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All 21 Bentonville hotels

Courtyard Bentonville

3.0 of 5 Hotel   |   1001 McClain Road, Beau Terre Office Park, Bentonville, AR 72712
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Ranked #11 of 21 hotels in Bentonville
A recent review
3 of 5 stars reviewed 4 weeks ago
Stephanie N Grain Valley, Missouri
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55 people have reviewed this hotel

Traveler rating
    19
    16
    14
    1
    5
See reviews for
12
4
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27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Grain Valley, Missouri
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Nice, modern accommodations. They initially gave us a key to the wrong room (I'm sure the occupant appreciated our efforts at 11:30 pm)! When we got to the actual room, all was fine. They have a 'Starbucks' on site but there is a real Starbucks a few miles away.

Was this review helpful? Yes
GlennaFleetwood, Manager at Courtyard Bentonville, responded to this review

Stephanie N, We would like to thank you for your response. We have been in the process of training some new staff and I apologize for the key incident. I appreciate you letting us know our faults, it only makes us better. Please contact me directly the next time your in the area and I will make sure you are... More

Kansas City, Missouri
Top Contributor
108 reviews 108 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed July 21, 2014 via mobile

Quality Marriott experience. Near Crystal Bridge Museum. Best to ask for room facing street and not highway. Lovely covered pool and hot tub area. Rooms, Mattress, Bedding were excellent. Hotel is spotless, my compliments to the Housekeepers. Check in swift and friendly. I had a problem trying to use a Marriott Gift Card to pay, but I must say the... More

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GlennaFleetwood, Manager at Courtyard Bentonville, responded to this review

Motion22, We appreciate the compliments you have given our hotel. We do our best to provide the best customer service. Our staff work very hard to make sure our hotel stays clean. We look forward to you returning to our hotel! Thank you! More

Kansas City, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2014

Our basketball team stayed there over the weekend. The staff at the hotel was very nice and had great customer services skills. hotel and rooms were very clean, the front seating area was nice and clean overall the hotel was great, I would go back and stay there. hot breakfast, really like the view from my room.

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GlennaFleetwood, Manager at Courtyard Bentonville, responded to this review

MsKeyta, We appreciate the nice words you have given our hotel and staff. We look forward to providing the same amazing skills our staff has to offer in the future. The hot breakfast will be waiting! -Thank you More

New Franklin, Missouri
1 review
5 of 5 stars Reviewed June 15, 2014

As a traveling basketball team we have stayed at many hotels in many cities and states. This one is at the top of our list and so looking forward in coming back. The outdoor firepit and social seating areas around the hotel was wonderful. The front desk staff very helpful and Janet and Denise are super profession on a guest... More

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GlennaFleetwood, Manager at Courtyard Bentonville, responded to this review

Karen M, We really appreciate the positive attitude you have given us. We would like to thank you and look forward to taking care of all of your needs in the future. Send the ball teams our way and our staff will provide them with the most awesome guest experience available. -Thank you More

Benton, Arkansas
1 review
5 of 5 stars Reviewed June 7, 2014

took great care of Basketball Team. All of our needs were met. They went above and beyond the call of duty to insure we were all comfortable and safe. I highly recommend my friends and family when they are in this area to use this property., Oh yea ask for Denise.

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GlennaFleetwood, Manager at Courtyard Bentonville, responded to this review

Theo P, I am glad our staff done so well making sure all of your needs were met. We appreciate the feedback you have given us and would like to continue to provide you with the same dedication and appreciation in the future. We will continue to provide teams with the satisfaction they deserve as well as the guests traveling... More

Los Angeles
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 29, 2014

Right off the freeway and relatively close to downtown Bentonville, this place is ideal for business travelers. Rooms are well appointed with free wifi. Breakfast was fast and the staff throughout the building were very courteous and polite. I definitely would stay here again on a trip to Bentonville.

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GlennaFleetwood, Manager at Courtyard Bentonville, responded to this review

wwtraveler0001, We really appreciate the positive feedback. The staff at this property do what they can to provide the best customer service available. We look forward to your return and will yet again be the courteous and polite staff you expect at the Courtyard in Bentonville AR. -Thank you More

Stuart, Florida
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 1, 2014

The location is excellent and the room was comfortable and clean. The only thing I would change is to have the thermostat on the wall instead of the old fashioned air handler which doesn't allow you to set the actual temperature. I really like the way the hotel staff responded to questions and the hospitality I received. I will definitely... More

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GlennaFleetwood, Manager at Courtyard Bentonville, responded to this review

Allan R, We appreciate the positive feedback you have given our hotel. I will let my management know your opinion of our old fashioned wall units. I would love for our hotel to have thermostats on the wall as well. Next time you plan on coming to the area please contact me directly and I will ensure you have the... More

St. Louis, MO
Contributor
20 reviews 20 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 25, 2013

As a platinum Marriott member, I stay at Marriotts frequently and always request a quiet room. While on business in Fayetteville with my young daughter, I liked the location and setting of this quiet hotel in a corporate office park. At only 10% full, this should have been easy to provide good service. But at 7:00 am on Sunday morning(!!),... More

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GlennaFleetwood, Manager at Courtyard Bentonville, responded to this review

LvtoPack, We would like to thank you for filling out a review. We admire feedback from all guests, good or bad. It helps our staff strive to be better. My staff and I were unaware of any work being done on a Sunday morning but will be sure this will never happen again. We strive to provide the best customer... More

Towson, Maryland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed December 3, 2013

Very nice stay - the lobby has been updated and the breakfast service was much faster than last time. Front desk service was great and went out of their way to help out (young guy working dec 2nd at time). Not the most inexpensive place in Bentonville, but for Marriott loyalist it's great.

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DestinLewis, General Manager at Courtyard Bentonville, responded to this review

RoadRunner1515, Thank you very much for the kind words about our staff here. We've made strides to boost our level of service and response time at our Bistro. Our front desk is very happy to hear that we did everything possible in ensuring you enjoyed your stay. Service here is our top priority and we value your opinion and feedback.... More

Contributor
15 reviews 15 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 5, 2013 via mobile

We went on a pleasure trip and boojed this hotel for the weekend. It must be strictly business because almost no other guests were there. The hot tub and pool were tiny. Traffic in the town is not an issue so getting aroynd was very easy. They don't provide any breakfast so you need to make coffee in your room... More

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DestinLewis, General Manager at Courtyard Bentonville, responded to this review

Oito, We want to thank you for filling out a review on our property here at the Courtyard by Marriott we value every guest's word and opinion. These reviews are priceless to us in enabling me and my staff to accommodate every guests needs. -Thank you More

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Additional Information about Courtyard Bentonville

Address: 1001 McClain Road, Beau Terre Office Park, Bentonville, AR 72712
Phone Number:
Location: United States > Arkansas > Bentonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Bentonville 3*
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Also Known As:
Courtyard Bentonville Hotel Bentonville
Bentonville Marriott
Bentonville Courtyard

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
90

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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