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TownePlace Suites by Marriott Bentonville Rogers

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3100 SE 14th Street, (Exit 86 @ I-540), Bentonville, AR 72712
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1 room 1 adult
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TownePlace Suites by Marriott Bentonville Rogers
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76 Reviews from our TripAdvisor Community

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Leawood, Kansas
Level Contributor
361 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not bad, and will certainly do in a pinch. However, a little more DD will get you a nicer place closer to the dining and drinking areas of NWA. There is not much to this place, as is the case with all TPS, but their pet policy is good.

Helpful?
1 Thank MoHog
LauraOrr, General Manager at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for taking time to write a review about our hotel. Your feedback is very important to us and we appreciate your business. More 

Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed November 9, 2015

TownPlace Suites is an average property. The rooms do have comfortable beds and have stayed current with their maintenance. I was disappointed in with the service, however, that I have come to expect from other Marriott properties. Two times during my week stay I received mail - once a package and once an envelope - and I was only notified... More 

Helpful?
1 Thank the_kuang
LauraOrr, General Manager at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for taking time to tell us about your recent stay with us. We strive to provide our guests with an Excellent experience, and unfortunately fell short of this with your recent visit. I can assure you that what you experienced was certainly the exception rather than the rule. We have some new associates at our Front Desk and... More 

Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed October 26, 2015 via mobile

I gave this hotel a 5 star review because it is that good for this class of hotel. The staff were fabulous and the room was clean. Beds were comfortable with great pillows. Breakfast was fresh fruit, variety of cereals and breads, as well as waffles. I will stay here again.

Helpful?
Thank Cathy G
Fort Smith, Arkansas
Level Contributor
131 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed October 20, 2015 via mobile

Great staff, including Patricia, the breakfast manager,serving with a full occupancy status. Fortunately the occupants over our second floor room checked out the next day. The third floor occupants had the stomping of a small herd of elephants. Otherwise if we return we will request the third floor.

Helpful?
Thank milehighbullet1
Shawnee, Oklahoma
Level Contributor
304 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed September 12, 2015

Easy access on/off Interstate as well as to sites in both Bentonville and Rogers. Be aware that traffic is horrible at times--infrastructure not able to handle the increased population. Not recognized as Marriott Rewards member at check-in. Was upgraded when I asked. Young lady at front desk very helpful with directions and suggestions for sightseeing and restaurants. Had a handicap-accessible... More 

Helpful?
Thank PhDNana
Cheltenham
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 18, 2015 via mobile

The one bedroom suite is very comfortable for an extended stay. Good location with easy highway access. A bit difficult to exit during morning and afternoon drive hours. Staff here is first rate! Always attentive and helpful, especially when we asked for a larger room for our six night rewards stay.

Helpful?
Thank Frank A
Huntsville AL USA
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed August 4, 2015

A few weeks ago, I made reservations and asked for first floor. I was told "no problem"! There was a problem when I checked in. I was told no rooms on the first floor. That they couldn't fulfill my "request". I could have a room for one night and then move as they had someone coming in. As a long... More 

Helpful?
1 Thank geodan99
LauraOrr, General Manager at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for taking time to write a review telling us about your stay. It is comments such as yours that help us to improve our operations. Let us again apologize that your request for a first floor room was unable to be fulfilled the day you arrived. Unfortunately, we did not have any rooms available on the first floor... More 

Kansas City, MO
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 22, 2015

The service was great and property was in fine condition. As with any Towneplace Suites for only 7,500 points a night you are going to get thin walls and bad locations. This location is one of the worst for getting out between rush hour times. I could never turn west out of the parking lot and there were not any... More 

Helpful?
Thank Texantt
LauraOrr, General Manager at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for taking the time to review our hotel. We appreciate your kind words about our hotel and staff! We hope that we will see you and your family again soon! More 

Broken Arrow, Oklahoma
1 review
5 of 5 stars Reviewed June 21, 2015

Bethany at the front desk found out we had a flat tire on our way to a wedding. She got my tire size and called around to find a place open on Sunday that had my same model of tire! Big thanks to her and whoever is leading this team. The young men that were on front desk duty before... More 

Helpful?
Thank BA-Brian
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for your kind words. It is one of the greatest joys to be able to help somebody in need and have them show appreciation. Thank you for your appreciation. These reviews help us in every way. Bethany was happy to help you and smiled ear to ear when I read this to her. Hope to see you again... More 

Arkansas
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 15, 2015 via mobile

This visit made my second stay. The room was handicap accessible (not requested) which made the bathroom roomy. Having a kitchen was nice too! I checked-in at 11 which arrangements were previously made with the Marriott app. I checke-out the same way. The fitness center was small bit did the job. The hotel also has a small store of food/snacks/drinks.... More 

Helpful?
Thank grape2
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you very much for taking the time to review our hotel. We are happy you enjoyed your stay. As a point of interest, TownePlace is in the process of upgrading its breakfast so hopefully we will have a few more options next time you come. 😊 More 

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