We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Grand Hotel at the Grand Canyon

3.0 of 5
Hotel website
Hotel deals
149 State Highway 64, PO Box 3319, Tusayan, AZ 86023
The Grand Hotel at the Grand Canyon
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ranked #4 of 5 Hotels in Tusayan
A recent review
5 of 5 stars reviewed yesterday
Jo S S Salisbury, United Kingdom
Add Photo Write a Review

551 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    87
    180
    155
    72
    57
See reviews for
210
209
6
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (551)
  • Mar-May only
    (181)
  • Jun-Aug only
    (181)
  • Sep-Nov only
    (109)
  • Dec-Feb only
    (80)
All months
Salisbury, United Kingdom
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Great location for access to the Canyon. Stayed a couple of nights and thoroughly enjoyed the hotel and all it has to offer. Clean and tidy spacious rooms with air con Good size car park Lovely shop inside Fantastic

Was this review helpful? Yes
Level Contributor
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

Poor service. Dirty. But limited choices in the area...rooms were not ready till 6:30 pm!! Rooms were not cleaned, towels left on the ground. Dirty coffee cups. Way below average! Not sure what other maybe better- best western? This was $269 a night, not cheap. Pool sucked as did work out room.

Was this review helpful? Yes

Travelers are raving about these Tusayan hotels

Beaufort, South Carolina, United States
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel. The rooms are big and very quiet. Gift shop, restaurant, bar and ATM are very convenient. A variety of people were staying there when we stayed- hikers, tourist, newlyweds- all friendly and interesting to talk to. While there was a lot of activity and people coming and going, the hotel never felt congested. Staff is very friendly and... More 

Was this review helpful? Yes 1
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

What made this place good was the amazing, friendly, helpful staff. The rooms were very clean, and the atmosphere was beautiful and rustic. But for the fact that this was a relatively expensive place to stay, there were several annoyances that were little but added up. The WiFi was in and out. The room key cards didn't always work. There... More 

Was this review helpful? Yes 2
Corsicana Texas
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here 3 days while touring Grand Canyon. The location was great if your plans are the Grand Canyon only. Restaurant was good. Service was pleasant. Pricey due to location but worth it for my family.

Was this review helpful? Yes 1
Schuylkill Haven, Pennsylvania
5 of 5 stars Reviewed 5 days ago NEW

Room was great with a small balcony. In house restaurant with live music. I would stay there again. Everything was a bit on the spicy side, except the breakfast buffet which was also very good.. Even a plain pizza had a lot of red pepper and I don't even eat pepperoni. I ordered the blandest meal available. Overall, I would... More 

Was this review helpful? Yes
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

The hotel is nice inside the rooms. The room it's self is very nice. The reason for the poor rating is that it really felt like it was a "Training" hotel. The housekeeping was below average (Eg. trash cans were not cleaned out each day. Bed covers were just pulled up. Bath room wasn't wiped down and not replenished. The... More 

Was this review helpful? Yes 1
XanterraCorporate, Director of Sales at The Grand Hotel at the Grand Canyon, responded to this review

I am sorry that you did not enjoy your stay at the Grand Hotel. I am sorry that the breakfast buffet was not up to par, and that the housekeeping was not of our standard. I am forwarding your comments to the GM for follow-up and retraining as needed. Thank you for sharing your experience. More 

Santa Barbara, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We have a great time at this hotel even though it was super expensive for our family of four. We needed a place with a pool and the hotels in the park don't have pools. We got in late, had dinner at the restaurant in the hotel (don't recommend eating there - service was bad and steak was burned) then... More 

Was this review helpful? Yes 1
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Convenient location is about all I can say as far as positives. Ice machines don't work, Internet ("free") is spotty at best, laundry facilities are ALL broken- last dryer broke as our washer finished. Walking in all looks good, clean, but our room - other than the beds being made - was not cleaned. Dirty mugs and glasses left exactly... More 

Was this review helpful? Yes 1
XanterraCorporate, Director of Sales at The Grand Hotel at the Grand Canyon, responded to this review

I am sorry that you did not have an enjoyable stay the Grand Hotel. I apologize that the equipment you encountered did not function properly. I know that we have purchased new ice machines recently. I apologize also for the poor housekeeping, and I hope you reported it to the Front Desk. I am forwarding your comments to the GM... More 

Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We only stayed here one night to visit the Grand Canyon. All hotels inside the park were all booked. I liked the lobby and the way it was decorated. The location of our room was not far from the front desk which I liked. We had a room with two queen beds and a balcony. The balcony was facing the... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

121 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (93)
Viewed
Hotel & grounds (19)
Viewed
Bathroom (7)
Viewed
Room/suite (22)
Viewed
View from room (3)
Viewed
Pool/beach area (2)
Viewed
Other (40)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
View from room (1)
Viewed
Room/suite (2)
Viewed
Pool/beach area (2)
Viewed
Dining (3)
Viewed
Hotel & grounds (15)
Viewed
Bathroom (1)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay