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Pond Mountain Lodge and Resort

Certificate of Excellence
1218 Highway 23 South, Eureka Springs, AR 72632
Pond Mountain Lodge and Resort
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76 reviews from our community

Traveler rating
    56
    10
    2
    1
    7
See reviews for
26
32
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston
Top Contributor
77 reviews 77 reviews
24 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed December 14, 2014

We were late on check in and Judy was nice enough to stay and give us a good heads up.Our family and our pup spent our thanks giving break,three nights in three units.Two units were the A Frames and one unit above the pool. The A frames were simply gorgeous, inviting, tastefully decorated and comfortable with cozy lofts ,how ever... More 

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Omaha, Nebraska
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

Hi. my name is Kim. My family and I spent 11 days at Pond Mountain. This included my husband and I, our children and spouses and our Granddaughters. We had the very best vacation ever!!!! I highly recommend pond mountain. Judy and Steve are so accommodating. The grounds are beautiful and well cared for. It feels like my home away... More 

Was this review helpful? Yes 1
pondmountainlodge, Owner at Pond Mountain Lodge and Resort, responded to this review

Thanks a bunch, y'all! I look forward to your next, upcoming visit as well! we will continue to try to host an enjoyable, comfortable and relaxing vacation for you and family! More 

Joplin, Missouri
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 29, 2014

We stayed here as a weekend away for my husband and I. We enjoyed the ponds and both caught some fish. We plan on coming back and bringing the whole family. We were in the Merlin suite. One down fall was that we had a fair amount of highway noise earlier Sunday AM than we would have liked. I don't... More 

Was this review helpful? Yes 2
Houston, Texas
1 review
5 of 5 stars Reviewed March 18, 2014

We spent a couple of days up in Eureka Springs with our 4 boys. We stayed in one of the cabins. It was well kept and very comfortable. Judy was very friendly and helpful as well as Steve. We cannot wait to come back and stay there again.

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Locke, TN
1 review
5 of 5 stars Reviewed November 19, 2013

Another beautiful fall on Pond Mtn! We love coming here in November each year with our three dogs. It's peaceful, beautiful, and so far from the city lights you can see all the stars at night. Our dogs enjoy the walks up to the pond and sitting on the porch with us while we drink hot chocolate. We always make... More 

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pondmountainlodge, Owner at Pond Mountain Lodge and Resort, responded to this review

Thanks for your continued support and patronage! I, too, enjoy having you at Pond Mountain...you and hubby and pups are just what this place is all about! Thanks! More 

Central Texas
Contributor
19 reviews 19 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 16, 2013

Overall the quality was OK. We would have liked a little bit more "rustic" cabin. But the cabin was very well furnished with ample room, a good fire place. The supplies for coffee was meager. We would have liked a few more towels. The price for the cabins was a little bit on the high side. The horse back riding... More 

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Highland Village, Texas
1 review
5 of 5 stars Reviewed October 31, 2013

Great spot. Beautiful peaceful woods, Terrific hike up the hill to secluded ponds. Have stayed multiple times in Roadrunner cabin, with our dog. (He loved the woods) Comfortable, clean and hidden away. Just moments from downtown Eureka Springs as well. Judy (Innkeeper) is a good host, helpful and hospitable and Steve's riding stables are just next door. Love this spot... More 

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pondmountainlodge, Owner at Pond Mountain Lodge and Resort, responded to this review

Thanks for the kind and supportive review! And thank you even more for the fantastic pictures to took and shared. some are destined for the website update! Your are right the Roadrunner is only cabin for bigger dogs. We do take those under 30 pounds in the other cabins, though. And we definitely look forward to your next visit. Am... More 

tulsa
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 22, 2013

I'd like to start off by saying that Judy is a very nice lady however we stayed in the Merlin Suite and although it was very nice and very clean the bed was extremely hard! My husband and I rode our Harley on this trip so we had limited space and I didnt pack a blow dryer and there wasnt... More 

Was this review helpful? Yes 1
pondmountainlodge, Owner at Pond Mountain Lodge and Resort, responded to this review

I am certainly sorry that you were uncomfortable in your suite! We do keep a memory foam top mattress for those who want a "softer landing" and I would have been happy to provide that to you had I known you were unhappy! Our schedules were evidently very different as I recall noticing you were early risers/leavers and late returners.... More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2013

I stayed here Oct 12 - Oct 15. This was the most peaceful place I had ever seen. The cabin was clean and the owner even left chocolates and oj for us. I stayed in one of the A frame cabins, it was much larger than I thought it would be. Judy the owner was so friendly and helpful. If... More 

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pondmountainlodge, Owner at Pond Mountain Lodge and Resort, responded to this review

We are pleased that you were so positive about your stay with us! We hope to see you again and can continue to meet your expectations. thanks! More 

Springfield, Missouri, United States
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 26, 2013

As a small business owner, I pride myself on customer service. When I go somewhere, customer service is always number 1. I cannot tell you what an amazing experience we had.. it is truly a diamond on the mountain! Our room was excellent/clean and the price was right on. I loved having the jacuzzi and the full kitchen! We had... More 

Was this review helpful? Yes
pondmountainlodge, Owner at Pond Mountain Lodge and Resort, responded to this review

Your feedback is most reassuring that we are treating you right! Thank you. And we look forward to your return, as well. It is always comforting and rewarding when a "fellow" business owner recognizes our efforts for customer service. We appreciate you! More 

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