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Holiday Inn Express El Dorado

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1819 Junction City Road, El Dorado, AR 71730
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Holiday Inn Express El Dorado
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Holiday Inn Express El Dorado
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37 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lawrenceville, Georgia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Needs lots of repairs. Spent one night here then moved to different hotel. Pool out of order. Lots of loud guests. Bad location. Loon at country suites at other end of town. This side of town gone way bad down hill. Did not feel safe. Hole in celing

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IHGCare, Guest Relations Manager at Holiday Inn Express El Dorado, responded to this review

Dear canvasguy30043, We appreciate the time you took to share your experience while staying at our hotel. We are truly sorry to hear that we were not able to exceed or at least be at par with your expectations. We apologize for the state of the pool area and soundproofing conditions on site. In line with this, we have sent... More 

monticello, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 19, 2015

I was really impressed by how nice this hotel was. The breakfast was great and the staff was super friendly. We were there to see the concerts at the festival. We ran into Coolio at the hotel which really got us 30 something year old women excited. The lady at the front desk also gave us good advice about how... More 

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Houston, Texas, United States
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 7, 2014

Definately the most conveniently located to downtown. Housekeeping staff should work at front desk as they are way more friendly. In this town many of the rooms used to be smoking. Some have overcome this challenge, but in holiday inn they still try mask it with the most ungodly perfume spray - worse than the cigarette stench. I stay here... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express El Dorado, responded to this review

Dear StephanOosthuizen, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you found our location convenient and apologize for any inconvenience the condition of the... More 

Benton, Arkansas
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 23, 2014

I have stayed in this hotel many times while traveling on business. The staff is very nice and the breakfast area is always stocked and clean. I REALLY wish they would rebuild in a different part of town...I have often felt unsafe in their parking lot, especially at night. It isn't close to many restaurants, but I will stay here... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express El Dorado, responded to this review

Dear RazorbackNurse , Thank you for taking your time to review our property. I am pleased to know that you liked our breakfast and service received from our staff. However, I regret that our hotel location and parking lot did not meet your expectations. The feedback we receive from our valued guests, like you, enables us to improve and continually... More 

Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 16, 2014

This hotel was exactly what I expected from a Holiday Inn Express - new, clean interior, friendly staff, quick check in/out. It's always nice to be treated well after a long drive from Little Rock! This hotel isn't near restaurants and isn't in the best part of town but I would stay here again if traveling to El Dorado.

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Lake Ozark, Missouri
Level Contributor
78 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 20, 2014

Really nice facility, clean, spacious, love the new carpet in the hallways and stairways. The breakfast was OK, typical offerings. I do like the turkey sausage choice. Staff was friendly, and location is good. I hate to rate so low, but the WiFi connection might as well be non-existent! There are 3 access points listed, two wouldn't allow a connection... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express El Dorado, responded to this review

Dear OnTheRoadWarrior, Thank you for writing a review about your recent stay. We’re glad to know you enjoyed our clean, spacious accommodations and our complimentary breakfast. On the other hand, it is very troubling to see that issues with the WiFi connectivity was a let down. We appreciate you bringing your concerns to our attention and I am confident that... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 5, 2014

This hotel is fantastic is you don't need to sleep. The air conditioner in my room was so loud that I haven't been running it just so I can sleep. But, when the rooms on either side of me turn theirs on, the walls vibrate. I guess I should be thankful because the vibration of the air conditioner kind of... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express El Dorado, responded to this review

Dear Melanie S, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 22, 2014 via mobile

The Holiday Inn Express in ElDorado is a great place to stay if in the area. The hotel is about a block off the main highway so there was no noticeable road noise at night. Also the room seemed to be very quiet, I never noticed people making noise in the hallways. The hotel is not close to much variety... More 

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Dallas, Texas
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed April 9, 2014

Standard Holiday Inn hotel room. Good breakfast; a bit of variety over the week. Free internet. Area driving from here into the downtown is sketchy (I wouldn't recommend stopping at night-or during the day!), but hotel feels safe. Best chain hotel option in town.

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Shreveport
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 26, 2014

I travel quite a bit on business and have stayed in some very nice hotels throughout the U.S. and even out of the country (Hyatt, Marriott, Sheraton, Intercontinental, Ritz-Carlton, Omni, and many others). Service at many of these hotels was very good. I have NEVER received a warmer, friendlier reception and attention to my needs as a valued customer as... More 

Was this review helpful? Yes 1
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15 photos of this hotel

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