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All 36 Yuma hotels

BEST WESTERN Innsuites Yuma Mall Hotel & Suites

3.0 of 5 Hotel   |   1450 Castle Dome Ave, Yuma, AZ 85365
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71%
Ranked #12 of 36 hotels in Yuma
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed today
Dylan D Needles
  • Overview
  • Reviews (313)
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  • Photos (43)
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  • Room tips (47)
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313 people have reviewed this hotel

Traveler rating
    139
    75
    56
    27
    16
See reviews for
85
87
23
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Needles
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed today NEW

We loved staying at this Best Western. It was super clean and and the room smelled very nice. The breakfast was the best I've ever had at a hotel. PJs Cafe is great. We have stayed at many hotels in Yuma and this is the one we will surely return to for our next visit.

Was this review helpful? Yes
Bigfork
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a very nice suite for a reasonable price. Only problem was a slight smell in the room and a noisy cricket who sang to us all night. Otherwise, the stay was pleasant and the staff in the lounge/breakfast room was great.

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

I really appreciate your response and assure you that I will address the smell of bleach and I understand how annoying a singing cricket can be. I have just hired a new pest control company and this problem should be "eliminated" very quickly. Please come back and if you need anything at all, contact me directly at cgibel@innsuites.com or call... More

San Diego, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel offers a lot for the price. It is close to Interstate 8, with easy access on and off. The room was very clean and the staff were all very pleasant and helpful. With an excellent breakfast buffet included, this hotel is definitely a great value at a very reasonable price.

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ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

It is so nice to see that you took the time to review our hotel. I agree that the location is prime and being a native Yuman, I take a great deal of pride in my hotel. We have started some huge improvements and we are going to continue to make changes for the better so that our guests have... More

Glendale, Arizona
1 review
5 of 5 stars Reviewed 1 week ago NEW

Very pleasant hotel just of Interstate 8, very well kept and clean. I will be returning in a few months, and will bring family and friends with me. Great Breakfast and Happy Hour, all free and on top of that we had a coffee maker in the room

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

Thank you kindly for being our guest and taking the time to post such a nice comment on Trip Advisor. We are working very hard to make some big improvements here and we appreciate hearing our guests feedback. I hope you will always make our property your home when visiting Yuma. If you ever need assistance, please contact me at... More

North Palm Beach, Florida
Top Contributor
141 reviews 141 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice suites to stay in for any time on the road. All the help I met were very nice and helpful. Great breakfast with a buffet. Has a nice pool, not really big but nice, Has a washer and dryer on site. Very good location, close to shopping and plenty of restaurants. Has a free happy hour which was surprising.... More

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ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

On behalf of the staff and the management, we thank you very much for you post. It certainly helps us here at the hotel when the guest provides feedback. Being so close to the interstate, mall, downtown, casinos, river and restaurants is a great convenience to our guests. Come back soon and if you ever need anything, call me at... More

Chico, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Best Western Yuma Mall while I was getting dental work done in Los Algodones. Pluses: Free shuttle (within business hours, my flight in was delayed and it was after their shuttle hours) from the airport to the hotel and back and to nearby locations. Very friendly and helpful staff from the front desk to housekeeping to... More

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

Chris, thank you so very much for taking the time to relate your experience on TripAdvisor. It is important to us that you were happy with your room and that the staff gave you superior service. I sincerely hope that anytime you are in Yuma, you will come back and stay with us and see the many changes we are... More

Palm Desert, California
Contributor
17 reviews 17 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is amazing, wouldn't even think to stay anywhere else when I'm passing through again. Check in with Ashley was delightful! She was very friendly, courteous and professional. My husband and I were having trouble figuring out what to have for dinner and she recommended a neat little place called Penny's which was amazing! THANK YOU! When we got... More

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

How nice to see that the staff and hotel were such a delight for you!!!! Ashley is amazing and we all want our guests to be happy, relaxed and well fed. Being so close to the highway, mall, downtown, casinos, restaurants and river are a plus here. We welcome any suggestions and thank you so very much for the kindness.... More

Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This best western was not the most expensive one that I stayed in. I've been on the road for five weeks on motorcycle try to stay at best western seems to be the best deal for the price. But in Yuma it was more than excellent. Great service first place I see that had a free shuttle to bring you... More

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

We are overjoyed that you found the property so rewarding!!! We work hard to make sure our guests have a relaxing and comfortable. We are upgrading and updating and hope that you will return to see the changes. If you ever need help, call me at 928-783-8341 or email at cgibel@innsuites.com. More

Prescott
2 reviews
5 of 5 stars Reviewed 1 week ago

Checking in late after a long drive and greeted with a welcome bag (just water and crackers, but a nice touch). I was amazed at the room I received- at first I thought I was accidentally upgraded to a more pricey room. I was certain that the room I was in was double what I was paying- pleasantly surprised that... More

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

Thank you so much for the lovely comments and taking the time to post your experience. It does the staff such a service to see that you enjoyed your stay and that you want to come back. If you ever need assistance, please contact me anytime at cgibel@innsuites.com or call 928-783-8341. More

Tucson, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We were there for a quick stop when driving from Tucson to San Diego. Everything was great about this hotel. Rooms are clean, beds are comfy. The only thing that I wish better is the noise level. Rooms have thin walls and you can hear everything from your neighbors. We got waken up early in the morning when people walked... More

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

It's so good to hear that you found us on your travels. We are really making some big changes here and being so close to the interstate and the mall, our guests are happy with the convenience. I hope that every time you come this way, you will return and be our guest again. If you ever need assistance, please... More

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Additional Information about BEST WESTERN Innsuites Yuma Mall Hotel & Suites

Address: 1450 Castle Dome Ave, Yuma, AZ 85365
Phone Number:
Location: United States > Arizona > Yuma
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Innsuites Yuma Mall Hotel & Suites 3*
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Also Known As:
Best Western Plus Innsuites Yuma Mall Hotel And Suites
Best Western Plus Innsuites Yuma Mall Hotel Yuma
Best Western Yuma
Yuma Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Green Hotel in Yuma #6 Romantic Hotel in Yuma #9 Family Hotel in Yuma
Hotel Class
Official Description (provided by the hotel)
Perfect for business, leisure and government travel, we set a new standard among Yuma hotels for suite accommodations, free amenities and superior service in Yuma all within walking distance of Yuma Palms Mall with shops, restaurants, and theaters. Minutes to Colorado River, YPG & Casinos. Suite Luxury for Less with Cloud 9 Beds & Bedding and Free: Airport Shuttle, Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 
Number of rooms
166

Questions & Answers

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1 question

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