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Guest House International Swiss Holiday Resort

2.0 of 5
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2015 East Van Buren St., Eureka Springs, AR 72632 (Formerly Rodeway Inn Swiss Holiday Resort)
Guest House International Swiss Holiday Resort
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Ranked #29 of 37 Hotels in Eureka Springs
A recent review
4 of 5 stars reviewed 1 week ago
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149 Reviews from our TripAdvisor Community

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Traveler rating
    90
    25
    17
    9
    8
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25
36
8
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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  • English first
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    (149)
  • Mar-May only
    (25)
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    (81)
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    (33)
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    (10)
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4 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms (114 & 115) were very clean (if a room isn't clean I don't stay there) but could use a renovation. Bed was clean and comfortable. The pool was very nice. Hot tub was undergoing some repairs. Continental breakfast had no eggs or meat but was decent. We only paid $61 per night so NO complaints. We would go... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago via mobile

Within ten minutes of arriving at the hotel and checking into our room we found out the pool was disgusting and unusable to anyone. It had not been cleaned or filtered at all! Then we go into our room which looks like something out of a 1960's Swiss alps movie and is so outdated you want to run! Then we... More 

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Level Contributor
2 reviews
5 of 5 stars Reviewed June 5, 2015

We stayed there two nights and out was a wonderful experience. The staff was helpful and friendly.We will stay there again in the future. Will tell all our friends that go for the bike rally to book ahead.

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Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed October 18, 2014

Eureka Springs is an amazing town. So worth a visit. My spouse and I are staying here right now. I'm officiating a wedding and my couple got us this room from an online third party site. Good points: Clean room Friendly staff so far Bad points: -There is an accordion fold window area above the door that lets all sounds... More 

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FAYETTEVILLE
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 16, 2014

Ok for the money but all the beds are just wore out. Wasn't expecting memory foam or air beds but they should be at least comfortable enough so you can sleep. Checked out the mattress and it appear to be 20 years old or more. I understand comfort can be different to different people but not on these beds -... More 

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Branson, Missouri
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed October 13, 2014

I booked this hotel through priceline.com for a 'girls weekend away'. The pictures looked nice, and the room looked to be updated in the photo. When we pulled up to check in, it was a dreary, rainy day. Under the canopy were about 15 motorcycles, which looked to be new, and possibly for sale. In the middle of that were... More 

Was this review helpful? Yes 3
Howard B, Owner at Guest House International Swiss Holiday Resort, responded to this review

We are sorry you had an unhappy experience. However, in the spirit of honesty and correctness, it is important to note that immediately upon your notifying us of the room problem we offered to move you and upgrade your room to which you flatly refused. At no time did I refuse to speak to you, in fact I was the... More 

Arlington, Tennessee
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 3, 2014

I'm use to staying at commercial chains but you're not going to find that in this area. The only chain I saw was Best Western Inn. The other lodging is all 'mom and pop' type establishments. That being the case, I didn't expect much. However, I was pleasantly surprised with this place.The staff was nice, clean rooms (with microwave and... More 

Was this review helpful? Yes 2
Chanute, Kansas
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 19, 2014

Bad experience!!! Will not ever stay here again. Made prior reservations for 2 nonsmoking kings and received email conformations for both. Upon check-in one of the reservations we had made was changed into a double queen at a HIGHER rate! They would not stand behind the PRINTED email confirmation we had for 2 nonsmoking kings at the quoted price!!!! Tried... More 

Was this review helpful? Yes 6
Muldrow, Oklahoma
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 3, 2014

We booked a room for the yards and yards of yard sales. The lady I spoke to on the phone was nice, pleasant and very helpful! Then we got there. The con's: the room was suppose to be a double queen. We got double full! Our room, along with the stairs smelled like cat pee! Our room was right on... More 

Was this review helpful? Yes 2
Tulsa, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 15, 2014

They host/hold lifestyle parties for groups and has a cancellation policy of 7 days for them. On the website it shows cancellation the same day by noon. The standards need to be held the same for everyone. I tried to call the manager for 4 weeks, with no return call, after they wrongly charged my credit card for 2 nights... More 

Was this review helpful? Yes 1
Howard B, Owner at Guest House International Swiss Holiday Resort, responded to this review

Your group booked our entire hotel in February, and you were put on a waiting list for a room opening. The agreement that we had with your group for cancellation was 7 days before scheduled arrival or a single night would be charged. The week previous to your event one of your members canceled and we contacted you about the... More 

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