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All 18 Conway hotels

Comfort Inn & Suites

2.0 of 5 Hotel   |   2370 Sanders Street, PO Box 1013, Conway, AR 72033
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Ranked #11 of 18 Hotels in Conway
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
T N Birmingham, Alabama
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91 reviews from our community

Traveler rating
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    31
    16
    6
    2
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30
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Birmingham, Alabama
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Rooms were good but personally I like lighter and happier hotel decor like Spring Hill Suites and Courtyard. The only complaint I have is that the cloth breakfast room chairs should be replaced with washable materials because they were pretty dirty.

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Brandon, Mississippi
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 6, 2014

We stayed here one night passihg thru using our free night points. Check in went smoothly. Got to our room and lights at the bed would not work -- no bulbs! The desk clerk was apparently the only employee working. He made 3 trips with bulbs and still did not have the kind of CFL reqd, so he took some... More 

Was this review helpful? Yes
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

I am so sorry for the issues you experienced during your stay! Please know that this is not normal procedures for our property and I will look into it immediately. We hope that you will give us another try when you return to Conway. More 

Wichita, Kansas
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 5, 2014

We stayed here one night passing through town. The desk clerk was cordial, the place LOOKS good for the most part, and I tried hard to be OK with the place and like it. It had things that acted in its favor. But I couldn't get over the bad. One thing the smells were beyond tolerable. It's hard to even... More 

Was this review helpful? Yes
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

I am so sorry that you did not enjoy your stay at our property. I am unsure of what smells you experienced but I will indeed investigate them. We recently renovated the hotel with new carpet and new furniture. We still have other projects we are working on and hope that you will give us another try and experience the... More 

Maine
Top Contributor
54 reviews 54 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed November 25, 2014 via mobile

I've stayed here a couple of times now, and have been happy each time. Rooms are clean, staff friendly, and breakfast is good. Rooms have a fridge and microwave. It's right off the highway and there's a Wal-Mart and many restaurants within walking distance. This can be a convenience, but also kinda noisy. Even numbered rooms on back of hotel... More 

Was this review helpful? Yes 1
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your wonderful review! We are happy that you love our hotel as much as we do! We strive for good customer service, clean rooms and a great breakfast! We hope you stay with us again real soon. More 

North Little Rock, Arkansas, United States
1 review
5 of 5 stars Reviewed November 22, 2014

We were needing to stay in town due to a family member having her baby the next morning. She was being induced early the next morning so we wanted to stay close by so we could reach the hospital as soon as possible. The rooms were great, no complaints. The staff was very helpful!

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johndeere43, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete this review. Guest satisfaction is our number one concern, and it is always very rewarding to know we have succeeded in that goal. We are so pleased you enjoyed your stay with us; if there is every anything we can do to make it even better, please feel free to let us... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2014

Let me start off with Amber greeted me when I walked in the door and check in went smooth and she answered the few questions I had with a smile on her face. The room was really nice and spacious, like a few other reviews stated the beds were really comfortable and had a number of pillows to choose from... More 

Was this review helpful? Yes
johndeere43, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete this review. Guest satisfaction is our number one concern, and it is always very rewarding to know we have succeeded in that goal. We are so pleased you enjoyed your stay with us; if there is every anything we can do to make it even better, please feel free to let us... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 24, 2014

We had an enjoyable stay here when traveling to see family. Everyone took good care of us and we were pleased w the room, pretty decor. The reason it isn't 5 stars is the interesting smell in the room and hallways.

Was this review helpful? Yes
johndeere43, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete this review. Guest satisfaction is our number one concern, and it is always very rewarding to know we have succeeded in that goal. We are so pleased you enjoyed your stay with us; if there is every anything we can do to make it even better, please feel free to let us... More 

Cullman, Alabama
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 13, 2014

The manager was kind enough to allow us an earlier check in and gave us a room conveniently near an exit. We were within walking distance of a Wal Mart and a Ruby Tuesday. We had an enjoyable stay. We will stay here again.

Was this review helpful? Yes
Amanda T, Manager at Comfort Inn & Suites, responded to this review

Dear tlstricklin, Thank you for taking the time to complete this review. Guest satisfaction is our number one concern, and it is always very rewarding to know we have succeeded in that goal. We are so pleased you enjoyed your stay with us; if there is every anything we can do to make it even better, please feel free to... More 

Conway, Arkansas
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 28, 2014

Great staff! The hotel is older but nice and clean. A little musty odor but was ok for just an overnight stay. The breakfast was nice and plentiful. I would recommend upgrades for the amount of people that came through the hotel but otherwise I would stay again. The only problem I can think of is one of the computers... More 

Was this review helpful? Yes
Amanda T, Manager at Comfort Inn & Suites, responded to this review

Dear Shae 9, Thank you for taking the time to complete this review. I am so pleased you enjoyed your stay, though concerned that there was an issue with the business center computers. I have since looked into the issue and it has been remedied, but I do apologize for the limited access you experienced while you were here. We... More 

Colorado
Top Contributor
56 reviews 56 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed September 9, 2014

Close to I-40 and restaurants. We requested and got a room on the first floor. The room had maybe a slight bit of musty odor but was very clean and the bed was comfortable. They allow pets and a dog near us was yapping for a bit but not by sleep time. Like many motels these days, they use the... More 

Was this review helpful? Yes
Amanda T, Manager at Comfort Inn & Suites, responded to this review

Dear KenBColorado, On behalf of our entire staff, I would just like to thank you for taking the time to complete this review. Guest satisfaction is our number one priority, and nothing helps us to achieve that more than detailed feedback from people like you. I appreciate you alerting us to the musty smell and troublesome shower rod; though shower... More 

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Additional Information about Comfort Inn & Suites

Address: 2370 Sanders Street, PO Box 1013, Conway, AR 72033
Phone Number:
Location: United States > Arkansas > Conway
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 69
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Also Known As:
Comfort Hotel Conway
Comfort Inn And Suites
Holiday Inn Conway
Hotel Style:
#11 Business Hotel in Conway

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