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Courtyard Bentonville

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1001 McClain Road, Beau Terre Office Park, Bentonville, AR 72712
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Courtyard Bentonville
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66 reviews from our community

Traveler rating
    22
    22
    16
    1
    5
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14
6
4
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edmond, Oklahoma
Contributor
18 reviews 18 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We showed up through a team soccer booking, and those are always going to have problems. I recognize that. So, our roll-a-way that we expected wasn't available, but the two gentleman up front more than made up for it. It really could have gone bad because it was rainy and miserable, and we weren't in especially good moods to hear... More 

Was this review helpful? Yes
GlennaFleetwood, Manager at Courtyard Bentonville, responded to this review

Robby W, We apologize you were not able to get a rollaway during your stay. Brendan and Justin are great and I am glad they did what was necessary to take care of your needs. We do our best to ensure every guest has a satisfactory stay and always welcome any and all feedback. Also, thank you for the kind... More 

Senior Contributor
32 reviews 32 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 30, 2014

The Courtyard Bentonville is a nice facility offering what you would expect from a Marriott Courtyard and a bit more. Upon entering the facility I was warmly greeted and thanked for my Platinum Elite status, that is always a nice touch. The lobby was very clean as is the dining facility adjacent to the lobby. This hotel has an additional... More 

Was this review helpful? Yes 2
GlennaFleetwood, Manager at Courtyard Bentonville, responded to this review

Bob M, We are very pleased to hear that you enjoyed your recent stay. Our staff take pride in providing our guests a clean and friendly environment from your home away from home. Your positive comments make our staff realize how much impact they have to our guests. We really do appreciate it! Happy New Year! -Thank you! More 

Bartlesville, Oklahoma
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 21, 2014

We were in town to visit family and chose this hotel because of location and Marriott rewards. Courtyards are pretty much a do it yourself hotel but this works well. There was always someone near the front if you needed anything. The lobby is very nicely appointed. While my wife slept in, I went into the lounge area to watch... More 

Was this review helpful? Yes
GlennaFleetwood, Manager at Courtyard Bentonville, responded to this review

Oktraveler83, We appreciate the feedback you have given our hotel as well as our staff. We are glad you enjoyed our lounge area for some laid back, peaceful relaxation. We hope to see you and your wife again. -Happy Holidays! More 

Peterborough, New Hampshire
Top Contributor
108 reviews 108 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 17, 2014

Courtyards tend to be hit or miss. This one is what I would expect. Modern lobby, clean and comfortable rooms, convenient to Walmart home office. If you have the time, the restaurant next door is amazing!

Was this review helpful? Yes 1
GlennaFleetwood, Manager at Courtyard Bentonville, responded to this review

Mooselookmeguntic, We thank you for the kind words of our hotel. River Grille is such a splendid restaurant. We are always pleased to call them our neighbor. Hope to have you at our hotel again next time you are in Bentonville. -Happy Holidays! More 

Nashville, Tennessee
Top Contributor
294 reviews 294 reviews
231 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed December 17, 2014

I had Andes Mints and Pretzels in my room (likely because I'm platinum elite) and they made a towel into an animal - like a cruise ship. It's a very nice Courtyard - typically renovated - with the red carpet, etc. Everyone is nice - and the breakfast folks welcoming and unlike other Courtyards, their breakfast was fully stocked. Nothing... More 

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GlennaFleetwood, Manager at Courtyard Bentonville, responded to this review

TravelManSouth, We appreciate the recognition of the extra effort we put into our hotel on a daily basis. Our staff do what is necessary to ensure our guests have a peaceful, pleasurable stay. We look forward to taking care of your needs again some day. -Happy Holidays! More 

Austin, Texas
Top Contributor
121 reviews 121 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 24, 2014 via mobile

This is a nice Courtyard, but doesn't actually have a courtyard area like most I stay at. It is right off the interstate and my room was on that side of the hotel so I could hear the highway traffic. Other than that though, it was nice and quiet. The check-in and out was very easy. The staff was very... More 

Was this review helpful? Yes
GlennaFleetwood, Manager at Courtyard Bentonville, responded to this review

Steve D, We thank you for writing a response about our property. Any and all feedback is priceless to us and very appreciated. We look forward to taking care of you in the future. -Have a great Thanksgiving! More 

Cajica, Colombia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 23, 2014

Stay hear for business. Great staff. The restaurant was the best I've experienced at a Courtyard. Very accommodating to all my business needs. Good location. Good pool and jacuzzi area. Restaurant next door was pretty good.

Was this review helpful? Yes
GlennaFleetwood, Manager at Courtyard Bentonville, responded to this review

businesstraveler067, We appreciate the kind words of our staff and establishment. We are glad you enjoyed our Bistro. We look forward to your return to our property. -Have a great Thanksgiving! More 

Eureka Springs, Arkansas, United States
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 14, 2014

This hotel has a great location and a comfortable atmosphere. Though it's just off Interstate 49, it's still quiet. They have a good breakfast and a nice bistro in the lobby for lite fare and drinks if you're so inclined. It's located about a mile from Crystal Bridges Museum of American Art. I'm in the tour business, and I am... More 

Was this review helpful? Yes 1
GlennaFleetwood, Manager at Courtyard Bentonville, responded to this review

Joe T, Thank you for the kind words you have given to our hotel. We do what we have to to ensure every guest has a nice accommodating stay. We look forward to taking care of all of your group tour needs and want your guests to have a wonderful stay as well! -Thank you More 

Norman, Oklahoma
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed September 27, 2014 via mobile

Experience started when I didn't get my floor preference (top) even though clearly the hotel was not crowded. The room was very small but luckily had a small balcony. This was good because since we used both the king bed and the sofabed we had to put the coffee table on the balcony since there was no room at all... More 

Was this review helpful? Yes
GlennaFleetwood, Manager at Courtyard Bentonville, responded to this review

ManUtdinOK, We apologize you did not get the floor you requested. We do our best to give special requests as much as possible! A lot of our guests do request high floor which makes it difficult at times. We do thank you for your response and hope to do our best to ensure your next stay is more satisfying! -Thank... More 

Salt Lake City, Utah
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 21, 2014

Unfortunatly, I didn't have a great experience. I stayed in a suite which was very spacious, however, it seemed like no one had stayed in that room in a while? It smelled like mildo and kind of stuffy. I. Couldn't quite place it. Anyway, I was disappointed. It seemed like they tried to update the room but could have done... More 

Was this review helpful? Yes
GlennaFleetwood, Manager at Courtyard Bentonville, responded to this review

Julie P, I apologize for the problems you encountered during your stay. Please accept our sincere apologies and let us make it up to you the next time you are in Bentonville AR. We take pride in our hotel and want every guest to be satisfied! -Thank you More 

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