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Holiday Inn Express & Suites

2.5 of 5
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2205 SE Walton Blvd, Bentonville, AR 72712
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Holiday Inn Express & Suites
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Ranked #10 of 22 Hotels in Bentonville
A recent review
5 of 5 stars reviewed 3 days ago
intrepidtrvlr Westlake Village, California
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77 reviews from our community

Traveler rating
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    1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Westlake Village, California
Contributor
19 reviews 19 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The reception staff was friendly and professional. The workout facility was average but functional. The hotel had typical Holiday Inn style buffet breakfast. The hotel was very close to Embassy Suites Hotel/Convention Center in Rogers. It was extremely convenient to stay at the hotel and attend the meetings at the convention center. The parking was limited in the front of... More 

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1 review
4 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here for 3 nights for a long weekend getaway to visit friends and do sightseeing. The hotel was very clean, great hot breakfast every morning and excellent staff. The bed offered a good night's sleep. The hotel was close to many restaurants and close to nearby attractions. We will definitely stay here again.

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Atwater Minnesota
Contributor
12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have given this property three different lengthy stays, the precious two I had issues with the quality of the rooms from musty smells to the bedding being worn and old, seemingly unchanged. Both times the staff was happy to move me to a different room. The third stay took the cake as I started to get headaches and not... More 

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serena2205, Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. Sincerely, Rick S. General Manager More 

Dallas, Texas
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 25, 2015

We stayed here for just one night and it was satisfactory. The room was spacious and clean. The hotel lobby was nicely decorated and inviting. Free breakfast was very good. There were some unsavory looking characters drinking beer in the parking lot when we arrived, which was a little concerning, but I can't really blame the hotel for that. It... More 

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glen rose ar
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 25, 2015

Got on hotwire ,good hotel for money, breakfast good ,staff friendly.rooms clean. Only issue was window only had a sheer coverage no heavy curtain on first floor little weird that someone could walk up and look in. ..

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serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear dave f, Want to thank you for the wonderful review of our hotel! Glad that everything was enjoyable during your stay. As for the shear blinds in your room, sorry that you were unable to locate the drapes behind them. I have spoken with the head of housekeeping to make sure the new employees know to pull the black... More 

Hot Springs, Arkansas
Top Contributor
72 reviews 72 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 22, 2015

Very comfortable bed. Quiet area. Easy to get anywhere in NWA from this hotel. Staff was very helpful and friendly. Very good breakfast to start our day with. Very clean and safe. We would happily stay at this hotel again.

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serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear nursebecca40, I would first like to thank you for choosing to stay with us. I also wanted to say thank you for writing a Trip Advisor review from your recent stay at the property. We strive to have a clean and quiet hotel for our guests coming in to enjoy their stay and are happy you enjoyed the staff... More 

Collierville, Tennessee
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 12, 2014

Layout of the hotel is very nice and enjoyed the breakfast offered. The bed was really comfortable and in house wifi worked well. Rooms were clean and seemed to be well kept. Good location in relation to the interstate and food options as well.

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Stephenville, Texas
1 review
2 of 5 stars Reviewed October 27, 2014

We were there for 2 nights/3 days, during that time the same pieces of paper and the same peanuts were on the floor outside the elevator and the door track was full of trash. All of the outside trash cans were overflowing when we arrived and remained so. The room was not clean and the jets and intake in the... More 

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serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear Cheryl W, Thank you for taking the time to write a review of our hotel. We strive to provide an environment of comfort and value to our guests, therefore we are sincerely concerned when we fall short of your expectations. We deeply apologize for the inconvenience you may have encountered. Management has been made aware of the issues and... More 

Springfield, Missouri
Top Contributor
99 reviews 99 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 24, 2014

After having a difficult time finding a room in the Bentonville/Rogers area, we were fortunate to find a room at the Holiday Inn Express. The room was clean and comfortable and the breakfast was good. Very friendly and helpful staff. Would stay again!

Was this review helpful? Yes
serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear Missouritourists, Thank you for taking the time to write a great review of our property and its location. We strive to provide a great atmosphere and experience for our guests and we are so thrilled you had a great stay!! We look forward to serving you again in the future. Best Regards, Holiday Inn Express Staff More 

Little Rock
1 review
2 of 5 stars Reviewed October 20, 2014

Have been happy at other Holiday Inn Express locations but not this one. Carpet looked dirty, towels looked old and discolored. Mini fridge was not working but it was late and didn't call for maintenance. Realized next morning that none of the power worked on the microwave/coffee bar and outlet was under the counter and couldn't move the plug so,... More 

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serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Debra F, I would like to take a moment to personally thank you for submitting your experience. We regret that we were not able to provide you with the quality of service and accommodations you deserved during your recent stay. I appreciate your review as it provides feedback that I need to re-evaluate guest needs and make the necessary adjustments... More 

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