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All 18 Conway hotels

Comfort Suites Conway

2.5 of 5 Hotel   |   705 Museum Road, Conway, AR 72032
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Ranked #12 of 18 hotels in Conway
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
Gleered Star City, Arkansas
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53 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Star City, Arkansas
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was a very short stay, so I only have experience with the condition of the room, the breakfast, and check-in and check-out. The room was great: simple, clean, well-decorated, spacious, and had everything we needed. Other reviewers mentioned the noise from the interstate, which was easily heard but not terribly bothersome to me. It did not keep me awake.... More

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Denham Springs, Louisiana
Top Contributor
90 reviews 90 reviews
30 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While traveling through Arkansas we made a stop in Conway for the night. First of all, Conway is a very charming town! If you have an opportunity, go through the historic area. It's very picturesque. With regard to the hotel, it's conveniently located right off the Interstate, front desk staff was efficient and helpful in pointing out many places to... More

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Bentonville, Arkansas
Top Contributor
89 reviews 89 reviews
47 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 24, 2014

This hotel has dropped in price a lot since they've opened. Hotel is still very nice and convenient off the interstate. Typical Comfort Suites breakfast -- I typically skip it except for some orange juice and fresh fruit if available. Rooms are very comfortable but parking can be a challenge since the lot is shared with a very budget hotel... More

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Joey F, Manager at Comfort Suites Conway, responded to this review

Thank you for your wonderful review! We are pleased that you enjoy our hotel. Recently we have lowered our rates. We want our guests to not only receive great customer service, but also secure a rate that is budget friendly. We appreciate your traveller's tip as well and look forward to your next visit. More

Ozark, Missouri
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 16, 2014

My wife & I stayed here in January of 2014. The room was extremely comfortable and well-furnished, and very clean. The beds were very nice, the lobby very tasteful and attractive, and the location was decent. Additionally, the free breakfast was above average. I'd end up giving this place 5 stars but..... Our neighbors were very noisy & we called... More

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Joey F, Manager at Comfort Suites Conway, responded to this review

Thank you for taking the time to review us on Tripadvisor. I am glad you enjoyed the amenities of the hotel and the comfort we provide. I apologize if any of the services failed to meet your expectations. We strive for 100% guest satisfaction. During your next trip, I urge you to contact me directly so we can ensure your... More

Cleveland, Tennessee
Top Contributor
119 reviews 119 reviews
50 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed December 28, 2013

We received very pleasant service upon check-in/out and during breakfast. I asked for an top floor room and received that with no problem. There was a sign on the desk when checking in stating that that heater on the pool was being repaired, so it might be too cold for some. My kids still braved it, but not for long.... More

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Joey F, Manager at Comfort Suites Conway, responded to this review

Thank you for your time to send us a review! I have taken your comments to maintenance and we are putting top priority on resolving the issues listed in your response. I apologize for the pool heater being down during your stay, we are working in replacing the entire heating unit so we will have less occurrences like these in... More

Lubbock
Top Contributor
59 reviews 59 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 12, 2013

Not much room to maneuver to get into room - and had to make sure we did not close the door on our hanging clothes that were right there where door closed - Nice bed & pillows to choose from; friendly maintenance when we needed spider squishing help........QUIET room on 3rd floor; don't let them assign you the room that... More

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Joey F, Manager at Comfort Suites Conway, responded to this review

I am sorry you had issues with the arrangements of the door. We provide closets in each room with sliding doors so that guest apparel can be hanged free of obstruction from the doors. I am delighted that your overall stay was well received and the staff met or exceeded your expectations. We pride ourselves on our service, whether it... More

Senior Contributor
42 reviews 42 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 5, 2013 via mobile

I stayed at this hotel a couple of years ago and was very disappointed in the cleanliness. There was mold in the bathroom at that time. I thought I would give it another try recently because I like to stay within the choice hotel chain. The only issue I actually complained to the front desk about was the bugs. There... More

Was this review helpful? Yes 1
Joey F, Manager at Comfort Suites Conway, responded to this review

I am so sorry to hear about your issues! I want to assure you that we do take any and all bug complaints very seriously and contact the appropriate exterminators whenever there is an issue. Our hotel has a frequent servicing agreement with terminix for the best preventative measures possible. I apologize for the comment "It's summer time in Arkansas."... More

mound city, ks
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 4, 2013 via mobile

Checked in around 1AM, friendly front desk clerk. Parking was a little out of the way, but when checking in so late it was expected. The breakfast was good, but watched other guests ask people in the back room to refill items. The gentleman was just sitting back there on a chair while guests went without milk and juice. We... More

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Joey F, Manager at Comfort Suites Conway, responded to this review

As a major hub for Branson, the hotel can fill up quickly by late night. I am glad you were able to find parking and we could accommodate you! I have communicated with my breakfast staff the importance of customer service and am positive that you will have nothing but the best experience from us upon your next trip. I... More

Indianapolis, Indiana
Top Contributor
127 reviews 127 reviews
29 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed July 29, 2013 via mobile

Upon arrival we were pleasantly surprised with the attractiveness of the Comfort Suites facility. Walking in the lobby it is very nice and pretty. Same with our room. Aside from stains on the carpet, it appears clean. Upon further inspection though it brings disappointment. Ours was a handicap room, though not requested. The bathroom water pressure was terrible, it was... More

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Joey F, Manager at Comfort Suites Conway, responded to this review

Thank you for expressing your concerns with us. I would like to take the time to address your issues. We are a smoke free facility and have placed the smoking areas across the driveway from our entry way to ensure the 25 ft. limit is obtained. Designated smoking areas are marked with mounted ash trays attached to the pillars. I... More

Kentucky
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed July 8, 2013

We stop here on our way to Oklahoma for the 2nd year in a row. Both times we have received very efficient service and had a nice, clean room. Although the motel is very near I-40, we did not hear any noise from traffic. The continental breakfast offered a variety of choices, from hot foods to bagels, muffins, cereal and... More

Was this review helpful? Yes
Joey F, Manager at Comfort Suites Conway, responded to this review

We are pleased to hear you enjoyed your stay with us! I am thrilled to see that during both of your stays you experienced an excellent level of service from the staff. We work hard to make sure that is the goal each and every time. We are pleased to have you as a loyal guest and look forward to... More

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Additional Information about Comfort Suites Conway

Also Known As:
Conway Comfort Suites
Address: 705 Museum Road, Conway, AR 72032
Phone Number:
Location: United States > Arkansas > Conway
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Conway
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Conway 2.5*
Official Description (provided by the hotel):
Comfort Suites, Conway is a beautiful, modern, 3 story, 70 unit property with lots of amenities! We have an indoor pool, business center, fitness center, guest laundry, wired and wireless internet and provide a FULL HOT breakfast! Our name says it all! We have spacious suites with a sitting area in every room! Every room is equipped with a microwave, refrigerator, iron, ironing board, in room safe, coffee pot, hair dryer and an alarm clock that is ready for your iPod! Our friendly staff is ready to take care of all of your needs! If you are in Conway, this is the place to stay! Brand New Meeting Space Coming Soon! ... more   less 
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