This review is based on our intended trip in Sept 2010. Maybe this is not fair as we should have reviewed it at the time so please make up your own mind. However after an extremely long drive we arrived at our hotel to find despite confirmations the Holiday Inn had no rooms. They were apologetic and they rang round... More

We had a great time here, made especially better by Tami, a bright, engaging woman at the front desk. She gave us help in finding both the Angel's Gate Trours and Winchester Steak House. Both were great experiences. The room was clean, the TV worked, the breakfast buffet was a little average. But our time here was great. We loved... More

We were met at the front desk by beautiful, smiling Erica. She went above and beyond her phenomenal customer service skills. First of all, she suggested sightseeing and shopping along Route 66. We certainly took advantage of this. Also, she told us of the fried ice cream, which was a very tasty treat. She pointed us in the direction of... More

We stayed for 2 nights and use the reward points. We got a nice suite, very clean, comfy beds, carpet hat some little stains, but did not bother us. What they did not tell us at check in, the satelite tv was not working. We called the front desk, they told us our room was next on the list to... More

Again part of a tour, but as good as you would expect of a Holiday Inn, excellent well appointed comfortable rooms, helpful polite staff, indoor pool. The thing that took this to excellent was the quality of the food at Doc Hollidays Bar & Restaurant. Four travellers, four fantastic steaks, excellent server (Alie). More

Carpets look like they havent been cleaned for YEARS. Indifferent desk staff..no guest computers..run down rooms and lobby. This place needs a total rehab More

I arrived early but had a meeting at 3:00 and wanted to get checked in, wash my face before my meeting. No go. The desk clerk ignored my Priority Club Platinum card, my Visa Signature card, and me. She didn't even look up at me. She just said she couldn't check me in. It was noon on a Tuesday and... More

we stayed here the night before we went to the grand canyon. We came from las vegas and then williams is the right place to stay. We wanted to leave early for the grand canyon so we could enjoy the beauty of the canyon in the morning. The hotel is a bit dated, but the rooms are clean and comfortable.... More

We stayed here after visiting the Grand Canyon. We had a non-smoking room with 3 queen size beds- this was terrific after squeezing 5 into a Grand Canyon lodge the night before. The large pool and the hot tub were exactly what the family needed after hiking the canyon. There isn't much in Williams, so I thought we were very... More