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Simmons Suites

Certificate of Excellence
3001 NE 11th St, Bentonville, AR 72712
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1 room 1 guest
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271 Reviews from our TripAdvisor Community

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Traveler rating
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    63
    16
    8
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (271)
  • Mar-May only
    (89)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (44)
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1 review
3 of 5 stars Reviewed 2 weeks ago

We chose this location due to it being pet friendly. Booked online through Travelocity. We have never traveled with our dog before and were unaware of the specific poilicy. (Found the information online later after getting into trouble). We went to breakfast and the dog barked. A neighbor complained and the front desk called demanding we come down and sign... More 

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Little Rock, Arkansas
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you don't mind the drive, or youre in town for a game and the rest are booked, this is a nice, clean, newer hotel at a bargain price. Granite counters, large rooms. Well worth it. Breakfast area is small and the food is nothing to write home about but for Razorback weekends it's a steal

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Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The location is good and there were a several members of the hotel staff who are very courteous and friendly. However, there were several problems with this hotel. The beds were uncomfortable and the sheets were itchy. The hotel wifi was free, which is definitely a bonus, but it continuously went in and out. I told a particular woman, who... More 

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Fort Lauderdale, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The city of Bentonville was great, however, my experience at the hotel was something to be desired. My room had no hot water for the first two nights I was there and although the desk staff affirmed this issue, the manager of the hotel spoke to me as if I was an idiot and that I was just there to... More 

Was this review helpful? Yes 1
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 21, 2015

I stayed overnight with a work mate. The room was above average size with nice appointments. The counter staff were very helpfull and friendly. Now the lows: the bar area is minmal and unappealing, the free breakfast was very standard and unappealing, the lobby was small and not appealing. For the money, the hotel is a reasonable value, but nothing... More 

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Amanda E, Front Office Manager at Simmons Suites, responded to this review

We appreciate the feedback you have given our hotel as well as our staff. We value our guests’ opinions. We try to improve the aesthetics of the hotel when we can and hope that our guests do not find our hotel unappealing. We will take your comments into consideration. Thank you for staying with us. More 

MO
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 17, 2015

Gracious when I telephoned for reservation, and when we arrived. Large walk-in shower, no tub to climb over. Even complimentary body lotion was less watery than I've often found. When the AC clicks in, it's quiet and when it clicks off, there is no disturbing klump sound. Although our room faced the interstate, we did not hear traffic noise. They... More 

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Amanda E, Front Office Manager at Simmons Suites, responded to this review

We are very pleased to hear that you enjoyed your recent stay. Thank you very much for your kind review. We're also glad you enjoyed Crystal Bridges Museum. Bentonville continues to grow and add more attractions for travelers to Northwest Arkansas. Thank you again, Amanda E. More 

Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 3, 2015

This Hotel could easily be a 4-5 Star Hotel. We Stood in Room #226; my biggest issue was the Carpet in this room; it is Seriously dirty with Stains through out the Carpet. Is it really that hard to go in & have the carpets cleaned when seriously needed? The shower had some mold something a little bleach or cleaner... More 

Was this review helpful? Yes 1
Tampa, Florida
Level Contributor
88 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 3, 2015

I spent 3 nights in Bentonville. This was a very nice hotel with an updated decor. The beds were comfortable. The pillows were lacking. The rooms were clean. The chair that would be used for reading could use a light behind it. The free breakfast was ample. Fresh cut fruit would have been nice, but the overall selection was ample.... More 

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Meriden, Kansas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 17, 2015

May 2015: Returned to area and was not disappointed with stay. Friendly and knowledgable staff help make the stay pleasant. Rooms are kept in excellent condition. If I had not known of this hotel in advance I would have been worried because of the low room rate. The breakfast area was clean and there was a large variety of food... More 

Was this review helpful? Yes 1
Chester, Virginia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 5, 2015

For me I value customer service sightly below sanitation. It is much easier to clean a mirror then it is to fix a bad customer experience. The front desk staff for the most part is not welcoming or friendly. I received a note in my room saying I was going to be charged for makeup stains on a towel. The... More 

Was this review helpful? Yes 3
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