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All 36 Yuma hotels

BEST WESTERN Innsuites Yuma Mall Hotel & Suites

3.0 of 5 Hotel   |   1450 Castle Dome Ave, Yuma, AZ 85365
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66%
Ranked #14 of 36 hotels in Yuma
A recent review
4 of 5 stars reviewed 2 days ago
Penny H Fort McMurray, Canada
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236 people have reviewed this hotel

Traveler rating
    91
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    50
    24
    15
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66
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48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
Fort McMurray, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

Of the 4 motels in Yuma that I have experienced I would choose The Best Western even though they were under renovations and I found the room size a little small. These were minimized by the comfort of the bed, good internet with ease of use, friendliness of staff, breakfast, social hour, location and of course price. The value for... More

Review collected in partnership with Best Western

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Fort Mohave, Arizona
1 review
5 of 5 stars Reviewed 6 days ago NEW

We are a retired couple and had to travel to Yuma,Az and decided to try BWinnsuites for the first time and were we surprised with the hotel. Very nice room for the price, clean and the extras, free happy hour and free FULL breakfast, If we go back to Yuma, this is where we will stay. Being in the large... More

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ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

We are thrilled that you found us here in Yuma and had such a delightful stay. I hope that in the future you will come back and stay again and see more of the sights and our hotel updates. More

Gilbert, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel and Alexis is the best hostess ever. She is always willing to help and with a big smile. The breakfast is one of the best I have ever had at a Best Western. Always get a clean room and the hotel is close to restaurants,shopping, stores and easy freeway access

Review collected in partnership with Best Western

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ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

Thank you so much for taking the time to post your comments on TripAdvisor. Our guests mean so much to us and we strive for great service and constantly improving the hotel so that every time you come back, you will have a great experience. More

Yuma, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

This hotel has an excellent full breakfast. Also enjoyed the social hour which consisted of two free drinks per person per day. Room was clean and comfortable with amazing air conditioner. Staff was welcoming and friendly. Enjoyed the heated pool and spa, as well as the exercise room. Hotel is very cozy and I would return again. Also, very comfortable... More

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ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

It is so nice to hear that you enjoyed our complimentary breakfast. We pride ourselves on the fact that we serve such a variety of hot and cold foods along with fruit and waffles. Please come back and enjoy our managers social on the first Wednesday of every month. More

Livingston, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff was friendly and helpful. PJ,s café breakfast was very good with good quality. Social hour was Great. Our suite was lacking in design, bathroom of the kitchen. The arrival and departure experience very good with answers of local activities researched and answered by front desk staff.

Review collected in partnership with Best Western

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ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

On behalf of the staff and management, we thank you for your comments and it's nice to see that our guests recognize our service. We really have a great time with the guests and are working hard to make major upgrades to the hotel so come again! More

San Diego, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel provided a fine place for us to visit family and have some relaxing leisure time. We particularly enjoyed the common area with comfortable seating and fire pit, and the complementary breakfast, which hit the spot.

Review collected in partnership with Best Western

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ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

We certainly hope that you had a good stay and that in the future you will come back and stay with us. Our crew is working overtime to enhance the hotel and so you must come and see the changes soon. More

San Diego, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I stay at this hotel 2 or 3 times a year when I travel to the air station and always stay at this hotel. It's very close to restaurants and Starbucks, serves a decent breakfast and has good coffee service in the check in area. I always stay in a two room suite, which usually costs around $110-$130 a night... More

Review collected in partnership with Best Western

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ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

Thank you for posting your comments on TripAdvisor and I am so glad you found the hotel to your liking. It is nice to be close to shopping, food, historic downtown and the highway. I hope you will continue to come back and stay again very soon. More

Avondale, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Nice clean hotel and very good customer service but the rooms are NOT Wheelchair friendly. The room had a roll in shower but no shower bench. No grab bars to transfer on to the toilet so transfer at your own risk! Beds appear comfortable but was too high and could not transfer on to it. You will need a sliding... More

Review collected in partnership with Best Western

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ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

Let me apologize for the issue with your room. I am working hard to renovate guest rooms to be more accessible to our guests with special needs. I hope that if you do want to come back, you will contact me directly so that I can personally assist you with your reservation and assure you of a great stay. More

Phoenix, Arizona
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently stayed at a Best Western in Tucson which was also very nice so chose this Best Western hotel in Yuma. We thoroughly enjoyed our stay. Easy walking distance to Logan's for a great dinner. The pool and hot tub were sparkling clean, pool towels easy to get and the happy hour made it fun meeting and talking with... More

Review collected in partnership with Best Western

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ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

On behalf of the staff and Best Western, we thank you for posting on TripAdvisor. Glad you enjoyed the pool so much, we just did some upgrades there and are working hard on the rest of the hotel to make everyone have the best experience. See you soon here in Yuma. More

Fergus Falls, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Still working hard to upgrade and justify prices. Generally a comfortable stay. Always little nit-picky things, like bathroom sink drains slow or low water pressure. Maintenence seems to be a weak area. I keep going back though.

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

I appreciate your comments and assure you that we are working very hard on restoring rooms here on the property and making big improvements. If you will contact me directly, I will be happy to give you a free night stay here on your next trip. More

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Additional Information about BEST WESTERN Innsuites Yuma Mall Hotel & Suites

Also Known As:
Best Western Plus Innsuites Yuma Mall Hotel Yuma
Best Western Plus Innsuites Yuma Mall Hotel And Suites
Best Western Plus Innsuites Yuma Mall Hotel
Best Western Yuma
Yuma Best Western
Address: 1450 Castle Dome Ave, Yuma, AZ 85365
Phone Number:
Location: United States > Arizona > Yuma
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Yuma
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Innsuites Yuma Mall Hotel & Suites 3*
Official Description (provided by the hotel):
Perfect for business, leisure and government travel, we set a new standard among Yuma hotels for suite accommodations, free amenities and superior service in Yuma all within walking distance of Yuma Palms Mall with shops, restaurants, and theaters. Minutes to Colorado River, YPG & Casinos. Suite Luxury for Less with Cloud 9 Beds & Bedding and Free: Airport Shuttle, Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 
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