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Holiday Inn Express & Suites Conway

#5 of 18 Hotels in Conway
Certificate of Excellence
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2330 Sanders Street, P.O. Box 576, Conway, AR 72032
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Holiday Inn Express & Suites Conway
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75 Reviews from our TripAdvisor Community

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Traveler rating
    47
    18
    6
    2
    2
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31
5
2
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (75)
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    (27)
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Tx
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here June of 2015. We stayed for two nights, in different rooms both nights. The rooms were generally very clean. I could nit pick, however they were about as clean as I have found any hotel room and well appointed. The only problem was the room we had the first night had an unusually loud air conditioner that would... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Had a great experience the young lady at the front Tanishia made my rough day of travel much better she was very happy great smile and made us feel right at home the room was great. We look forward to our next trip to Arkansas. One of my best experiences in regards to a hotel!

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Wichita, Kansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After having trouble reserving a room late a night, I stopped in at the Conway Holiday Inn Express and Suites at Conway, Arkansas. Although completed booked for the evening, the ladies at the desk, Samantha and Amalia, took time to find a room for us at another location. After experiencing difficulty at another hotel location where the desk attendant told... More 

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Austin, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 26, 2015

Newest and nicest hotel in Conway. Friendly staff aim to please. The staff makes every effort to answer questions and make our stay easier. Rooms are new, have comfortable beds, Some of the rooms are Suites that are very spacious.

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Conway, Arkansas
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 14, 2015

I stayed at this hotel one night while in town for Toad Suck Daze. This hotel has the nicest curb appeal of all in the area, very clean and well kept. The clerk that checked me in was very busy with answering phones and assisting guests but managed to maintain a handle it all in a very friendly manner. The... More 

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1 review
5 of 5 stars Reviewed May 3, 2015

We booked the meeting room to host my graduation dinner. From the beginning, the staff was amazing! Everyone was so incredibly knowledgeable and helpful! Trey booked our event and gave us all the pertinent info we needed. Tanesha took the time out to make sure the setup was as we desired several days in advance and allowed us to view... More 

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Arlington, Virginia
2 reviews
4 of 5 stars Reviewed May 2, 2015 via mobile

Stayed here for a night with my dad while we were traveling cross country. It had been a loooooong day driving so the cleanliness and comfort of the hotel was welcome. Clean rooms, comfy beds, NO bed bugs, decent breakfast. Everyone who worked there was super nice and helpful, especially Hunter at the front desk who gave us the last... More 

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Austin, Texas
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 27, 2015

I wanted to really like this hotel, the guy at the front desk was so helpful when we checked in. Until we saw the bugs in our room, the hotel was notified they came in and collected the bugs, and the manager offered us our points back, stating we will not be charged for that one night. Of course we... More 

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HIEMgr14, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you for your review regarding your experience with us. I regret to know you were not satisfied with the service you received. We pride ourselves in providing excellent service to all of our guests and I would like to address this further. I have sent you a private message. I look forward to hearing from you and being of... More 

Parsons, Kansas
1 review
3 of 5 stars Reviewed March 30, 2015

Refused to honor our confirmation from trip advisor. Then told us they would not honor our room (double queen suite) since they filled them that afternoon. Instead offered us double queen room for same price as suite.

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Conway, responded to this review

Dear clm315, Thank you for your review regarding your recent stay at Holiday Inn Express & Suites Conway, AR. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from... More 

Ball Ground,GA
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 24, 2015

Very nice, comfortable. Came in without a reservation, in the pouring rain....only had 2 rooms left of which they gave us a good rate. Would have loved to enjoyed the little balcony we had, but too rainy and cold!

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37 photos of this hotel

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