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All 35 Pas de la Casa hotels

Alaska Aparthotel

4.0 of 5 Hotel   |   Carrer de la Solana 4, Pas de la Casa 200, Andorra
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Alaska Aparthotel
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53%
Ranked #17 of 35 hotels in Pas de la Casa
A recent review
3 of 5 stars Reviewed March 3, 2014
David M Barcelona, Spain
  • Overview
  • Reviews (53)
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53 people have reviewed this hotel

Traveler rating
    9
    18
    9
    7
    10
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12
6
Solo
0
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Russian first
  • Spanish first
  • Any
English first
Barcelona, Spain
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 3, 2014 via mobile

First time in Alaska Aparthotel and having a good feeling at the end. Clean apartment but with few natural light and too functional set up. Walls painted in a nicer color than dark grey will help :) Counter staff very friendly, although we had no special issue to be fixed. Restaurant staff very friendly and polite, breakfast ok and dinner... More

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Jerusalem, Israel
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 4, 2014

Having read some of the reviews of this appt hotel I was extremely nervous about staying there. No need to have worried. The appts were very clean on arrival and were cleaned each day of our stay with dirty towels replaced on request. The rooms were warm and comfortable although the double rooms were small. The larger 3-4 person appts... More

Was this review helpful? Yes 1
Kiev, Ukraine
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 15, 2014

We were shocked at the moment when we just walked into our studio room. Grey walls, no daylight, a window looks out on another room's window located just 3-4 meters away. A bathroom is not cleaned well enough - hair all over the place. Wi-Fi barely works. The food selection for breakfast was quite poor and remained the same all... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed February 14, 2013 via mobile

This hotel was booked last minute for a very reasonable price! I was nervous to stay here after all the bad reviews. We got here earlier than the allowed check-in time, reception dealt with it brilliantly, got our room straight away no trouble at all. The room for two was lovely, clean, well heated, nice bathroom. Would be happy to... More

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Manchester
Contributor
12 reviews 12 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 14, 2012

We stayed at this hotel earlier in the year for a skiing holiday and loved it. The hotel was modern, clean and spacious. We had a one bedroom apartment for 4 people which consisted of 1 bedroom and 1 pull out sofa bed, both of which were very comfortable. The kitchenette was great with everything you needed to make meals... More

Was this review helpful? Yes 1
Stoke-on-Trent, United Kingdom
1 review
1 of 5 stars Reviewed March 27, 2012

We booked our stay at the Alaska months in advance, however when we arrived they could not accommodate us. There were at least two other parties waiting in the lobby to be found alternative accommodation, as their rooms had also been filled prior to their arrival. The hotel had organised alternative accommodation miles from the ski slopes (a 50 euro... More

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1 review
1 of 5 stars Reviewed March 19, 2012 via mobile

From start to finish the staff were rude and unhelpful. On arrival we were told that the room we had booked months in advance was now unavailable due to the hotel being overbooked. Alaska had failed to sort out a replacement hotel in pas and were only offering us a hotel in a different resort. We told them that we... More

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Stafford, United Kingdom
2 reviews
1 of 5 stars Reviewed March 16, 2012 via mobile

Terrible service room was double booked, they admitted they knew 7 weeks before but decided not to tell anyone. Manager was terrible couldn't manage a cat.

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London, United Kingdom
1 review
1 of 5 stars Reviewed March 16, 2012

A group of six of us went to the Alaska Aparthotel at the end of February for a one week skiing holiday. The staff were disgustingly rude from start to finish. They ruined the entire experience we had at the Alaska Aparthotel. The hotel needs severe staff training on customer service... until then, AVOID THE ALASKA APARTHOTEL AT ALL COSTS!!!

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Stoke-on-Trent
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 15, 2012 via mobile

This was the worst hotel/apartment ever, due to the incompetence and unhelpfulness of The Alaska staff. I would highly recommend you stayed in alternative accommodation. On a positive, pas de la casa is a good place to ski and party.

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Additional Information about Alaska Aparthotel

Address: Carrer de la Solana 4, Pas de la Casa 200, Andorra
Location: Andorra > Encamp Parish > Pas de la Casa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Alaska Aparthotel 4*
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Also Known As:
Alaska Aparthotel Hotel Pas De La Casa

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Ski-In / Ski-Out Spa Wheelchair access
Hotel Style
#4 Spa Hotel in Pas de la Casa #4 Luxury Hotel in Pas de la Casa #10 Ski-In / Ski-Out Hotel in Pas de la Casa
Hotel Class
Number of rooms
50

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