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Holiday Inn Express & Suites Conway

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2330 Sanders Street, P.O. Box 576, Conway, AR 72032
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Holiday Inn Express & Suites Conway
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Holiday Inn Express & Suites Conway
Review This Hotel

66 reviews from our community

Traveler rating
    43
    15
    5
    2
    1
See reviews for
24
5
2
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (21)
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Ball Ground,GA
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Very nice, comfortable. Came in without a reservation, in the pouring rain....only had 2 rooms left of which they gave us a good rate. Would have loved to enjoyed the little balcony we had, but too rainy and cold!

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1 review
4 of 5 stars Reviewed February 16, 2015

I stayed a few nights and the service and rooms excellent. Great hotel to stay in while in Conway, AR. I would definitely stay again! The room was very clean. I stayed on the 4th floor so there was not much noise. Breakfast was good also. Housekeeping was courteous and patience.

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Conway, Arkansas
Contributor
18 reviews 18 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 3, 2015

Needed a place to stay in our own hometown overnight. First, we were put on the first floor. This proved to be very noisy with people opening and closing the side door that was near our room. Add to that, people in the room next to us were very noisy and loud. After explaining this to the desk clerk, we... More 

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Watauga, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 14, 2015

I have been staying at this Holiday Inn Express in Conway, Arkansas, for approximately once a month since July 2014. I have always had excellent service! The rooms are extra clean and the breakfast is delicious. I have always felt safe at this establishment. The staff is friendly!

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Dallas
Top Contributor
65 reviews 65 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 9, 2015

Staff was friendly and very helpful but had a few problems with my stay. It was the coldest night of the year so far and the heater was not working. Amber came to the room to reset the system and it seemed to be working. However, when I came back from dinner, it was not working again. Again, Amber was... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Conway, responded to this review

Dear tex4211, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is nice to read that you have appreciated the service our staff had rendered. However, please accept our sincere apology if your stay was negatively... More 

1 review
5 of 5 stars Reviewed December 24, 2014

The young man at front desk was very nice and very helpful answered all my questions and was very very polite! The hotel was very clean and seemed to be well managed. It was by far the nicest holiday in I've stayed in! From the outside appearance all the way to the rooms felt as if I was at home!... More 

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HIEMgr14, General Manager at Holiday Inn Express & Suites Conway, responded to this review

We appreciate all the wonderful comments regarding our hotel and staff. It truly is rewarding to know a guest has enjoyed their stay with us. We look forward to welcoming you back again real soon. More 

Top Contributor
59 reviews 59 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 28, 2014

My son and I recently used a reward night at this location. I was very impressed with the appearance and cleanliness of the hotel. All common areas as well as our room were sparkling clean with a fresh smell--no typical hotel odors. This says a lot since I often detect smells that others do not, especially the musty a/c ones.... More 

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HIEMgr14, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you for taking the time to write a review of your experience with us. We appreciate all the feedback and are glad to know you enjoyed your stay with us. Rest assured, we will look into the breakfast experience of our guests. We would love to welcome you back on return visit soon! More 

Torreon, Mexico
Top Contributor
141 reviews 141 reviews
35 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed November 9, 2014

wish all ihg hotels were as nice as this place........amanda at the front desk was wonderful and even woke me in the am laughing .......plus the breakfast area was busy but they kept it clean and full at all times..........would return to this hotel if im in the area again...........greaty job conway staff!

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HIEMgr14, General Manager at Holiday Inn Express & Suites Conway, responded to this review

We appreciate the wonderful comments regarding the staff of the hotel. Your review will be shared with the entire team to let them know what a good job they are doing. Please come back and see us again soon! More 

Denver, Colorado, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 3, 2014

"Chel", a real charmer, greeted us at the front desk, making us feel most welcome during our second night out. It had been a tough day on the road and we were ready for a good night's rest, which she guaranteed. And we enjoyed . One of the nicest IHG properties we have had the pleasure of staying. Everything "top-notch".

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HIEMgr14, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you for taking the time to write a review of your experience with us. We are pleased in knowing you enjoyed your stay with us. We appreciate all the wonderful comments and your review will be shared with the entire team to let them know what a good job they are doing. Please come back and see us again... More 

Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed October 9, 2014

We stay here once a month. The staff is always friendly and helpful. We call to make reservations and they remember us! We have a room we like to stay in. They always try to put us in our preferred room. The pool is nice. The free breakfast has a lot to choose from.

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HIEMgr14, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you for taking the time to write a review of your experience with us. We are pleased to know you enjoy staying with us while in Conway. We would love to welcome you back again real soon! More 

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37 photos of this hotel

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Pool/beach area (2)
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Bathroom (1)
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