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1905 Basin Park Hotel


1905 Basin Park Hotel
Hotel class 3 of 5
12 Spring St, Eureka Springs, AR 72632
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Traveler Reviews

67% Recommend
3.5 of 5 stars 124 reviews
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All (124)
[ Date ] [ Rating ]
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2 of 5 stars
Bullfrog270 1 contribution
NW Arkansas
Jul 3, 2009 | Trip type: Couples

I will not stay in this hotel again. The location is excellent. The room we stayed in (309) is terrible. The bathroom is so small that you can barely get into it. The sink is actually not in the bathroom. This should obviously be spelled out before people are stuck in this hotel. We found out after checking in that... more

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5 of 5 stars
Kuhldoggie 3 contributions
St. Louis
Jun 14, 2009 | Trip type: Solo travel

I have gone here for the past four years and I have nothing but wonderful things to say. As for all of the complaints I have read, it seems most of them, especially the parking issue, are made clear on their website. As far as parking, you arrive and park right in front of the hotel, they shuttle you to... more

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1 of 5 stars
Britgirl8409 2 contributions
Rogers, AR
May 18, 2009 | Trip type: Family
0/1 found this review helpful

Do yourself a favor and do NOT eat here ! Service terrible and food just dreadful. more

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1 of 5 stars
pinkie3 1 contribution
Kansas
Apr 6, 2009 | Trip type: Couples

My boyfriend and I stayed at the Basin Park a couple weeks ago. A friend was having her wedding reception there so we thought we'd stay at the hotel for one night since that's all we could afford. Let me just say - this was the worst experience I've ever had. Parking is a nightmare - the only savior was... more

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3 of 5 stars
cjt51 3 contributions
Chicago
Apr 5, 2009 | Trip type: Family

This hotel sells itself as a classic vintage hotel. It is somewhat restored and definitely provides the feeling that you are in an old hotel. Our stay in room 317 was fine with a few exceptions. Our king bed seemed to not be level. The foot of the bed was higher than the head. Hot and cold water were reversed... more

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3 of 5 stars
worltravelerok437 1 contribution
Oklahoma
Mar 29, 2009 | Trip type: Friends getaway

The location turns out to be the best reason to stay. The room was OK, however this is over a 100 year old hotel that has been somewhat updated. We did stay in the off season, apparently service was in the off season as well. We did find the door man and the staff cleaning the rooms very nice and... more

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4 of 5 stars
higheredteach 6 contributions
Arkansas
Mar 1, 2009 | Trip type: Couples
1/1 found this review helpful

I feel compelled to write a review in response to a couple of the negative reviews on the site. My husband and I visited Eureka Springs a year and a half ago and had a wonderful time. I think if you know what you are getting before staying at the Basin Park Hotel you will be very happy. For one... more

Never again
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1 of 5 stars
chem101 1 contribution
springfield
Feb 16, 2009 | Trip type: Couples

My husband planned a surprise Valentine's Day getaway for the two of us. He booked a room at the Basin Park hotel as a package deal which included a free meal and a massage for two. Sounds great doesn't it? When we got to the hotel we were unsure of how and where to park the car. It turned out... more

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1 of 5 stars
Islandgirl1234 7 contributions
Tulsa, OK
Nov 9, 2008 | Trip type: Couples
1/1 found this review helpful

I've stayed at the Basin Park Hotel a couple of times, and seems it gets more disappointing each time. Especially disappointing was the Balcony Restaurant. Service was horrible. Took the waitress 45 minutes to tell us they were out of one of the appetizers we ordered . Finally got our food but then couldn't find the waitress to get our... more

Management response from
macdevelopment, Manager

As the General Manager of the hotel, Please allow me to express my apologies for the failures in service you experienced over your recent visit. I read your review a few times to make sure that I address your concerns accurately. For parties of six or more on the balcony, like most restaurants we do have a 15% gratuity that...

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5 of 5 stars
clamhead2 1 contribution
Springfield, MO
Oct 23, 2008

The location of the hotel is perfect - right in the heart of downtown Eureka. It was very convenient to be staying right in the midst of everything so that we could grab a jacket or drop off shopping bags whenever we had the urge. They offer a shuttle service, but the parking lot is very close - walking to... more

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1905 Basin Park Hotel Address

12 Spring St, Eureka Springs, AR 72632
Eureka Springs Hotels 1905 Basin Park Hotel
3.5/5.0
124