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BEST WESTERN Innsuites Yuma Mall Hotel & Suites

3.0 of 5 1450 Castle Dome Ave, Yuma, AZ 85365
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BEST WESTERN Innsuites Yuma Mall Hotel & Suites
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BEST WESTERN Innsuites Yuma Mall Hotel & Suites
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401 reviews from our community

Traveler rating
    190
    98
    65
    29
    19
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105
110
31
98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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    (103)
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Lake Arrowhead, California
Contributor
11 reviews 11 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Not the best room we've ever had. Great free breakfast, lots of variety! Wonderful staff, great customer service! Our phone didn't work in our room. Not very many cable channels to choose from. They put us on the third floor when they were clearly not booked and could've given us a more convenient room.

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

I am sorry that you did not get the room location you requested. I do want you to know that we do our very best to honor all requests and if you would contact me directly, I assure you that I will upgrade you and get you the best we have as far as location. I do apologize. I can... More 

Bradner
Contributor
13 reviews 13 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is probably one of the best in the Best Western chain. Staff is ready and more than willing to help with anything. Great area for anything you need or want. Shopping, dining, things to do,etc. very clean and comfortable rooms.

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

Thank you and Happy Holidays from all of us here at Best Western InnSuites. You are the 400th person to write a review about your stay and it looks like you were very happy. I would like to have you back here for a free night to say "thank you". Just contact me directly to make your reservation at cgibel@innsuites.com... More 

Tucson
Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The newly renovated hotel is a pleasant place to stay while in Yuma. The breakfast is better, the rooms are lovely, and the internet free and reliable. It's so nice to go shop at the mall conveniently next door. The happy hour is great too with 2 free glasses of wine or beer to wind down after a long day!

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

It is so nice to see that you have noticed our changes here at Innsuites. We will continue to work hard on our upgrades and guest amentiies. The staff and I are committed to making our guests happy and welcome any suggestions. I can always be reached at cgibel@innsuites.com or at 928-783-8341. We wish you a blessed Holiday. More 

Medicine Hat, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was very pleasant and helpful, rooms are clean and comfortable. We had a problem with the air conditioner and given an upgrade to a suite when it couldn't be rectified. We would definitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

Happy Holidays and thank you for your comments on your recent stay here at InnSuites. We are working night and day to make big changes here for our guests and hope that anytime you are in Yuma, you will stay here with us. If I can ever help, contact me at cgibel@innsuites.com or call 928-783-8341. More 

Rawlins, Wyoming
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent place to stay and recuperate if you go to Los Algodones for any type of Dental work.The staff was so friendly, courteous, and accommodating to all of our needs. The 2 free drink Happy Hour was also very nice and you were able to sit back and meet new people. The included breakfast was always hot and a freshly... More 

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

The staff and I thank you very much for taking the time to post your comments. We have worked hard this year on changing the property and will continue to provide the best in service while upgrading the hotel. If you ever need questions answered, please contact me at cgibel@innsuites.com or call 928-783-8341. Happy Holidays. More 

Tucson, AZ, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We were tired after the drive accross California and stopped for an overnignt rest, a couple hundred boring miles from home. After a friendly check in we decided to take advantage of the two free two drinks in the poolside lounge. The room was nothing surprising just a well maintained comfortable relaxing room in an moderate level hotel/motel at a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

Nice to see that you found us and you are a "gem" too. Being in this industry lets us meet the most amazing folks and being able to help them makes us happy. I hope InnSuites is always your choice here in Yuma and if you need anything contact me at cgibel@innsuites.com or call 928-783-8341. More 

Mesa, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent accommodations and amenities. The staff was very pleasant and whenever they encountered us, they would greet us with a hello and sometimes even some conversation.We are usually looking for a restaurant in the morning but the breakfast here was more than adequate.

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

The staff and I thank you for taking time to comment about your stay. Interacting with our guests is fun and we get to know you a bit better so that the next time you come we can remember your needs. I hope that you have the best holiday and come back soon and contact me at cgibel@innsuites.com or call... More 

Yuma, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

Had a chance to tour the hotel for business purposes. Hotel newly remodeled is beautiful and well done. Access to Wifi & other business necessities. Adjacent to Yuma Mall for families for non business

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

Great to see that you had a nice time here. We all work to make sure our guests enjoy themselves and are always seeking new ways to make your stay better. Come back soon or if you need anything, contact me at cgibel@innsuites.com or call 938-783-8341. More 

Los Angeles, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

My group spent a night at the Best Western in Yuma and were happy with the service and our rooms. We had no problems and were comfortable. The hotel is conveniently located and offers free internet and a continental breakfast. I would stay again if I was passing through!

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

I am happy to hear your group was comfortable and hope in the future you will always stay here at InnSuites with us. Please register for our member program if you have not done so to get points, discounts and upgrades and if you ever need assistance, please contact me at cgibel@innsuites.com or call 928-783-8341. More 

Yucaipa, CA, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We keep coming back to this hotel for an annual event and are seldom disappointed. This year we got exactly the location we wanted in an upgraded room that was modern, clean and comfortable. The staff was courteous and efficient.

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN Innsuites Yuma Mall Hotel & Suites, responded to this review

It's great to hear that you have been coming to the hotel for so many years!!!!! I know you have seen a lot of changes and additions and we are committed to making even bigger, better and more guest friendly amenities. If I can ever help, contact me at cgibel@innsuites.com or call 928-783-8341. More 

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Additional Information about BEST WESTERN Innsuites Yuma Mall Hotel & Suites

Address: 1450 Castle Dome Ave, Yuma, AZ 85365
Phone Number:
Location: United States > Arizona > Yuma
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Innsuites Yuma Mall Hotel & Suites 3*
Number of rooms: 166
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Also Known As:
Best Western Plus Innsuites Yuma Mall Hotel Yuma
Best Western Plus Innsuites Yuma Mall Hotel And Suites
Best Western Yuma
Yuma Best Western
Hotel Style:
#3 Green Hotel in Yuma
#3 Best Value Hotel in Yuma
#6 Romantic Hotel in Yuma
#9 Family Hotel in Yuma
#11 Business Hotel in Yuma

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