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BEST WESTERN InnSuites Yuma Mall Hotel & Suites

3.0 of 5 1450 Castle Dome Ave, Yuma, AZ 85365
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BEST WESTERN InnSuites Yuma Mall Hotel & Suites
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BEST WESTERN InnSuites Yuma Mall Hotel & Suites
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466 reviews from our community

Traveler rating
    234
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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albany, United States
1 review
5 of 5 stars NEW

stayed here for 18 nights, since my father was in the hospital and eventually died. we chose this motel because of the location of the hotel. because of our circumstances, we were not at the hotel alot of the time. it was a very nice place to come and relax at the end of our very long days. the price... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

We welcome you here anytime and are so glad you had a good time. Our intent is that you have a great stay and are constantly working hard to make changes and upgrades to the hotel. I hope that you make InnSuites our home away from home whenever you come here. Please contact me at cgibel@innsuites.com or 928-783-8341. More 

Phoenix, AZ
Top Contributor
52 reviews 52 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This Best Western was not as nice as many we have stayed in. The breakfast was outstanding especially the scrambled eggs and bacon. When we checked in we could've paid $20 less for non-remodeled room. We decided to stay in the remodeled room. I'd hate to see the non-remodeled room because our room had peeling wallpaper, a shower head that... More 

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

We do apologize about the fact that you were not in a renovated room. We did advise you at check in about this with the information about the discount. We are working to update all rooms but with the largest hotel in Yuma, we have to do this in stages. My crew and I will continue the renovation process here.... More 

Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago NEW

Clean rooms with updated decor and amenities, excellent breakfast and happy hour, excellent, friendly staff and service. The location is next to a mall and its a short drive to Los Algodones Mexico. We would return and recommend to others for sure

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you so much for taking the time to respond and let us know that you enjoyed your stay with us. We do try hard to make our guests feel at home and are always improving the property. If you ever need assistance, please contact me at cgibel@innsuites.com or 928-783-8341. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The staff is welcoming and very accomodating from the desk personnel to maintenance,to housekeeping. I needed assistance with my tv and maintenance appeared in minutes. I left an item in my room after checking out and housekeeping went right over, found it, and gave it to the front desk. They offered to mail it to me but I'm returning in... More 

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

How nice of you to give your feedback and we are all so happy that you enjoyed your stay with us here in Yuma. In the future, we hope you will always come back and stay here and have a great time. If you ever need to reach me, I am here at cgibel@innsuites.com or 928-783-8341. More 

Armstrong, British Columbia, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My stay was awful because our room was next door to a room where the next door neighbors smoked. The smoke came into our room it was horrible. We did complained to the front desk and they did nothing to remedy the situation for us. Never staying at this hotel again.

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

We certainly apologize about the issue you had smelling cigarette smoke. We did not ignore you but you must understand that this is high season and we did not have another room for you to move to. We only have a few smoking rooms but apologize that you were inconvenienced. More 

Buckeye, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a clean, friendly, helpful, comfortable, convenient, and affordable place to stay; great breakfast and wine-and-dine time available with the price. Will definitely stay there again. It has close shopping nearby and also is very close to Los Algodones, Mexico, for more shopping and many services.

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

The staff and I sincerely thank you for taking the time to post your comments. We do value our guests opinions and always welcome suggestions and appreciate your business. If you ever need assistance, you can reach me at cgibel@innsuites.com or at 928-783-8341. More 

Mesa, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had to go over the boarded for a dental visit and were very happy with our stay. From the friendly staff to the comfortable bed we were very happy with our stay. The full breakfast was a bonus, we have to go back next month and already booked our stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

Great to hear that you enjoyed the bed. I agree that our Cloud 9 beds are the best. Many of our guests purchase them and I have one too. I hope that you will always come back here and have a restful night in Yuma. I can be reached at cgibel@innsuites.com or at 928-783-8341. More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Breakfast room ( bar ) is far to small. Staff wait too long to fill things, coffee, eggs, bacon I have stay here before and made the same comments The breakfast could be made in the bar and taken over to the room where the tables are next door. That would make it much more comfortable I hope someone is... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

On behalf of the staff and I, we appreciate your business and trust you will always make InnSuites your home in Yuma. We try hard to make improvements and continue our room renovations and dedication to service. My contact information is cgibel@innsuites.com or at 928-783-8341. Come back soon. More 

Wasington
1 review
5 of 5 stars Reviewed 2 weeks ago

Christi Gibel and front desk were awesome. Had a little difficulty with the room key cards. Kind and understanding. We work in customer service industry you have it dialed in. When we come back in a couple months we will stay here. The staff is very professional and respectful.. Like I said you guys have it dialed in and got... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

We all very much appreciate the time you took to post about your recent stay. I hope that you will not only return but refer us to your friends and family. We will continue to improve the hotel and service and we are always looking for suggestions or comments. I can be reached at cgibel@innsuites.com or at 928-783-8341. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The front desk were very friendly, room was awesome I actually slept all night for the first time in months. Coming from Washington State it was so nice just to sit by the pool all day.. We will be back

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

Happy New Year and thank you for noting our location on your comment. It is great being so close to everything. Being able to offer our guests 2 free drinks, free breakfast, shuttle service and referrals to eateries, shopping, and leisure makes it even more enjoyable. I hope to see you again and can be reached at cgibel@innsuites.com or at... More 

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Additional Information about BEST WESTERN InnSuites Yuma Mall Hotel & Suites

Address: 1450 Castle Dome Ave, Yuma, AZ 85365
Phone Number:
Location: United States > Arizona > Yuma
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN InnSuites Yuma Mall Hotel & Suites 3*
Number of rooms: 166
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Also Known As:
Best Western Plus Innsuites Yuma Mall Hotel And Suites
Best Western Plus Innsuites Yuma Mall Hotel Yuma
Best Western Yuma
Yuma Best Western
Hotel Style:
#3 Green Hotel in Yuma
#6 Romantic Hotel in Yuma
#9 Family Hotel in Yuma
#9 Business Hotel in Yuma

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