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Quality Inn

2.0 of 5 1029 North Grand Canyon Boulevard, Williams, AZ 86046 (Formerly Fairfield Inn Williams)
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Quality Inn
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86 reviews from our community

Traveler rating
    14
    27
    31
    6
    8
See reviews for
34
23
2
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Oshawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We were headed to Williams to take the Grand Canyon railway. Decided on staying at the Quality Inn and was glad we did. Rooms were nicely kept and clean. Inn was very quiet through the night. Had a small problem with the internet but a tech support person was called in from Flagstaff and problem solved. Breakfast was normal but... More 

Was this review helpful? Yes
Jim K, General Manager at Quality Inn, responded to this review

We appreciate your positive feedback, and are glad you enjoyed our facility and staff. Our breakfast area and lobby are being completely remodeled as I write this. We hope you'll come back soon to see our improvements first hand! Safe travels! More 

Keizer
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We will defiantly be booking here again next time we pass through! The staff was great! Checking in was smooth. (Booked through Hotels. com) The hotel was peaceful! Our room smelled amazing!!!!! And it was super clean! The price was great! And the best was the breakfast! Clean dining area. Hot waffles! Cereal for the kids and much more! Great... More 

Was this review helpful? Yes
Jim K, General Manager at Quality Inn, responded to this review

I am so glad you enjoyed your stay! (Nice pictures too!) Please do come back - we are improving the facility daily and the service always! Safe travels! More 

Omaha, Nebraska
Contributor
12 reviews 12 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We (dear wife, dog and I) stayed here and found the facility to be clean and comfortable at a reasonable rate. Pet fee is $10. My only exception is that upon reviewing the bill I noticed a $3 "surcharge fee". This was listed among the state and city/county taxes so as to lead one to assume it was another example... More 

Was this review helpful? Yes 1
Jim K, General Manager at Quality Inn, responded to this review

We are pleased that you enjoyed your stay with us, and hope you will be back to see our newly renovated lobby area! Safe travels! More 

Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed with a group of three others over New Years weekend, 2014. The staff was friendly and helpful when I informed them we would be checking in a bit later than usual because of storms and traffic on the highway. Room was clean and neat, had a little fridge and coffee pot; your standard hotel room. We were in... More 

Was this review helpful? Yes
Jim K, General Manager at Quality Inn, responded to this review

We are pleased that you enjoyed your stay (except for the bitter cold of course). Please come to see us in the summer when our pool and spa are up and running! Thank you. More 

Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here on 1/3/14. We booked through Priceline and got a REALLY cheap deal. I was expecting the hotel to be low level since I got it for so cheap. We only stayed one night but I would stay here over and over. The room was clean and comfortable. There's a fridge but no microwave. :/... More 

Was this review helpful? Yes
Jim K, General Manager at Quality Inn, responded to this review

Thank you for taking the time to post your thoughts on TripAdvisor. We are pleased that you enjoyed your stay with us. I will share your positive feedback with our staff and we hope to see you again soon. Safe Travels! More 

Las Vegas, Nevada
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 27, 2014

This hotel is a nice, newer facility with plenty of parking and a decent (waffles, sausage, other classic continental breakfast options) breakfast. They were pretty strict about check-in times because they say there were no rooms clean. I have a bit of a hard time understanding that since the housekeeping staff was at work at 7:30 to 8am each morning.... More 

Was this review helpful? Yes
Jim K, General Manager at Quality Inn, responded to this review

Thank you for staying with us and for posting an honest review of your experience. I will address the noise-level issues at once and will use your input in a productive way. I hope to see you again in the future. Thank you. More 

England, United Kingdom
1 review
5 of 5 stars Reviewed December 14, 2014

We are from England and had been touring for a week when we checked into the Quality Inn and from the moment that we contacted the hotel to the moment that we left all the staff were incredible. Nothing was too much trouble and they treated us like they had invited us into their own home. Of all the hotels... More 

Was this review helpful? Yes
Jim K, General Manager at Quality Inn, responded to this review

We are pleased that you enjoyed your stay with us at Quality Inn. We take pride in our product and guest satisfaction. I will share your positive feedback with our staff to continue our commitment to customer service. Hope to see you again! Thank you. More 

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 1, 2014

The entry way to the lobby had broken and missing stucco around the door. Should of been my first clue. Room one, 1/2 inch gap between the door edge and striker on jam. Room 2, dirty sheets on both beds, room 3 burned out desk light. Was advertised as a smoke free hotel, then why was there a bucket at... More 

Was this review helpful? Yes 1
Jim K, General Manager at Quality Inn, responded to this review

Thank you for your detailed evaluation of our product and services. I regret that you were disappointed, and I will use this information to continue to improve. We have done extensive renovations recently, and there is more to come. I sincerely hope that you will try us again in the future. Thank you. More 

Lake Havasu City, Arizona
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 30, 2014

Planned to visit the Grand Canyon and Bearizona during Thanksgiving holiday weekend and reserved an overnight room here at the Quality Inn. I must say that for the very busy holiday and a full hotel, the stay was surprisingly quiet! We were on the bottom floor and could here some foot noise from the second floor but not extremely noisey.... More 

Was this review helpful? Yes
Jim K, General Manager at Quality Inn, responded to this review

We appreciate your positive comments and are pleased that you had a pleasant (and quiet) stay. Please come to see us again when in northern Arizona! Thank you and safe travels! More 

Long Beach, California
Contributor
20 reviews 20 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 24, 2014

Had a one night stay at hotel as we were making our way towards the Grand Canyon. The hotel was a good value. Rooms are a nice size and clean. The morning breakfast was very crowded. The eating area was small and the eating crowd was large. I waited in line for at least 15 minutes for the waffle machine.... More 

Was this review helpful? Yes 1
Jim K, General Manager at Quality Inn, responded to this review

Thank you for staying with us! We are always looking for ways to achieve the best guest experience possible, and your input helps us to reach that goal. I hope you'll return to Williams and to the Quality Inn! Thank you. More 

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Additional Information about Quality Inn

Address: 1029 North Grand Canyon Boulevard, Williams, AZ 86046 (Formerly Fairfield Inn Williams)
Phone Number:
Location: United States > Arizona > Williams
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 79
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Also Known As:
Quality Hotel Williams
Fairfield Inn Williams
Fairfield Williams
Williams Fairfield Inn

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