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Hilton Garden Inn Conway

#4 of 18 Hotels in Conway
Certificate of Excellence
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805 Amity Road, Conway, AR 72032
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Best prices for: 1 room 1 guest
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Hilton Garden Inn Conway
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Hilton Garden Inn Conway
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242 reviews from our community

Traveler rating
    158
    51
    25
    5
    3
See reviews for
68
34
10
103
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (242)
  • Mar-May only
    (89)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (41)
All months
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

I usually don't take time to do these types of reviews, however, this hotel in Conway, Arkansas needed to be reviewed. We stayed on Tuesday just traveling through on vacation/partial business. We have stayed here several times over the years so this vacation stop as we headed into Northern Arkansas was a typical one we are used to making. Let... More 

Was this review helpful? Yes 2
Northwest Arkansas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

My wife chooses this hotel because she likes the comfortable beds. If you need a late check-out, you have to "bulldog" the front desk staff to make sure it gets recorded in "the system." Otherwise, it's a very nice place to stay and the people are friendly and try hard.

Review collected in partnership with Hilton Garden Inn

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Saint Peters
Top Contributor
254 reviews 254 reviews
52 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed 1 week ago

After four years of staying at this hotel for college visits and being treated terribly (as a gold member) I welcomed a new management team. Immediately I could tell that they were trying to be friendly. They hadn't worked out their procedures yet, but they were incredibly friendly and made sure everything worked out (gold member benefits for example). Jamie... More 

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1 review
1 of 5 stars Reviewed 1 week ago

Horrible, disappointing experience. My boyfriend is a Hilton employee who made reservations ahead of time to stay two nights at this hotel. He booked two rooms - one for us and one for his sister. Night number 1, we show up at 11:45 at night after driving 5 hours from Dallas, TX and are told they overbooked the hotel and... More 

Was this review helpful? Yes 1
Chad A, Manager at Hilton Garden Inn Conway, responded to this review

Mrs. Tracy, First off I want to say I am incredibly sorry this occurred. I completely understand your frustration, and we want to make this right for you! We ended up in an overbooked situation on the first night. Our goal is to put guests up at hotels of comparable quality. With none left in Conway we did find the... More 

Little Rock, Arkansas
Top Contributor
57 reviews 57 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean, decent fitness room. The room was average in size- not the largest Hilton Garden Inn room but nice. Friendly staff- great location near shopping & restaurants. Hotel made lunch for us & it was well prepared & the hotel did try to handle our every need. Great breakfast buffet & great make your own waffle!

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Springdale, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I waited until late early in the afternoon to have my assistant book my room and since they were pretty full wasn't sure if I'd get the usual type room I generally request. But they had (for me) the best room in the building still available. I've stayed here at least a half dozen times and always leave happy rested... More 

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1 review
5 of 5 stars Reviewed 1 week ago

My stay was top notch. The staff was helpful at every turn. i had the Salmon with vegetables for dinner one night and it was outstanding. An good fillet cooked properly and presented well made for an excellent dinner.

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Wynne, Arkansas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

After a two day business conference, my wife and I stayed the weekend at the end of April for a total four night stay. As usual, the staff went out of their way to accommodate our group. Due to airline scheduling, one our speakers requested the restaurant open early, and they did. The staff informed our group of a music... More 

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Houston, United States
1 review
3 of 5 stars Reviewed 1 week ago

Paying an extra 10.00 per person for breakfast was a bit much. We could have stayed at another hotel in the area with the same amenities and had a complementary breakfast with at least muffins. They had a kurig coffee maker in the room and extra k kups were $1.00 each. Not real happy with that informaiton.

Review collected in partnership with Hilton Garden Inn

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Conway, Arkansas
1 review
5 of 5 stars Reviewed 2 weeks ago

I had to write this to commend management for bringing someone on board who intuitively knows how to generate and sustain repeat business. It was because of Richard, the night auditor, that I came back to this property due to his exceptional level of professionalism, with a demeaner that was as hospitable, articulate and knowledgable as one would expect from... More 

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