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All 21 Bentonville hotels

Holiday Inn Express & Suites

2.5 of 5 Hotel   |   2205 SE Walton Blvd, Bentonville, AR 72712
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Ranked #9 of 21 Hotels in Bentonville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
Tunaluna
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68 reviews from our community

Traveler rating
    22
    22
    17
    6
    1
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11
18
6
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Little Rock
1 review
2 of 5 stars Reviewed 4 days ago NEW

Have been happy at other Holiday Inn Express locations but not this one. Carpet looked dirty, towels looked old and discolored. Mini fridge was not working but it was late and didn't call for maintenance. Realized next morning that none of the power worked on the microwave/coffee bar and outlet was under the counter and couldn't move the plug so,... More

Was this review helpful? Yes
serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Debra F, I would like to take a moment to personally thank you for submitting your experience. We regret that we were not able to provide you with the quality of service and accommodations you deserved during your recent stay. I appreciate your review as it provides feedback that I need to re-evaluate guest needs and make the necessary adjustments... More

Senior Contributor
26 reviews 26 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

This is a fairly typical Hoilday Inn Express. The breakfast selection is broad & suits the needs of most - even me as I don't care for traditional breakfast faire. The staff is very accommodating & we found the room quite nice. My suggestion for a more comfortable stay is this: BRING YOUR OWN PILLOW! That will greatly help dealing... More

Was this review helpful? Yes
serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear Tunaluna, Thank you for your comments. We very much appreciate that you stayed with us, and we look forward to being of service to you on future stays in Bentonville. I would appreciate the opportunity to meet you and personally thank you, on your next visit. Best Regards, Holiday Inn Express Staff More

Little Rock, Arkansas
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago

It was a typical HIexp. The room was dark at night. Bed was comfy and linens were good. Location is close to many food choices. It was quite a distance from Fayetteville- so about 23 miles north so plan on that if staying for a football game. We didn't take advantage of breakfast because we left so early in the... More

Was this review helpful? Yes
serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear Roitz, Thank you for your comments regarding your recent experience with us. We appreciate your feedback, and as you can see by the many recent TripAdvisor guest comments, we are maintaining our high standards and exceptional customer service. Due to local area events all the hotels in the area do get over booked and the cost on all the... More

Plano, Texas
Contributor
16 reviews 16 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Convenient location for dinning. Hotel does not allow any pets. I liked the breakfast area that is pretty spacious. There is a small store in the hotel that you can purchase water, soft drinks and small snacks. The sheets and pillow cases were too soft for me that made me feel they were worn out. I like nice and crisp... More

Was this review helpful? Yes
serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear Cocobeans88, Thank you for your comments. We appreciate both the great comments, and the 'no so great' comments that our valued guests provide to us. It is based on this feedback, that we are able to deal with issues as well as pass along appreciation to our award winning staff. We take the comments of our guests very seriously,... More

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 weeks ago

The pictures online do not give this hotel the justice of how dated the rooms are. We were in town to visit Crystal Bridges and do some shopping. Decided to upgrade to a King Suite and get a jacuzzi tub. The pictures online looked like a nice large tub. Apparently there is a jacuzzi suite and a garden tub suite.... More

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serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear KansasCo, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests. We have looked into each issue that you have noted, in an attempt to correct and improve our hotel as a whole. We strive to... More

California
Top Contributor
182 reviews 182 reviews
21 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It has been our experience that the staff at the several Holiday Inn Express hotels in which we've stayed have been exceptionally helpful & friendly. This hotel is no exception. We find no fault at all in any aspect and were very pleased.

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Arkansas
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Going to Bentonville and surrounding areas on the day of a Razorback game is stress enough with the extra traffic. But, when we arrived, we were told our room was marked as a "no show" from the night before. Of course all the hotels in the area were full of fans there that Saturday for the game. We spoke to... More

Was this review helpful? Yes 1
Mumbai (Bombay), India
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 15, 2014

I had a suite room, which to my surprise had a jacuzzi inside the bedroom, that was totally unexpected and really random considering this was meant to be a "business hotel" only. The staff was nice, the front desk manager was very polite, the breakfast was decent.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear Kumar Aditya K, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. It is really nice to know that you liked your room. I also appreciate and wish to thank you for the kind words intended for the staff. The feedback we receive from our valued guests, like... More

Hot Springs Village, Arkansas
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 14, 2014

We stayed here because of meetings in Bentonville. This was our first time to stay here and we will return. Very nice staff, clean rooms, good breakfast. Very good location, close to airport and Crystal Bridges Museum. We will recommend to family and friends.

Was this review helpful? Yes
Sherwood, AR
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 9, 2014

My family and I stay at Holiday Inn Express on a regular basis around the country. This particular one does not meet the standards that you come to expect from Holiday Inn Express. The young man in charge of the front desk needs additional training. We had reservations for several days in advance. Upon check in, our door key didn't... More

Was this review helpful? Yes 1
serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. Per your comments, we have addressed the issues you encountered during your stay to ensure that future travelers know that remarkable hospitality,... More

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Additional Information about Holiday Inn Express & Suites

Address: 2205 SE Walton Blvd, Bentonville, AR 72712
Phone Number:
Location: United States > Arkansas > Bentonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Number of rooms: 84
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Also Known As:
Holiday Inn Express And Suites
Holiday Inn Express Hotel Bentonville
Holiday Inn Bentonville
Bentonville Holiday Inn

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