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All 18 Conway hotels

Comfort Inn & Suites

2.0 of 5 Hotel   |   2370 Sanders Street, PO Box 1013, Conway, AR 72033
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75%
Ranked #12 of 18 hotels in Conway
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
kchavez11
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81 people have reviewed this hotel

Traveler rating
    34
    25
    14
    6
    2
See reviews for
27
13
4
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Fort Worth, Texas
1 review
1 of 5 stars Reviewed 6 days ago NEW

Attention travelers, Hendrix parents and students, and regular Comfort Inn customers, you may want to think twice about dealing with this particular hotel. My personal experience is that its owner views guests with disrespect and indifference. The front desk staff was superb. The room was spacious. The breakfast was adequate, exactly what I expected. All of this is true ...... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After rejecting a different hotel that had no elevator (and we have a disabled person), all we cared about was a hotel with an elevator. This hotel was much more! Friendly staff, FREE hot breakfast, the most comfortable hotel bed EVER, and newly renovated spacious rooms! Would definitely stay here agin but we were just passing through!

Was this review helpful? Yes 1
Paducah, Kentucky
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice hotel, very clean spacious rooms. Price was very reasonable. Great place for an overnight stop Pool was inside nice and clean. Very quiet restful night. Staff very nice offered us a first floor which was nice for us. Good breakfast.

Was this review helpful? Yes
Amanda T, Manager at Comfort Inn & Suites, responded to this review

Dear Guest, On behalf of our entire staff, I would just like to thank you for your kind review of our hotel. Guest feedback is always encouraged, but it is especially appreciated when someone takes the time to let us know they enjoyed their stay. Should you be coming through Conway again, please feel free to let us know that... More

Shiloh, Illinois
Contributor
18 reviews 18 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 18, 2014

Rashonda's customer service was outstanding! The clerk working the night my group checked in could learn alot from her; she lacked communication skills and customer service skills, among a few other pertinent keys to success. The king suite was okay, but the shortest king bed I've ever laid in. I'm pretty sure at 5'7, my feet shouldn't have nearly touched... More

Was this review helpful? Yes
Amanda T, Manager at Comfort Inn & Suites, responded to this review

Dear Guest, On behalf of our entire staff, I would just like to apologize for the issues you experienced during your stay. I am thrilled Rashawn provided you with excellent customer service; the clerk that checked you in has since been relocated, as your experience was not dissimilar from other guests', in that regard. We are deeply, deeply sorry that... More

Chesterfield, Virginia
Top Contributor
67 reviews 67 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 18, 2014

My wife and I stopped at this Comfort Inn after driving all day on I-40. Due to construction and back-ups on I-40 we did not travel as far as planned, so when we saw the hotel, we decided to stop for the evening. I am glad we did. Very clean and quite rooms. Extremely comfortable bed! Well rested in the... More

Was this review helpful? Yes
Amanda T, Manager at Comfort Inn & Suites, responded to this review

Dear Guest, On behalf of our entire staff, I would just like thank you for your kind review. Guest satisfaction is paramount to us, and we are glad that our location and cleanliness met your expectations. Should you be coming through Conway again soon, we would love to have you back! Sincerely, Amanda Thomas Assistant General Manager Comfort Inn and... More

Fort Myers, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 10, 2014

Front desk greeter was friendly and helpful. Wonderful morning Breakfast(real eggs),and helpful hostess. The pool was very nice and warm. Plenty of nearby restaurants for evening dinner. After a long day of traveling it was great to have a quiet room with a large king bed. We would certainly stay again on future travel through Arkansas.

Was this review helpful? Yes 1
Amanda T, Manager at Comfort Inn & Suites, responded to this review

Dear Guest, On behalf of our entire staff I would just like to thank you for your kind review of our hotel. Such comments are as beneficial to staff moral as they are to the furthering of our business, and we appreciate it greatly. We are so pleased you enjoyed your stay, and hope to see you back again soon!... More

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 3, 2014 via mobile

We woke up to bugs in our beds, suitcases, clothes, EVERYWHERE! The didnt seem to care, only after the second complaint did they offer to discount my room. Then charged my card for the full amount anyways!!! The manager doesnt return my phone calls either...ridiculous!!! My children where horrified!

Was this review helpful? Yes 1
Melissa B, Manager at Comfort Inn & Suites, responded to this review

Dear kpearcy, On behalf of our entire staff, I would like to apologize for the terrible experience you had with our hotel. Bugs are an unfortunate certainty all establishments must deal with when the weather gets warmer; however, nothing excuses the poor handling of your complaints by our staff. We have had Terminex spray all rooms on all floors, so... More

Orlando, Florida
Top Contributor
176 reviews 176 reviews
68 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed March 29, 2014

In general, I find that either Comfort Suites or Choice Suites to be good values for staying while on the road. This one is near many restaurants, stores and services; while at the same time, it is relatively quiet - a good combination for anyone.

Was this review helpful? Yes 1
Melissa B, Manager at Comfort Inn & Suites, responded to this review

Dear CherokeeMan, I would like to thank you for taking the time to give us a review. Your comments are very important to us, as we use them as a means to constantly improve our hotel. We are thrilled you enjoyed your stay, and hope to see you again soon! Sincerely, Amanda Thomas Assistant General Manager Comfort Inn and Suites... More

Grant, Michigan
Top Contributor
275 reviews 275 reviews
110 hotel reviews
446 helpful votes 446 helpful votes
4 of 5 stars Reviewed March 28, 2014

Kind of easy to find, nice facility and kind employees. The internet was not working on this night but I used my own hotspot. Very comfortable bed and nice shower and bath. Breakfast was OK, but was in a small room with limited choices . We would stop in again, it's a good choice for most travelers like us.

Was this review helpful? Yes
Melissa B, Manager at Comfort Inn & Suites, responded to this review

Dear Impala Guy, I would like to thank you for taking the time to give us a review. I am thrilled you enjoyed your stay, though I am very sorry for the issues with wifi and limited breakfast choices. Unfortunately there was nothing to be done about the connectivity problems we were having, but you will be glad to know... More

Newton, Iowa, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 23, 2014

Good rates and overall nice hotel for the money. Rooms we stayed in were very well furnished with what we felt you would expect to see in a much spendier hotel. Breakfast was good and there was plenty to go around. The only area that I felt needed some improvement was the breakfast room, as it was rather small. Not... More

Was this review helpful? Yes
Melissa B, Manager at Comfort Inn & Suites, responded to this review

We are so pleased you enjoyed your stay with us! We are always looking for ways to grow and improve, so your comment regarding the breakfast area is much appreciated. We hope to see you again soon. More

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Additional Information about Comfort Inn & Suites

Address: 2370 Sanders Street, PO Box 1013, Conway, AR 72033
Phone Number:
Location: United States > Arkansas > Conway
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
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Also Known As:
Comfort Hotel Conway
Comfort Inn And Suites
Holiday Inn Conway

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#11 Business Hotel in Conway
Hotel Class
Official Description (provided by the hotel)
Winner of the prestigious TripAdvisor Certificate of Excellence. ... more   less 
Number of rooms
69

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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