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Canyon Plaza Resort

406 Canyon Plaza Lane, Grand Canyon, Tusayan, AZ 86023
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Canyon Plaza Resort
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Ranked #5 of 5 Hotels in Tusayan
A recent review
3 of 5 stars reviewed 2 days ago
Joe N Denville, New Jersey
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Maineville, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

Canyon Plaza Resort Hotel! Very important name and very poor hotel! No water in the room, Air conditioning produce only heat. Seems no renovation since 80th. On top of that 280$ per night? better to stay probably in the motel. I could not find any difference except the price. I guess people paying just for the important name of Plaza... More 

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Denville, New Jersey
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Had to book here since we made reservations late in the vacation planning game. It is a bit old but was comfortable for the one night stay we had. Found it interesting though that all the restaurants and bars closed at 9 p.m. Good thing we decided to eat early!

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Georgioupolis, Greece
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stopped for one night on our tour of the National Parks. Quite a large hotel and we were in motel style rooms around the back. No complaints, good size room A/C etc. For ease we opted for the buffet dinner and buffet breakfast which were not included in the price. Again no complaints, good choice, polite and helpful staff. Nice... More 

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Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property and for the very positive comments you had on your stay with us. We appreciate your recommendation as to our location to the Grand Canyon. Our staff prides themselves on offering great customer service and making your stay with as comfortable as possible. Your comments will be forwarded to the... More 

Stourbridge, United Kingdom
Level Contributor
101 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

No cheap accommodation in Tusayan, this hotel was clean, comfortable and convenient. I wasn't impressed with breakfast which I think at the price we were paying should be included, it was expensive and not very exciting. However the pool was good and the location for Grand Canyon brilliant.

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Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. We appreciate your positive comments regarding your accommodations with us and our convenient location to the Grand Canyon. Your comments and concerns will be forwarded to our Housekeeping Department and our Food and Beverage Manager. Again thank you. More 

Surrey
Level Contributor
157 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel, friendly and helpful staff on reception. We only really used it as a base for a full-day trip to the Grand Canyon but its a perfect location near all the restaurants and the IMAX, and very quick easy drive up to the Grand Canyon area. Lovely big rooms with a/c, fridge, and toiletries like shampoo, conditioner, moisturiser etc.... More 

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Ann W, General Manager at Canyon Plaza Resort, responded to this review

I want to thank you for your very positive comments and review on our property. Also thank you for recommending us as a destination location and our proximity to the Grand Canyon. Our staff prides themselves on great customer service and helping to make your stay with us a memorable one. Your comments will be forwarded to the appropriate department... More 

Yukon, Oklahoma, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked from the pictures online, and they were NOT accurate. It's a MOTEL really. There are many rooms and a small, cold pool. It is clean, which is saying something. There aren't a lot of options here at the Grand Canyon, but be careful what you book.

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Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you taking the time to review our property. I am sorry to hear your stay with us was less than satisfactory. Our staff takes pride in proving the best customer service possible to make your stay as comfortable. I will be forwarding your comments to the appropriate departments so they can review them with our staff which gives us... More 

Seattle, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was pleased with our stay here. This is not a 5-star resort--it's an older and fairly typical 2-2.5 star hotel. Our room (a Deluxe Queen) was very spacious, CLEAN, and really all we needed for a comfortable 4-night stay near the Canyon. The mini fridge and coffee maker were both nice to have. Comfortable bed. Air conditioner worked just... More 

Was this review helpful? Yes
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property and for the very positive comments regarding our convenient location to the Grand Canyon. Our staff takes pride in providing the best customer service to our guest and helping to make your stay with us a memorable one. I will be forwarding your comments to our various department managers to... More 

Sarsfield, Australia
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived at this Hotel in the late afternoon, Hungry an Tired just to find that they only had bar snacks that was not much in the way of a meal, even though they have a restaurant.The man behind the bar was very rude to us all and was not prepared for us even though he knew that we would be... More 

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Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. We strive to make all our guests stay comfortable and memorable. I will be forwarding your concerns to our Food and Beverage Manager so he can review your comments with our staff. Again thank you. More 

London, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 3 nights in this hotel and had a great time. The hotel is a few miles outside the Canyon national park in a small town setting. The reception staff were pleasant and helpful, but the star was Rich the concierge who helped us plan our 3 days' stay and recommended restaurants and attractions with an uncanny knack... More 

Was this review helpful? Yes
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for your positive review of our property. It was nice to hear your stay with us was satisfactory and that Rich was able to help with your plans to see the Canyon. Our staff takes pride in providing the best customer service and helping to make your stay with us a memorable one. Again thank you. More 

Deming, New Mexico
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We went to the Grand Canyon and when we came back it was dark so we were searching for a hotel to come back tomorrow again to the canyon so we stayed at this hotel it wasn't cause it was a good looking hotel but cause it was the only one available all of them were booked already , the... More 

Was this review helpful? Yes
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. Your comments are very important to us as it gives us an opportunity to review and act upon any concerns you encountered while staying with us. I will be forwarded this to our maintenance department and housekeeping department for review with their staff. Again thank you. More 

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Deluxe King Room with Balcony (46)
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Double Queen Suite (64)
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