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BEST WESTERN InnSuites Yuma Mall Hotel & Suites

#9 of 36 Hotels in Yuma
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1450 Castle Dome Ave, Yuma, AZ 85365
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BEST WESTERN InnSuites Yuma Mall Hotel & Suites
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BEST WESTERN InnSuites Yuma Mall Hotel & Suites
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496 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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mesa, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This hotel is always a pleasure to stay at. I do a lot of traveling through out the year and very seldom do you ever find the hospitality and friendliness that I have always experienced at this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Chardon, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Stay here often and have had excellant experiences every time. We wanted an upgrade at the last moment and they were able to accomodate our request. Food for breakfast is always good and very satisfying. If you are furtunate enough to be in town on the first Wednesday be sure to take in the Manager's BBQ. YUMMM.

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

How nice to see that you were here for the managers barbeque. I love cooking and interacting with the guests. Who dislikes like a grilled hotdog or burger? The weather was perfect and we are thrilled that you have such a nice time staying here with us. Come back soon and have a great summer. Cgibel@innsuites.com or 928-783-8341. More 

Farmington
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Large facility. Accommodating staff. Heated pool. Exercise/free wi-fi. Complimentary, hot, excellent breakfast. Easy access off interstate. Close to shopping, restaurant and businesses. We shall return when in the area.

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

Thanks for posting such a detailed and kind comment about our hotel. We do work hard to make big changes and are constantly looking for better ways to make our guests have the very best time in Yuma. I hope that you will be back very soon to stay again. I can be reached at cgibel@innsuites.com or 928-783-8341. More 

san luis R.C, Mexico
2 reviews
5 of 5 stars Reviewed 1 week ago

We have stayed here many times and have enjoyed our stays. The staff is friendly and helpful. the rooms are nice especially since they remodeled a while back. It is nice to get a decent breakfast included really helps it be a value deal.

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

On behalf of the staff and management, we thank you for the post and comments about your recent stay here in Yuma. We really love interacting with the guests and getting to know them. Many of our guests are return visitors and find that this is like a second home to them. I hope if you need to reach me,... More 

El Cajon, CA, United States
1 review
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay at this hotel. Staff was very nice, pool, room, breakfast and location were great. It was clean and one of the best breakfast variety we have encountered and all was hot with plenty of food. Even when busy the man cooking was so attentive about replenishing the items. The rooms were clean and nice. This is... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you for taking time to post about your "great stay" here at Innsuites. We are working day and night to make the hotel the very best in service and amenities. Being so close to the mall and all the shopping and eateries is a big plus for you and our team. If you ever need assistance, please contact me... More 

BURNT RANCH, United States
1 review
4 of 5 stars Reviewed 1 week ago

Great Staff. Will stay again. Pleasant stay. Beautiful grounds. Sorry I was not able to enjoy them. Very good location to everything. Happy with easy access to everything. Office staff very personable . Maids accomadating.

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

We are very happy to see that you enjoyed your stay in sunny Yuma at InnSuites. We work very hard to make improvements to the property so that our guests have a great time in the area. Being in such a prime location is helpful. I can be reached at cgibel@innsuites.com or at 928-783-8341. More 

Tucson, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel was up to the minute for a mid-priced hotel. I arrived late, was very tired, and as an older woman alone, nervous about where to stay. All fears were erased as the hotel was brightly lit, the staff very nice. The room was attractive, comfortable, clean. I would stay there again. Breakfast was better than most encountered in... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

It's nice to see that you found respite here in Yuma at Best Western InnSuites!!! We do our very best to make sure you are welcome, comfortable and relaxed. I hope that this hotel will always be your place to stay in Yuma. Come back and see us soon. I can be reached at cgibel@innsuites.com or 928-783-8341. More 

Edmonton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

My sister and I stayed an overnight in this hotel. The room was clean and the beds comfortable. We did have an issue in the morning with the coffee maker. The microwave, coffeemaker and refridgerator were all plugged in with the switch at the door. Turning that off shut off everything!!! When mentioned to the front desk they were very... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you for posting about the "Desert Oasis". We hope that you had a wonderful time visiting the Yuma area and that you will return soon and get to stay longer. We do have a lot to offer in all seasons. We will be waiting for you on your return and if you need anything, please contact me at cgibel@innsuites.com... More 

Brandon, Canada
1 review
5 of 5 stars Reviewed 1 week ago

love it and staff are wonderful great location and close to Mexican border for visiting awesome pool and love the HAPPY HOUR Close to Mall with grat shopping and many good restaruanb]ts close by would highly recommend it ti family and friends

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

John, we all thank you for the response and wonderful comments about the hotel and it is nice being so close to the Mexico border. I hope you will come back and see the continued upgrades we are doing on the hotel. If you ever need to reach me, contact me at cgibel@innsuites.com or call 928-783-8341. More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Very Nice hotel clean rooms. Pet friendly which is a big plus. The breakfast sucked. Close to lots of shopping. If you need parking for a trailer get there early. The pool was clean. The hot tub was way to hot for the weather here.

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

The staff and I are grateful for your feedback and lovely review of the InnSuites Yuma hotel. Many of us are actually Yuma natives-I was born and raised and was fortunate enough to return here to work in my hometown. Please always stay here and I will be happy to help whenever I can by contact me at cgibel@innsuites.com or... More 

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