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Best Western InnSuites Yuma Mall Hotel & Suites

#8 of 36 Hotels in Yuma
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1450 S Castle Dome Ave, Yuma, AZ 85365
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700 Reviews from our TripAdvisor Community

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Healdsburg, California
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The staff is what made our experience a 5! They are remolding, but our room wasn't one that had been renovated yet. Still, it was clean, the pool and hot tub were clean and in great working order. The Conference Room was comfortable, and the breakfast buffet was good. But Jarrod the shuttle driver went above and beyond for us!... More 

Helpful?
Thank OneTravelingon
Los Angeles, California
Level Contributor
360 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
3 of 5 stars Reviewed yesterday NEW

The first disappointment was being placed in a room with a door connecting to the adjoining room. We could hear our neighbors talk, sneeze, cough and even their soft snoring in the morning. Don't place me in a connecting room unless I ask for one. These types of rooms rarely work for anyone but families or friends that know one... More 

Helpful?
Thank CacheOn
3 of 5 stars Reviewed 2 days ago NEW

For the price, this hotel is average to good. The rooms were clean but some were in disrepair. The staff was diligent in making sure the items were repaired and that we were satisfied with our visit. They were prompt in solving the issues at hand. They don't have elevators but you usually only one flight of stairs to contend... More 

Review collected in partnership with Best Western

Helpful?
Thank william h
Starbuck, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

We had 2 rooms booked there and were told they were both the same but before we left stopped at are friends room and it was a King with way more room in room and our room was a double queen with a very small vanity that didn't really please my wife. Rooms show there age a bit inside but... More 

Review collected in partnership with Best Western

Helpful?
Thank Kevin A R
1 review
4 of 5 stars Reviewed 4 days ago NEW

Internet did not work; staff very diligent to get it working but couldn't correct the problem. Computer works in other environments. Problem? darned if I know! Reserved a room with a sofa; got a single chair instead. Inconvenient as had guests.

Review collected in partnership with Best Western

Helpful?
Thank 892earlv
Puyallup, Washington
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Great location. the Cafe was being remodeled so the breakfast was a make-shift breakfast scrambled eggs and sausage. The muffins were not very good. Could have had a better selection of fresh fruit. The room was very quiet.

Review collected in partnership with Best Western

Helpful?
Thank Ellen1434
glendale ca, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

A pleasant place with many nearby restaurants. Rooms are nicely decorated. Café/Bar was closed for renovation but substitute arrangements were provided that were fairly good. Parking is easy &close. They have a happy hour.

Review collected in partnership with Best Western

Helpful?
Thank Dora B
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you for taking the time to respond about your stay here in Yuma. We are working very hard to improve the hotel and opening the new cafe soon. Please come back and stay again and I can be reached at cgibel@innsuites.com or 982-783-8341. More 

Kitscoty
Level Contributor
74 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

What a beautiful hotel we defiantly recommend it to anyone traveling to the area. Although the restaurant and bar by the pool were closed for renovation the included breakfast and evening happy hour meet our expectations, I'm sure it will be amazing when complete. Our room called the Mohawk Suite was adjacent to the pool. It was tasteful decorated but... More 

Helpful?
Thank Richard S
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

What a nice response. We are so excited to re open our cafe so that everyone can enjoy the brand new dining experience. We will continue to make property improvements so you must come back and see us again. I can be reached at cgibel@innsuites.com or 928-783-8341 More 

Mcregor, Minn, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Over all this place was very nice, will stay again when in Yuma. The room was very nice with lots of room and had a great shower!! Hats off to the housekeeper's they do a supper job in cleaning the rooms.

Review collected in partnership with Best Western

Helpful?
Thank Mary T
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

On behalf of the staff and team, we thank you for taking your time to comment about your stay. Every week the place is getting better and we will not stop until we make all the guests happy. Please come back and stay again and I can be reached at cgibel@innsuites.com or 928-783-8341. More 

Alpine, Texas
Level Contributor
251 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
5 of 5 stars Reviewed 1 week ago

Was passing through Yuma and stayed here and was pleasantly surprised. One of the better Best Westerns I have ever stayed in. Staff was always friendly and accommodating. Large clean modern updated rooms. They offered a free "cocktail" hour in their bar area every night serving draft beer (Coors / Bud) and some wines. They had a nice looking pool.... More 

Helpful?
Thank pirateparrot
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

So sorry about breakfast but we are renovating our dining room and kitchen and unfortunately there is no perfect time to do it. I hope you can come back and see the upgrades and enjoy the breakfast soon. I can be reached at cgibel@innsuites.com or 928-783-8341. More 

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