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Comfort Inn & Suites

#6 of 18 Hotels in Conway
Certificate of Excellence
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2370 Sanders Street, PO Box 1013, Conway, AR 72032
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125 Reviews from our TripAdvisor Community

Traveler rating
    58
    39
    19
    6
    3
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39
23
6
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Eufaula, Alabama
1 review
4 of 5 stars Reviewed 5 days ago NEW

Nice room, good price, great breakfast. Hotel is behind other buildings and is kind of difficult to access, but close to WalMart and lots of restaurants. Rooms are nice and clean and they have a better than average hot breakfast...eggs, bacon, sausage, etc.

Was this review helpful? Yes
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to give us a great review! Our full hot breakfast is just one of the many attractions to our hotel. We are conveniently located by Wal-Mart and numerous places to eat. We are close to downtown Conway where there is plenty of shopping or close to all your big businesses. Thank you for staying... More 

Rienzi, Mississippi
1 review
5 of 5 stars Reviewed 1 week ago NEW

Took a chance at exit 125 after a long day on the road. We were met by great staff, and we walked in without reservations to a warm welcome and great rooms. We enjoyed a warm breakfast before hitting the road again in the morning. Felt very at home!

Was this review helpful? Yes
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

We are glad that your unexpected stay made you feel right at home. It's tough being out on the road sometimes and very refreshing when you are welcomed into a hotel and treated like family. Great, clean rooms and a full hot breakfast helps as well! Maybe your next trip will be a little more expected and you will stay... More 

Fremont, Michigan
Top Contributor
55 reviews 55 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here recently and had a great experience. The rooms were very clean. Service was excellent upon check in. The only negative for us was that we wished there was more healthy choices on there breakfast buffet. If we come through Conway again we will stay here.

Was this review helpful? Yes
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

When traveling it can be hard to find a great place to stay. I am pleased that you found that great place with us! Clean rooms and great customer service is something you can expect from the Comfort Inn & Suites in Conway! I am sorry that we didn't have all the requests on the breakfast that you would like.... More 

1 review
5 of 5 stars Reviewed 1 week ago

I wrote a review before but it was for the wrong hotel and the front desk clerk reminded me while looking at trip advisor post. Anyhow, I had my first stay at the location and it was acceptional. The young lady Khloe worked fast and kept great conversation while getting me checked in. I came back down for towels and... More 

Was this review helpful? Yes
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

Choosing the right hotel is important. Having that great customer service and friendly face helps add to that perfect place to stay. I am happy to hear that Chloe was the person to give you those customer service needs that you had. Now as a rewards member, you can earn free nights and have lots of benefits no matter what... More 

Forrest City
1 review
5 of 5 stars Reviewed 3 weeks ago

I was most pleased with the cleanliness of The Comfort Inn & Suites in Conway, AR. The staff was very helpful and were most pleasant. It was of great help to have a wonderful breakfast before we left the hotel for the Women Run/Walk Arkansas 5K held in Conway! Keep up the great work, guys!

Was this review helpful? Yes
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

Exceptional service is something that we at the Comfort Inn & Suites take pride in. I am glad to hear that the staff was helpful and pleasant. I am also pleased to hear how much you loved the breakfast as well. We hope to see you again when you return to Conway! More 

Oklahoma City, Oklahoma
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Whenever we are in the area, we stay at this hotel - this time in Room 122. Friendly staff, comfortable rooms and beds, quiet and clean. Great value! Their breakfasts are legendary! Hot, fresh scrambled eggs and either sausage or bacon, all cooked to perfection and waffles, yogurt, cereal, various coffees and juices, too. There is a staff member assigned... More 

Was this review helpful? Yes
johndeere43, General Manager at Comfort Inn & Suites, responded to this review

Repeat business is what keeps us going! We look forward to seeing the same guests come back time and time again! In case no one has said so lately- THANK YOU for your business! We love providing those little extra things that make guests want to come back and I am pleased that you will return once again! Let us... More 

Branson, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great experience, best motel, great breakfast & super friendly staff. We will definitely stay here again when we're in the area. Great amenities---but we didn't take advantage of all that was to offer.

Was this review helpful? Yes
johndeere43, General Manager at Comfort Inn & Suites, responded to this review

I'm sorry that you were unable to utilize all that Comfort Inn & Suites had to offer during your stay but happy to hear that you loved the hotel as much as we do! Maybe during your next trip to Conway, you can stay with us again and take advantage of the indoor pool, business center and fitness center. We... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 21, 2015 via mobile

I am a business traveler and I think that customer service makes the difference. Amanda and Alex went the extra mile to assure my stay was comfortable. One time I stayed here with my wife and granddaughter the breakfast hostess ( sorry I don't remember her name) was so kind and gave my granddaughter a small bag of fruit loops... More 

Was this review helpful? Yes
johndeere43, General Manager at Comfort Inn & Suites, responded to this review

I am very pleased to hear that Amanda and Alex was able to provide you with the customer service you deserve! We are conveniently located in Conway off I-40, exit 125. Comfort Inn & Suites employees work hard to provide you and many other customers with the best that we have to over with that extra added touch to keep... More 

Osage Beach, Missouri
1 review
5 of 5 stars Reviewed April 13, 2015

Upon arriving we were greeted by Melissa Britton at the front desk. She was very pleasant and got us into our room without delay. The accommodations were very pleasant and clean. We travel a lot and this hotel and staff are top notch.The breakfast was very nice and the serving area very well taken care of. If you are traveling... More 

Was this review helpful? Yes
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your kind review! I am glad we were able to accommodate you with a clean, comfortable room, with superior customer service and a fantastic breakfast! Thank you for recommending us and we can't wait for your return! More 

Monticello, AR
1 review
5 of 5 stars Reviewed April 12, 2015

We visit conway 8 or 10 times per year and this place never disappoints. Amanda and all the staff are friendly and professional. The rooms are clean and modern. The facilities are top notch-- the kids love the indoor pool! It's also great being walking distance from retail and restaurants.

Was this review helpful? Yes
Melissa B, General Manager at Comfort Inn & Suites, responded to this review

Repeat business is what keeps us going! Amanda is a great asset to Comfort Inn & Suites and I appreciate you pointing that out for everyone to know! We strive to be "top notch" and providing the best hotel rooms and customer service that we can! We look forward to your next stay! Thank you again! More 

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