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Comfort Inn Near Grand Canyon

2.0 of 5
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911 West Route 66, Williams, AZ 86046-2229
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Comfort Inn Near Grand Canyon
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Ranked #8 of 30 Hotels in Williams
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5 of 5 stars reviewed 2 days ago
Super8cedarcity Cedar City, Utah
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343 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cedar City, Utah
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here in April of 2015. I took wrong road to come to this hotel. When I call the hotel, the lady who answer the phone lead me to write direction. The rooms were all new and comfortable. I enjoyed the hot tub in public area. They closed at 10pm. business center was helpful. breakfast was good. if you... More 

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Simi Valley, California
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Facts first: We are a family of 5 with 3 little boys (4,6, and 7). The indoor heated pool was loved by all of us. The hotel did seem a little dated but for the average nightly price of $100 it couldn't be beat. Our last day there it rained and snowed but we were still able to visit Bearizona... More 

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GMComfortInn86046, Manager at Comfort Inn Near Grand Canyon, responded to this review

I am so happy to learn that you enjoyed the value and the amenities of our hotel! We are grateful to hear of how our efforts to impress you with our breakfast, comfort and location have been successful. It means a lot to us that you've allowed us to be such an important part of your family vacation and we... More 

Western New York
Top Contributor
159 reviews 159 reviews
54 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I were planning a visit to the Grand Canyon and wanted to stay in town where we could walk around in the evening. The Comfort Inn is conveniently located off the interstate and easy to find. We were warmly greeted by the front desk and check-in took just a few minutes. Our room was everything we requested... More 

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GMComfortInn86046, Manager at Comfort Inn Near Grand Canyon, responded to this review

I am glad that you found our accommodations to be comfortable and our service to be welcoming. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. On behalf of our entire staff, we thank you for your business and we hope... More 

Milwaukee, Wisconsin
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family stay here was fine as a base while we explored the Grand Canyon for a couple of days. The pool was our favorite feature. It was heated, and there was also a hot tub. We used it each night of the stay - big hit with our kids. We also shopped for groceries at the Safway grocery nearby... More 

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GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand Canyon, responded to this review

Your positive review means a lot to us. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. I’m especially glad that you and your kids enjoyed the swimming pool and found your visit to be a comfortable and pleasant experience. I am thrilled... More 

New York City, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Pros: The room was nice and clean. It is very close to a large grocery store and restaurants. Cons: The wifi is horribly slow. The receptionists aren't that receptive to simple inquiries. Heaving, slamming doors keep away the Comfort. I walked into the dining room off the lobby and it smelled like milk-gone-bad.

Was this review helpful? Yes 1
GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand Canyon, responded to this review

Our staff is held to a high standard of hospitality and I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication. Please accept our sincere apologies for the lapse in service and convenience that you encountered. I do hope you'll return and let us show you a far better experience. More 

Solothurn, Switzerland
Top Contributor
110 reviews 110 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We liked the friendly staff and the very fair price of this place! We enjoyed the pool and hot tub between 8:30 and 9:30 p.m. and went up early to have breakfadt and see the Grand Canyon afterwards. Rooms were clean and big enough, we felt comfortable!

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GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand Canyon, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. It is great to hear that you enjoyed our swimming pool and other amenities. We are glad your stay was comfortable... More 

San Diego, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel was in the perfect location for visiting the Grand Canyon! The hotel had a great breakfast including hot and cold choices. The hotel was spotless and the staff friendly. Our room was big and had lots of room for bags and to move around. It was near food and shopping. I would definitely recommend this hotel to anyone.

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GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand Canyon, responded to this review

We are happy to hear that you enjoyed our hospitality and breakfast. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve... More 

Senior Contributor
39 reviews 39 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed March 25, 2015

We have never stayed here before but we thought it would be great as most choice hotel properties are. I can't really put my finger on any one thing that wrecked the stay, but the place seemed a little run down. When I booked it I was quoted one price online but told the price had gone up when I... More 

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GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand Canyon, responded to this review

I'm so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. Likewise, our staff is held to... More 

Ludington, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 19, 2015

This hotel was perfect for our trip and exceeded expectations. A quick walk downtown and a 50 minute drive to the Grand Canyon, we couldn't have asked for a better place to stay on our trip. The room was very clean and the bed was comfortable, too! The breakfast in the morning was good, as well, and the pool area... More 

Was this review helpful? Yes 1
GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand Canyon, responded to this review

I am so glad to hear from you and to discover that you enjoyed your stay with us so much. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. We are so glad that your stay was enjoyable and we look forward to seeing you again! More 

Canberra, Australia
Top Contributor
130 reviews 130 reviews
51 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed March 15, 2015

This is a great motel. Even though it had snowed heavily during the previous 48 hours the motel was warm throughout. Rooms were good. Beds were good Wifi fast and reliable Breakfast was more than the default cereal and waffle machine so common at this level. Highly recommended

Was this review helpful? Yes 1
GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand Canyon, responded to this review

It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our motel! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are glad your stay was comfortable and enjoyable and we look... More 

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