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All 21 Bentonville hotels

BEST WESTERN PLUS Castlerock Inn & Suites

2.5 of 5 Hotel   |   501 SE Walton Boulevard, Bentonville, AR 72712
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92%
Ranked #4 of 21 hotels in Bentonville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
BRLaTraveler Baton Rouge, Louisiana
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  • Reviews (139)
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139 people have reviewed this hotel

Traveler rating
    89
    38
    8
    2
    2
See reviews for
33
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Baton Rouge, Louisiana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

July 1st on a Motor Coach Tour from Zachary Travel Center. Nancy , our Tour Guide, booked us in this lovely Hotel. Very clean, great staff and rooms. Wonderful breakfast to wake up to before hitting the road again...Thank you BARBRA everyone with was very pleased with Barbra's Breakfast!!! We'll be back! Terry & Terri

Was this review helpful? Yes 1
Mansfield, TX
Contributor
19 reviews 19 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Small but nice. The decor definitely needs to be updated. The room was clean but the housekeeper could be have been more aware of what she was doing. She left her rubber gloves in my room, in plain sight for two days and didn't empty the trash can in the bedroom section. Also, BW tends to be a little, 'chincy,... More

Review collected in partnership with Best Western

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Eric M, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for taking time to fill out the survey. On behalf of my entire team, I would like to apologize for not exceeding your expectations. Our housekeepers are usually very thorough and typically do not miss those kind of thing. I'm also sorry that you felt that our bathroom amenities were not of good quality. We use name brand... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

This hotel was conveniently located to the offices I needed to be. Lots of Parking spots, clean environment and pretty decent breakfast. The only drawback is that it is located on a busy road - Walton Avenue, making it a bit of a challenge to dine out without having to drive everywhere.

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Orlando, Florida
Top Contributor
96 reviews 96 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Literally only spent 9 hours here sleeping so my experience was limited but staff was friendly, room was large and clean, bed was comfortable, good free breakfast selection and convenient to Walmart offices if that's why you're in town.

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Eric M, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for your feedback! We hope that the next time you're in town you will choose our hotel again! More

Omaha, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Overall, a great stay for the value. Can't go wrong with a stay here. Friendly, helpful staff. Quiet rooms. Good amenities. No problems with wifi connection. Reception staff was quick to be helpful. When I called to question something about my online reservation experience, the response was so helpful and friendly that I booked then and there.

Review collected in partnership with Best Western

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Eric M, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for taking time to fill out this survey! We appreciate the nice things you had to say about our hotel and hope that you will visit us again in the near future! More

Sherman, Texas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

It was nice to arrive at the Best Western and receive the usual courteous, professional greeting from the staff. The lobby was clean and well appointed, and the room was clean, modern and comfortable. We experienced no problems whatsoever, and will look forward to staying at the Best Western on future trips to the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Eric M, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for taking time to fill out this survey. We appreciate the nice things you had to say about our hotel. We strive to make all our guests feel as welcomed as possible. If you have any comments or suggestions to make your stay even better, please let us know! More

Burbank, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Clean and relaxing. Indoor pool/spa and 24 hour fitness center. Easy access from airport and close to restaurant row. The staff was friendly an helpful. Complimentary breakfast had a wide variety and nice seating area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Eric M, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for taking time to fill out this survey. We appreciate all the nice things you had to say about our hotel! If you have any other suggestions or comments about our hotel, please feel free to call us. More

Missouri
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not sure I would classify as plus. The plus hotels I stayed in were a lot roomier. Although it had a couch, the table was positioned up against it so there was room to walk. It had 5 silly 12 X 12 pillows instead of standard or king (on king bed) and no extra blankets. (I run cold while husband... More

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Eric M, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for taking time to fill out the survey. I'm sorry that our hotel did not exceed your expectations. The Plus means we offer extra things that a normal Best Western would not. As in, free wireless internet, fitness room, free long distance calls, mini fridge in all rooms, a business center, extra amenities in the bathrooms, etc. The... More

Nashville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This is a well maintained and clean hotel with terrific staffing. Rooms are clean and very comfortable. The staff attending to the breakfast room is remarkable. Service was perfect, area always clean, and attention to detail usually found in very expensive hotels.

Review collected in partnership with Best Western

Was this review helpful? Yes
Eric M, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for filling out the survey! On behalf of the hotel team, thank you for the nice things you had to say about our hotel. We take pride in trying to bring guests the best possible stay. If you have any suggestions on how to make it even better, please let us know. More

Parkville, Missouri
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This property is clean, the customer service is great, the rooms are well appointed and the breakfast meal is varied in terms of food options. The only drawback was the slooooow elevator. Both mornings I had to use the steps. The hotel also had an odd odor the first night we checked in but I think it may have been... More

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Additional Information about BEST WESTERN PLUS Castlerock Inn & Suites

Address: 501 SE Walton Boulevard, Bentonville, AR 72712
Phone Number:
Location: United States > Arkansas > Bentonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Castlerock Inn & Suites 2.5*
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Also Known As:
Best Western Bentonville
Bentonville Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Bentonville #5 Business Hotel in Bentonville #5 Romantic Hotel in Bentonville
Hotel Class
Number of rooms
84

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