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Stonegate Inn

2.0 of 5 2106 East Van Buren, Eureka Springs, AR 72632 (Formerly "Budget Host Inn")
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Stonegate Inn
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79 reviews from our community

Traveler rating
    18
    13
    15
    11
    22
See reviews for
16
27
2
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Licking, Missouri, United States
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Such a nice change to stay at a hotel that is total operate by the very nice owners, from check-in to housekeeping, this friendly older couple do it all. They go out of there way to make you feel at home while staying there. They even invited everyone to stop by Saturday evening for some home made spaghetti (They are... More 

Was this review helpful? Yes 1
Harrison, Arkansas
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 5, 2014

Me and my husband stated in this hotel for a little weekend getaway. We really just wanted a nice place to sleep and shower since we would spend most of our time downtown. This hotel is fine for just that but wouldn't stay there if I planned on staying in the room a lot. Owners were friendly but strange. The... More 

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Siloam Springs, Arkansas
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed October 28, 2014

We stayed at this hotel 2 nights to do the craft fair and voices of the silent city. Upon check in the husband hollered at the wife who was checking us in. There is a big dog and also a cat that live in the office. Half of the lights didn't work in our room and there was no exhaust... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 24, 2014

I have a room booked for Oct 24. I'm looking forward to my stay at Stonegate Inn. Some people you just can't please No matter How hard you try. They are disgruntled about everything and everyone. People need to lighten up. Enjoy life. See you nice folks at Stonegate Inn tomorrow.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 22, 2014

I stayed there once before and it was just okay. Booked with them again because of price and then decided to cancel more than 24 hours in advance to stay somewhere else. They still charged me for my room and will not refund me. Very poor customer service and do not recommend booking with them at all.

Was this review helpful? Yes 2
anemone400, Manager at Stonegate Inn, responded to this review

Thank you for your review. When a customer made a reservation on online, they show for you and you agree with the cancellation policy and the rules. Cancellation: If cancelled up to 2 days( 48 hours) before date of arrival, no fee will be charged. If cancelled later or in case of no-show, 100% percent of the first night will... More 

Springfield, MO
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed August 9, 2014

Eureka Springs has basically two types of lodging outside of B&B's--roadside Motels such as Stonegate and historic hotels like Basin Park/Crescent Hotel. We have stayed at Stonegate Inn twice, the last time with several rooms. They are typically the Priceline Express Deal for their star level and the rate is good for a vacation destination. You can also call and... More 

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 27, 2014

By definition, a hospitality business should impact their guests with basic courtesy. I arrived at Stonegate 12 minutes prior to their prescribed check time of 2:00 PM. There were other guests also waiting who had prepaid as we had. The written instructions inside said to 'ring bell' for service. We all waited for someone to come and assist us, thinking... More 

Was this review helpful? Yes 2
Amarillo
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 24, 2014

My husband and I stayed here with our two small children (ages 2 and 4). The hotel was FINE. Based on other reviews I was a little nervous, but seriously, Eureka Springs as a whole is a little odd and fun. True the front office looks more like a small museum for the little lady's hobby of collecting ceramics (mostly... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 13, 2014

I am always searching for good value. But, I am willing to pay a premium for lodging that deserves it. My expectations are reasonable and I can honestly say that regardless of price, this property ranks among the worst stays of my travel history. The room was clean enough, but the owners are very eccentric and heavy handed with instructions... More 

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2014

We got two great rooms for a fair price. It's right on the main road so it was quick to everything we wanted to do. The manager was very helpful and friendly. Everything was as expected. Planning another stay in the near future. Thanks!

Was this review helpful? Yes 1
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Additional Information about Stonegate Inn

Address: 2106 East Van Buren, Eureka Springs, AR 72632 (Formerly "Budget Host Inn")
Location: United States > Arkansas > Eureka Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Stonegate Inn 2*
Number of rooms: 34
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Also Known As:
Stonegate Hotel Eureka Springs

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