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Holiday Inn Express & Suites Conway

#5 of 18 Hotels in Conway
Certificate of Excellence
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2330 Sanders Street, P.O. Box 576, Conway, AR 72032
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Holiday Inn Express & Suites Conway
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96 Reviews from our TripAdvisor Community

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Harrison, Arkansas
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

HI Express in Conway fits the bill if you need a clean, well-appointed, heavy-in-the-extras department place to stay. While near the major interstate in the area, the room we stayed in on the first floor was sufficiently sound-proofed to make the well-travelled highway we exited a distant memory. The check-in staff was courteous, friendly, and efficient. Breakfast had all the... More 

Helpful?
1 Thank Subeallen
Tyler
1 review
4 of 5 stars Reviewed 2 weeks ago

Walmart out the front door, and outback steakhouse restaurant by the back door. If you are on business or stranded in a storm.. this is the place to be. Very good variety at breakfast. I would go back again.

Review collected in partnership with this hotel

Helpful?
Thank sdrnavy91
Hendersonville, Tennessee
1 review
3 of 5 stars Reviewed 2 weeks ago

I stay at this hotel numerous times a year. I travel for business and always look for the little things that make a hotel a stay great. I think Conway does a good job and in some cases could be better. Most people who stay in hotels would not see the differences like I do and little things mean a... More 

Review collected in partnership with this hotel

Helpful?
Thank nickcoss2016
Conway, Arkansas
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was great, the room was clean and the food was great. They had a large varietyof things to eat and drink. We were very pleased with our stay, and would choose this hotel again. It was easy to get to the shopping and restaurants in the area.

Review collected in partnership with this hotel

Helpful?
Thank donnahJ3219RF
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you for your review. We genuinely appreciate your feedback. We hope to welcome you back again real soon! More 

Springfield, Missouri
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

Overall experience was great with employees and stay. Only concern is the bathroom ceilings bad shape. Especially in the shower area. Looks like they may have had a leak in an upper floor and damaged it. I will stay there again.

Review collected in partnership with this hotel

Helpful?
Thank rick_tatum
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you for your review. We are pleased to know you had a great experience. We hope to welcome you back on a return visit real soon! More 

Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 25, 2015 via mobile

We have stayed here a couple of times on our way to visit our daughter in Albuquerque, New Mexico. After 10 hours on the road this motel is a welcome sight. The staff is very friendly and helpful especially the front desk clerk. The room was spacious and clean. The free breakfast was very good. The attendant was very friendly... More 

Helpful?
Thank Scompton04
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you for your review of your experience with us. It is truly rewarding to know a guest has enjoyed their time with us. We appreciate all the wonderful comments. Please come back and see us again real soon. More 

Little Rock
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 10, 2015

I stayed on a week night and was satisfied by the service and accommodations. I usually stay at Embassy Suites, but this was just as nice. The TV was large, room quiet, and I was able to find exactly what I wanted for breakfast. I'll be back.

Helpful?
Thank ArkansasSandi
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you for choosing our hotel during your visit to Conway. We appreciate you and your business. We hope to welcome you back again soon. More 

Spring Hill, Tennessee
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 10, 2015

Having to make an unplanned overnight stop, they were accommodating as far as getting us a room last minute but the room wasn't the cleanest. Bathroom floor was dirty around the stool and in the corners by the tub. Bed and bedding appeared clean; otherwise would have complained to management.

Helpful?
Thank Okla3146
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Conway, responded to this review

Dear Okla3146, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the accommodation provided by our hotel and the cleanliness of our beds. However, I was concerned to see that you were not impressed with the cleanliness of our room and bathroom. I would like... More 

1 review
5 of 5 stars Reviewed November 25, 2015 via mobile

Amalia S. was alone at the desk when we checked in. The phone was ringing off the hook, and two or 3 of us were wanting to check in at the same time, nearing midnight. She juggled greeting us, others, room rate info, answering phone to greet them - place them on hold, and return as needed. We were in... More 

Helpful?
Thank Maria K
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you for your review. I will be sure to share your comments with Amalia. It is always rewarding to know a guest has enjoyed their stay with us. We hope to welcome you back again real soon. More 

Lewisburg
1 review
5 of 5 stars Reviewed November 23, 2015 via mobile

I haven't had many good experiences with hotel staff, but this hotel went above and beyond 100%. I was new to the area and your front desk clerk, Kristy Uptain, was super friendly. Have me a run down of Conway. Have me directions to best real estate company and name of what turned out to be a great realter. She... More 

Helpful?
Thank Jennifer K
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

We are pleased to know your stay was more than you expected. I will be sure to share your comments with Kristy. It is always rewarding to know a guest has enjoyed their stay with us. Please come see us again real soon. More 

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