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BEST WESTERN PLUS Castlerock Inn & Suites

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501 SE Walton Boulevard, Bentonville, AR 72712
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BEST WESTERN PLUS Castlerock Inn & Suites
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216 Reviews from our TripAdvisor Community

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Traveler rating
    138
    57
    12
    4
    5
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53
69
16
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (216)
  • Mar-May only
    (62)
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Spring Hill TN
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a very comfortable stay at this Best Western and even joined their Rewards program. The room was clean, beds were comfortable, staff very pleasant. Breakfast was the usual egg, bagel, cereal fare, but we were satisfied. The room rate was reasonable for seniors.

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Newark, Arkansas
4 of 5 stars Reviewed 2 days ago NEW

Stayed one night with granddaughters. Front desk was busy but staff took care of everyone and was pleasant with each person. Explained all the amenities very well. Pool room was a bit hard to handle with the strong odor of chlorine. Loved the fact we were placed on ground floor next to pool for easy access.

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Nashville, Arkansas
Level Contributor
6 reviews
2 of 5 stars Reviewed 4 days ago NEW

After reading the reviews I was expecting good to great customer service and a clean comfortable room. What I got was a room that: smelled of cigarette smoke, didn't get cleaned during my two night stay, poor breakfast selection. Add to that the wonderful experience of walking out the exterior door into the middle of a couple of guys (other... More 

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Hallettsville, Texas
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We spent several days for a baseball tournament in Rogers. Some of the team and families stayed at this motel. Our room was an accessible room on the second floor,. Why accessible rooms are put on the second floor is beyond me, where a sign alongside the elevator states "In case of fire, do not use elevator, use stairs". If... More 

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MO, United States
5 of 5 stars Reviewed 1 week ago

Enjoyed our stay and will stay here again next time in Bentonville. The staff was friendly and resourceful. One of the cleanest rooms we've stayed in recently. Breakfast was kept well stocked. Good location for us.

Review collected in partnership with Best Western

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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Hi Best Western Plus in Bentonville Arkansas, My sister, Mary Beth, and brother-in-law (Mr. And Mrs. Donald Rex Mitchell) stayed at your Hotel when the air conditioner broke at the house. It had been a very hot and tiring day and it was too hot to stay at the house. When Mary Beth Mitchell called Best Western, she spoke with... More 

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The Colony, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very clean and nice place. Friendly staff, gave tips on places to eat in the area. Breakfast was good each morning. Our family was meeting up for a baseball tournament and this location was very conveniently located.

Review collected in partnership with Best Western

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overland park, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for one night here. Everything was great except our room smelled horribly of cigarette smoke. The whole hotel is supposed to be smoke free. I would of complained right when we checked in, but the front desk clerk seemed overwhelmed with multiple people checking in. I told them about it as we checked out in the morning. The... More 

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5 of 5 stars Reviewed 3 weeks ago

I stayed there one night recently. I was very impressed with the service. At breakfast a young man whose name was Davis was very helpful. He kept busy taking good care of the people at breakfast. He was always looking at ways to help them. I was really impressed. I will certainly stay there again when I am in Bentonville.

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Clemson, South Carolina
5 of 5 stars Reviewed 3 weeks ago

Rates were low. Room was great! The General Manager Camilo was very helpful and made sure my stay was great. I will stay there again any time I'm in Bentonville before ever looking at another area hotel.

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