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TownePlace Suites by Marriott Bentonville Rogers

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3100 SE 14th Street, (Exit 86 @ I-540), Bentonville, AR 72712
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TownePlace Suites by Marriott Bentonville Rogers
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TownePlace Suites by Marriott Bentonville Rogers
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69 Reviews from our TripAdvisor Community

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Traveler rating
    28
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    8
    4
    4
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22
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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    (69)
  • Mar-May only
    (21)
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Kansas City, MO
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The service was great and property was in fine condition. As with any Towneplace Suites for only 7,500 points a night you are going to get thin walls and bad locations. This location is one of the worst for getting out between rush hour times. I could never turn west out of the parking lot and there were not any... More 

Was this review helpful? Yes
LauraOrr, General Manager at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for taking the time to review our hotel. We appreciate your kind words about our hotel and staff! We hope that we will see you and your family again soon! More 

Broken Arrow, Oklahoma
1 review
5 of 5 stars Reviewed June 21, 2015

Bethany at the front desk found out we had a flat tire on our way to a wedding. She got my tire size and called around to find a place open on Sunday that had my same model of tire! Big thanks to her and whoever is leading this team. The young men that were on front desk duty before... More 

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for your kind words. It is one of the greatest joys to be able to help somebody in need and have them show appreciation. Thank you for your appreciation. These reviews help us in every way. Bethany was happy to help you and smiled ear to ear when I read this to her. Hope to see you again... More 

Arkansas
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 15, 2015

This visit made my second stay. The room was handicap accessible (not requested) which made the bathroom roomy. Having a kitchen was nice too! I checked-in at 11 which arrangements were previously made with the Marriott app. I checke-out the same way. The fitness center was small bit did the job. The hotel also has a small store of food/snacks/drinks.... More 

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you very much for taking the time to review our hotel. We are happy you enjoyed your stay. As a point of interest, TownePlace is in the process of upgrading its breakfast so hopefully we will have a few more options next time you come. 😊 More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 8, 2015

A clean hotel in a very convenient location. The outstanding part of our stay was the day manager Bethany who is very personable and helpful. Her positive attitude and constant smile was refreshing. There needs to be more folks like Bethany in the hotel business.

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for your kind words. I have passed along your compliments. It is my hope that you have excellent service always at our hotel. Best wishes and we look forward to seeing you next time! More 

Shawnee Mission, Kansas
Level Contributor
3 reviews
5 of 5 stars Reviewed May 29, 2015

When I stay somewhere I have a short list of needs: Pricing has to be acceptable for my company to expense, Clean rooms, Convenience, Peace and Quiet, and this last one is huge - the peace of mind of knowing the hotel isn't going to try to nickel and dime me at every turn. This is my second stay at... More 

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you so much for your thoughtful review. We are always happy to help in any way that we can. We are happy to hear you have returned a second time and sure hope to see you again! Thanks Again! More 

Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 30, 2015

We stayed at the TownePlace Suites during a spring break trip with our grandchidren. Nice location, convenient to everything in NW Arkansas and the staff was very friendly. The property caters to a large business traveler contingent which is understandable and they placed our family with others down one hall. This is a good thing for the business travelers and... More 

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you so much for your kind words and taking the time to write a review. It is always a nice change to have families stay with us along with our corporate guests. Hope to see you again! More 

Shreveport, Louisiana
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 18, 2015

Very friendly and helpful staff, room was clean and comfortable. TV channels offered were more extensive than the usual hotel fare. Shuttle service to nearby restaurants and Crystal Bridges were most convenient! Good breakfast provided, including items made to order.

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for your nice comments. We are happy you enjoyed your visit and hope to see you again. More 

San Francisco, California
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 4, 2015

I stayed here for one night on a business trip. The staff was very friendly, though the checkin process was a bit cumbersome. When I reserved they only had the option for rooms with two double beds. (I reserved three rooms for me and my two colleagues.) When we checked in they asked us if we wanted rooms with 1... More 

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for taking the time to review our hotel. I apologize that yor check in process was anything less than smooth. We do our best to get our guests into there rooms as soon as possible. I also apologize that you experienced a cooking odor. It is the downside of the fully equipped kitchens that sometimes we smell what... More 

Columbia, South Carolina
1 review
5 of 5 stars Reviewed March 23, 2015

I stayed a week at this property. The service was impeccable! The Staff was so gracious, I would like to recognize them all Libby,Bethanny,Shonnie,Wendy,Laura,Kim, Cassie, Cody, Tyler They are special employess!!!!!! Paul Fowler pfowler@bellsouth.net

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for your kindness! Our staff enjoyed getting to know you over the week you were here. We hope you will have the opportunity to return in the near future. All our best!!! More 

Alva, OK
1 review
2 of 5 stars Reviewed March 21, 2015

Oh my gosh, this place stinks. I can't identify this smell. Weed, perhaps? Front desk people are awesome and friendly. Rooms appear clean. The full kitchenette is nice to have. It would be a great place if they would deodorize.

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for the kind words about our staff and hotel cleanliness. I apologize that you experienced an odor. While the fully equipped kitchens are nice to have, it means that guests are able to cook in their rooms which could mean a variety of smells may escape when the door opens. Again my apology. More 

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