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Shilo Inn & Suites - Yuma

2.5 of 5 1550 S Castle Dome Avenue, Yuma, AZ 85365
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Shilo Inn & Suites - Yuma
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Shilo Inn & Suites - Yuma
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173 reviews from our community

Traveler rating
    66
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We traveled to Yuma from Mesa Az for a 2 night stay to go to Mexico for Teath and Glasses. We had a large King room overlooking the pool and court yard. Nice and clean Well priced. Very pet friendly. Nice breakfast, Everyone was happy with their Jobs as you can tell by how they treat you. this hotel is... More 

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Medford, Oregon, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

After staying in another hotel only two weeks prior and being dissapointed we decided to try the sh ilo inn. we were plesently surprised for the price the rooms were large and clean the beds were a little hard but whenever we had any intreraction with tarie Cevallos we were impressed. Her professionalism bright smile and overall additude was wonderfull... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Donna took really good care of my partner and I while our stay. She was polite and very knowledgeable of the hotel amenities. We will be staying here again in the future. I hope Donna is acknowlegded for her great customer service and also for defining what a stay at any Inn or Hotel should be like.

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ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you so much for your positive review! I could not agree with you more, Donna is a shining star and I will be sure to share your comments with her and all the staff. We look forward to having you stay with us again in the future. Take care; hope to see you again soon!-S. Doney, General Manager More 

Yerington, Nevada, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had been staying elsewhere in Yuma and couldn't get a room so we decided to try this Shilo Inn Suites and we were very pleasantly surprised. The room was large, very clean and everything in it worked. The front desk personnel was wonderful. Her name is Donna LaBell and she was so accommodating and funny. We were a party... More 

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ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Here at the Shilo Inn we encourage our staff to be themselves which translates to authentic service! I will be sure to share your kind words with the staff. I am so happy you were able to take advantage of our Veteran’s rate, we appreciate your service. Thanks again for the review and we look forward to your next visit!... More 

San Diego, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From the time you walk into this Inn you are treated to very well kept place with a staff that is always trying insure that your every need is seen to. The pool was nice and warm and very clean the rooms are neat and up to date. although the breakfast area is to small to handle the morning traffic... More 

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ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you so much for the perfect rating. I shared your feedback with the staff and everyone enjoyed hearing your comments. Thank you so much for sharing your experience for future Shilo Inn guests. We truly appreciate your feedback. S. Doney- General Manager More 

Phoenix, Arizona
2 reviews
5 of 5 stars Reviewed 1 week ago

Donna was fabulous checking us in, and familiarizing us with all the amenities ... The facility is a tad older, but if you like charm and nostalgia - this is the place, stunning grounds that meander on forever, trees and bushes in full bloom, beautiful views from our deck, we had a very clean room, exceptionally comfortable beds and pillows... More 

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ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you so much for reviewing our hotel for future Shilo Inn travelers! I was so glad to read that you had a positive experience during your stay. We hope to have the opportunity to host you and your family again real soon. Best Regards, Sheri Doney General Manager More 

Palm Springs, California
Top Contributor
79 reviews 79 reviews
38 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Perhaps it isn't fair to compare properties but after staying at the Shilo Inn in Klamath Falls we thought we would take a chance on this place. Of course we did read the TA reviews before booking. The AAA rate was certainly a good deal and since we asked for a non pet room because of allergies, the front desk... More 

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ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

We sincerely apologize for the experience you had at our hotel recently. We did not put our best foot forward, and there is no excuse for the issues that you experienced. We appreciate your feedback as it allows us to see the areas where improvement is needed. We hope that you will consider staying with us again in the future.... More 

Augusta, Georgia
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 11, 2014

The location is older and definitely needs some updates, but it was a great place to stay inexpensively for one night. The tv didn't work in our room and the staff came up to try to fix it, offered to move us when they couldn't fix it. We didn't want to move, so they gave us a discount. The staff... More 

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ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

We were so pleased to see how much you enjoyed your stay with us, after an unpleasant experience with the TV in your room. We thank you for your comments, and look forward to being your hotel of choice in the area. Sheri Doney - General Manager More 

Georgia
Top Contributor
123 reviews 123 reviews
10 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 26, 2014 via mobile

I stayed at Shilo Inn in Yuma on business for approximately two weeks. The facility is very nice and well kept. It is located within walking distance of shops and restaurants. The staff is very friendly and helpful. I would recommend this hotel to family and friends.

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

The entire staff was delighted to read your comments and see how much you enjoyed your stay with us. We sincerely appreciate you taking the time to post your comments and share your experience with others. We look forward to being your hotel of choice in the Yuma area. Sheri Doney - General Manager More 

1 review
2 of 5 stars Reviewed October 18, 2014

We have stayed here in the past but this time so disappointed. At check in the lady at the front desk was not friendly she was the employee of the quarter only after my daughter asked is that your picture on the wall she perked up.She put us in a room on the highway sign with a lot of noisehard... More 

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Additional Information about Shilo Inn & Suites - Yuma

Address: 1550 S Castle Dome Avenue, Yuma, AZ 85365
Phone Number:
Location: United States > Arizona > Yuma
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Shilo Inn & Suites - Yuma 2.5*
Number of rooms: 134
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Hotel Style:
#2 Best Value Hotel in Yuma

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