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Hilton Garden Inn Conway

3.0 of 5 805 Amity Road, Conway, AR 72032
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Certificate of Excellence 2014
Hilton Garden Inn Conway
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Hilton Garden Inn Conway
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170 reviews from our community

Traveler rating
    110
    35
    18
    5
    2
See reviews for
50
22
8
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (170)
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    (37)
  • Jun-Aug only
    (62)
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    (49)
  • Dec-Feb only
    (22)
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is an excellent facility that has courteous, helpful staff. The people who work in this hotel are always kind and quick to help. The location is convenient to the interstate highway and to shopping and to the restaurants, and not too far from the colleges located in Conway.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Shirley, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The romance package is just what it says. Rose petals spread out, a bottle of wine chilling and a fruit tray. Beautiful way to start a marriage. My bride very happy. The bed was extremely comfortable, the room was very clean. Hotel was quiet and relaxed. The staff was very friendly and helpful. I will be going back.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HGI-ConwayManager, General Manager at Hilton Garden Inn Conway, responded to this review

Bobby K, Thank You for choosing Hilton Garden Inn Conway for your special day! Booking the Romance Package is a great way to start the marriage off right! Congrats!! I will pass on your kind feedback to the rest of the team! Looking forward to having you back when your travels bring you back to Conway. Thanks, Jake More

Wynne, Arkansas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our second year to use this facility for a business meeting. The staff was helpful, friendly, and knowledgeable regarding the area's best restaurants. One of the presenters had an early morning flight, the restaurant opened early in order to send him off with a hot breakfast. Over the course of I our stay, I made several request, which were cheerfully... More

Was this review helpful? Yes 1
HGI-ConwayManager, General Manager at Hilton Garden Inn Conway, responded to this review

Jew114, Thanks so much for the great feedback. I will be sure to share with the rest of the team. We look forward to seeing you again when your travels bring you back to Conway. Appreciate your business!! Thanks, Jake More

Little Rock, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Exquisite place to be. The hotel had all the trappings of modernity along with coziness of home. The service was excellent, the staff friendly, and the overall experiencing mesmerizing. Excellent location for a getaway.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HGI-ConwayManager, Front Office Manager at Hilton Garden Inn Conway, responded to this review

Thank you for your feedback and we look forward to serving you, if your travels bring you back to Conway. More

1 review
3 of 5 stars Reviewed 4 weeks ago

The heating system was noisy and uncontrollable, didn't matter where we set the thermostat it just kept running. Being a retired heating and air conditioning person, I do know how to set the controls. Even set at 64 degrees heating, it kept the room uncomfortably warm and was noisy as well. For the price of the accommodations, charging $10 for... More

Review collected in partnership with Hilton Garden Inn

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HGI-ConwayManager, Front Office Manager at Hilton Garden Inn Conway, responded to this review

We’re sorry that we didn’t provide you with a rewarding experience during your recent stay at our hotel. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will help us to improve. We’re also sorry that you aren’t satisfied with paying for your breakfast. Our breakfast is much more... More

Arkansas City
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We stayed with a large group for a week. First off the staff was exemplary with no exceptions. They were knowledgeable and helpful at all times. There were other issues that greatly disappointed us however. First issue, a persistent background thrum-thrum-thrum vibration that varied in pitch, volume and cycle all night every night. During the day it wasn't noticeable because... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-ConwayManager, Front Office Manager at Hilton Garden Inn Conway, responded to this review

We’re sorry that we didn’t provide you with a rewarding experience during your recent stay at our hotel. Your satisfaction is very important to us, and we appreciate your feedback about the noise you experienced and the comfort of your mattress. We want you to know that the comments we receive from our guests are taken very seriously and your... More

Frisco, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

I want to compliment the service and great food at the Sunday brunch that they host here each Sunday. The food was outstanding and the service that was given to our family was impeccable. The young server, Kayla, was so friendly and did her very best to make sure we were happy with our meal and had everything we needed.... More

Was this review helpful? Yes
HGI-ConwayManager, Front Office Manager at Hilton Garden Inn Conway, responded to this review

Thank you for joining us on our Sunday Brunch. We do have extroardinary service during Sunday brunch! We look forward to your next visit. More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 weeks ago

I very much enjoyed my stay here! Great rooms, friendly staff, comfortable beds...etc. I loved the Keurigs in the rooms too. We enjoyed the restaurant and the fact that they happily accommodated my strict diet. Very friendly service too! I also took advantage of the lovely pool and hot tub area (the pool is not very big but it was... More

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HGI-ConwayManager, Front Office Manager at Hilton Garden Inn Conway, responded to this review

Thank You for the positive feedback on the amenities and staff here at the Hilton Garden Inn - Conway. We look forward upon your return. More

2 reviews
3 of 5 stars Reviewed October 20, 2014

We drove in a night early to simply get a good night's sleep and used our points to compensate for the expense. We are diamond members of Hilton and go against company policy to continue to be loyal to Hilton. The air conditioner was broken and kept us up all night. Not wanting to wake my kids since they had... More

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HGI-ConwayManager, Front Office Manager at Hilton Garden Inn Conway, responded to this review

We appreciate your feedback and we take your comments very seriously to improve our guests experience. Please contact us to discuss further. Thank You! More

Top Contributor
92 reviews 92 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed October 9, 2014

This was one of the finest properties we have every stayed in. Everyone was so friendly and helpful and the room was very upscale while being comfortable and homey. Everything was exceptionally clean and the water was good and hot. Check in and out was fast and courteous. There was always hot coffee and a snack available in the lobby.... More

Was this review helpful? Yes 1
HGI-ConwayManager, Front Office Manager at Hilton Garden Inn Conway, responded to this review

Thank you for taking the time to share your feedback and to acknowledge our hardworking staff to be as accommodating and welcoming as possible. It is with pleasure to hear of the impression we made with our amenities and services. We are glad you had a GREAT visit with us and we look forward to serving you again. More

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Additional Information about Hilton Garden Inn Conway

Address: 805 Amity Road, Conway, AR 72032
Phone Number:
Location: United States > Arkansas > Conway
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Conway 3*
Number of rooms: 103
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Also Known As:
Hilton Garden Inn Conway Hotel Conway
Hilton Conway
Conway Hilton

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