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Comfort Inn & Suites

#7 of 18 Hotels in Conway
Certificate of Excellence
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2370 Sanders Street, PO Box 1013, Conway, AR 72032
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Comfort Inn & Suites
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Comfort Inn & Suites
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118 reviews from our community

Traveler rating
    53
    37
    19
    6
    3
See reviews for
38
20
5
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (49)
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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I am a business traveler and I think that customer service makes the difference. Amanda and Alex went the extra mile to assure my stay was comfortable. One time I stayed here with my wife and granddaughter the breakfast hostess ( sorry I don't remember her name) was so kind and gave my granddaughter a small bag of fruit loops... More 

Was this review helpful? Yes
Osage Beach, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

Upon arriving we were greeted by Melissa Britton at the front desk. She was very pleasant and got us into our room without delay. The accommodations were very pleasant and clean. We travel a lot and this hotel and staff are top notch.The breakfast was very nice and the serving area very well taken care of. If you are traveling... More 

Was this review helpful? Yes
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your kind review! I am glad we were able to accommodate you with a clean, comfortable room, with superior customer service and a fantastic breakfast! Thank you for recommending us and we can't wait for your return! More 

Monticello, AR
1 review
5 of 5 stars Reviewed 1 week ago

We visit conway 8 or 10 times per year and this place never disappoints. Amanda and all the staff are friendly and professional. The rooms are clean and modern. The facilities are top notch-- the kids love the indoor pool! It's also great being walking distance from retail and restaurants.

Was this review helpful? Yes
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

Repeat business is what keeps us going! Amanda is a great asset to Comfort Inn & Suites and I appreciate you pointing that out for everyone to know! We strive to be "top notch" and providing the best hotel rooms and customer service that we can! We look forward to your next stay! Thank you again! More 

Greenbrier, Arkansas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

I reserved a suite for my granddaughter's birthday party. They let us use the breakfast room to have our pizza and cake. The children used the swimming pool and had a great time. Each time a made a request for something ( extra pillows, DVD player) they were provided right away! Every employee I encountered were very friendly and happy... More 

Was this review helpful? Yes
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

Guests love to stay with us to use the pool whether it be for relaxing or celebrating! I am pleased we were able to accommodate you for pizza and cake and any extra requests for extra items needed and that we were able to they were provide it right away! Customer Service and rooms that are clean and beds that... More 

San Antonio
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were driving through Conway and booked online at this hotel. The room was updated and clean. Great price and comfortable bed. The breakfast had many hot and cold options to choose from. Will definitly stay again. Melissa and the rest of the staff were friendly. If you have a trailer, parking may be difficult especially if you arrive late.

Was this review helpful? Yes
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your kind review! I am glad that my staff and myself were able to provide the service you needed. Updated, clean and comfortable rooms with a great breakfast is what Comfort Inn & Suites is all about! We hope to see you again soon! More 

Torrance, California
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

Check in went perfect. Melissa was very helpful giving tips on the areas. The Room was great. Everything worked perfectly, and it was nice and clean. it is located just off the i40 with resturants within walking distance.

Was this review helpful? Yes
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

I am so glad that I was able to provide you with all the information needed on the hotel and surrounding areas! I am also pleased that you were satisfied with your nice and clean room! I hope you come back to see me soon! More 

Lufkin, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband an.d I had a reservation at the Comfort Inn and Suites in Conway, AR, but was unable to take our trip due to my husband becoming ill. I had used points for this stay. Tiame for canceling the reservation w/o losing the points had expired. I contacted the Conway hotel, and Evan, the desk clerk, was instrumental in... More 

Was this review helpful? Yes
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

Even is a wonderful employee and strives to go out of his way to assist every guest that comes through the door or calls on our phone! I will be sure that he is aware of your gratitude and will makes sure everyone here at the hotel sees your recommendation on him! Thank you so much and thank you for... More 

Centerville, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

Our stay was wonderful from the minute we entered the motel. Evan, the young man, at the front desk was polite and prompt in finding us a room. He later helped us in the business room. The copier was hard to use. He managed to get what we needed for us. The room was perfect. We had 2 televisions and... More 

Was this review helpful? Yes
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

I am pleased that Even was able to assist you and provide you with the customer service you deserve! That is what Comfort Inn & Suites is all about. With all of the wonderful things you loved about the hotel- please share them with others so that they are aware of the same great things! We hope you will come... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Comfort for 5 days and it was very enjoyable. A lot of the reason for that was Rashawn, the front desk clerk. A very pleasant hello every time I came in and always some good small talk in passing. She wasn't just good to me but was good with anyone I heard her speak to that... More 

Was this review helpful? Yes
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

Rashawn is great! When you are away from home for any period of time, it is important to have that smiling face to greet you every time you walk into the hotel. I will be sure to share your gratitude with Rashawn and the other employees. I hope that if you ever stay in Conway again, you will be back... More 

Taylorville, Illinois
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I was put in a very small room by the elevator. I would have liked to have been further away from elevator and have bigger room. I am a business traveler and need quiet to work. I also stay in this area often.

Was this review helpful? Yes 1
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

I am sorry that you were unhappy with your room location and size. We only have two of this room type and it is the cheapest rooms that we have just because of that very reason. If you are ever in Conway again, please come back and allow us to upgrade you to a king suite to make up for... More 

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