Great location, good parking, friendy check-in. Public areas are nice but the room was disappointing. The carpet needs to be cleaned or replaced, walls needs paint, mildew in the bathroom. The kitchenette was a bonus, but there was a sign in the dishwasher that said "please do not use." Huh? The antiques in the rooms are great, but the rooms... more

My husband and I checked in on a Friday night around 6:30 pm to a room on the 3rd floor and we immediately were required to pay for the total bill (2 nights), which I thought strange. We took our bags up the 2 flights of stairs (no elevators) to our room and were extremely disappointed. The room was $167... more

I stayed here in 2005, and my wife and I decided to stay for Bluesfest this year. I was kind of surprised by some of the negative reviews because we had a great stay. This hotel was THE place to be at the time when express trains ran from Chicago straight to Eureka Springs. It is just up the street... more

Thought this hotel would be charming instead it was just old and in need of repair. The toilet seat wasn't connected. There wasn't anyone at the desk at checkout. When I called to talk to a manager about my unpleasant experience they were very rude and said lots of people like it there. more

We went to the Grand Central for a weekend get-a-way. It was one of the hotels referred to us by the Chamber of Commerce. We certainly enjoyed our stay. It was historic, which we enjoyed. Our room was very nice, & in fact we had more than enough room. We were on the 2nd floor. There was not an elevator,... more

We have been to Eureka Springs several times and always have a wonderful time but this trip was the best yet. The Grand Central is where we will always stay after this. My wife and I love historic hotels but have stayed in some awfully musty smelling rooms. Our suite smelled fresh and was very clean. Delightful! The Grand Taverne... more

My husband & I stayed here recently. We had a room on the 3rd floor and although I didn't see an elevator, the stairway to each floor was not taxing and was so interesting. The whole property takes your mind back in time and causes you to imagine what it must have been like for well-to-do travelers back in the... more

We stayed at this hotel in June 2007. I had messed up our reservations and we arrived a day late. They were extremely accomodating and fixed us up with a very nice room on the 3rd floor (we had reserved the 2nd). Since they didn't know we were coming the room was quite hot & stuffy but that was our... more

We have stayed at this hotel many times in the past but this time was the worst. Our bed sheets kept coming off the bed which was hard. We could not find the light switch for the tub light forever, which was hidden in the wallpaper, the hot water tap didn't work for the bathroom sink and the toilet kept... more