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All 21 Bentonville hotels

SpringHill Suites Bentonville

3.0 of 5 Hotel   |   2304 SE Walton Boulevard, Bentonville, AR 72712
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Ranked #16 of 21 Hotels in Bentonville
A recent review
4 of 5 stars reviewed yesterday
PZimmer746 Saint Louis, Missouri
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38 reviews from our community

Traveler rating
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    12
    9
    8
    2
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8
2
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16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Saint Louis, Missouri
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was our third stay here over the last two years and again we were nor disappointed. I don't understand what other reviewers are expecting from this type of a property. It certainly delivered a satisfactory product for the prices charged. The rooms are clean, the beds comfortable, the staff helpful and the breakfast better than most competitors. We will... More

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Little Rock, AR
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I stayed here for a football game. I Expected the over-pricing due to popularity of the game. The bed was ok. The room was clean, but smelled of something similar to canned cat food. The breakfast was mediocre at best. There is no ATM, and they would not cash a check for $50.00. I would only stay here again as... More

Was this review helpful? Yes
Kathie Z, Manager at SpringHill Suites Bentonville, responded to this review

We are sorry you did not enjoy your stay at our hotel and hope you will give us another chance. We are due for a remodel which will begin in December and finish in March or April. More

Winston Salem, North Carolina, USA
Top Contributor
155 reviews 155 reviews
30 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed September 16, 2014

This property is about average. No major issues, but is seems a but dated, some rooms have an odd configuration and some fixtures need to be updated. My room this stay was clean and well maintained, just a little dates. Occasional noise problems. And why no power outlet by the bed? The staff is courteous and helpful. Rates are reasonable.

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Kathie Z, General Manager at SpringHill Suites Bentonville, responded to this review

Thank you for taking the time to let us know your opinion of our hotel. We strive to make every guest stay pleasant . I am glad that we did that for you. I want you to know that we are getting ready to start a major renovation in Dec and plan to be finished around the early Spring. I... More

Germantown, Tennessee
Top Contributor
56 reviews 56 reviews
38 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed August 17, 2014

Stayed two nights. The rooms were clean and comfortable but it is an older hotel that's close to needing a renovation. The check in was easy and the staff was great and helpful. The rooms are getting worn out and the shower had a little bit of mold. The pool and hot tub were somewhat clean but also had some... More

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Kathie Z, General Manager at SpringHill Suites Bentonville, responded to this review

Thank you so much for takeing the time to write this reveiw. We appreciate feed back. I just wanted to let you know that we will be going thru a Major Renovation this fall and hoping to finish next spring. I hope that you will give us another try. Kathie Zornes General Manager. More

Jonesboro, Arkansas
Top Contributor
76 reviews 76 reviews
21 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed July 26, 2014

We spent two nights here while visiting nearby museums and enjoyed our stay. We had a king suite, equipped with a small living room, microwave, minifridge, and coffee maker. The room was clean, the bed comfortable, and towels, etc. quite adequate. The employees are friendly and helpful: what more can you ask for? Breakfast is standard fare: nothing special, but... More

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Garland, Texas
Top Contributor
52 reviews 52 reviews
11 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 20, 2014

My family and I had reservations to come in late from Eureka Springs and even arriving late we had a pleasant check in with no hitches. We had requested two rooms next to each other and even though several kids teams had landed in late we received our request. The rooms were clean and the beds were very comfortable. Being... More

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Melrose, MA
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 4, 2014

I read the negative reviews for this hotel after we had booked our stay. I was apprehensive. WRONG! It was a great place to stay and I am very surprised at the reviews I had read about it. It was a very comfortable, very clean and very friendly place to stay. The hotel staff were very helpful with some issues... More

Was this review helpful? Yes 1
New York City, New York
Top Contributor
160 reviews 160 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
1 of 5 stars Reviewed April 18, 2014

Staff less than helpful, they treat everyone like a faceless drone doing business with Walmart. There are other Marriott properties in the area that have the skills to handle travelers properly. I can tell you whatever you do make sure you don't leave anything of value in your room.

Was this review helpful? Yes 1
Kathie Z, General Manager at SpringHill Suites Bentonville, responded to this review

I am sorry that you were not pleased with your stay here. We appreciate your feed back and will make the staff aware that they need to be more diligent in their efforts to provide a satisfactory experience for our guests. Thank you for letting us know the areas that you feel that we need to improve. More

Dallas
Top Contributor
103 reviews 103 reviews
26 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed April 4, 2014

Pleasant hotel near several restaurants. Nice breakfast. Very friendly staff. Large rooms. Beds a bit worn, but furnishings clean. Would definitely stay here again. Stayed with tour group and everyone liked the hotel. Great trail nearby for runners/walkers/ cyclists.

Was this review helpful? Yes
Kathie Z, General Manager at SpringHill Suites Bentonville, responded to this review

Thank you for complimenting our staff members. They strive to be as friendly and helpful as possible. It is nice when I can show them that their efforts pay off in positive feed back. More

Shreveport, LA
Top Contributor
56 reviews 56 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed March 8, 2014

Stayed here on business and planned to stay two weeks. After the first week, I decided not to return and booked a room at the Courtyard a couple exits down the freeway. Suites are very small with a strange layout compared to other suite hotels. I had a corner room which I expected to be bigger, but it didn't even... More

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Kathie Z, General Manager at SpringHill Suites Bentonville, responded to this review

I am sorry that your stay did not meet your expectations. We hope that you will give us another chance next time you are in the area and if you have any issues please let us know so we can fix them immediately. More

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Additional Information about SpringHill Suites Bentonville

Address: 2304 SE Walton Boulevard, Bentonville, AR 72712
Location: United States > Arkansas > Bentonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Bentonville 3*
Number of rooms: 67
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Also Known As:
Springhill Suites Bentonville Hotel Bentonville

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