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All 21 Bentonville hotels

BEST WESTERN PLUS Castlerock Inn & Suites

2.5 of 5 Hotel   |   501 SE Walton Boulevard, Bentonville, AR 72712
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Ranked #5 of 21 Hotels in Bentonville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Carlene R Aurora, Illinois
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149 reviews from our community

Traveler rating
    95
    41
    8
    3
    2
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35
52
13
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Aurora, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

I was at this hotel for a week and had the nicest person take care of us. His name is Austin and he was helpful , friendly, always answered evything you asked about and then some. The hotel was clean and maids were so nice too. I am going back in October to stay here again, Thanks Austin for a... More

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MIchigan
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Only one word of caution, if you are sensitive to cigarette smoke, you might want to stay elsewhere. I have a mild sensitvity but detected smoke odor and soon as I walked into the room. The desk clerk told me it had been over a year since the hotel went smoke free but the odor lingers especially during warmer months.... More

Was this review helpful? Yes 2
Top Contributor
205 reviews 205 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Just one overnight here at the Best Western Bentonville, but it was very nice. We had a room a little close to the pool area, and because of the recent University of Arkansas football win, the noise of the revelers was a bit late in the evening. But, no problems here.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have recently discovered Best Western and have spent several nights over the past year and want to say how impressed I am with the quality and cleanliness of the rooms and facilities. I was not disappointed at the BW in Bentonville, AR. Same great service and professional staff. Thanks

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Gig Harbor, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Professional Staff, Comfortable Rooms, Convenient Location. The breakfast was generic as it is with most Free Breakfast hotels. The parking lot was well lit, traffic noise was not an issue once in the hotel. The fitness center is basic and not very spacious. The free in-room internet works fine and I didn't experience downtime or intermittent connectivity. If you are... More

Review collected in partnership with Best Western

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Little Rock
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This motel was well kept. The people were pleasant and helpful. The room and bath were clean. The location is good for getting around the Bentonville area. You can go a couple of blocks down to J street, make a left and it will take you down to the Crystal Bridges Museum. Breakfast was better than a lot of places.... More

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GLORIETA
Top Contributor
50 reviews 50 reviews
9 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed August 26, 2014

This was the second time my husband and I have stayed here and we were very pleased again. There is not one bad thing I can say about this property. The room was very clean and comfortable, the breakfast was good and had plenty of assortment, the pool and Jacuzzi were great. Keep up the good work.

Was this review helpful? Yes 1
Oklahoma City, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 17, 2014

This is a nice, clean hotel. We have found that Best Western Plus locations have very comfortable beds, not hard ones like you find at a lot of other chains. Since we both have back trouble, that is a huge factor in our choice of where to stay. For the last four years Best Western Plus has always been our... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Corpus Christi, Texas
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 7, 2014

Stayed here for our anniversary weekend. We thoroughly enjoyed our stay here. Check-In was a breeze even with our late arrival and the check-in clerk was extremely helpful (cannot remember his name since it was two in the morning). We stayed on the first floor and had no issues with any noise even with the three children that were running... More

Was this review helpful? Yes 2
Cedar Point, United States
1 review
2 of 5 stars Reviewed July 29, 2014

We stayed here 2 nights. First nite no problem, except for where is the ice (if you stay on the 1st floor) there are no signs. Second night we awoke to a fight right outside our door. NO ONE (including staff) did anything about it. I told the staff and they had no comment. The check out front desk staff... More

Review collected in partnership with Best Western

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Eric M, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for taking the time to fill out this survey! On behalf of the entire team, I'd like to apologize for not making your stay more enjoyable. Guests safety is very important to us! We did not know about the fight until it was reported to us by you the following day. If someone would have called and reported... More

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Additional Information about BEST WESTERN PLUS Castlerock Inn & Suites

Address: 501 SE Walton Boulevard, Bentonville, AR 72712
Phone Number:
Location: United States > Arkansas > Bentonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Castlerock Inn & Suites 2.5*
Number of rooms: 84
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Also Known As:
Best Western Bentonville
Bentonville Best Western

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