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Candlewood Suites Conway

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2360 Sanders St., P.O. Box 714, Conway, AR 72032
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Candlewood Suites Conway
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Candlewood Suites Conway
Review This Hotel

51 reviews from our community

Traveler rating
    31
    10
    3
    3
    4
See reviews for
17
10
6
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Platte City, Missouri
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were traveling through Arkansas following an ice storm and booked this hotel at the last minute. The staff was very friendly and helpful. The rooms are fairly large, the beds are comfortable, and the towels are thick and fluffy. Our room was quiet and clean and the rate was reasonable. I highly recommend this hotel. Also, the hotel is... More 

Was this review helpful? Yes 1
Ruth Ann L, General Manager at Candlewood Suites Conway, responded to this review

Thank you for your review of your experience with us on TripAdivsor. We are always pleased to know a guest has enjoyed their stay with us. Thank you for all the wonderful comments regarding your stay. We would love to welcome you back again real soon! More 

Johnson City, Tennessee
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 17, 2015

I will recommend everyone I know not to stay at this hotel. To be fair, the rooms themselves are very nice: clean, bathroom is a good size, beds are comfortable, TV is of a good size with good channels, and the room had a small sink, refrigerator, and microwave. The laundry room is one of the nicest I've experieced so... More 

Was this review helpful? Yes 1
Ruth Ann L, General Manager at Candlewood Suites Conway, responded to this review

Thank your for your review of our hotel on TripAdvisor. We genuinely appreciate our guest’s feedback as this allows us to know what we are doing right and what we can improve on in the future. While we appreciate the wonderful comments about the amenities and comforts of the suite and hotel facilities, we regret to hear of the miscommunication... More 

Corpus Christi, Texas
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 11, 2015 via mobile

Needing a place to stay and having no reservation, I checked with Hotel Tonight and found Candlewood Suites at a great rate. The front desk staff was very pleasant and helpful. The room was clean and well maintained. Other than a little noise from the freeway (ask for a room on the West end of the Hotel to avoid this)... More 

Was this review helpful? Yes
Ruth Ann L, General Manager at Candlewood Suites Conway, responded to this review

Thank you for writing a review of our hotel on TripAdvisor. We appreciate your candid feedback. It truly is rewarding to know a guest has enjoyed their stay with us. We hope you will continue using Candlewood Suites as your lodging of choice and look forward to welcoming you back again real soon! More 

Senior Contributor
23 reviews 23 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 23, 2014

We booked this hotel through Priceline and Priceline messed our reservations up. The girls at the front desk were very helpful and nice in getting our room situation fixed. Nice clean hotel everyone we met were friendly. Would stay here again.

Was this review helpful? Yes
Ruth Ann L, General Manager at Candlewood Suites Conway, responded to this review

Thank you for writing a review of your experience with us. I have shared your review with the entire team. We are pleased to know you enjoyed your stay with us and hope to welcome you back again real soon! More 

Rogers, Arkansas, United States
Contributor
18 reviews 18 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 18, 2014

I stayed there for 2 days on business in late November. The rooms are spacious, modern, and clean! Nice kitchen and fridge. Large modern TV. There are several nice restaurants and a Wal Mart within walking distance. I'll stay there again.

Was this review helpful? Yes
Ruth Ann L, General Manager at Candlewood Suites Conway, responded to this review

We appreciate your review and are pleased to know you enjoyed your stay with us. It truly is rewarding to know a guest has enjoyed their stay with us. We look forward to welcoming you back again real soon! More 

Murfreesboro
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 13, 2014 via mobile

We have stayed here many times and very few problems. The office finally got rid of the party by 4:00 AM after my call. Tip: do not stay on the third floor. Even though we have a non-smoking room, they allow smoking on this floor. The other two floors do not allow smoking.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Conway, responded to this review

Dear Nancy P, Thank you very much for taking the time to share your comments online. Kindly accept our sincerest apologies over the inconvenience you had with the noise from other guests. Your comments are being shared with the hotel management and appropriate action will be taken. Your comments are important to the success of our organization, as we rely... More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 6, 2014

Nice people, full size fridge, no breakfast but a lovely 'cupboard' of food choices. I travel and stay in hotels frequently, I will stay here again! Sort of fake smelling air freshener, and there was Chinese food in my friends' fridge, but that was the worst! Everything was nice!

Was this review helpful? Yes
Ruth Ann L, General Manager at Candlewood Suites Conway, responded to this review

Thank you for your review of your experience with us. We appreciate the wonderful comments and are glad you enjoyed your stay with us. I apologize for any shortcomings on the hotel's behalf. We hope you will give us another opportunity to serve you in the future should your travels bring you back to the Conway area. More 

Yukon, Oklahoma
Top Contributor
89 reviews 89 reviews
39 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 20, 2014

The hotel is a very average Candlewood hotel. I guess if you travel with your dogs it might be ok. I personally dont care for the pet smell in stairwells and halls. I stayed in the upper floor at the end facing the highway, this room proved to be very noisy from the Traffic. If you are a heavy sleeper... More 

Was this review helpful? Yes 1
Ruth Ann L, General Manager at Candlewood Suites Conway, responded to this review

Thank you for taking the time to write a review of your experience with us. We genuinely appreciate the candid feedback as this allows us to know what we are doing right and what we can improve on in the future. We hope you will continue using IHG as your lodging of choice. More 

Oneonta, Alabama
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 19, 2014

The location is very convenient to businesses, restaurants and other hotels. Staff is super friendly and respond quickly to requests. Being pet friendly is a plus and they provide treats for them in the lobby. Rates are much better that typical rates around Russellville and Little Rock.

Was this review helpful? Yes
Ruth Ann L, General Manager at Candlewood Suites Conway, responded to this review

Thank you for taking the time to write a review of your experience with us. We appreciate the wonderful comments. We would love to welcome you back on a return visit soon! More 

Buellton
2 reviews
5 of 5 stars Reviewed July 22, 2014

I stayed here for several weeks and everyone was so friendly. Every question I had managers,front desk, and other staff went out of their way to make sure I was happy. Rooms were great with the built in kitchen and a super value too. Many of my co workers complained about various issues when they stayed in OTHER hotels but... More 

Was this review helpful? Yes
Ruth Ann L, General Manager at Candlewood Suites Conway, responded to this review

Thank you for taking the time to write a review of your experience with us. We are so glad to hear you enjoyed your stay. Thank you for all the wonderful comments. It is always rewarding to know a guest has recognized our efforts. Please come back and see us again real soon...and this time bring your co-worker! No need... More 

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