We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 21 Bentonville hotels

TownePlace Suites by Marriott Bentonville Rogers

2.5 of 5 Hotel   |   3100 SE 14th Street, (Exit 86 @ I-540), Bentonville, AR 72712
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
Perfect for Extended Stay
TownePlace Suites by Marriott Bentonville Rogers
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added TownePlace Suites by Marriott Bentonville Rogers to your Saves list
Ranked #12 of 21 Hotels in Bentonville
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 16, 2014
Luis A Chicago, Illinois
Write a Review

55 reviews from our community

Traveler rating
    20
    22
    6
    3
    4
See reviews for
17
11
2
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (55)
  • Mar-May only
    (13)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (10)
All months
Little Rock, Arkansas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Check-in was more difficult than it should have been. We arrived at 5:30 and were told by the front desk that our room wasn't cleaned yet and she didn't know if she had any more two-bedrooms because a lot of rooms were "blocked off" because they were redoing tube. Finally, after talking to two managers, she figured out that she... More

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for taking the time to review our hotel. Part of the learning process of new associates is handling issues they haven't encountered before. I apologize that you were delayed while she learned the proper process. Marriott is proud to keep its hotels as up to date and safe as possible. Part of this months efforts in that regard... More

Owasso, Oklahoma
2 reviews
1 of 5 stars Reviewed October 19, 2014

We arrived to check in at 5:30pm and we told our room was not clean even though check in time is 3:00pm. We were told that they were really busy and running behind. This was completely unacceptable and I asked for a refund of one nights of the points we were using. They said they could not do that. It... More

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for your review. We take every review to heart. Let us again apologize that you had to wait. There are two citywide events each year that fill our hotels, restaurants and roadways causing additional crowds and delays. The weekend you stayed was one of them. I agree with you, it was unacceptable and frustrating to have to wait.... More

San Diego, California
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 13, 2014

PROS: And the reason for the 2 rating insteaf of 1. Clean room upon arrival . Friendly staff. CONS: 1.We arrived when it was wet and rainy. There is no overhead cover when you pull up so basically you, your luggage, and whoever is with you will be soaked with rain during unloading to check in. 2. In this day... More

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for your review. I assure you we take each and every one to heart. Each of the Marriott Brands (there are 18 to be exact) was designed for a specific traveler in mind. The TownePlace was designed for the extended stay traveler who appreciates the independence of being able to cook in their rooms. That said, we do... More

Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 16, 2014

Our house was being fumigated and we stayed here the night the male night clerk was very friendly, when he told us about breakfast i informed him that my wife had to leave at 3 a.m for work so we wouldnt enjoy the complementary breakfast. So he offered to put some fruit, yogurt and muffin together were we could keep... More

Was this review helpful? Yes 1
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you so much for your kind words. It is fun for us when a small gesture is appreciated. We look forward to having you back for a much more pleasurable reason. ;-) More

Sunland
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 26, 2014

My son and I stayed here while visiting family and splurged on the two bedroom, two bathroom suite. It was very well appointed, granite counters in the bathrooms, fully stocked kitchen. Staff was professional and helpful. Breakfasts were just okay, in a very smallish location. Located right off the freeway, so easy access, but really not near anything if you... More

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for choosing to stay at the TownePlace Bentonville. We appreciate your comments. We have since made improvements to our breakfast. We also hope to have more restaurants in walking distance in the future. Development is constant here and we hope the wait wont be long. :-) We hope you will stay with us again in the future! More

Sacramento, California, Usa
Top Contributor
160 reviews 160 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed July 14, 2014

This is the second of two bad trips to a Marriott brand hotel for business a few weeks back. Staff had the southern hospitality charm upon check-in. Check-in was quick and helpful. Hotel room was relatively comfortable equipped with a nice mattress, decent shower, desk, stove, and regular refrigerator. Room was kept well by housekeeping staff and internet connection was... More

Was this review helpful? Yes 1
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for taking the time to write a review. I apologize that with our nice front desk check in experience, that you also experienced some maintenance issues. I have reviewed these in detail with our staff and all maintenance issues have been corrected. Timing is everything and unfortunately we fell short during your stay. You have my sincere apology.... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 14, 2014

I absolutely love everything about this hotel. This was my second summer staying here and I couldn't have been happier about it. The staff members here are always going above and beyond for me. I have two dogs, so finding a (nice) hotel that would let me keep my fur-babies with me was a win for me. The entire hotel... More

Was this review helpful? Yes 2
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you so much for taking the time to write a review. You are a pleasure to have and I am so glad you chose the TPS Bentonville as you home for the second summer. Your comments are always taken to heart as we appreciate your business. The best thing about being an extended stay hotel is making friends with... More

Washington DC
Contributor
18 reviews 18 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 4, 2014

My wife and I stayed for 4 nights recently. The TownePlace is pretty much a standard Marriott economy lodging and conveniently located near an interstate highway. This one excelled in service, and everyone we encountered was helpful with a positive, upbeat attitude. Two staff members, Mijoma and Patty, were extremely helpful in finding an excellent, quiet room and following up... More

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you so much for reviewing our hotel. I have passed along your kind comments to Mijoma and Patti. We enjoyed having you and look forward to your next visit. By the way, we now have breakfast sandwiches with eggs and sausage! Thanks again for your comments. More

Little Rock, Arkansas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 30, 2014

We needed a hotel near the Bentonville baseball fields as we were competing in a state tournament there. This hotel fit the bill on location and, while I normally wouldn't write a review, I wanted to recognize the staff as they were about as friendly as you'll find. Not just the front desk, but everyone associated with the hotel that... More

Was this review helpful? Yes
Kim L, Director of Sales at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Thank you for your review and thank you for staying with us. We love having your team with us. I do apologize that out pool was down. I assure you that was not intentional. :-) I did laugh at your comment though. We look forward to seeing you again in the future!! More

Wichita, Kansas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 22, 2014

I hate to write this review because my husband and I have been faithful patrons of this hotel over the past 7 years. Often we have recommended to friends and family. Unfortunately, we will never return nor recommend. All too sad because I feel this all could have been resolved with some attentive management decisions. My husband booked a room... More

Was this review helpful? Yes 1
LauraOrr, General Manager at TownePlace Suites by Marriott Bentonville Rogers, responded to this review

Dear Guest, Your satisfaction is extremely important to us. We strive to be excellent in all we do and the service you received was unacceptable. Please call us to that we can rectify the situation. Best Regards, Laura Orr General Manager 479-621-0202 More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to TownePlace Suites by Marriott Bentonville Rogers? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about TownePlace Suites by Marriott Bentonville Rogers

Address: 3100 SE 14th Street, (Exit 86 @ I-540), Bentonville, AR 72712
Location: United States > Arkansas > Bentonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites by Marriott Bentonville Rogers 2.5*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Orbitz, Despegar.com, TripOnline SA, Marriott, Odigeo and Tingo so you can book your TownePlace Suites by Marriott Bentonville Rogers reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Towneplace Suites By Marriott Bentonville Rogers Hotel Bentonville

29 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Hotel & grounds (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay