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All 18 Conway hotels

BEST WESTERN Conway

2.0 of 5 Hotel   |   816 E Oak Street, Interstate 40 & 64 East, Conway, AR 72032
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Ranked #11 of 18 Hotels in Conway
A recent review
4 of 5 stars reviewed 2 weeks ago
James K Gilbert, United States
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54 reviews from our community

Traveler rating
    11
    21
    11
    4
    7
See reviews for
18
17
7
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Gilbert, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The price was great. The bath and sink area were very clean and I felt comfortable using them. The bath was even "cheery" but the room was gloomy. When I walk into a gloomy room, I want to turn around and walk out. Employees were so polite and accommodating. We were traveling with 2 small dogs--maybe non-pet rooms were nicer.... More

Review collected in partnership with Best Western

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bwconway, General Manager at BEST WESTERN Conway, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Lincoln, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel was being renovated, that's fine, but the night manager was clueless. The downstairs ice machine didn't work, only the upstairs, and the ONLY soda machine didn't work, with a big sign on the front, but the manager didn't know about this. Then he said there was no where close to eat but the restaurant next door, which had... More

Review collected in partnership with Best Western

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bwconway, General Manager at BEST WESTERN Conway, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

Clarksville, Arkansas
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I checked in at 1 am. I was met by friendly staff who quickly got me into a nonsmoking room like I requested. The room was clean and the bed was comfortable which were my 2 main goals that night. I would stay again. A nonsmoking king room was about $82

Review collected in partnership with Best Western

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bwconway, General Manager at BEST WESTERN Conway, responded to this review

Dear Guest, Thank you for completing the TripAdvisor survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I am glad that we were able to provide you with the amenities you mentioned. Too often, guests are not given a clean room and a comfortable bed. By telling us what... More

Birmingham, United States
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 10, 2014

I have used Best Western Rewards for a long time now and have been totally satisfied with the reservations. However, when I got to the Conway Ark. Best Western on my return trip home there had been a mix up. The lady at the desk 'changed some reservations around' to accommendate our need of a ground floor room. I was... More

Review collected in partnership with Best Western

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bwconway, General Manager at BEST WESTERN Conway, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. I'm so glad our desk clerk was able to accommodate your need for a downstairs room. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping... More

2 reviews
5 of 5 stars Reviewed July 19, 2014

Reasonably priced hotel, with complimentary breakfast that exceeds most. They even have 1 and 2 % milk, sausage, eggs and waffles. All were hot and fresh. Good variety of fresh fruit, and yogurt. Breakfast weekdays is served until 9:30 AM. The room was quiet and the free internet needs no password.

Review collected in partnership with Best Western

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Rushville, Missouri
1 review
5 of 5 stars Reviewed July 4, 2014

We were very fortunate to have been guided to this motel by the great tire shop where we had taken our pickup for repairs after running into mechanical trouble on I-40. The staff were great and very helpful. The room was right off the front of building which I was a little concerned about traffic noise but couldn't hear any.... More

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Oakland, United States
1 review
4 of 5 stars Reviewed June 24, 2014

Stayed for two nights for business. Six guys, for a consruction job. It was over 90 degrees - very hot day. Needed a good room, good bed, and good breakfast. We got it at the Best Western for a good price. Very clean, helpful staff. Good price, would stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwconway, Manager at BEST WESTERN Conway, responded to this review

Dear Sir, Thank you for completing the tripadvisor survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More

Lafayette, LA
Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 31, 2014 via mobile

Pet friendly Best Western in Conway is an old style motel that has been renovated and is nice and clean. Clean, quiet, and located 1/2 block from I-40. Hot breakfast too makes this place a repeat for me.

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Portage, United States
1 review
4 of 5 stars Reviewed May 20, 2014

The food and offering of food is a great value. The room was clean the bed was just right. The staff was courteous and efficient. The only thing that would have made my stay there better would have been an elevator.

Review collected in partnership with Best Western

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2 reviews
5 of 5 stars Reviewed May 19, 2014

Location and amenities were wonderful. Great place to visit. One of the cleanest hotels I've been in in quite awhile. Would love to go and stay there again. And probably will. Very helpful staff that really cares about their customers.

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Additional Information about BEST WESTERN Conway

Address: 816 E Oak Street, Interstate 40 & 64 East, Conway, AR 72032
Phone Number:
Location: United States > Arkansas > Conway
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Conway 2*
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