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Shilo Inn & Suites - Yuma

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1550 S Castle Dome Avenue, Yuma, AZ 85365
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Shilo Inn & Suites - Yuma
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327 Reviews from our TripAdvisor Community

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Calgary, Canada
2 reviews
4 of 5 stars Reviewed yesterday NEW

This is our third time staying at the Shilo Inn in Yuma. We love the pool and grounds and the staff. This trip advisor review we give special kudos to Enrique, the maintenance staff member. Enrique's follow-up with our special requests for additional towels, glasses and chairs is especially appreciated. He seemed to put our needs over his own, which... More 

Helpful?
Thank carolwlker
Delta Junction, Alaska
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Although the rooms are dated, they were clean and had the kitchen facilities that we were looking for. Kudos especially to Carlos at the front desk, Marcos in maintenance, Henry and Rika. The pool is exceptional, clean, heated to about 75 - 80 and very large. Showers close to pool as well as steam room and fitness center. We will... More 

Helpful?
Thank JandK30976
Level Contributor
72 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

One of the best places to stay in Yuma. The rooms are comfortable and have plenty of space, the continental breakfast is fresh and has a good selection and the pool is great. There is also a small gym with the essential equipment. The staff were friendly and helpful, and check-in check-out was a breeze.

Helpful?
Thank Oscar T
Honolulu, Hawaii
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The front desk is helpful and efficient. The Sales Manager and General Manager (Tarie and Sheri) were both incredibly accommodating and gracious! The hotel is not a Four Seasons but with the amazing customer service they make you feel like your at a five star establishment. In addition to the fabulous treatment, the location is ideal in Yuma, close to... More 

Helpful?
Thank ju b
Mesa, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

From check-in to check was a positive experience. The service was great. Miss Donna was very helpful. Maintenance was over the top. We had a problem with the toilet. Called the front desk. Maintenance was there in no more than a minute. They had it fixed in no time.. great experience... Only draw back is the restaurant and bar is... More 

Helpful?
1 Thank Mona I
Bristol, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived at the hotel and was welcomed by a very friendly and caring receptionist (Donna). The room was a great size and had a fridge (a bit dated, but I like vintage) a coffee machine and free WiFi. It was a quiet hotel and we had a lovely sleep. The swimming pool was great for an evening swim as... More 

Helpful?
Thank Shelxxx
Anaheim, California
Level Contributor
105 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice hotel for the price. Could tell it needed some updating. The room was very spacious and the staff is great. Donna, who was working the front desk, was especially helpful. She upgraded our room before I even asked.

Helpful?
Thank Kim J
Yuma, Arizona
1 review
5 of 5 stars Reviewed 3 weeks ago

We hosted our daughter’s wedding reception in the Shilo Inn (Yuma) and everything went very well. Their maintenance crew (Enrique, Jose, Mitchell, Marco, Martin, Jerry, and Jason) was extremely helpful and very courteous as they assisted us in setting up the facility as we wanted it . They truly went the extra mile, sparing no little detail to make sure... More 

Helpful?
Thank Julio D
Pense, Saskatchewan, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This our fourth extended stay at Shilo Inn in Yuma. We keep coming back because of the friendly staff. We know a lot of them by name and they all welcome us like family when we return. Thanks Sherrie, Richard, Donna,(and others at the front desk) Mary Lou, Sally Jo, Anna (and all the helpers in housekeeping), Mitchell, Enrique, Jesus... More 

Helpful?
1 Thank Conlin J
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This place is not like any hotel I have yet been to. I read trip advisor and chose it. It is quite convenient. The entrance and lobby are beautiful. The rooms are dated but clean. The appointments in the room are basic but adequate. For example, one wash cloth two towels. One caffeine pod and one decaf. The fridge is... More 

Helpful?
1 Thank Barb U
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