We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Suites Bentonville

Certificate of Excellence
Hotel website
Hotel deals
2011 S.E. Walton Blvd, I-540 & SE Walton Blvd - Exit 85, Bentonville, AR 72712
Special Offer
Choice Privileges Points
Comfort Suites Bentonville
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #6 of 22 Hotels in Bentonville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
milehighbullet1 Fort Smith, Arkansas
Write a Review

177 reviews from our community

Traveler rating
    114
    45
    11
    3
    4
See reviews for
47
43
10
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (177)
  • Mar-May only
    (31)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (33)
All months
Hot Springs, Arkansas
1 review
1 of 5 stars Reviewed 1 week ago NEW

Would never stay here again, The Assistant Manager Debbie H. is the rudest and most incompetent manager ever seen, Every time we have stayed in Hotels ,we have ALWAYS received a receipt on check out, she would not give us one on check out because we booked on line,( was her excuse), We ALWAYS book on line and always get... More 

Was this review helpful? Yes
San Francisco, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I would not stay at this hotel. I travel quite a bit and I can honestly say that this hotels management is completely incompetent and rude. To sum it up, they gave access to someone to enter our room in the middle of the night while we were sleeping. When my wife called down to the front desk to tell... More 

Was this review helpful? Yes 2
CSBentonville, General Manager at Comfort Suites Bentonville, responded to this review

I apologize for the incident you experienced at our hotel. My name is Jeremy W. Tucker and I am the new General Manager. I just started on March 16, 2015 and we have some training issues that we are going to work out. I promise you safety and security is one of my biggest concerns for all our guest. If... More 

Fort Smith, Arkansas
Top Contributor
83 reviews 83 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The internet service was out, however the staff was so helpful. The bill was sent after our departure to my email. The room was also discounted. Otherwise, the front desk, breakfast crew and maintenance staff were professional. The bath room door hinges could use a drop of oil

Was this review helpful? Yes
CSBentonville, General Manager at Comfort Suites Bentonville, responded to this review

Thanks for your review. I apologize to you and all our guests who were here on March 9th and 10th. We did indeed experience a wifi outage that required a tech to come and fix. The fault was with our internal system, and not our provider's, Cox Cable, who provide excellent service. We understand how important wifi reception is when... More 

Arkansas, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with my family while we were at a wedding. We stayed one night in a 2 queen bed room. Room was clean and beds were comfortable. There was plenty of room to move around. The couch made out into a bed as well making it easy to spread the kids out. Breakfast was good and the staff was... More 

Was this review helpful? Yes
CSBentonville, General Manager at Comfort Suites Bentonville, responded to this review

Thanks for the great review. We host quite a few wedding groups on weekends and usually get rave reviews. I'm glad you were able to take advantage of the sofa sleeper and that you still had plenty of room to move around. Thanks for staying with us. More 

Senior Contributor
30 reviews 30 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is one nice Comfort Suites. Stayed here in Feb 2015. I had to change my reservation a few times and the staff exceeded my expectations. They were also very friendly during my whole 1 day visit. Would I stay here again? In a heartbeat. Nice room, nice location, nice breakfast and just really nice.

Was this review helpful? Yes
CSBentonville, General Manager at Comfort Suites Bentonville, responded to this review

Thanks for taking the time to post a review. I'm glad you enjoyed your stay and that the facility, amenities, and staff exceeded your expectations. Service is our passion. More 

Lee's Summit, Missouri
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent two nights here. The room was quiet, clean, and spacious. Since it was the weekend, they did not have the managers reception. Both mornings the breakfast was fine. We used the fitness room, and all equipment was functional and clean. We did not use the pool. Both young ladies we interacted with at the desk were very helpful... More 

Was this review helpful? Yes
CSBentonville, General Manager at Comfort Suites Bentonville, responded to this review

Thanks for staying with us and posting a nice review. I'm glad to hear you found the room quiet, especially on the weekend. If you're staying the weekend and want to make sure you have a quiet room, I suggest requesting a fourth floor room. We will try our best to make sure your stay is exceptional. Thanks again, and... More 

Joplin
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very nice stay at this hotel. Room were super clean, roomy and well appointed. Check in easy and friendly. Extra nice pool and great hot tub ( perfect temp, we like in nice an hot). Very nice breakfast with a good selection, hot and tasty. We will stay here again and would encourage others to stay here

Was this review helpful? Yes
CSBentonville, General Manager at Comfort Suites Bentonville, responded to this review

Thanks for posting a review. I'm glad you were able to enjoy the pool, hot tub, and breakfast. It sounds like both you and your grandchildren enjoyed your stay, and we hope to see you again. More 

Little Rock
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 6, 2015

Great place to stay when visiting Crystal Bridges! The check in process was pleasant and efficient. When reserving online I couldn't find where to enter my AAA discount... On check in at the hotel this was taken care of with no problem. The room was spacious and clean with a very comfortable bed. The breakfast was very good with a... More 

Was this review helpful? Yes 1
CSBentonville, General Manager at Comfort Suites Bentonville, responded to this review

Thanks for staying with us and posting your review. Many of our guests are here to visit the Crystal Bridges Museum of American Art. Crystal Bridges is closed on Tuesday, so we usually have great rates on Sunday nights for people who want to see the museum on Mondays, which are less crowded. I'm glad the front desk was able... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 3, 2015

This is a very modern Comfort Suites that compliments the area very well. The woman working second shift was so helpful and knowledgeable. The best part of our stay was how friendly they were to are two dogs. A lot of places say they are pet friendly but our usually just pet tolerate. It was so nice to be treated... More 

Was this review helpful? Yes
CSBentonville, General Manager at Comfort Suites Bentonville, responded to this review

Thanks for taking the time to post a review. I'm glad you and the dogs enjoyed your stay. Many of us that work here are pet owners, so we understand both the joy and stress of traveling with pets. We take the "pet friendly" description seriously. We'll be here for you if you're ever back in the area. More 

Harrison, Arkansas
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 7, 2014

This is my second time to stay at this location. It is very convenient to shopping and activities going on in the area. The rooms are spacious, well equipped with ,amenities, wi-fi and a separate sitting area. We had the king bed and it was VERY comfy : ) . The staff was very friendly and helpful. After being out... More 

Was this review helpful? Yes
CSBentonville, General Manager at Comfort Suites Bentonville, responded to this review

Thanks for posting a review and staying with us. I'm happy to hear that the front desk associate helped you enjoy the hot tub, even if it was after hours. We just won't tell anyone. Thanks again for staying with us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

41 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Dining (2)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (1)
Viewed
Family/play areas (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Room/suite (8)
Viewed
Dining (4)
Viewed
Hotel & grounds (9)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question