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BEST WESTERN PLUS Castlerock Inn & Suites

2.5 of 5 501 SE Walton Boulevard, Bentonville, AR 72712
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Certificate of Excellence 2014
BEST WESTERN PLUS Castlerock Inn & Suites
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BEST WESTERN PLUS Castlerock Inn & Suites
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174 reviews from our community

Traveler rating
    115
    43
    11
    3
    2
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39
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33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Carl Junction, United States
1 review
5 of 5 stars NEW

We stayed there on a two day weekend getaway. It was excellent! The room was clean and lots of space. The breakfast was great. The hotel is close to the Crystal Bridges Museum which is a great place to see.

Review collected in partnership with Best Western

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Kansas City, Missouri
1 review
5 of 5 stars Reviewed 1 week ago NEW

Very nice rooms, service, amenities. Staff was wonderful. Christina was delightful and very helpful to us as was Amy. Christina helped us with directions, was patient with our questions and was a calming voice after dealing with the nasty weather.

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San Diego, California
1 review
5 of 5 stars Reviewed 1 week ago

My co-worker and I choose this hotel for the service, value and convenience. Rooms are clean and most of all the employees so very helpful. Regarding our stay this time, kudo's to Christina for making a room available to us so we could get to right to work on an important project. Lastly, a noteworthy point, its great to have... More 

Was this review helpful? Yes
Best W, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Mr. Robert D from San Diego- Thank you for taking the time to review us on Trip Advisor. And I will most definitely pass on the Kudos to Christina and then also to Ruby (head HSK). Those two are quite the team. Our Goal at Best Western is to Lead the Industry in Customer Care. And it does help to... More 

New York, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I travel for buisness , this hotel is nice very friendly . Free wifi and breakfast and well priced ... cant beat it check in staff very friendly , rooms are clean and comes with in room microwave and fridge which is very nice

Review collected in partnership with Best Western

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Best W, Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Wow! a 5 out of 5!!! Thank you. We look forward to your visit with us again More 

Green Forest, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Movie rentals were not available in the room, there weren't very many channel options, and the hot tub was out of service.....................................................................................

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Best W, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Christy S.- I apologize that the hot tub was out of order while you visited. We do have it up and running now. More 

Galena, Missouri
1 review
5 of 5 stars Reviewed January 19, 2015

This hotel was more than we could have imagined for the price. We stayed there for two nights and all of the amenities were outstanding. Marissa, the front desk clerk helped us out quite a bit from the entertainment in the city to getting us a different remote for our TV. Maria, the breakfast chef prepared an outstanding breakfast with... More 

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Best W, Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Mr. Bobbi B! Thank you for taking the time to recognize Marissa and Maria. Those two are quite the team on the weekends. We look forward to a future visit and thank you for staying with us at the Best Western Plus in Bentonville- More 

tyler
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 18, 2015

It was a very comfortable and clean hotel! It had a great continental breakfast eggs, biscuits. Sausage, gravy and much more! It also had a hot tub and pool that look nice. Staff were great! The hotel was close to everything, crystal bridges is only 3 miles away, there is a crispy cream close by and many other restaurants.

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Best W, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

AMYUCO- Thank you for taking the time to review us on Trip Advisor. I am pleased that you found our "Hotel Great". We look forward to you seeing you again More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 17, 2015

This hotel has great service and wonderful amenities! Wonderful indoor pool with separate Jacuzzi and a fitness room right next door with modern equipment offering something for everyone! **Note: Make sure to ask for a room away from the pool area because it can get too noisy!

Review collected in partnership with Best Western

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Best W, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

181janetd- Thank you for taking notice of our fitness equipment. The multi-function machine was a recent purchase and we've had great reviews due to it. And should you ever stop by our way again, we would be more then happy to situate you away from the Pool. Gracious of you to equate this hotel with value. More 

Destin, FL, United States
1 review
5 of 5 stars Reviewed January 12, 2015

Everyone on staff was tremendous. The hot breakfast was great, and the hot tub was a wonderful plus! The motel is also close to a variety of dining options, even if walking. I will stay here again, and highly recommend this Best Western property.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best W, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Kenneth S- Thank you for taking the time to review us on Trip Advisor. Thank you for taking notice of our amenities. We like it when our features add value to the product. Bonus! thankyou More 

Overland Park, Kansas
1 review
5 of 5 stars Reviewed January 4, 2015

One of the best hotel stays we've ever had and especially so for the value!! Everything was exceptional: location, cleanliness, service-minded staff, excellent breakfast that included a full variety of choices both hot and cold, comfort, etc. A very pleasurable stay.

Was this review helpful? Yes
Best W, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

DanielKC- It is always great to see that guests equate our product with value. This market has a variety of hotel choices and indeed it is the value of the product that satisfies the guest. We strive to get you the most Bang for the Buck! Our Goal as a Brand is to Lead the Industry in Customer Care. It... More 

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Additional Information about BEST WESTERN PLUS Castlerock Inn & Suites

Address: 501 SE Walton Boulevard, Bentonville, AR 72712
Phone Number:
Location: United States > Arkansas > Bentonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Castlerock Inn & Suites 2.5*
Number of rooms: 84
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Also Known As:
Best Western Bentonville
Bentonville Best Western
Hotel Style:
#3 Business Hotel in Bentonville
#4 Family Hotel in Bentonville
#5 Romantic Hotel in Bentonville

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