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All 21 Bentonville hotels

BEST WESTERN PLUS Castlerock Inn & Suites

2.5 of 5 Hotel   |   501 SE Walton Boulevard, Bentonville, AR 72712
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92%
Ranked #4 of 21 hotels in Bentonville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Teresa L Omaha, United States
  • Reviews (135)
  • Photos (37)
  • Amenities
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  • Room tips (16)
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135 people have reviewed this hotel

Traveler rating
    87
    36
    8
    2
    2
See reviews for
33
47
12
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Omaha, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Overall, a great stay for the value. Can't go wrong with a stay here. Friendly, helpful staff. Quiet rooms. Good amenities. No problems with wifi connection. Reception staff was quick to be helpful. When I called to question something about my online reservation experience, the response was so helpful and friendly that I booked then and there.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sherman, Texas, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

It was nice to arrive at the Best Western and receive the usual courteous, professional greeting from the staff. The lobby was clean and well appointed, and the room was clean, modern and comfortable. We experienced no problems whatsoever, and will look forward to staying at the Best Western on future trips to the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Eric M, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for taking time to fill out this survey. We appreciate the nice things you had to say about our hotel. We strive to make all our guests feel as welcomed as possible. If you have any comments or suggestions to make your stay even better, please let us know! More

Burbank, United States
1 review
5 of 5 stars Reviewed 1 week ago

Clean and relaxing. Indoor pool/spa and 24 hour fitness center. Easy access from airport and close to restaurant row. The staff was friendly an helpful. Complimentary breakfast had a wide variety and nice seating area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Eric M, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for taking time to fill out this survey. We appreciate all the nice things you had to say about our hotel! If you have any other suggestions or comments about our hotel, please feel free to call us. More

Missouri
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Not sure I would classify as plus. The plus hotels I stayed in were a lot roomier. Although it had a couch, the table was positioned up against it so there was room to walk. It had 5 silly 12 X 12 pillows instead of standard or king (on king bed) and no extra blankets. (I run cold while husband... More

Was this review helpful? Yes
Eric M, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for taking time to fill out the survey. I'm sorry that our hotel did not exceed your expectations. The Plus means we offer extra things that a normal Best Western would not. As in, free wireless internet, fitness room, free long distance calls, mini fridge in all rooms, a business center, extra amenities in the bathrooms, etc. The... More

Nashville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This is a well maintained and clean hotel with terrific staffing. Rooms are clean and very comfortable. The staff attending to the breakfast room is remarkable. Service was perfect, area always clean, and attention to detail usually found in very expensive hotels.

Review collected in partnership with Best Western

Was this review helpful? Yes
Eric M, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for filling out the survey! On behalf of the hotel team, thank you for the nice things you had to say about our hotel. We take pride in trying to bring guests the best possible stay. If you have any suggestions on how to make it even better, please let us know. More

Parkville, Missouri
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property is clean, the customer service is great, the rooms are well appointed and the breakfast meal is varied in terms of food options. The only drawback was the slooooow elevator. Both mornings I had to use the steps. The hotel also had an odd odor the first night we checked in but I think it may have been... More

Was this review helpful? Yes
Florissant, Mo., United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our stay was beyond our expectations. the staff was friendly and helpful and the cleanliness of the rooms was impressive. we will definitley stay here again on our next trip to Bentonville, Arkansas. The breakfast was also excellent. All of our favorite choces were there. I was particulary impressed with the coice of teas that were provided since I am... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Eric M, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

We appreciate you filling out the survey, and also the nice things you had to say about our hotel! We're glad you liked our options for breakfast. In the upcoming weeks, we are looking to add more options to our breakfast to make it that much better. We hope you come back soon to see the great new things we... More

mountain home, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The Best Western Plus Castlerock Inn and Suites in Bentonville is a very nice hotel. The pool and hot tub area are always clean with towels provided. The breakfast every morning is really good. My daughter wishes there were two waffle makers so she didn't have to wait in line.

Review collected in partnership with Best Western

Was this review helpful? Yes
Eric M, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for taking the time to fill out the survey. We appreciate the nice things you had to say about our hotel! We also would like to have another waffle maker also, but unfortunately we just don't have the room. If you have anymore suggestions to help us improve our hotel, please let us know! More

Plano, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Friendly, clean, large room, nice breakfast, helpful staff. Easy to get to popular attractions, plenty of eating places nearby. The Plus series of these chains are superior to the regular Best Westerns.

Review collected in partnership with Best Western

Was this review helpful? Yes
San Diego, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Nice accomodations in a easily found location. Have stayed before and have found the service very good. Breakfast is better than most and lots of resturants around for evening meals. Easy parking, nice pool and great WiFi connection.

Review collected in partnership with Best Western

Was this review helpful? Yes
Eric M, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for the nice things you had to say about our hotel! We are always trying to bring you the best service possible to make your stay the best it can be. We hope when you come back to the area you will choose our hotel again for your lodging needs! More

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Additional Information about BEST WESTERN PLUS Castlerock Inn & Suites

Address: 501 SE Walton Boulevard, Bentonville, AR 72712
Phone Number:
Location: United States > Arkansas > Bentonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Castlerock Inn & Suites 2.5*
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Also Known As:
Best Western Bentonville
Bentonville Best Western

37 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Bentonville #5 Romantic Hotel in Bentonville #5 Business Hotel in Bentonville
Hotel Class
Number of rooms
84

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