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TownePlace Suites by Marriott Bentonville Rogers

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3100 SE 14th Street, (Exit 86 @ I-540), Bentonville, AR 72712
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TownePlace Suites by Marriott Bentonville Rogers
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65 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shawnee Mission, Kansas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

When I stay somewhere I have a short list of needs: Pricing has to be acceptable for my company to expense, Clean rooms, Convenience, Peace and Quiet, and this last one is huge - the peace of mind of knowing the hotel isn't going to try to nickel and dime me at every turn. This is my second stay at... More 

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you so much for your thoughtful review. We are always happy to help in any way that we can. We are happy to hear you have returned a second time and sure hope to see you again! Thanks Again! More 

Contributor
19 reviews 19 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the TownePlace Suites during a spring break trip with our grandchidren. Nice location, convenient to everything in NW Arkansas and the staff was very friendly. The property caters to a large business traveler contingent which is understandable and they placed our family with others down one hall. This is a good thing for the business travelers and... More 

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you so much for your kind words and taking the time to write a review. It is always a nice change to have families stay with us along with our corporate guests. Hope to see you again! More 

Shreveport, Louisiana
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 18, 2015

Very friendly and helpful staff, room was clean and comfortable. TV channels offered were more extensive than the usual hotel fare. Shuttle service to nearby restaurants and Crystal Bridges were most convenient! Good breakfast provided, including items made to order.

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for your nice comments. We are happy you enjoyed your visit and hope to see you again. More 

San Francisco, California
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 4, 2015

I stayed here for one night on a business trip. The staff was very friendly, though the checkin process was a bit cumbersome. When I reserved they only had the option for rooms with two double beds. (I reserved three rooms for me and my two colleagues.) When we checked in they asked us if we wanted rooms with 1... More 

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Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for taking the time to review our hotel. I apologize that yor check in process was anything less than smooth. We do our best to get our guests into there rooms as soon as possible. I also apologize that you experienced a cooking odor. It is the downside of the fully equipped kitchens that sometimes we smell what... More 

Columbia, South Carolina
1 review
5 of 5 stars Reviewed March 23, 2015

I stayed a week at this property. The service was impeccable! The Staff was so gracious, I would like to recognize them all Libby,Bethanny,Shonnie,Wendy,Laura,Kim, Cassie, Cody, Tyler They are special employess!!!!!! Paul Fowler pfowler@bellsouth.net

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for your kindness! Our staff enjoyed getting to know you over the week you were here. We hope you will have the opportunity to return in the near future. All our best!!! More 

Alva, OK
1 review
2 of 5 stars Reviewed March 21, 2015

Oh my gosh, this place stinks. I can't identify this smell. Weed, perhaps? Front desk people are awesome and friendly. Rooms appear clean. The full kitchenette is nice to have. It would be a great place if they would deodorize.

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for the kind words about our staff and hotel cleanliness. I apologize that you experienced an odor. While the fully equipped kitchens are nice to have, it means that guests are able to cook in their rooms which could mean a variety of smells may escape when the door opens. Again my apology. More 

1 review
5 of 5 stars Reviewed March 16, 2015

We were part of a good size wedding party staying at the TownePlace Suites which was four days of gatherings one of which, on short notice, had to be moved the Suites because more people arrived than had been expected! The staff was very helpful and accommodating. The rooms were very clean, beds comfortable and included a galley kitchen, lg... More 

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you so much for your review and for staying with us. This wedding will go down in the books as one of my most favorite wedding blocks. We appreciate your comments and hope to see you again!! More 

1 review
5 of 5 stars Reviewed March 13, 2015

Awesome employees Cody, Libby and Bethany, always made me feel comfortable. The maids were always asking if I needed anything and always friendly. They were helpful in suggesting a gym which worked out for me while my 2week stay. They were excellent! Thank you Anthony Melendez

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you so much for your review. The best part of an extended stay property is becoming family with those who stay with us long term! Hope to see you again! More 

Sugar Land, Texas
Contributor
13 reviews 13 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 4, 2015

My mom, daughter (7 months) and I stayed here 12/10-12/12. Check-in was just okay - the girl at the front desk was obviously upset about something (kept sniffling and had red, teary eyes) and wasn't overly helpful. To be honest, she seemed put out by the fact that we were asking assistance. After unpacking our car with everything we needed... More 

Was this review helpful? Yes 1
LauraOrr, General Manager at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for taking the time to write a review, and for letting us know about your recent stay. I was disappointed to hear that you experienced a few issues. We pride ourselves on being excellent in every way, and issues like you experienced are very unusual for us. I have addressed them with my staff to ensure this was... More 

Overland Park, Kansas
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 7, 2014

We stayed here because we were looking to use Marriott points somewhere in Bentonville. I would stay here again. We had not stayed in a Town Place before. I like the compact kitchen - large frig, stovetop, microwave, coffee pot and some cooking utensils. I would definitely book this for an extended stay and/or business trip. There was a decent... More 

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you so much! We hope you will return and stay with us again in the future! More 

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