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All 18 Conway hotels

Comfort Suites Conway

2.5 of 5 Hotel   |   705 Museum Road, Conway, AR 72032
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72%
Ranked #12 of 18 hotels in Conway
A recent review
5 of 5 stars reviewed 1 week ago
Lenda Z Amarillo, Texas
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  • Reviews (58)
  • Photos (6)
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  • Room tips (11)
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58 people have reviewed this hotel

Traveler rating
    27
    14
    9
    2
    6
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20
10
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0
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
Amarillo, Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are driving on I-40 in the middle of our country, try to make it to Conway, Arkansas and stay at the Comfort Suites there. These rooms are all suites, have fridge and microwaves and the hotel has a very nice heated pool that is large enough to swim laps. The people we encountered who work there are ALL... More

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Conway, responded to this review

Dear Lenda Z, On behalf of our entire staff, I would just like to thank you for your kind review. Guest feedback is always encouraged, but it is especially appreciated when someone takes the time to let us know how much they enjoyed their stay. We are so thrilled you were pleased with everything, and hope to see you back... More

Senior Contributor
22 reviews 22 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Whenever we are in Conway, we always stay here since it's better than the other options. The rooms are clean and comfortable. There are a few concerns, this trip the room smelled slightly musty but the bedding was clean and smelled fresh. We don't eat the offered breakfast because it is usually busy and food less than tasty and the... More

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Conway, responded to this review

On behalf of our entire staff, I would just like to thank you for your kind review. Comments such as yours do as much for staff morale as they do for the betterment of our business, and that is something we are especially grateful for. We are so pleased you enjoyed your stay with us, and hope to see you... More

Arkansas
Top Contributor
58 reviews 58 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent this past week here while attending a conference in Conway. The rooms are nice and comfortable, clean, smell good and you can keep them very COLD, if you like. The breakfast was good every morning, always hot and plenty, which was nice because this place was pretty busy. The staff I encountered was friendly and helpful, front desk... More

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Conway, responded to this review

Dear Jacky E, On behalf of our entire staff, I would just like to thank you for your kind review. Comments such as yours do as much for staff morale as they do for the betterment of our business, and that is something we are especially grateful for. We are so pleased you enjoyed your stay with us, and hope... More

Mountain Home, Arkansas
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 17, 2014

Pros...Bed was comfortable, towels were soft & plentiful & breakfast was good. Cons..We stayed over night and five bugs in the room. Too many for us. Staff was very cool to us. Not a very friendly place to stay. Hampton Inn right across the street may be better.

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Conway, responded to this review

Dear Kathy B, On behalf of our entire staff, I would just like to apologize for failing to meet your expectations. We hold ourselves to high standards here, and falling short of those standards is not something we take lightly. We took your information regarding the bugs and immediately had the entire hotel sprayed ( as a preemptive measure; yours... More

Hays, Kansas, United States
2 reviews
5 of 5 stars Reviewed May 28, 2014

Very friendly and helpful. I was there 3 days. They were helpful with my gluten problem. The rooms are well-decorated, spacious and very comfortable. I would highly recommend it. Conway is also a very nice town when traveling through Arkansas.

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Conway, responded to this review

Dear Mary L, On behalf of our entire staff, I would just like to thank you for your kind review of our establishment. Comments like yours do as much for staff morale as they do for the betterment of our business, and that is something we are especially grateful for. We are so pleased you enjoyed your stay, and hope... More

Star City, Arkansas
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 21, 2014

This was a very short stay, so I only have experience with the condition of the room, the breakfast, and check-in and check-out. The room was great: simple, clean, well-decorated, spacious, and had everything we needed. Other reviewers mentioned the noise from the interstate, which was easily heard but not terribly bothersome to me. It did not keep me awake.... More

Was this review helpful? Yes
Melissa B, Manager at Comfort Suites Conway, responded to this review

Dear Gleered, On behalf of our entire staff, I would just like to thank you for your kind review of our establishment. Comments like yours do as much for staff morale as they do for the betterment of our business, and that is something we are especially grateful for. We are so pleased you enjoyed your stay, and hope to... More

Denham Springs, Louisiana
Top Contributor
98 reviews 98 reviews
34 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed April 10, 2014

While traveling through Arkansas we made a stop in Conway for the night. First of all, Conway is a very charming town! If you have an opportunity, go through the historic area. It's very picturesque. With regard to the hotel, it's conveniently located right off the Interstate, front desk staff was efficient and helpful in pointing out many places to... More

Was this review helpful? Yes
Melissa B, General Manager at Comfort Suites Conway, responded to this review

Dear kpickerell, On behalf of our entire staff, I would just like to thank you for your kind review of our establishment. Comments like yours do as much for staff morale as they do for the betterment of our business, and that is something we are especially grateful for. We are so pleased you enjoyed your stay, and hope to... More

Bentonville, Arkansas
Top Contributor
92 reviews 92 reviews
48 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed February 24, 2014

This hotel has dropped in price a lot since they've opened. Hotel is still very nice and convenient off the interstate. Typical Comfort Suites breakfast -- I typically skip it except for some orange juice and fresh fruit if available. Rooms are very comfortable but parking can be a challenge since the lot is shared with a very budget hotel... More

Was this review helpful? Yes
Joey F, Manager at Comfort Suites Conway, responded to this review

Thank you for your wonderful review! We are pleased that you enjoy our hotel. Recently we have lowered our rates. We want our guests to not only receive great customer service, but also secure a rate that is budget friendly. We appreciate your traveller's tip as well and look forward to your next visit. More

Ozark, Missouri
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 16, 2014

My wife & I stayed here in January of 2014. The room was extremely comfortable and well-furnished, and very clean. The beds were very nice, the lobby very tasteful and attractive, and the location was decent. Additionally, the free breakfast was above average. I'd end up giving this place 5 stars but..... Our neighbors were very noisy & we called... More

Was this review helpful? Yes
Joey F, Manager at Comfort Suites Conway, responded to this review

Thank you for taking the time to review us on Tripadvisor. I am glad you enjoyed the amenities of the hotel and the comfort we provide. I apologize if any of the services failed to meet your expectations. We strive for 100% guest satisfaction. During your next trip, I urge you to contact me directly so we can ensure your... More

Cleveland, Tennessee
Top Contributor
120 reviews 120 reviews
51 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed December 28, 2013

We received very pleasant service upon check-in/out and during breakfast. I asked for an top floor room and received that with no problem. There was a sign on the desk when checking in stating that that heater on the pool was being repaired, so it might be too cold for some. My kids still braved it, but not for long.... More

Was this review helpful? Yes
Joey F, Manager at Comfort Suites Conway, responded to this review

Thank you for your time to send us a review! I have taken your comments to maintenance and we are putting top priority on resolving the issues listed in your response. I apologize for the pool heater being down during your stay, we are working in replacing the entire heating unit so we will have less occurrences like these in... More

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Additional Information about Comfort Suites Conway

Address: 705 Museum Road, Conway, AR 72032
Phone Number:
Location: United States > Arkansas > Conway
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Conway 2.5*
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Also Known As:
Conway Comfort Suites

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Pool/beach area (1)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#9 Business Hotel in Conway
Hotel Class
Official Description (provided by the hotel)
Comfort Suites, Conway is a beautiful, modern, 3 story, 70 unit property with lots of amenities! We have an indoor pool, business center, fitness center, guest laundry, wired and wireless internet and provide a FULL HOT breakfast! Our name says it all! We have spacious suites with a sitting area in every room! Every room is equipped with a microwave, refrigerator, iron, ironing board, in room safe, coffee pot, hair dryer and an alarm clock that is ready for your iPod! Our friendly staff is ready to take care of all of your needs! If you are in Conway, this is the place to stay! Brand New Meeting Space Coming Soon! ... more   less 
Number of rooms
70

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