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Holiday Inn Express & Suites

Certificate of Excellence
2.5 of 5
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2205 SE Walton Blvd, Bentonville, AR 72712
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Holiday Inn Express & Suites
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Ranked #10 of 22 Hotels in Bentonville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
ginnyh4 Dallas, Texas
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74 reviews from our community

Traveler rating
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    17
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    1
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for just one night and it was satisfactory. The room was spacious and clean. The hotel lobby was nicely decorated and inviting. Free breakfast was very good. There were some unsavory looking characters drinking beer in the parking lot when we arrived, which was a little concerning, but I can't really blame the hotel for that. It... More 

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glen rose ar
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Got on hotwire ,good hotel for money, breakfast good ,staff friendly.rooms clean. Only issue was window only had a sheer coverage no heavy curtain on first floor little weird that someone could walk up and look in. ..

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serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear dave f, Want to thank you for the wonderful review of our hotel! Glad that everything was enjoyable during your stay. As for the shear blinds in your room, sorry that you were unable to locate the drapes behind them. I have spoken with the head of housekeeping to make sure the new employees know to pull the black... More 

Hot Springs, Arkansas
Top Contributor
70 reviews 70 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very comfortable bed. Quiet area. Easy to get anywhere in NWA from this hotel. Staff was very helpful and friendly. Very good breakfast to start our day with. Very clean and safe. We would happily stay at this hotel again.

Was this review helpful? Yes
serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear nursebecca40, I would first like to thank you for choosing to stay with us. I also wanted to say thank you for writing a Trip Advisor review from your recent stay at the property. We strive to have a clean and quiet hotel for our guests coming in to enjoy their stay and are happy you enjoyed the staff... More 

Collierville, Tennessee
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 12, 2014

Layout of the hotel is very nice and enjoyed the breakfast offered. The bed was really comfortable and in house wifi worked well. Rooms were clean and seemed to be well kept. Good location in relation to the interstate and food options as well.

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Stephenville, Texas
1 review
2 of 5 stars Reviewed October 27, 2014

We were there for 2 nights/3 days, during that time the same pieces of paper and the same peanuts were on the floor outside the elevator and the door track was full of trash. All of the outside trash cans were overflowing when we arrived and remained so. The room was not clean and the jets and intake in the... More 

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serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear Cheryl W, Thank you for taking the time to write a review of our hotel. We strive to provide an environment of comfort and value to our guests, therefore we are sincerely concerned when we fall short of your expectations. We deeply apologize for the inconvenience you may have encountered. Management has been made aware of the issues and... More 

Springfield, Missouri
Top Contributor
99 reviews 99 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 24, 2014

After having a difficult time finding a room in the Bentonville/Rogers area, we were fortunate to find a room at the Holiday Inn Express. The room was clean and comfortable and the breakfast was good. Very friendly and helpful staff. Would stay again!

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serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear Missouritourists, Thank you for taking the time to write a great review of our property and its location. We strive to provide a great atmosphere and experience for our guests and we are so thrilled you had a great stay!! We look forward to serving you again in the future. Best Regards, Holiday Inn Express Staff More 

Little Rock
1 review
2 of 5 stars Reviewed October 20, 2014

Have been happy at other Holiday Inn Express locations but not this one. Carpet looked dirty, towels looked old and discolored. Mini fridge was not working but it was late and didn't call for maintenance. Realized next morning that none of the power worked on the microwave/coffee bar and outlet was under the counter and couldn't move the plug so,... More 

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serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Debra F, I would like to take a moment to personally thank you for submitting your experience. We regret that we were not able to provide you with the quality of service and accommodations you deserved during your recent stay. I appreciate your review as it provides feedback that I need to re-evaluate guest needs and make the necessary adjustments... More 

Senior Contributor
27 reviews 27 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 19, 2014 via mobile

This is a fairly typical Hoilday Inn Express. The breakfast selection is broad & suits the needs of most - even me as I don't care for traditional breakfast faire. The staff is very accommodating & we found the room quite nice. My suggestion for a more comfortable stay is this: BRING YOUR OWN PILLOW! That will greatly help dealing... More 

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serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear Tunaluna, Thank you for your comments. We very much appreciate that you stayed with us, and we look forward to being of service to you on future stays in Bentonville. I would appreciate the opportunity to meet you and personally thank you, on your next visit. Best Regards, Holiday Inn Express Staff More 

Little Rock, Arkansas
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed October 15, 2014

It was a typical HIexp. The room was dark at night. Bed was comfy and linens were good. Location is close to many food choices. It was quite a distance from Fayetteville- so about 23 miles north so plan on that if staying for a football game. We didn't take advantage of breakfast because we left so early in the... More 

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serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear Roitz, Thank you for your comments regarding your recent experience with us. We appreciate your feedback, and as you can see by the many recent TripAdvisor guest comments, we are maintaining our high standards and exceptional customer service. Due to local area events all the hotels in the area do get over booked and the cost on all the... More 

Plano, Texas
Contributor
18 reviews 18 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 12, 2014

Convenient location for dinning. Hotel does not allow any pets. I liked the breakfast area that is pretty spacious. There is a small store in the hotel that you can purchase water, soft drinks and small snacks. The sheets and pillow cases were too soft for me that made me feel they were worn out. I like nice and crisp... More 

Was this review helpful? Yes
serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear Cocobeans88, Thank you for your comments. We appreciate both the great comments, and the 'no so great' comments that our valued guests provide to us. It is based on this feedback, that we are able to deal with issues as well as pass along appreciation to our award winning staff. We take the comments of our guests very seriously,... More 

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