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Shilo Inn & Suites - Yuma

2.5 of 5 1550 S Castle Dome Avenue, Yuma, AZ 85365
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Shilo Inn & Suites - Yuma
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Shilo Inn & Suites - Yuma
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197 reviews from our community

Traveler rating
    73
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this location and my stay was very pleasant. Upon check in Donna (front desk) informed me of the hotel amenities and surrounding areas. The hot tub and pool were great the room was spacious. The hotel was walking distance to more shops and restaurants, movie theaters and so on. The hotel was very quiet and clean and... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 2 days ago NEW

Staff is very friendly and accommodating. The location is wonderful with shopping and restaurants near by. Beautiful grounds and pool. This place is a little dated but I'd stay here again. Rooms with balcony are great. Bed is very comfortable. Ask for Donna at the front desk she was outstanding.

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Winnipeg, Canada
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This must have been a wonderful hotel at one time. The beds were extremely comfortable but the fridges and microwaves were out of the 70s. Some rooms were upgraded with flat screen TVs but most still have the old tube models. The large pool and hot tube and the grounds were well maintained. To our surprise the lounge and restaurant... More 

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Denver, Colorado
1 review
1 of 5 stars Reviewed 1 week ago NEW

Not a hotel that I would recommended at all! The Shilo Inn, in Yuma, AZ needs a major face lift and that is an understatement. It smells something awful! You can tell the carpets have not been cleaned and need to be replaced in a bad way. I’d hate to know when the last time the windows have had any... More 

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ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. We appreciate the feedback that we receive as this is crucial for us to improve the products & services that we offer.... More 

Yuma, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

I arrived at 8:30 pm on Monday February 23 after stopping at 7 other hotels only to find out that this hotel was also sold out. Carlos, the front desk associate was off and getting ready to go home and he saw the frustration on my face. He and Donna, the oncoming associate, took the time to look through reservations... More 

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ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you very much for your kind words after your stay at Shilo Inn Yuma. We were very pleased to read that you found the staff helpful and friendly, and that you Were able to stay with us. Thank you again for taking the time to post your review, we look forward to your next visit. S. Doney- General Manager More 

Ashcroft, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in Yuma for the South West Arizona Geocachers Event and enjoyed our stay. Friendly staff, very comfortable bed, and wonderful pool. Great location - walking distance to some great restaurants. One disappointment was poor wifi coverage in our area of the hotel.

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Saskatoon, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first trip to Yuma and we were greeted by the friendliest person I have ever met - Donna, she was awesome ! We stayed for two weeks and the biggest complaint we had was the same breakfast day after day, and if you came a little late you missed out on the fresh fruit, would have been... More 

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El Centro, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Getting ready to check out and I must say our stay here was a good one...the beds were super comfortable, the rooms are a good size and the location is awesome. The breakfast this morning was good and filling. The staff was super nice especially Donna from the front desk, she was very welcoming and had a great attitude :)... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you very much for your kind words after your stay at Shilo Inn Yuma. We were very pleased to read that you found the staff so helpful and friendly, Donna is a great asset to the company. Thank you again for taking the time to post your review, we look forward to your next visit. S. Doney General Manager More 

Westlock
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our king room on 4th flr was very clean and spacious. It faced highway - a bit noisy at times. Front desk (Donna, Jason and Carlos) very friendly and eager to help. Nice pool and deck. Could have more variety to breakfast - was same every day. Located in easy walking distance to several restaurants and large outlet mall.

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you so much for posting a positive review about your stay with us. We are happy to hear you enjoyed our facility. It is good to hear such good comments about our staff. They do a great job and work to accommodate every guest that they come into contact with. We look forward to having you stay with us... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

Dear shilo inn I love what you have done with the place . You have not remodeled for twenty years I get it. The classic look down to the broken lamps and furniture. This is a great example of how not to run a hotel.

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

My sincere apologies, clearly we fell short in meeting your expectations during your recent stay with us. I do want to thank you for taking the time to share your feedback, which we considered to be very beneficial as it allows us the opportunity to improve. S. Doney General Manager More 

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Additional Information about Shilo Inn & Suites - Yuma

Address: 1550 S Castle Dome Avenue, Yuma, AZ 85365
Phone Number:
Location: United States > Arizona > Yuma
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Shilo Inn & Suites - Yuma 2.5*
Number of rooms: 134
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