Garrett McGuinness General... More 

Ballinasloe, Ireland
2 reviews
5 of 5 stars Reviewed December 22, 2014

Fab night was enjoyed by all when we dined at the Carlton on Sat 20th Dec for my sisters 50th. Food service was first class rooms very comfortable and great choice for breakfast. I have dined at this restaurant many times but highly recommend it. Thank you Sam Mary and team for the fab night.

Was this review helpful? Yes
CarltonACHGM, General Manager at Carlton Shearwater Hotel, responded to this review

Dear Guest, Delighted that you and your guest's had a great evening with us for your sisters 50th birthday celebrations. I will ensure your feedback is passed on to all the team, with a special mention to both Sam & Mary, who will be delighted to have received special mention. All of the team take great pride in ensuring each... More 

Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2014

Pleasant staff on reception, excellent dinner with very effecient staff, comfortable room, room had coffee and tea facilities, free wifi in hotel, clean hotel and very reasonable, what more could you ask for. Always enjoy my stay there. Will definitely be back!

Was this review helpful? Yes
CarltonACHGM, General Manager at Carlton Shearwater Hotel, responded to this review

Dear Guest, Great to learn of your very positive experience with us and I will ensure all of your feedback is passed onto the team here. We look forward to welcoming you back with us in the near future. Warm regards, Garrett McGuinness General Manager More 

Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 5, 2014

Just stayed at the Carlton shearwater in ballinasloe. As a frequent business traveller staying in hotels all over Ireland, this is up there with my favourites. I mean, it is the perfect hotel. It ticks all the boxes. From the reception desk last night to breakfast this morning, I can't find fault with any part of my stay. The staff... More 

Was this review helpful? Yes
CarltonACHGM, General Manager at Carlton Shearwater Hotel, responded to this review

Dear Guest, It is fantastic to be described as "the perfect Hotel" and all of the team will be delighted to receive such emphatic feedback. Great effort is placed by all of the team into ensuring a genuinely warm, yet professional level of guest care is provided to each guest; so naturally it is always rewarding to receive feedback to... More 

Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 3, 2014

stayed here at the weekend, hotel has great facilities & Sunday carvery lunch was great value . Only downsides I found were that the room was a bit tired looking & bath towels where tiny.... all in all a decent hotel.... would recommend

Was this review helpful? Yes
CarltonACHGM, General Manager at Carlton Shearwater Hotel, responded to this review

Dear Guest, Many thanks for choosing to stay at the Carlton Shearwater Hotel and for your positive feedback relating to your Sunday Carvery Lunch experience. Julio our Carvery Chef places huge effort into ensuring all the "trimmings" are put out for Sunday lunch, with the best of local ingredients incorporated where possible. We have commenced our guest room painting programmes,... More 

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Additional Information about Carlton Shearwater Hotel

Address: Marina Point, Ballinasloe, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Galway > Ballinasloe
Price Range (Based on Average Rates): $
Hotel Class:4 star — Carlton Shearwater Hotel 4*
Number of rooms: 104
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Also Known As:
Carlton Shearwater Ballinasloe
Hotel Carlton Shearwater

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