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Hilton Garden Inn Bentonville

Certificate of Excellence
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2204 S.E. Walton Blvd, Bentonville, AR 72712
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1 room 1 guest
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Hilton Garden Inn Bentonville
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237 Reviews from our TripAdvisor Community

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Traveler rating
    126
    60
    34
    12
    5
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51
47
14
97
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (237)
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    (50)
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Akron, United States
2 reviews
2 of 5 stars Reviewed yesterday NEW

I have stayed here three times and will not again. The room has smelled of smoke every time and the carpets in the rooms need to be cleaned. I have stayed at other Hilton property areas in this city and they do not smell of smoke. The staff was nice, but I just cannot do smoke smell.

Review collected in partnership with Hilton Garden Inn

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bentonville, United States
5 of 5 stars Reviewed yesterday NEW

The people at these posts couldn't have been friendlier! Well done! The location of the hotel was great to visit Big blue or go out of town via I 49. convenient to all! The breakfast food was also outstanding for a mere $8. Very well worth the value!

Review collected in partnership with Hilton Garden Inn

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Hot Springs, Arkansas
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I have been in many Hilton's over past years and this Hilton is at the bottom of the list. The staff was nice and the breakfast was good, but the room was bad. There was a hole in the carpet, bathroom was old and looked very old. Tub should have been replaced years ago. Lobby and breakfast area are nice,... More 

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HGI_Bentonville, General Manager at Hilton Garden Inn Bentonville, responded to this review

Dear Bill B, Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we move forward with our upcoming renovations. We hope you will consider staying with us in... More 

Charleston, South Carolina
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We like Hilton Garden inn , it's guaranty that you will get a clean room .. but the one we stayed in Bentonville Arkansas , the bed was not made right, the fitted sheet was not pulled to fold in , so the sheet was crumple up not a good feeling ... so it all depend on who the supervisor... More 

Review collected in partnership with Hilton Garden Inn

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Fort Smith, Arkansas
Level Contributor
89 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent experience! Eating establishments with in walking distance (Krispy Kreme)! This is a great location especially if you need to drive downtown. Jessica (front desk) and her staff were helpful, genuine and friendly. My room was upgraded when I admitted to booking the wrong room size! I will definitely stay here again.

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Atlanta, Georgia
Level Contributor
76 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Bentonville Hilton Garden Inn on a Saturday night. No problem finding the hotel and there was plenty of parking. I had done the online check in and when we got to the hotel it was seamless. The gentleman at the front desk was extremely nice and upgraded our room to a suite. The suite had a... More 

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Austin, United States
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I love the Hilton Garden brand but I am unlikely to stay at this particular hotel on future visits to Bentonville. Overall the hotel is very nice, the staff is friendly, and the location is great. Breakfast each morning was a long, painful process as we went in search of coffee cups, napkins, silverware, water glasses, coffee, juice, eggs, etc.... More 

Review collected in partnership with Hilton Garden Inn

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Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Just ok, I'm used to my says at Hilton to be a bit nicer than this one. The room was not very clean or nice. The food was fair not up to Hilton standard. The day I was to check out I went to the hospital to see someone I knew and when I got back the room was already... More 

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HGI_Bentonville, General Manager at Hilton Garden Inn Bentonville, responded to this review

Dear David S, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding... More 

Los Angeles, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff will make you feel welcome and comfortable. And the staff will go out of their way to help you and make your stay a great business experience. I travel a lot and there really isn't a staff in this country that will match up with the service level of this hotel.

Review collected in partnership with Hilton Garden Inn

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1 review
5 of 5 stars Reviewed 2 weeks ago

Hilton Garden Inn Bentonville has exceptional customer service and a beautiful hotel and amenities. I will definitely stay there again when I am in town for business or pleasure! I have stayed here multiple times for business trips and have never been disappointed.

Review collected in partnership with Hilton Garden Inn

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