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All 21 Bentonville hotels

BEST WESTERN PLUS Castlerock Inn & Suites

2.5 of 5 Hotel   |   501 SE Walton Boulevard, Bentonville, AR 72712
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92%
Ranked #4 of 21 hotels in Bentonville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Jim W Oklahoma City, United States
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  • Reviews (142)
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142 people have reviewed this hotel

Traveler rating
    90
    39
    8
    3
    2
See reviews for
34
49
13
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Oklahoma City, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

This is a nice, clean hotel. We have found that Best Western Plus locations have very comfortable beds, not hard ones like you find at a lot of other chains. Since we both have back trouble, that is a huge factor in our choice of where to stay. For the last four years Best Western Plus has always been our... More

Review collected in partnership with Best Western

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Corpus Christi, Texas
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for our anniversary weekend. We thoroughly enjoyed our stay here. Check-In was a breeze even with our late arrival and the check-in clerk was extremely helpful (cannot remember his name since it was two in the morning). We stayed on the first floor and had no issues with any noise even with the three children that were running... More

Was this review helpful? Yes 1
Cedar Point, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

We stayed here 2 nights. First nite no problem, except for where is the ice (if you stay on the 1st floor) there are no signs. Second night we awoke to a fight right outside our door. NO ONE (including staff) did anything about it. I told the staff and they had no comment. The check out front desk staff... More

Review collected in partnership with Best Western

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Eric M, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for taking the time to fill out this survey! On behalf of the entire team, I'd like to apologize for not making your stay more enjoyable. Guests safety is very important to us! We did not know about the fight until it was reported to us by you the following day. If someone would have called and reported... More

Baton Rouge, Louisiana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

July 1st on a Motor Coach Tour from Zachary Travel Center. Nancy , our Tour Guide, booked us in this lovely Hotel. Very clean, great staff and rooms. Wonderful breakfast to wake up to before hitting the road again...Thank you BARBRA everyone with was very pleased with Barbra's Breakfast!!! We'll be back! Terry & Terri

Was this review helpful? Yes 1
Mansfield, TX
Contributor
20 reviews 20 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 18, 2014

Small but nice. The decor definitely needs to be updated. The room was clean but the housekeeper could be have been more aware of what she was doing. She left her rubber gloves in my room, in plain sight for two days and didn't empty the trash can in the bedroom section. Also, BW tends to be a little, 'chincy,... More

Review collected in partnership with Best Western

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Eric M, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for taking time to fill out the survey. On behalf of my entire team, I would like to apologize for not exceeding your expectations. Our housekeepers are usually very thorough and typically do not miss those kind of thing. I'm also sorry that you felt that our bathroom amenities were not of good quality. We use name brand... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed July 15, 2014

This hotel was conveniently located to the offices I needed to be. Lots of Parking spots, clean environment and pretty decent breakfast. The only drawback is that it is located on a busy road - Walton Avenue, making it a bit of a challenge to dine out without having to drive everywhere.

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Orlando, Florida
Top Contributor
102 reviews 102 reviews
30 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 13, 2014

Literally only spent 9 hours here sleeping so my experience was limited but staff was friendly, room was large and clean, bed was comfortable, good free breakfast selection and convenient to Walmart offices if that's why you're in town.

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Eric M, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for your feedback! We hope that the next time you're in town you will choose our hotel again! More

Omaha, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 8, 2014

Overall, a great stay for the value. Can't go wrong with a stay here. Friendly, helpful staff. Quiet rooms. Good amenities. No problems with wifi connection. Reception staff was quick to be helpful. When I called to question something about my online reservation experience, the response was so helpful and friendly that I booked then and there.

Review collected in partnership with Best Western

Was this review helpful? Yes
Eric M, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for taking time to fill out this survey! We appreciate the nice things you had to say about our hotel and hope that you will visit us again in the near future! More

Sherman, Texas, United States
1 review
5 of 5 stars Reviewed July 6, 2014

It was nice to arrive at the Best Western and receive the usual courteous, professional greeting from the staff. The lobby was clean and well appointed, and the room was clean, modern and comfortable. We experienced no problems whatsoever, and will look forward to staying at the Best Western on future trips to the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Eric M, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for taking time to fill out this survey. We appreciate the nice things you had to say about our hotel. We strive to make all our guests feel as welcomed as possible. If you have any comments or suggestions to make your stay even better, please let us know! More

Burbank, United States
1 review
5 of 5 stars Reviewed July 4, 2014

Clean and relaxing. Indoor pool/spa and 24 hour fitness center. Easy access from airport and close to restaurant row. The staff was friendly an helpful. Complimentary breakfast had a wide variety and nice seating area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Eric M, General Manager at BEST WESTERN PLUS Castlerock Inn & Suites, responded to this review

Thank you for taking time to fill out this survey. We appreciate all the nice things you had to say about our hotel! If you have any other suggestions or comments about our hotel, please feel free to call us. More

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Additional Information about BEST WESTERN PLUS Castlerock Inn & Suites

Address: 501 SE Walton Boulevard, Bentonville, AR 72712
Phone Number:
Location: United States > Arkansas > Bentonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Castlerock Inn & Suites 2.5*
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Also Known As:
Best Western Bentonville
Bentonville Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Bentonville #5 Business Hotel in Bentonville #5 Romantic Hotel in Bentonville
Hotel Class
Number of rooms
84

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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