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BEST WESTERN InnSuites Yuma Mall Hotel & Suites

#8 of 36 Hotels in Yuma
Certificate of Excellence
GreenLeadersBronze level
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1450 Castle Dome Ave, Yuma, AZ 85365
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BEST WESTERN InnSuites Yuma Mall Hotel & Suites
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548 Reviews from our TripAdvisor Community

Traveler rating
    282
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    76
    33
    24
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133
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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Tucson
Contributor
18 reviews 18 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

We usually stop at the Best Western in Yuma when traveling from Tucson to San Diego. It is convenient, has a good breakfast, and just about the right distance depending on when we want to arrive in San Diego.

Review collected in partnership with Best Western

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San Diego, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

It was the last stop before returning home. We had been on the road for 15 hours and wanted a hot tub or soaker tub to relax in. This Best Western had an amazing in ground hot tub room. It was amazing, until we realized it came complete with a swarm of mosquitoes and a cockroach the size of a... More 

Review collected in partnership with Best Western

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Glendale, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was very happy with the Best Western in Yuma, AZ. The staff is very helpful and friendly. I had a relaxing and fun experience with this Best Western. I will be back next week for another visit. The best part is the Happy Hour that is offered during the stay. Thank You!

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you for the feedback. It is important for us to know that you had a positive experience here at Best Western InnSuites. We are always thinking of new ways to make our guests happy and comfortable from fresh baked cookies, free breakfast, free drink happy hour and prompt response. If you need to ever contact me, I can be... More 

Yuma, AZ
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We have visited this hotel twice this month and have to comment on how outstanding it is! Rooms are very clean and well maintained. The staff is outstanding! Roy helped us at check in and was very friendly as well as professional. Anytime we are in Yuma we will choose this hotel. It is close to everything.

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ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

The staff and I thank you for your comments posted on TripAdvisor. We take pride in providing our guests with the best in service and are constantly working to improve our hotel and amenities. We sincerely hope you will always be our guest in Yuma. I can be reached at cgibel@innsuites.com or at 928-783-8341. More 

Kenosha, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Unique property right off the highway! Super friendly atmosphere and interesting layout. Near all attractions, many restaurants and shopping. Better than average food and nightly cocktail hour. Seriously consider this is you are traveling to Yuma, AZ.

Review collected in partnership with Best Western

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ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

We are so happy you found us and are sharing your experience. We love hearing from our guests and work hard to make sure you have a relaxing stay. Come and see us again very soon and you can always reach me at cgibel@innsuites.com or 928-783-8341. More 

1 review
5 of 5 stars Reviewed 1 week ago

Great customer service, clean, quality, location everything was GREAT!!! Will stay there again and tell friends to stay at this location. Alexis and Colton were great at their jobs. They should be trainers for the corporation.

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

Hello and happy summer season to you. Looks like you certainly had a good time with us and the staff and I thank you for taking the time to let us and fellow travelers know how much you enjoyed your stay. We all hope to see you again soon. I can be reached at cgibel@innsuites.com or 928-783-8341. More 

San Diego, California
1 review
5 of 5 stars Reviewed 1 week ago

Hotel was clean and we'll maintained staff was very friendly and willing to accommodate. The happy hour and drinks were a welcome after driving all day in the heat. We will stay again. Did not use pool but enjoyed the jacuzzi.

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

I must agree with you about our location and amenities. We are in a perfect location and offer so much in service and free breakfast and happy hour. The staff works overtime to make the guest feel right at home. Please feel free to contact me at cgibel@innsuites.com or at 928-783-8341. More 

El Cajon
2 reviews
5 of 5 stars Reviewed 1 week ago

We were treated exquisitely & the accommodations were excellent. The breakfast was more than ample & delicious. We were impressed & look forward to returning. The price was almost what the cut-rate motel was. Wow!

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

We love to give our guests the best!!!! We have worked hard to make a lot of big changes and improvements here and will be continuing to do so. If you ever need my help, please contact me at cgibel@innsuites.com or call me at 928-783-8341. More 

Antioch, United States
1 review
4 of 5 stars Reviewed 1 week ago

Every year we stay at this Best Western. The reception staff went above and beyond to assist me in obtaining an ajoining room so that I can spend more time with my sister. We found all of the lamps, TV's and other electrical items unplugged when we arrived. The rooms were not put back together, we had to rearrange some... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

We are so happy that you had a great reunion here and hope that this is the place to be whenever you or your family returns to Yuma. Come back soon. I can be reached at cgibel@innsuites.com. More 

Surprise
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Located next to a large mall and just off Highway 8 this hotel is convenient for a number of reasons. Just a short drive to Algondones for dental work or shopping, it has become a nearly constant choice for us. Our room was clean, but the carpet was loose. It seems to be a favorite for truckers and or parking... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
ChristiGibel, General Manager at BEST WESTERN InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you for being our guest and we hope that you will always return to stay here with us. If you need assistance, please contact me at cgibel@innsuites.com or call 928-783-8341. More 

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