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SpringHill Suites Bentonville

3.0 of 5
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2304 SE Walton Boulevard, Bentonville, AR 72712
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SpringHill Suites Bentonville
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Ranked #17 of 22 Hotels in Bentonville
A recent review
4 of 5 stars reviewed 2 weeks ago
texantraveler42 Al Jubail, Saudi Arabia
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41 reviews from our community

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    2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Al Jubail, Saudi Arabia
Top Contributor
90 reviews 90 reviews
19 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Wife and I stayed 2 nights at this hotel for my Daughter graduation from University of Arkansas. The room was very clean and a nice size. We did not spend much time there with all the things going on. The room was cheaper than the hotels in Fayetteville. I would stay again if I need a hotel in area. It... More 

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Newton, Kansas
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 2, 2015 via mobile

Overall this is a nice place. Rooms are nice and seam to have been up dated. Staff was friendly and helpful. Breakfast was ok but nothing special had the same items both mornings. They were in the process of up dating the pool area and a number of other things maybe that is the reason for the breakfast not changing.... More 

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Little Rock, Arkansas
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 11, 2014

Seeing some of the mixed reviews on here I was hesitant to book this hotel. However, we stay at Springhill Suites all the time and have never been disappointed. Such was the case here. I agree the hotel is a little dated and needs a face lift. However, it was clean, comfortable and the staff was very friendly. Would not... More 

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Kathie Z, General Manager at SpringHill Suites Bentonville, responded to this review

Thank you for giving us a chance. So happy that your stay with us was pleasant. Just so that you know, we will be starting a FULL renovation right at the first of the year and due for completion by the end of April. Give us another try and see the new and improved SpringHill Suites in Bentonville AR. Appreciate... More 

Saint Louis, Missouri
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 29, 2014

This was our third stay here over the last two years and again we were nor disappointed. I don't understand what other reviewers are expecting from this type of a property. It certainly delivered a satisfactory product for the prices charged. The rooms are clean, the beds comfortable, the staff helpful and the breakfast better than most competitors. We will... More 

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Kathie Z, General Manager at SpringHill Suites Bentonville, responded to this review

Thanks for taking the time to give such a great review of our hotel. We so appreciate you and your loyalty. I also wanted to let you know that we are getting ready to go thru a ful scale renovation that we are all excited about. We should be complete sometime in the Spring. We truly hope that you will... More 

Little Rock, AR
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 11, 2014

I stayed here for a football game. I Expected the over-pricing due to popularity of the game. The bed was ok. The room was clean, but smelled of something similar to canned cat food. The breakfast was mediocre at best. There is no ATM, and they would not cash a check for $50.00. I would only stay here again as... More 

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Kathie Z, Manager at SpringHill Suites Bentonville, responded to this review

We are sorry you did not enjoy your stay at our hotel and hope you will give us another chance. We are due for a remodel which will begin in December and finish in March or April. More 

Travelers are raving about these Bentonville hotels

Winston Salem, North Carolina, USA
Top Contributor
330 reviews 330 reviews
50 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed September 16, 2014

This property is about average. No major issues, but is seems a but dated, some rooms have an odd configuration and some fixtures need to be updated. My room this stay was clean and well maintained, just a little dates. Occasional noise problems. And why no power outlet by the bed? The staff is courteous and helpful. Rates are reasonable.

Was this review helpful? Yes
Kathie Z, General Manager at SpringHill Suites Bentonville, responded to this review

Thank you for taking the time to let us know your opinion of our hotel. We strive to make every guest stay pleasant . I am glad that we did that for you. I want you to know that we are getting ready to start a major renovation in Dec and plan to be finished around the early Spring. I... More 

Germantown, Tennessee
Top Contributor
63 reviews 63 reviews
44 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed August 17, 2014

Stayed two nights. The rooms were clean and comfortable but it is an older hotel that's close to needing a renovation. The check in was easy and the staff was great and helpful. The rooms are getting worn out and the shower had a little bit of mold. The pool and hot tub were somewhat clean but also had some... More 

Was this review helpful? Yes
Kathie Z, General Manager at SpringHill Suites Bentonville, responded to this review

Thank you so much for takeing the time to write this reveiw. We appreciate feed back. I just wanted to let you know that we will be going thru a Major Renovation this fall and hoping to finish next spring. I hope that you will give us another try. Kathie Zornes General Manager. More 

Jonesboro, Arkansas
Top Contributor
93 reviews 93 reviews
28 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed July 26, 2014

We spent two nights here while visiting nearby museums and enjoyed our stay. We had a king suite, equipped with a small living room, microwave, minifridge, and coffee maker. The room was clean, the bed comfortable, and towels, etc. quite adequate. The employees are friendly and helpful: what more can you ask for? Breakfast is standard fare: nothing special, but... More 

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Garland, Texas
Top Contributor
53 reviews 53 reviews
11 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 20, 2014

My family and I had reservations to come in late from Eureka Springs and even arriving late we had a pleasant check in with no hitches. We had requested two rooms next to each other and even though several kids teams had landed in late we received our request. The rooms were clean and the beds were very comfortable. Being... More 

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Melrose, MA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 4, 2014

I read the negative reviews for this hotel after we had booked our stay. I was apprehensive. WRONG! It was a great place to stay and I am very surprised at the reviews I had read about it. It was a very comfortable, very clean and very friendly place to stay. The hotel staff were very helpful with some issues... More 

Was this review helpful? Yes 1
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