We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 6 Tusayan hotels »

The Grand Hotel

3.0 of 5
149 State Route 64, PO Box 3319, Tusayan, AZ 86023
Hotel amenities
The Grand Hotel
Ranked #4 of 6 hotels in Tusayan
3.5 of 5 stars 554 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

554 reviews from our community

Traveler rating
    90
    157
    127
    113
    67
See reviews for
Families
129
 
Couples
207
 
Solo
6
 
Business
5
 
What travelers say
  • Indoor pool(8)
  • Breakfast buffet(8)
  • Very nice(8)
  • Clean and comfortable(7)
  • Gift shop(6)
Date Rating
Ferndale, MI
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 18, 2012

My mom and I stayed here for four nights and were very pleased. Unlike what others have said, the front desk was awesome and very friendly when dealing with us. While researching our trip, it didn't look like there was too much around to eat so we went with the option of having a fridge and microwave put in our... More

Was this review helpful? Yes
Rio de Janeiro, RJ
Senior Contributor
35 reviews 35 reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 16, 2012

When we checked in for three nights, we learned that each day had a different room rate. The following morningide to the end while picking our preferred spots to stop at on our return trip, we asked the concierge for basic directions on visiting Grand Canyon National Park, which we assumed was a question she hears several times a day.... More

Was this review helpful? Yes
Albuquerque
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 16, 2012
1
person found this review helpful

Everything around the Grand Canyon costs too much, & so did our room; but we had a nice stay. The room was a clean double queen, but I unclogged the bathroom sink myself and the hair dryer only worked on low not high. Individual coffee pot & safe, but no refrigerator. Breakfast not included. Dave at the saloon was lively... More

Was this review helpful? Yes
San Antonio, Texas
1 review
4 of 5 stars Reviewed May 15, 2012

We stayed at The Grand Hotel in February- it was super snowy so a lot of our planned excursions at the Grand Canyon had been canceled. After a day of freezing- we returned to our hotel a little bummed and stopped in the bar. David, the bartender, made our night! He was amazing, entertaining and quick. We had a blast... More

Was this review helpful? Yes
Englewood, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 15, 2012

Loved it. Arrived late, room was clean, quiet and met our needs. Next morning we overslept, and got to the hotel resteraunt five minutes before breakfast service was done, the staff couldn't have been nicer, they made us feel like we were not inconveniencing them at all.!! Food was delicious. Ten minute drive to the Grand Canyon. What a nice... More

Was this review helpful? Yes
Kelowna, Canada
2 reviews
4 of 5 stars Reviewed May 15, 2012

Great hotel close to the grand canyon,nice friendly staff,food was good in the dining room with live music nightly. Room was large and very clean, Great hotel would stay there again. More

Was this review helpful? Yes
Senior Contributor
32 reviews 32 reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 11, 2012

We stayed at the Grand Hotel while visiting the Canyon. It was an easy drive to the park and the rooms were decent sized. The front desk staff was friendly and helpful. However, the attached restaurant was really mediocre. The breakfast was overpriced, the atmosphere dark, and service was slow. It's a fine jumping off point for the park, but... More

Was this review helpful? Yes
Newark, New Jersey
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 10, 2012

I would definitely stay here again. My family and I stayed for two days while visiting the Grand Canyon. This hotel is definitely a great place to stay. They have a nice restaurant for dinner (we ate there both nights). It's a newer hotel so it's modern and clean but charming at the same time. It's a 5-10 minute drive... More

Was this review helpful? Yes
AZGrandHotel-GM, General Manager at The Grand Hotel, responded to this review
May 11, 2012

Thank you for taking the time to inform us of your visit. We appreciate your business and will pass on your experience to our staff and recognize them for their efforts. Our team is dedicated to providing a high level of service and we appreciate hearing that feedback. In regards to refrigerators, we have them available and deliver them to... More

The Woodlands, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 9, 2012
1
person found this review helpful

The room seemed fine but the bed was all lumpy and the sheets would not stay on the mattress. My husband's back was in terrible pain after trying to sleep on it. This hotel is not worth the money they charge. We had planned on staying at the hotel for 3 nights but after spending one sleepless night at this... More

Was this review helpful? Yes
AZGrandHotel-GM, General Manager at The Grand Hotel, responded to this review
May 10, 2012

Please accept my sincere apologies about your experience at the Grand Hotel at the Grand Canyon. Thank you for taking the time to inform us of your experience. The hotel is in the process of trying to contact this guest to get additional information and to resolve to their satisfaction. More

Travelers are raving about these Tusayan hotels

Bright Angel Lodge and Cabins
4 of 5 stars
Show Prices ABS:HotelCheckRates-d73442?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Phantom Ranch
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d145716?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Desert Quail Inn
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d74249?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Indian Garden
4 of 5 stars
Show Prices ABS:HotelCheckRates-d146586?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Bright Angel Campground
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d146588?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Leeds
Top Contributor
61 reviews 61 reviews
Reviews in 22 cities Reviews in 22 cities
102 helpful votes 102 helpful votes
2 of 5 stars Reviewed May 9, 2012
1
person found this review helpful

To start with we found the guy on reception very rude when we were checking in to the hotel. We had advance purchased a king room via Expedia. I paid £135 including breakfast for two. We did get a king room but it must have been one of the worst positioned rooms in the hotel. It was on the ground... More

Was this review helpful? Yes
AZGrandHotel-GM, General Manager at The Grand Hotel, responded to this review
May 10, 2012

Thank you for taking the time to inform us of your experience at the Grand Hotel. I will follow up with my front desk team about the service mentioned. Please accept my sincere apologies for the service that was mentioned. I will pass your positive comments on to our bartender as well as the food and beverage team. I will... More

Travelers who viewed The Grand Hotel also viewed

BEST WESTERN PREMIER Grand Canyon Squire Inn
Show Prices ABS:HotelCheckRates-d226761?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Holiday Inn Express Grand Canyon
3.5 of 5 stars 1,029 Reviews
Tusayan, AZ
Show Prices ABS:HotelCheckRates-d223269?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Red Feather Lodge
3.5 of 5 stars 585 Reviews
Tusayan, AZ
Show Prices ABS:HotelCheckRates-d567125?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 6 hotels in Tusayan, ranked by popularity »

Been to The Grand Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Grand Hotel

  • Grand Hotel Tusayan
  • Grand Hotel Grand Canyon
  • Grand Hotel Arizona
Address: 149 State Route 64, PO Box 3319, Tusayan, AZ 86023
Price Range: $$

Owners: What's your side of the story?

If you own or manage The Grand Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Grand Hotel
Show the lowest price for this hotel (from our partners)
Show Prices