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Holiday Inn Express & Suites

2.5 of 5
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2205 SE Walton Blvd, Bentonville, AR 72712
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Holiday Inn Express & Suites
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94 Reviews from our TripAdvisor Community

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Traveler rating
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    30
    21
    11
    2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (94)
  • Mar-May only
    (27)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (12)
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2 reviews
4 of 5 stars Reviewed yesterday NEW

The rooms are what you would expect but a Holliday inn express, very comfortable. The room was clean and the Lobby was up to date. Some updating was needed in the room itself. It seems like the air conditioner was an older style but still worked properly. Parking lot was small and no way to pull any type of trailer... More 

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Portland, Oregon
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Grew up in this town, spent half my life here. Know NWA like the back of my hand. Spent ONE night here the end of July. For the price I paid (179 +tax) to park in a DARK parking lot, for a room that had NO refrigerator (a necessity traveling with a baby) the room smelled of mold and wet... More 

Was this review helpful? Yes
serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear aladybug76, Thank you for your feedback about your recent stay. We apologize for any inconvenience the hotel conditions may have caused you and your family. Please be assured that all your comments have been shared with the relevant Department Heads for further review. Again, thank you for your valued comments and we hope you give us a chance in... More 

Springfield, Missouri
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Just about everything I could review here is positive for a room in this price range. Do you need a pool? I didn't, so why pay for one? I pigged out on their breakfast after a great night's sleep with plenty of pillows and blankets, a clean atmosphere, emergency candy bars in the lobby, relaxing hot shower, etc. You could... More 

Was this review helpful? Yes
serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear Lionvista, On behalf of our entire team at the Holiday Inn Express and Suites bentonville, thank you for sharing your 5-star experience with us and with other potential guests. We are so glad that our mission of genuine hospitality hit home with you, and that you truly got comfortable, felt safe, and were able to relax. We look forward... More 

Level Contributor
698 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A good place to stay outside of town with all the basics. It's kind of inconvenient other than just to spend a night when getting a meal is not important. The rates are affordable, but otherwise it is unremarkable. I would not stay here other than to be close to the airport.

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Washington DC, District of Columbia
Level Contributor
48 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I arrived just after 2 PM (almost an hour before check-in time) as I was hot and wanted to freshen up before further sightseeing just to see if they had a room ready. The young lady at reception was unable to contact housekeeping on the walkie-talkie to see if my room was ready so she went to look at the... More 

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serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear Born_Old, On behalf of the entire team here at the Holiday Inn Express in Bentonville, I would like to personally thank you for choosing to stay at our property and also taking the time to share comments about your stay with our team. It is greatly appreciated! We have awesome staff that does their best to make sure your... More 

Merriam, Kansas
Level Contributor
3 reviews
5 of 5 stars Reviewed July 24, 2015

The room was comfortable and breakfast was good. Biscuits and gravy, bacon, sausage, eggs, and cinnamon rolls. I liked the location, with many restaurants nearby and easy access to the highway. The only complaint was noisy neighbors (I was near a stairwell and they kept slamming the doors going in and out). But it didn't last long so I didn't... More 

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Newcastle upon Tyne, United Kingdom
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed July 16, 2015

Disappointed with my stay: Strong smell of damp in the room. Key cards constantly not working. Breakfast is basic and there are much better options locally. Equipment in the gym was not working. The bathroom fittings were dated although they were clean.

Was this review helpful? Yes 1
serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear Mr_customer, On behalf of the entire team here at the Holiday Inn Express in Bentonville, I would like to personally thank you for choosing to stay at our property and also taking the time to share comments about your stay with our team. It is greatly appreciated! We sincerely apologize that you felt this way about your stay with... More 

Houston
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 13, 2015

Our family rented 3 rooms in this hotel over the 4th of July. Great location. Great price. Great breakfast. Room's linens & bed awesome. The BIG problem was the horrible mildew/musty odor in the rooms. Daughter had to be moved at 2am to another room because of the smell. Son and his wife both got physically ill (to the point... More 

Was this review helpful? Yes
serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear Alexis H, On behalf of the entire team here at the Holiday Inn Express and Suites in Bentonville, I would like to personally thank you for choosing to stay at our property and also taking the time to share comments about your stay with our team. It is greatly appreciated! In regards to the issue you encountered with the... More 

Edmond, Oklahoma
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 10, 2015

We booked our stay same day. I'm glad we picked this hotel. Very very friendly staff. The room was extremely large and super clean. The hotel was quiet . It was in a great location. Very close to the Crystal Bridges Museum. I would stay here again.

Was this review helpful? Yes
serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear Tdotgirl1969, On behalf of the entire team here at the Holiday Inn Express Bentonville, I would like to personally thank you for choosing to stay at our property and also taking the time to share comments about your stay with our team. It is greatly appreciated! I’m so glad you find our hotel and its location safe; and I... More 

oklahoma
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed July 6, 2015

Just entered my room. The Fabreeze air freshener is still on bathroom counter. And the towels were laying across the open toilet. Yes: if I'd had a room where the towels were already hanging, chances are I'd be washing my face with a towel that was laying on a toilet rim. Totally grossed out.

Was this review helpful? Yes 1
serena2205, Director of Sales at Holiday Inn Express & Suites, responded to this review

Dear boomchick, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I apologize for the shortfalls you have encountered. We have addressed these issues with the appropriate department heads. I appreciate... More 

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