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The Grand Hotel at the Grand Canyon

3.0 of 5
149 State Highway 64, PO Box 3319, Tusayan, AZ 86023
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The Grand Hotel at the Grand Canyon
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Ranked #4 of 5 Hotels in Tusayan
A recent review
4 of 5 stars reviewed 4 days ago
Travel H Seattle, Washington
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478 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed today NEW

Your Hotel service was the worst ever in my life! We stayed here for two nights. First day, there were no hangers and no trash boxes when we arrived on. When we requested those, the roomkeeper brought some hangers but those could not be used without hook.(Our room didn't have any hook. Just a pole.) We told the roomkeeper those... More 

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Seattle, Washington
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4 reviews 4 reviews
4 of 5 stars Reviewed 4 days ago NEW

What a beautiful hotel! The registration staff was very helpful and friendly. The room was very nice, quiet, comfortable bed and spacious. The only drawbacks were the towels which should have been replaced long ago and the host at the restaurant who was very rude to our family and then proceeded to speak to his co-worker in a different language... More 

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Senior Contributor
49 reviews 49 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here pre conference Las Vegas to get a gasp of the Grand Canyon, which was fabulous. The hotel has the propensity for fabulousness, but it falls down. Most of the food is not very good in the Steak House, which was bizarrely empty most of the time with a long wait..why? The staff were all friendly but listless,... More 

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NJ
Top Contributor
118 reviews 118 reviews
27 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I would probably give this a 2 1/2, truthfully. From the pictures and the price, I was expecting a more "high end lodge" experience. LOL. It was not that. It had a nice lodge look at the lobby and exterior but that is where it ended. The rooms were clean, but a bit small. Had a big bathroom and a... More 

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San Francisco, California
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Recently stayed a few nights at that Grand Hotel. The location was a few minutes away from the entrance to the Grand Canyon park. The rooms were clean and well kept. The hotel staff was very friendly also worked hard to give good service. It was a very comfortable place to stay.

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Cresskill, New Jersey
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We loved the rustic, country feel combined with all the modern conveniences. We only stayed for 3 nights and did not take advantages of all the amenities like pool or business center. Our room with 2 queen beds was clean and comfortable. The dark wood shelves in the bathroom were beautiful and we really appreciated the built-in nightlight and lighted,... More 

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Wilmington, Delaware, United States
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is an average property in any other location, but with the proximity to the Grand Canyon it is probably the nicest hotel there. Pros - Clean and modern common areas, 2 minute drive to entrance to Grand Canyon National park, nice indoor pool, free wifi, friendly front desk staff and comfortable beds. My issue with this property was... More 

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Charlotte, North Carolina
1 review
2 of 5 stars Reviewed 1 week ago

Waited over an hour after ordering dinner--still no food. Breakfast buffet was microwaved and cold (temperature not safe for food consumption). Wait staff had difficulty with language. No coffee available except at restaurant and it was cold. Room was smaller than Motel 6 but the bed was great. Total ripoff for the money.

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Maryland
Top Contributor
100 reviews 100 reviews
31 hotel reviews
146 helpful votes 146 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for the first time this March, and were actually pretty happy with the visit. We had booked a “Deluxe” room with a balcony, but the view from the balcony was of the parking lot and the main road, so it was a waste. The room itself was actually quite nice, with good furnishings and a nice bathroom.... More 

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Chappaqua, New York
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a nice clean hotel, located just outside the park. Good location and seemed like the newest hotels in the area. Clean modern rooms and bathrooms. Easy to park your car outside the front door. Hotel staff was nice but not very knowledgeable. No concierge on staff and the staff knew little about the local attractions. Book it all... More 

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