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BEST WESTERN Inn & Suites of Sun City

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11201 Grand Avenue, Youngtown, AZ 85363
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BEST WESTERN Inn & Suites of Sun City
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BEST WESTERN Inn & Suites of Sun City
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269 reviews from our community

Traveler rating
    116
    87
    29
    22
    15
See reviews for
98
67
25
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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    (269)
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Westminster, Colorado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I have been staying at this hotel for the last several years when in the area visiting my parents. It is a good value for the price. They have recently done several upgrades and it looks considerably better. It is always clean. The staff is always friendly and helpful.

Was this review helpful? Yes 1
United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was a very clean and nice hotel. The staff was so friendly. The breakfast was great. If there is a drawback the hotel is close to rail road tracks and street traffic. The street noise is not too bad, but the train whistles sound like they are in your room with you.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Lanesville, Indiana
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in Surprise for spring training. All the hotels were either booked or crazy expensive. This hotel was expensive too, but more affordable than all other options. The hotel was ehhh... but the staff more than made up for it and it served our purposes. It was clean and i felt safe even though the neighborhood was a few... More 

Was this review helpful? Yes 2
suncitybw, Manager at BEST WESTERN Inn & Suites of Sun City, responded to this review

Dear Sandy M., Thank you for your positive feedback. We appreciate your comments regarding the cleanliness and safety of our property. We look forward to welcoming you back next year during Spring Training. Kind regards, Carrie Isgrigg Assistant General Manager More 

Belgrade, Montana
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel staff is stellar! The hotel is not! This place needs a lot of attention. The pool had been recently resurfaced / painted but the rooms are old. It is "clean" but needs carpet, paint, bedding (our sheets were stained) - I could go on but I think you get the picture. I was uncomfortable. Also, our room was... More 

Was this review helpful? Yes 1
suncitybw, Manager at BEST WESTERN Inn & Suites of Sun City, responded to this review

Thank you for your comments regarding our team members. Please accept our sincere apologies for not meeting your expectations. We hope you will give us a second chance in the future so we can provide you with a positive experience. Kind regards, Carrie Isgrigg Assistant General Manager More 

Yakima, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel several times over the past few years and each time it has exceeded my expectations. I have not had a chance to enjoy the pool yet, but if that looks comfortable and relaxing.

Review collected in partnership with Best Western

Was this review helpful? Yes
suncitybw, Manager at BEST WESTERN Inn & Suites of Sun City, responded to this review

Dear Charlina S., Thank you for your positive comments. We are pleased to know we have exceeded your expectations. Thank you for being a loyal guest. We look forward to welcoming you back. Kind regards, Carrie Isgrigg Assistant General Manager More 

Liberty, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We were very pleased with the accommodations & staff at this motel. The service was tremendous & we were really needing a quiet place to stay. It was quite a bit more pricey than anywhere we'd ever stayed before, but I'm sure it was because of all the baseball teams in the area for Spring Training. The only incident was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
suncitybw, Manager at BEST WESTERN Inn & Suites of Sun City, responded to this review

Dear Phyllis W., Thank you for your positive comments regarding your recent stay with us. We are pleased we have provided you with tremendous service. Please accept our sincere apologies for the noise disturbance during your stay. We look forward to welcoming you back. Kind regards, Carrie Isgrigg Assistant General Manager More 

Spokane, Washington, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great older hotel. Nice remodel. Like any other hotel on Grand Ave in the Sun City area, the train goes by (across the street) 2-3 times a night. Staff is helpful and friendly, rooms are very clean. Beds are wonderful.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
suncitybw, Manager at BEST WESTERN Inn & Suites of Sun City, responded to this review

Dear Carol R., Thank you for your positive feedback regarding our team members. We are pleased you enjoyed the cleanliness of our room and our comfortable beds. We look forward to welcoming you back. Kind regards, Carrie Isgrigg Assistant General Manager More 

Fayetteville
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have to be honest, upon pulling up to this hotel I thought man, sure hope this is a good place to stay. It's not that it is in a terrible neighborhood, but that it isn't updated looking on the outside. With that being said though, from the time I started calling in to check on the status of my... More 

Was this review helpful? Yes
suncitybw, Manager at BEST WESTERN Inn & Suites of Sun City, responded to this review

Thank you for your positive feedback. We appreciate your comments regarding our team members, the cleanliness of our room, comfortable beds and our complimentary breakfast. Please accept our sincere apologies for the odor in the hallway. We have addressed this issue with our team members. We look forward to welcoming you back in the near future. Kind regards, Carrie Isgrigg... More 

Prosser, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pool is heaven. Access to spring training is 4 miles. Room had filthy carpet and bathroom floors. Worn out and outdated. For the money basics such as towels and bedding should be better than worn through. Paid for extra guest. Not enough pillows or towels.

Was this review helpful? Yes
suncitybw, Manager at BEST WESTERN Inn & Suites of Sun City, responded to this review

We are pleased you enjoyed our pool. Please accept our sincere apologies for not meeting your expectations. We hope you will give us a second chance so we can provide you with a positive experience during your next stay. Kind regards, Carrie Isgrigg Assistant General Manager More 

Fallbrook, CA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

We stayed three nights to visit the baseball spring training camps. It's convenient to drive to the Padres' Peoria complex. We stayed in the suite which was very spacious and clean. The breakfast was good as it usually is at Best Westerns. What we were not told about was the noisy train that honks its horn a couple of times... More 

Was this review helpful? Yes
suncitybw, Manager at BEST WESTERN Inn & Suites of Sun City, responded to this review

Thank you for your comments regarding the spaciousness and cleanliness of our room. We are pleased you enjoyed our complimentary breakfast. Please accept our sincere apologies for the noise disturbance during your stay. Kind regards, Carrie Isgrigg Assistant General Manager More 

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