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All 12 Pas de la Casa B&Bs / inns

Hotel Chat Catsby

2.0 of 5 Small Hotel   |   Carrer de la Solana 18-20, Pas de la Casa, Andorra
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Hotel Chat Catsby
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Ranked #11 of 12 Pas de la Casa B&B and Inns
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31 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
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18 reviews 18 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 20, 2013

There were 8 of us staying in the Catsby at the end of Feb 2013, one couple, two friends and one family. First impressions were good. Nice and clean. Not many staff around and quiet as everyone was on the slopes. When getting dropped off by the coach most people are dropped off at the bus park then u put... More

Was this review helpful? Yes 1
Grays Thurrock, United Kingdom
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 15, 2013

We were not sure what to expect from this hotel after reading some recent reports. Most of the staff we met were very friendly and helpful. Our room had three single beds with about 2 foot gap between them,it did not feel too cramped. The walls are thin ,but we were not disturbed by either of the rooms beside us.... More

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London, United Kingdom
1 review
1 of 5 stars Reviewed February 27, 2013

our rooms were not ready on arrival,when they were we had to find our own towels and toilet paper from the staff who were surly and unhelpful,which we later found out was because they hadnt been paid.trying to get hold of ski locker and safe deposit keys was a chore that took 3 days to achieve.we complained about the dangerous... More

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1 review
4 of 5 stars Reviewed February 18, 2013

Great staff, always friendly and helpful despite some of them speaking limited English. Very good food, especially dinner which was always hot even up until the last sitting. Noise was occasionally an issue, but a pair of ear plugs helped ensure an undisturbed nights sleep. Nick the Aussie Catsby barman was a total legend, full of advice and good humor,... More

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1 review
1 of 5 stars Reviewed February 17, 2013

Upon arrival the reception area was filthy, the carpet was black and the sofa was battered. When we attempted to check in a party of 6 they only had a room for four booked in. After attempting to explain that we required another room to the receptionist who spoke limited English, who claimed he knew nothing as he was night... More

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Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 4, 2013

The front desk staff were rude and unfriendly. When we checked in we were given our key and told not to go to the room for twenty minutes, we weren't even told where the room was or how to get there. We went for breakfast the first morning of our stay at 9.45. Breakfast was supposed to be until ten... More

Was this review helpful? Yes 3
Bath, United Kingdom
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 1, 2013

Bad start; despite rep on transfer coach telling us we had an evening meal, hotel dining room was all cleared up when we arrived, no food. Only one sheet on my bed, turned back, so I was supposed to sleep on a bare matress. The Noise! People in next room sounded like they were IN our room, those in the... More

Was this review helpful? Yes 1
Brisbane, Queensland, Australia
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 29, 2013

If you want to get a good nights sleep don't choose this hotel... the walls are paper thin.. room basic but has everything you need. our blind didn't work so it was fairly loud from people outside and people could see into the room. food was of a good standard if you go at 7.30 when the restaurant opens, there... More

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Oxford, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 9, 2013

We chose rooms with two dangling electric sockets, one missing lightbulb and falling apart stairs, as the other two rooms we saw were in worse condition. Don't hand keys in as you leave each day, as there is a good chance staff won't be able to find them again; as for getting safe keys - this was a problem; also... More

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Derby, United Kingdom
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 21, 2012

This basic hotel is towards the top end of Pasa just past the famous Milwaukee bar so it is a bit of a trek from the coach station, but we went with Crystal who dropped off our bags by minibus. It is however located less than a minute from the slopes. The best way to get to them is to... More

Was this review helpful? Yes 5
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Additional Information about Hotel Chat Catsby

Address: Carrer de la Solana 18-20, Pas de la Casa, Andorra
Location: Andorra > Encamp Parish > Pas de la Casa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Chat Catsby 2*
Number of rooms: 29
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