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Quality Inn & Suites

2.0 of 5
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1691 S. Riley Ave., Yuma, AZ 85365 (Formerly Comfort Inn)
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Quality Inn & Suites
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Ranked #23 of 36 Hotels in Yuma
A recent review
3 of 5 stars reviewed 2 weeks ago
JohnF023 Peoria, Arizona
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35 reviews from our community

Traveler rating
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    9
    4
    3
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12
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7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Peoria, Arizona
Top Contributor
80 reviews 80 reviews
36 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's been a while since I stayed at this property and I noticed a number of things that could use updating. The carpeting was frayed, paint peeling in the bathroom and the door does not close and lock unless you pull it firmly. The stair way was not well lighted.

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San Diego, California
Top Contributor
141 reviews 141 reviews
73 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed September 7, 2014

I'm on a long national trip that will last until the end of May 2015 and the first stop after a very difficult 6 weeks with many problems was Yuma. So I decided I'd drive into a Comfort Inn, instead of a lower priced chain. This did NOT disappoint in the slightest way! The rooms were spacious, GREAT Internet. Every... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 28, 2014 via mobile

When we checked in we received a complimentary supper as well as breakfast so it was great to not have to leave to go eat or anything. Staff was friendly and very helpful. Thought the price a little high for the southern states ($80) but turns out it was worth every penny. Nice little hot tub area in the back... More 

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Morden Mb
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 13, 2014

No reservations, we just walked in and found entrance under construction. No problem the staff took care of us immediately (it was her first day on the job but you'd never know it) even directed us to a restaurant with amazing food. The breakfasts were well stocked and tasty. Because it was February we had the pool to ourselves. great... More 

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Angie T, General Manager at Quality Inn & Suites, responded to this review

We are so glad you enjoyed your stay at our property, we strive daily to make each guests visit enjoyable. Please accept this invitation to return as soon as possible. We will be looking forward to your visit. Angie Todd G.M. More 

Milwaukee, Wisconsin
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 11, 2014

While the hotel is a little worn, it is very clean and has some pleasant surprises. A hearty breakfast which included bagels to oatmeal to biscuits, sausages and egg patty. Oops, don't forget the gravy! When we returned after sightseeing, Monday, Tuesday & Wednesday nights, they served dinner - Chili, Hamburgers, Hotdogs and Grilled Chicken breast patties. Dinner outside along... More 

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Angie T, General Manager at Quality Inn & Suites, responded to this review

Thank you for your nice comments regarding our property. We are glad you enjoyed yourself, and our wonderful full breakfast offering. Please visit us again soon. Angie Todd G.M. More 

West Fargo, North Dakota
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 7, 2014

We stayed at the Comfort Inn for two nights while visiting relatives in Yuma. The place was clean but a bit worn. The shower drained slow which is always an annoyance for me. Staff was friendly and helpful. We get a reduced rate because of our membership so it was a good value. The breakfast was available early which is... More 

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Angie T, General Manager at Quality Inn & Suites, responded to this review

Thank you for your recent response regarding your visit to the Yuma Comfort Inn, we strive every day to make each visit memorable. I appreciate the comments and will forward them to the proper department heads for review. We hope we have the opportunity to see you again. Sincerely, Angie Todd G.M. More 

Philadelphia, Pennsylvania
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed December 15, 2013

As mentioned already the reception area is in the middle of a renovation but it really isn't an issue. The room was large and along with the free breakfast they had chili one night and ribs the other. Our room had two maintence issues that should not have been there. First was a broken strip on the floor between the... More 

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Angie T, Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us, we are truly sorry that we did not live up to your expectations. Please understand that we are currently upgrading many of our rooms, and I have forwarded your concerns to the proper departments so we may address the issues you mentioned. We hope we have the opportunity to have you as a guest... More 

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 5, 2013

We would have stayed at the Comfort Inn for our 2 weeks there had the pool been heated and the hot tub working. They were in the middle of renovating the reception area, but that was not an issue. Loved the friendly staff, our room was huge and clean - had the most comfortable bed that we slept in for... More 

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Was this review helpful? Yes 1
Angie T, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write your review and provide us with valuable feedback regarding your recent stay with us. We are so pleased you enjoyed your stay and I do apologize for the issue with our spa heater. The parts have been ordered and we are at the mercy of waiting for it to come... More 

Elma
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 5, 2013

We spent one night here in August. It was 108 degrees at 6PM. The room was Nice and Clean with No Bugs or Mold. The Breakfast was good and the staff at check in and check out were very nice. We were very happy with a cool room that evening. A nice place to stay.

Was this review helpful? Yes 1
Angie T, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you so much for your feedback regarding your stay with us. I have shared your kind words with the hotel staff and we appreciate that you had chosen to stay with us. We hope that we will see you again soon! More 

Delfzijl, The Netherlands
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 30, 2013

The motel is renovating, it is getting on very well. We were a little early in the day, but our room was ready for us. The downstairs room was clean and well equipped. The breakfast was great and the restaurant spacious. Our kids loved the cookies and milk in the evening. The pool was nice and cool, the hot tub... More 

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Angie T, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for your kind words and for taking the time for your valuable feedback. Hope to see you and yours at our hotel in the near future. More 

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