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Holiday Inn Express Grand Canyon

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Highway 64, PO Box 3245, Tusayan, AZ 86023
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Holiday Inn Express Grand Canyon
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Holiday Inn Express Grand Canyon
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1,928 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express Grand Canyon
See the most recent reviews
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect location for the Grand Canyon if you don't want to stay in the park itself. Also close to the helicopter port if you want to do that too. Various eating places and a gas station too. Staff were very welcoming and helpful. Room clean and more than adequate for our family. The pool was good if not a little... More 

Was this review helpful? Yes 2
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear Robert H, We are glad you had such a wonderful stay and especially that our staff was able to make your stay more special! AS for breakfast we agree that is why we do offer to go bags for our guest who prefer to enjoy breakfast while watching sunrise and we have trays for those guest who prefer the... More 

Dusseldorf, Germany
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is located very close to the south rim entrance of Grand Canyon. Many restaurants close by. Room was OK, nothing special. Our youngest one was very happy with the swimming pool. When we were there, the hotel was fully booked, so getting a table in the breakfast room was a challenge. Thumbs up for Imelda from the breakfast; helpful... More 

Was this review helpful? Yes
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear 12Nathalie, We are please that you had such a wonderful stay and that your son enjoyed the pool! I have shared your comments regarding our breakfast bar with our staff and especially with Imelda... As to the internet, we are located in a rural area that has 1 internet provider that refuses to increase tha bandwidth shared by the... More 

Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Hotel is near the Grand Canyon. Clean room and was not noisy. Indoor pool and jacuzzi. Daily free breakfast that needed to start earlier than 6:30 a.m. for early birds wanting to beat the heat at the canyon. Also needed housekeeping to refresh coffee and condiments each morning,

Was this review helpful? Yes
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear Mark B, We are pleasedd that over all you had a comfortable stay! As to your suggestion that breakfast be served earlier than 6:30, we do offer to go bags for our early birds so you may have your breakfast while enjoying the sunrise! Thank you for your review and especially for your business! Sincerely, Elena V - General... More 

Sydney
Level Contributor
219 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is conveniently located to the South Rim of the Grand Canyon and the facilities of Tusayan. We stayed here because we wanted a hotel with a swimming pool and there are very few of those at the Grand Canyon. The wifi is slow, but I understand this to be an issue with the region generally (as explained in... More 

Was this review helpful? Yes 1
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear LeahSydney01, Thank you for your comments which have been shared with our staff, after all they are the ones who make the magic happen! We do have a professional carpet cleaner currently cleaning our carpets, we are sorry that wasn't done prior to your arrival. The additional authorization made to your credit card would cover any long distance calls... More 

uk
Level Contributor
50 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wonderful hotel. We had a family suite here, with two bedrooms, full kitchen, living room etc. Our son delighted with the x box in his room, and many games to choose from at front desk. Great place for exploring the Canyon from. Strongly recommend.

Was this review helpful? Yes
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear lizziemartie, We are pleased that you had such a wonderful stay and especially enjoyed our Kid Suite! Thank you for your review and especially for choosing to stay with us! Sincerely, Elena V - General Manager More 

Yorktown, Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The price is high, the rooms are clean, the breakfast is satisfying. The rooms are small and the bathrooms are way too small. Two people can't get in the bathroom at the same time. They could have made the office suite area a little smaller to widen the bathroom. The good news is you probably will only sleep and clean... More 

Was this review helpful? Yes
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear Mark M, We are pleased that overall you had an wonderful stay and especially enjoyed our Suite. We do agree that the bathroom could have been made slightly larger! Thank you for your review and especially for choosing to stay with us! Sincerely, Elena V - General Manager More 

Preston, United Kingdom
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very large room, with sitting room, kitchenette and double bedroom. The A/C unit was very noisy (but can be blocked by the TV) and the walls were thin (we could hear the people in the rooms next to us). Breakfast was fairly basic, but we were one of the last people down so it had been picked over. Very conveniently... More 

Was this review helpful? Yes 1
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear AMT410, Thank you for your comments they only help to make us better... We hope you called us to give us the opportunity to fix your AC to your satisfaction. We are glad that overall you had an enjoyable stay! Once again thank you for your review and for your business! Sincerely, Elena V - General Manager More 

Dallas, Texas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

It was nice and new . The price is high if compare the prices we paid. But service is good. That was my first time to see so many people in the breakfast room for breakfast. Be aware if you want to travel to that area and get prepare about the food price is very high. You probably rather book... More 

Was this review helpful? Yes
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear loveandtravel1969, We are glad that you had a wonderful stay and especially enoyed our breakfast! Thank you for your review and especially for choosing to stay with us! Sincerely, Elena V - General Manager More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 1 night in late May. When I checked in, I had Deja vu when I was told my room was in a separate building on the premises. I previously had a bad experience with a Holiday Inn when I was directed to another building that turned out to be a much worse counterpart of its main building.... More 

Was this review helpful? Yes
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear Andy L, We are so happy that we were able to color you surprised and over exceed your expectations with our Suite building! We arfe pleased that you had a wonderful stay... Thank you for your review and especially for choosing to stay with us! Sincerely, Elena V - General Manager More 

Cali
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

I made a last minute reservation to the property (day of), to go to the South Rim. We got lucky due to last minute cancellation.The staff greeted you with a smile when you first walk in. They were patient (Mike was great) with our many first-time visitor questions. The property is on the Grand Canyon shuttle line. You do not... More 

Was this review helpful? Yes 1
Elena V, General Manager at Holiday Inn Express Grand Canyon, responded to this review

Dear ImwCalli, We are happy to hear that you had a wonderful stay with us and especially enjoyed the comfort and ammenities in our rooms. We thank you for your comments about our bathroom door & sink which we have now fixed! Once again thank you for your review and most of all for your business! Sincerely, Elena V -... More 

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