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All 9 El Dorado hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   2309 Junction City Rd., El Dorado, AR 71730 (Formerly Quality Suites)
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Ranked #2 of 9 hotels in El Dorado
A recent review
5 of 5 stars reviewed 3 weeks ago
Ariane B Gary, United Kingdom
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32 people have reviewed this hotel

Traveler rating
    17
    9
    4
    1
    1
See reviews for
12
5
1
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
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English first
Gary, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

After an 18 hour drive on the road, I was greeted my some of the best hotel staff I have ever met. Anthony and Kiarra front desk provided excellent customer service. Charlotte was a great housekeeper. And the lady from the breakfast area was very friendly!~ I was impressed with the quality of customer service and the cleanliness of the... More

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Anaheim Hills, California
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed May 4, 2014

My husband and I stayed at Comfort Inn and Suites in El Dorado, AR on a recent non-profit business driving trip across the US. It was one of the most expensive hotels of our entire journey. The room was fine until I woke up at 2:00 am hearing water dripping from the bathroom. When I went to investigate, water was... More

Was this review helpful? Yes 4
Palestine, Texas
Top Contributor
77 reviews 77 reviews
48 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 9, 2013

It's always nice to come into a smiling face after a very long drive.Bed was very comfortable,there is renovation going on at present but I was amazed at how quiet they were!I'll definietly stay there again to see what they did because my room was in good shape really.Breakfast was great eggs sausage,several different juices.easy on and off highway.

Was this review helpful? Yes 1
Phoenix, Arizona, United States
1 review
5 of 5 stars Reviewed November 4, 2013

Stayed a single night when in town for a wedding and was blown away by the customer service. The GM even helped me wrap the wedding present I had picked up; he made a bow out of potpourri and electrical tape! The room had plenty of space, a nice big TV with lots of channels and a roomy work area.

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AR108, General Manager at Comfort Inn & Suites, responded to this review

Dear John, Thank you for taking the time to give us positive feedback! I'm so glad our makeshift giftwarapping was a success! I take pride in my hotel and the services we provide and I am so glad you enjoyed your stay. I look forward to providing you the same pleasant accommodations and service the next time you are in... More

1 review
5 of 5 stars Reviewed October 24, 2013

My husband travels 90% of the year, this year my daughter and I are able to travel with him. We look for a clean hotel, with a good staff, and good location. This place met all of our needs. The front desk staff was amazing, and very helpful. Fresh popcorn and cookies were made in the lobby every afternoon too.... More

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AR108, General Manager at Comfort Inn & Suites, responded to this review

Dear Kris, Thank you for giving us such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 5, 2013

We stayed here for the weekend. After reading some reviews I was a little hesitant. But from the time we walked in the door it has been an amazing stay. The staff is so friendly. The room is great!! Breakfast was good. And everything is very clean. The hotel has obviously had upgrades since some of the older reviews were... More

Was this review helpful? Yes 1
AR108, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Contributor
17 reviews 17 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 18, 2013

This used to be a comfort suites so its the same set up. Big rooms with lots of room. Everything you need. Micro fridge huge flat screen with lots of channels. It's clean and relatively quite with a good breakfast. The rates are decent so it where I always stay in el dorado.

Was this review helpful? Yes 3
AR108, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for the recommendation; we love hearing from our guests! More

Hot Springs, Arkansas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 21, 2013

We stayed here this last week and had a problem with someone complaining about my grandsons (4) & (6). They were excitied to get to stay at a hotel and play in the pool. There were other children there and they were splashing water everywhere and jumping and throwing a sponge ball against the walls and glass. The tile was... More

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Muskegon, Michigan
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed June 20, 2013

The Rooms are very nice and spacious. The staff are nice. However several of my families members rooms were not cleaned by housekeeping in spite of the fact that we left the rooms around 10a and returned late in the evening. i sent an email to the Hotel Manager and he did not respond. These is why i am giving... More

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Prescott, Arkansas, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 19, 2013

We have stayed in El Dorado the last two years for All Stars (Baseball). I made a reservation at a hotel nearby and even paid extra to have a "pool-side" room. When we checked in, we realized there was NO water in the pool. The hotel gave us our money back. Quality Suites was right next door and we thought... More

Was this review helpful? Yes 1
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Additional Information about Comfort Inn & Suites

Address: 2309 Junction City Rd., El Dorado, AR 71730 (Formerly Quality Suites)
Phone Number:
Location: United States > Arkansas > El Dorado
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
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Also Known As:
Comfort Suites El Dorado
El Dorado Comfort Suites

17 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
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Hotel Class
Number of rooms
70

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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