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Home-Towne Suites Bentonville

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200 SW Suburban Drive, Bentonville, AR 72712 (Formerly Suburban Extended Stay)
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1 room 1 adult
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Home-Towne Suites Bentonville
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61 Reviews from our TripAdvisor Community

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Houston, Texas
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 2, 2015

Just awful. No amenities. None. Two scratchy towels, one bar of soap. Coffee for one day. Don't bother brewing it. They don't give you enough creamer or sugar to make you want to drink it. Uncomfortable bed. Spotty Internet. They won't even clean your room!!! Can't find a redeeming quality about this place. One exception. People at front desk are... More 

Helpful?
2 Thank Carolyn L
Shreveport, Louisiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 8, 2015

Since I travel with my job, I've stayed in numerous hotels all over the world. I've stayed from Motel 6 and had the lights left on for me to luxurious hotels where I was greeted with champagne. As much at I love the latter, my company rarely pays for those hotels. As long as I have a clean room and... More 

Helpful?
2 Thank Mildred P

Travelers are raving about these Bentonville hotels

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 27, 2015

. I wanted to share with you the exceptional guest service that we received while staying at this hotel. Our stay included Tuesday, Wednesday, and Thursday of that week. We were taking greyhound and I noticed by the itinerary of the bus schedule that we wouldn't arrive for check-in at our hotel until 1:30am on Wednesday. I called the hotel... More 

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3 Thank Joseph H
Nixa, Missouri
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed October 24, 2015 via mobile

Blankets are scratchy, beds are uncomfortable, but most importantly IT'S NEXT TO A DOGGIE DAYCARE AND THEY LET THEM OUT AT 6:00 A.M. Maybe if you were on the other side of the building, it would be fine, but overall a 1.

Helpful?
2 Thank cjgammill
Little Rock, Arkansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 5, 2015

My husband and I were traveling through on our way to Branson. We had driven all day and had decided to stop for the day in Bentonville. There were not many hotels with availability but found one at the Home-Towne Suites in Bentonville. Our rooms were so disgusting and dirty. I found long black hairs in the bathtub. My husband... More 

Helpful?
2 Thank Terry J
Fayetteville, Arkansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 1, 2015

I recently stayed here and was NEVER treated so badly! I called to confirm my arriving and she was polite. When I arrived there were no rooms available! I even had a confirmation and had paid for the room. When I spoke with the manager she got hateful and rude and trying to put the blame on the other person... More 

Helpful?
2 Thank BillP P
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 24, 2015

Was great when it was Suburban Extended Stay. Made reservations with Suburban and when it changed to Home-Towne Suites my reservation kept getting misplaced, fast forward a little bit. I was unable to make the trip I had planned and called them to cancel my reservation. I attempted to call several times and the phone rang and then said the... More 

Helpful?
2 Thank dylan a
Rogers, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 20, 2015

My husband and I booked a non-smoking room through Expedia a month in advance so we could attend a Razorback football game that started at 6:00PM. I received a confirmation from Expedia for the non-smoking room the following day after the booking. The day of arrival, I called to confirm with the hotel and the hotel staff said, apparently we... More 

Helpful?
3 Thank Sstan1963
Rogers, Arkansas
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed August 5, 2015

Our company booked us at this facility under the assumption it was the Suburban Extended Stay which it was previously but was purchased by a new management company and under the new name Home-Towne Suites. We made arrangements for an airport pickup 3 days before arrival and confirmed the day before arrival. Upon arriving we were not picked up and... More 

Helpful?
5 Thank Jen S
Framingham, Massachusetts
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 4, 2015

This hotel is appropriately priced and offers kitchenette which makes the stay very comfortable and as good as at home. There are a couple of restaurants including indian and a grocery store (indian) just across the road.

Helpful?
1 Thank NitSai
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