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BEST WESTERN InnSuites Yuma Mall Hotel & Suites

#9 of 36 Hotels in Yuma
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1450 Castle Dome Ave, Yuma, AZ 85365
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BEST WESTERN InnSuites Yuma Mall Hotel & Suites
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BEST WESTERN InnSuites Yuma Mall Hotel & Suites
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525 reviews from our community

Traveler rating
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    73
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cerritos, California
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel was in a great location, easy to get to. Near lots of restaurants. The only problem that we encountered is that the toilets are to low, hard for some seniors to get down that low The breakfast in the morning was great, as was the happy hour

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Redding, California
Top Contributor
89 reviews 89 reviews
47 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at Best Western Hotels throughout the western United States. By far this was one of the best one I have ever stayed at. The service is absolutely excellent. The rooms are very above average from the beds to the furniture and décor. Since we had arrived early, the desk clerk stated that she could get us into... More 

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Las Vegas, Nevada
Top Contributor
59 reviews 59 reviews
30 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed for 2 nights as we were going to Los Algodones Mexico. We had a Spa room which was very large with a super large spa (10 people at least) . Great WiFi. TV was hard to figure out and really was a pain. Breakfast and afternoon selections were very good and ample. Super check-in staff, cleaning maids were very... More 

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ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you for the response and we are located in the perfect place. Years ago I remember looking down the street and there was nothing but cotton fields and beautiful greenery and boy has that changed!!!! I hope you will return and stay again soon. cgibel@innsuites.com or 928-783-8341. More 

Bullhead City, Arizona
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great place, very nice suite rooms, great pool, enjoyed the happy hour 2 free drinks poolside. Great location mall is nearby and not far from the Mexican border town la algodones. Would stay there again...

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ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

How nice that you were able to have a little getaway here in Yuma. We are working very hard to make some great improvements to the hotel and always looking for ways to provide better amenities and service. Feel free to contact me at cgibel@innsuites.com or at 928-783-8341. More 

San Juan Capistrano
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

If you need a handicap accessible room, confirm ahead of time your needs. Their Handicap accessible rooms are not adequate. The room we had, did not have any safety bars for the shower or toilet. Was very difficult stay for my wife.

Review collected in partnership with Best Western

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ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

I apologize that we did not have a room for your needs. If you would contact me directly next time I personally will handle your reservation and book a ground floor with a roll in shower. If you ever need to contact me, cgibel@innsuites.com or at 928-783-8341. More 

Phoenix
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Great Place, Great Price close to freeway and lots of shopping if you need it. Friendly staff and accomidating. Would stay here again when traveling. Not fond of the 200 characters minimum for the review!

Review collected in partnership with Best Western

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ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you for the review. We all enjoy working here at Best Western InnSuites and it is great meeting new guests and seeing the guests return again and again. I hope that if you ever need anything at all, you will let us know right away. I can be reached at cgibel@innsuites.com or 928-783-8341. More 

Tucson, Arizona
Top Contributor
56 reviews 56 reviews
53 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had a great experience. Room had outlets which are important for all the electronics one uses these days. Bed and pillow comfy and had good choices (and yummy too) for breakfast. It was easy to get where I was going. I would recommend this as a place to stay.

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ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

On behalf of the staff and management, we thank you for the comments here on TripAdvisor regarding your recent stay. We really enjoy interacting with the guests and seeing the feedback. I hope InnSuites is always your place to stay here in Yuma. My contact information is cgibel@innsuites.com or 928-783-8341. More 

West Covina
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel overall Is very nice. The breakfast area with it's food is especially nice. The beds are very comfortable and rooms well appointed. Unfortunately we were booked into the Saguaro building near a loud business. If your room faces the parking lot here you will be kept awake by some loud factory noise until around midnight. I would suggest... More 

Review collected in partnership with Best Western

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ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you for posting about your stay. Now that you have an idea of the hotel, you can surely pick the area to stay in and I like the pool area or facing the office. I hope you will come back soon and be our guest again. You can reach me at cgibel@innsuites.com or 928-783-8341. More 

Arroyo Grande, California
Top Contributor
82 reviews 82 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here while visiting dentist in Algodones, BC. Located in a large shopping center with many restaurants and stores and other hotels. Rooms are in several buildings with parking around perimeter and facilities in different locations. Pool/Jacuzzi are kind of in middle of several buildings and next to "Pub" which is also the breakfast room. Note, breakfast is quite good,... More 

Was this review helpful? Yes 1
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you for your response. I am surprised about the negative comments since I actually stored your computer in my office to keep it safe after you said it was stolen only to find that you hid it yourself. I want to make sure everyone is safe but we have no locked facility for your larger personal items. I did... More 

Seattle, United States
1 review
4 of 5 stars Reviewed 1 week ago

I have stayed at the Best Western twice within a week; the rooms are comfy and clean. They have remodeled most of their rooms and the upgrades are nice. Although I didn't have breakfast but once, the breakfast was the best!!

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

We try very hard to give our guests great service, a good experience and a very fair deal. Free breakfast and happy hour and fresh baked cookies. I am always here to help in any way I can and can be reached at cgibel@innsuites.com or 928-783-8341. More 

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