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All 5 Tusayan hotels

Holiday Inn Express Grand Canyon

2.5 of 5 Hotel   |   Highway 64, PO Box 3245, Tusayan, AZ 86023
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Ranked #2 of 5 Hotels in Tusayan
A recent review
4 of 5 stars reviewed 1 week ago
Stacey K Hamburg, New York
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1,598 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express Grand Canyon
See the most recent reviews
Hamburg, New York
Contributor
19 reviews 19 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

very overpriced, but given location you can't beat the 10-15 minute drive to the south rim! You are definitely paying for the location-We were pleasantly surprised at how quiet and comfortable this hotel was given the crowds - sold out - good continental breakfast, but get down to it early before it becomes a zoo! Loved the pancake machine- very... More

Was this review helpful? Yes 1
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear Stacey K, Thank you for your comments, which have been shared with our staff... We are happy to hear that you enjoyed our hotel and that you were comfortable! I agree that breakfast can get busy, we do have trays so that you can take breakfast back to your room should you chose so that you can be more... More

Contributor
14 reviews 14 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I agree with the Gary W review below. We chose it because it was convenient for the Grand Canyon as its close to the start of Tusayan and little choice available when we booked but far too expensive and we would go elsewhere next time. The room was as expected and the breakfast the standard fare of throwaway plates/cups etc.... More

Was this review helpful? Yes
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear Yvonne D, Thank you for your comments, which only help us be better! We are glad that you enjoyed your stay in our Suite building and that it was comfortable and quiet! We thank you for your review and especially for your business! Sincerely, Elena V - General Manager More

Stockton, New Jersey
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a great location for our two days at the South Rim of the Grand Canyon. The staff was pleasant, but the facilities were definitely in need of updating. Our King room did not have anything other than a desk chair to sit on and the bathroom was very tight on space and the toilet was not reliable for... More

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Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear RelaxinNow, Thank you for your comments as they only serve to make us better! I am glad that you enjoyed your stay and clean room, as to the hallways with the high traffic of people we can miss the cleaning upkeep especially in the evening, however we have hired an extra person to ensure cleanliness is met... I agree... More

West Hartford, Connecticut
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at several Holiday Inn Express locations and have found them consistently excellent. Staff, rooms and responsiveness have been terrific. In one case we were attending my wife's aunt's funeral and they were very compassionate and accommodating. Here they are very nice and serve a decent breakfast. Don't miss out on the cinammon rolls!

Was this review helpful? Yes
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear JimConnecticut1, Thank you for your comments and review... I am so happy to hear that we met and exceeded your expectations and I am glad that all of us in the Holiday Inn family have been able to assist you along the way! Thank you for the business and hope you have beautiful pictures of the Grand Canyon! Sincerely,... More

Rio Rico, Arizona
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Ok, I understand that we are in a tourist area and that everything will cost more. Still, some things you just come to expect at every Holiday Inn Express without it costing more from one location to another. The check in/out was normal, the rooms clean and spacious, plenty of room for parking and so on. It almost felt like... More

Was this review helpful? Yes 1
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear Gary W, Thank you for your comments & review they only help us be better! Unfortunately you visited us during high season when the rates are high, being in a remote location does that sometimes. I am glad that you enjoyed our staff and our clean rooms, although I am sorry that we didn't meet you expectations. Again, we... More

Kent
Top Contributor
94 reviews 94 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here one night as part of a tour. The hotel is clean and basic, but breakfast is very limited and on polystyrene plates with plastic cutlery. Holiday Inn Express in the UK offers a full breakfast on china with metal cutlery!

Was this review helpful? Yes
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear TheValients, Thank you for your comments... I am glad to hear that you enjoyed our clean rooms! I'm sorry to hear that breakfast did not meet your needs although we serve the same thing as all other Holiday Inn Express Hotels... As to UK Express Hotel that serves their breakfast on china and glassware I agree it makes the... More

Richmond-upon-Thames, United Kingdom
Top Contributor
181 reviews 181 reviews
62 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Good comfortable room, but we had noisy neighbours (we were in the annex)...although our sleep was not interrupted. Breakfast in comparison with other HIE&S with poor, maybe it was better in the main hotel. Checking in was efficient and friendly. Credit to Shawndee at the desk who helped us with booking our helicopter flight over the Grand Canyon and to... More

Was this review helpful? Yes
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear Welshwizardk10D, Thank you for your comments I have shared them with both Shawndee & Michael! I am happy to hear that you enjoyed your stay, I will check on the breakfast for our Suite building to ensure the Quality is what our guests expect! Thank you for sharing your experience and thank you for your business! Sincerely, Elena V... More

Sydney
Contributor
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family of 5 spent 3 nights in a 2 bd family suite. There was a King bedroom, bathroom, kitchenette with fridge and microwave (but no utensils or tableware), small living area and a kids bedroom with twin over full bunk beds, TV & Xbox (games available for check out at desk). The room was clean and well maintained. Furnishings... More

Was this review helpful? Yes 1
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear YellowBrickRoad2, Thank you for sharing your comments and for the desciption of the Kid Suite you stayed in... We are glad you and your family were comfortable in the room! We apologize for the oversight regarding the dishware & utensils for the room, which I have now reminded Housekeeping not to forget to leave those in the room. As... More

Antwerp, Belgium
Top Contributor
62 reviews 62 reviews
35 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After having read some negative comments on TA about this hotel, we were a bit apprehensive. But we should not have worried at all! We are experienced travellers and can honestly say that this hotel is everything it should be. Parking is ample (free). Access to Grand Canyon National Park and the Grand Canyon airport is perfect (5 min drive).... More

Was this review helpful? Yes
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear Flanders59, Thank you for sharing your experience with us and most of all thank you for giving us an opportunity even though you had read of some of our challenges when you reserved you room. We are very happy that you enjoyed your room & were comfortable and that breakfast was better than what you expected or at least... More

Manchester, UK
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A lot of people have been commenting on how expensive this property is however you have to expect that when staying so close to the Grand Canyon. Yes our room was expensive however we were upgraded to a king suite on arrival as we are IHG Rewards Members. The room was of a high quality, if you want to stay... More

Was this review helpful? Yes 3
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear RojandPea, Thank you for your comments, we appreciate them... We are happy that you enjoyed your stay and the area! We appreciate you being an IHG Rewards Member and your business! Sincerely, Elena V - General Manager More

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Additional Information about Holiday Inn Express Grand Canyon

Address: Highway 64, PO Box 3245, Tusayan, AZ 86023
Phone Number:
Location: United States > Arizona > Tusayan
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Grand Canyon 2.5*
Number of rooms: 196
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Also Known As:
Holiday Inn Express Grand Canyon Hotel Tusayan
Holiday Inn Grand Canyon National Park
Grand Canyon National Park Holiday Inn

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