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Shilo Inn & Suites - Yuma

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1550 S Castle Dome Avenue, Yuma, AZ 85365
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Shilo Inn & Suites - Yuma
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259 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Yuma, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Nice hotel, with friendly staff and competitive rates. Carlos, Mitchel and Rosa all did a great job keeping the place clean, maintained and the customers taken care of. The only bad thing I can say about the hotel is it is starting to show it's age.

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 1 week ago

Needed a place to stay after a long day of driving,chose the Shilo and was not disappointed. room was bigger than i expected and very clean.Staff was very friendly and helpful,especially the lady who prepped the breakfast,Misty she was friendly. made my stay that much more enjoyable. will definitely stay at the Shilo Inn Yuma next time I'm in town.

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

We appreciate you reviewing our property and are pleased to hear we exceeded your expectations. I am happy to hear you were greeted with great customer service and a clean comfortable room. I will share your review with the staff so they can see that their efforts do not go unnoticed. Thank you again for your review. S. Doney -... More 

Las Vegas, NV
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked a room for a 3 night stay based on other reviews and the fact that this is a 100% smoke-free hotel. Everybody was right: rooms are roomy, beds are comfy, the pool is huge, and the whole property is neat as a pin. And it's a great value. No, it's not a brand new hotel, but the rooms and... More 

Was this review helpful? Yes 2
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you for your kind words about your recent stay with us at Shilo Inn Yuma. Good service comes from having a staff willing to do their best every shift and I appreciate you recognizing this. I will share your review with the staff as I know they enjoy hearing they are doing such a good job of accommodating our... More 

Pearce, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

While traveling to California, we needed to stop for the night. The front desk clerk Donna was very courteous. We were in a poolside room with a patio. The grounds are beautiful. Will definitely stay again when traveling through Yuma.

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

We couldn't be more pleased that you enjoyed your stay with us and that you were able to enjoy one of our patio rooms. We do have plenty of shopping and restaurants nearby so I hope you can stay a little longer when you return. We appreciate your business and look forward to your next visit. S. Doney - GM More 

Prescott, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My mother and I stayed 4 nights at this hotel. Got a great price and friendly service. Especially Mitchell, the maintenance man. He was very helpful and friendly. :) Next time I'm in Yuma, I will stay there again.

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you for taking time out of your day to post such a nice response. I will let Mitchell and the rest of our staff how pleased you were with their service. Please come visit us again, we look forward to serving your hospitality needs whenever your travels bring you to the Yuma area. S. Doney - GM More 

Beaverton, Oregon
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A nice hotel in the middle of a bunch of other higher priced hotels in Yuma. Room was clean. So was the bathroom. Halls quiet at night. Front desk staff was very friendly. Light in the sink area was a bit dim and the color of the light was poor. Good thing I was only there to sleep. Didn't have... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you for posting a review for us on Trip Advisor. I’m glad you found our hotel to be clean and comfortable and that our staff took good care of you. We appreciate your business and hope you will return again soon. S.Doney - GM More 

Seattle, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very nice place to stay. Rooms are clean and very quiet.and comfortable. Pool was beautiful. The maintenance guy Mitchell was very accommadating. He heard me react to a molecricket in the pool, came out with a net and got it out of the pool. LOL . The staff are friendly and very eager to please. The hotel seems to be... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you for your positive review, we appreciate your business. I am glad you enjoyed your stay with us. We do have wonderful staff and they work hard to please our guests. Please come back to see us again when your travels bring you to the Yuma area. S. Doney - GM More 

Santa Fe, New Mexico
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After a long day of driving between Yuma and San Diego - TWICE - I was on my way home to New Mexico. I was exhausted, and decided to stop at the Shilo Inn because it was just off the freeway and met my criteria for a place to stop while traveling alone (inside rooms, close parking, etc.). If all... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you for your kind words. I will share your comments with the staff as we are constantly striving to create the experience that you describe. Thank for staying with us, we appreciate your patronage. We look forward to your return. S. Doney - GM More 

Calgary, Canada
Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great bed! This hotel is convenient to shopping and restaurants. The pool was good the downside is the pool chairs need to be replaced. The decor in the room I had was old and should be updated but the room was very clean. The staff were friendly and helpful. Breakfast was ok but would like to have had the option... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you for sharing your experience on Trip Advisor. We always like to hear our guests are satisfied with our efforts to provide “Affordable Excellence.” Please come back to see us again if you are ever in the area. S.Doney - GM More 

Chandler, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

My family and I often visit Yuma, and we always stay here. We have tried a couple other places in the past, but the Shilo Inn has become our favorite stay. I really can't say enough good things about the staff, the nice rooms, the comfort of our stay, and the good value as well. This place has the biggest... More 

Was this review helpful? Yes 1
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