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The New Orleans Hotel & Spa

Certificate of Excellence
63 Spring St., Eureka Springs, AR 72632
The New Orleans Hotel & Spa
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166 reviews from our community

Traveler rating
    98
    53
    10
    3
    2
See reviews for
12
94
9
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I surprised my wife with a short weekend getaway to leave the city life for some small town fun. I found The Orleans Hotel & Spa from my typical travel site search and review reading. One of the main reasons I chose this hotel was the location and the customer service of the man I spoke with on the phone.... More 

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Contributor
16 reviews 16 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One of the best impressions one can make is the first contact with arrival at a destination! We were warmly greeted by the front desk staff, they parked our car, and asked if we needed any directions or help with dinner reservations. The hotel was remodeled last year. It's in a great spot for walking right out the front door... More 

Was this review helpful? Yes 2
Branson, Missouri
Top Contributor
170 reviews 170 reviews
48 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed January 19, 2015

We were looking for a short weekend getaway from our home in Branson, MO. We have stayed pretty much everywhere in Eureka, but never the New Orleans. We were so impressed with the service and location! You can't find a better place to explore the downtown area by walking. You are close to the restaurants and bars. It was wonderful.... More 

Was this review helpful? Yes 2
Broken Arrow, Oklahoma
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 18, 2015 via mobile

Comfy bed & bedding, super jacuzzi tub, wifi, deck. Old Victorian Charm. 2nd visit. Hot coffee and many healthy fruits to begin the day. In the heart of the cute shops district. Personnel is helpful and friendly. Haven't tried out the spa services. Would like to try the head, neck, and shoulders massage for $45. Room has refrig, 6cup coffee... More 

Was this review helpful? Yes 1
Linwood, Kansas
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 20, 2014

We really enjoyed our stay. Very friendly staff. The room was clean. They had a great spread for breakfast. Great location with a balcony and chairs to view everything going on down I the main street. We will definitely stay again.

Was this review helpful? Yes 4
Clear Lake Iowa USA
Top Contributor
52 reviews 52 reviews
33 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed November 4, 2014

We were just driving thru town and stopped to walk around for awhile. We loved Eureka Springs right away and then saw The New Orleans Hotel. We walked in to find out the price, were pleased with the rate of the regular room and brought the car around, parked out front, brought in our luggage and then took the car... More 

Was this review helpful? Yes 2
Lake Ozark, Missouri
Senior Reviewer
8 reviews 8 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 3, 2014

We just spent the weekend at The New Orleans Hotel & Spa and everything was perfection. We had parked the car in the hotel lot when we arrived. The Front Desk staff welcomed us and after registering .. they immediately offered to go retrieve the car for us, helped us unload and then valet parked the car for the remainder... More 

Was this review helpful? Yes 4
Dallas
Contributor
12 reviews 12 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed October 26, 2014

Stayed four nights mid-week. On the phone they explained the higher nightly rate than some competitors by saying that they were the only four and a half star hotel and we would notice. We did not. First, the good part. Location was perfect, at least mid week when the crowds are not so rowdy. The room was large, and the... More 

Was this review helpful? Yes 7
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2014

Naturally if you step into an Edwardian hotel room, you think antique. But everything functions. We had a beautiful large, light room in the back with a sitting space. The staff were most kind in taking our suitcases up and down the stairs and in supplying us with breakfast. This service was matched by having an up to date bathroom... More 

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Huntsville, TX
Top Contributor
107 reviews 107 reviews
35 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed August 27, 2014

One of the great things about Eureka Springs, Arkansas - dubbed "The Little Switzerland of Arkansas" by the Chamber of Commerce and "The People's Republic of Eureka Springs" by local artisans, hippies, gays and lesbians and others seeking laid back life in a beautiful and old place - is a collection of old hotels. You can choose from the magnificent... More 

Was this review helpful? Yes 3
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